1. BASSEM AHMED ZAKI
34 A Hessen Hossny Street Hadayek Helwan · Cairo, Egypt
+20 100 521 3771 · basem_ahmed@hotmail.com
IT MANAGER / IT PROJECT MANAGER
IT SYSTEMS / BUSINESS ANALYST
Highly accomplished, driven and results-oriented IT Management Professional / Systems Analyst with more 10 years’
experience providing outstanding project management in private and public sector organizations. History of spearheading
complex projects and managing each from inception to completion within time frame and budget. Dynamic leader with
strong track record of success building and directing teams to pull resources, control quality, solve problems, monitor
progress and meet and exceed established goals. Effective team coach and mentor. Extensive technical skills as well as
strategic planning, financial management and conflict management expertise.
Core Competencies
Project Management · Communication · Negotiation · Financial Management · Systems Analysis · Project Delivery
Risk Management · Planning & Organization · Problem Solving · Operational Readiness Assessment · Team Building
Computer Networking · Leadership & Supervision · Agile (Scrum) Methodologies · Conflict Management
PROFESSIONAL EXPERIENCE
MINISTRY OF ENDOWMENTS AND ISLAMIC AFFAIRS, Doha, Qatar · 2009-2015
Government ministry charged with managing all Islamic affairs in Qatar and Islamic donations for other countries,
employing some 5K.
System Analyst & Project Manager
Spearheaded all phases of ministry project applications including budgets, stores, HR, Islamic libraries, Islamic Relations,
top management dashboards, Islamic student management systems, endowments website and public services. Utilizing
outstanding project management and analysis skills. Gathered business requirements. Developed effective project plans.
Identified crucial dates and resource requirements. Monitored milestones and adjusted project plans accordingly. Created
and delivered reports and recommendations. Collaborated with clients to coordinate systems testing, installation, support
and documentation. Utilized Project Management, Agile and ITIL methodologies.
Accomplishments:
· Delivered all projects within budget and time allotted, resulting in complete customer satisfaction.
· Established and maintained strong and effective collaborative team relationships.
TECHNO WIRELESS COMPANY, Cairo, Egypt · 2008
Private company providing SMS applications and services in collaboration with mobile providers including Vodafone,
Etisalat, Mobinil (now known as Orange), CMS applications and services, building websites, IVR systems and hosting
services to consumers. Employs 20-30 workers.
Research & Development Department Manager
Prepared, oversaw and coordinated operations for multiple projects in arenas of information technology, systems
integration, business process management and re-engineering. Orchestrated and managed project budgets. Defined
project scope. Established objectives. Developed plan for staffing, resources and deliverables. Identified key issues,
approaches and performance metrics. Scheduled project timelines and milestones. Formulated effective risk management
plans. Built and directed multi-disciplinary project teams. Coached, supervised and served as mentor to project staff.
Tracked project deliverables. Managed quality assurance. Implemented and oversaw project changes. Developed and
presented progress reports, employing knowledge of project goals, resources and tracking metrics. Utilized
communication and customer service skills to maintain communication with project stakeholders and successfully manage
expectations. Evaluated each project and assessed results.
Projects Managed:
· Reporting system (Standalone system to create customized reports and graphs)
· CMS applications and services
· IVR systems
· SMS applications and services
· Competition applications on TV, Web, IVR and Egypt-based mobile providers

2. BASSEM AHMED ZAKI
Page 2
+20 100 521 3771 · basem_ahmed@hotmail.com
GENERAL AUTHORITY OF MINORS AFFAIRS, Doha, Qatar · 2005-2007
Government ministry managing affairs of all Qatar minors and orphans. Employs staff of 200-300
Senior Web Developer
Developed successful, efficient applications for government authority including human resources, budgeting, stores,
finances and e-Services, IVR, attendance system and archiving system utilizing exceptional web application development
skills, up-to-date technical expertise and knowledge of government operations.
GULFNET SOLUTIONS COMPANY LTD. (GNS), Cairo, Egypt · 2005
Private company providing consultation, solutions, services and manpower in information security, mobility, cloud
computing, big data, governance, risk management and compliance.
Senior Web Developer
Utilized ASP.NET, VB.NET and C# (front end) and Oracle (back end) to develop internal government web and desktop
applications for KSA Water and Electricity Ministry. Completed projects on time and within budget.
MINISTRY OF ENDOWMENTS AND ISLAMIC AFFAIRS, Doha, Qatar · 2003-2005
Government ministry charged with managing all Islamic affairs in Qatar and Islamic donations for other countries,
employing some 5K.
Senior Web Developer
Utilized ASP.NET, VB.NET and C# (front end) and Oracle (back end) to develop web and desktop applications for
mosques, eServices and endowment systems.
Career Note: Additional work experience includes successful roles as Junior Business Developer for e-Business
Solutions Enabling Group, developing successful applications in banking, real-estate, advertising web banners
and archiving, and Marketing Coordinator for El Massara, successfully managing daily marketing operations
and conducting outstanding marketing presentations.
EDUCATION / TRAINING
Master of Business Administration in Technology Management
Assam Don Bosco University, Azara, Guwahati, India (2015)
Bachelor of Commerce and Business Administration in Foreign Trade
Helwan University, Cairo, Egypt (1998)
Bachelor in Computer Science
Higher Institute of Qualitative Studies, Cairo, Egypt (1997)
Certifications
ITIL Foundation
Project Management Professional (PMP)
Accredited Capability Maturity Model Integration (CMMI)
Sun Certified Java Programmer (SCJP)
COMPUTER SKILLS
Microsoft Office Suite Expert · Microsoft Visual Studio · DevExpress Components
MS SQL · Oracle · Visual Paradigm · MS Visio · Crystal Reports
Readymade Software · HTML · JavaScript · ASP.Net (C# & VB) · Computer Networking

3. BASSEM AHMED ZAKI
34 A Hessen Hossny Street Hadayek Helwan · Cairo, Egypt
+20 100 521 3771 · basem_ahmed@hotmail.com
IT MANAGER / IT PROJECT MANAGER
IT SYSTEMS / BUSINESS ANALYST
Highly accomplished, driven and results-oriented IT Management Professional / Systems Analyst with more 10 years’
experience providing outstanding project management in private and public sector organizations. History of spearheading
complex projects and managing each from inception to completion within time frame and budget. Dynamic leader with
strong track record of success building and directing teams to pull resources, control quality, solve problems, monitor
progress and meet and exceed established goals. Effective team coach and mentor. Extensive technical skills as well as
strategic planning, financial management and conflict management expertise.
Core Competencies
Project Management · Communication · Negotiation · Financial Management · Systems Analysis · Project Delivery
Risk Management · Planning & Organization · Problem Solving · Operational Readiness Assessment · Team Building
Computer Networking · Leadership & Supervision · Agile (Scrum) Methodologies · Conflict Management
PROFESSIONAL EXPERIENCE
MINISTRY OF ENDOWMENTS AND ISLAMIC AFFAIRS, Doha, Qatar · 2009-2015
Government ministry charged with managing all Islamic affairs in Qatar and Islamic donations for other countries,
employing some 5K.
System Analyst & Project Manager
Spearheaded all phases of ministry project applications including budgets, stores, HR, Islamic libraries, Islamic Relations,
top management dashboards, Islamic student management systems, endowments website and public services. Utilizing
outstanding project management and analysis skills. Gathered business requirements. Developed effective project plans.
Identified crucial dates and resource requirements. Monitored milestones and adjusted project plans accordingly. Created
and delivered reports and recommendations. Collaborated with clients to coordinate systems testing, installation, support
and documentation. Utilized Project Management, Agile and ITIL methodologies.
Accomplishments:
· Delivered all projects within budget and time allotted, resulting in complete customer satisfaction.
· Established and maintained strong and effective collaborative team relationships.
TECHNO WIRELESS COMPANY, Cairo, Egypt · 2008
Private company providing SMS applications and services in collaboration with mobile providers including Vodafone,
Etisalat, Mobinil (now known as Orange), CMS applications and services, building websites, IVR systems and hosting
services to consumers. Employs 20-30 workers.
Research & Development Department Manager
Prepared, oversaw and coordinated operations for multiple projects in arenas of information technology, systems
integration, business process management and re-engineering. Orchestrated and managed project budgets. Defined
project scope. Established objectives. Developed plan for staffing, resources and deliverables. Identified key issues,
approaches and performance metrics. Scheduled project timelines and milestones. Formulated effective risk management
plans. Built and directed multi-disciplinary project teams. Coached, supervised and served as mentor to project staff.
Tracked project deliverables. Managed quality assurance. Implemented and oversaw project changes. Developed and
presented progress reports, employing knowledge of project goals, resources and tracking metrics. Utilized
communication and customer service skills to maintain communication with project stakeholders and successfully manage
expectations. Evaluated each project and assessed results.
Projects Managed:
· Reporting system (Standalone system to create customized reports and graphs)
· CMS applications and services
· IVR systems
· SMS applications and services
· Competition applications on TV, Web, IVR and Egypt-based mobile providers

4. BASSEM AHMED ZAKI
Page 2
+20 100 521 3771 · basem_ahmed@hotmail.com
GENERAL AUTHORITY OF MINORS AFFAIRS, Doha, Qatar · 2005-2007
Government ministry managing affairs of all Qatar minors and orphans. Employs staff of 200-300
Senior Web Developer
Developed successful, efficient applications for government authority including human resources, budgeting, stores,
finances and e-Services, IVR, attendance system and archiving system utilizing exceptional web application development
skills, up-to-date technical expertise and knowledge of government operations.
GULFNET SOLUTIONS COMPANY LTD. (GNS), Cairo, Egypt · 2005
Private company providing consultation, solutions, services and manpower in information security, mobility, cloud
computing, big data, governance, risk management and compliance.
Senior Web Developer
Utilized ASP.NET, VB.NET and C# (front end) and Oracle (back end) to develop internal government web and desktop
applications for KSA Water and Electricity Ministry. Completed projects on time and within budget.
MINISTRY OF ENDOWMENTS AND ISLAMIC AFFAIRS, Doha, Qatar · 2003-2005
Government ministry charged with managing all Islamic affairs in Qatar and Islamic donations for other countries,
employing some 5K.
Senior Web Developer
Utilized ASP.NET, VB.NET and C# (front end) and Oracle (back end) to develop web and desktop applications for
mosques, eServices and endowment systems.
Career Note: Additional work experience includes successful roles as Junior Business Developer for e-Business
Solutions Enabling Group, developing successful applications in banking, real-estate, advertising web banners
and archiving, and Marketing Coordinator for El Massara, successfully managing daily marketing operations
and conducting outstanding marketing presentations.
EDUCATION / TRAINING
Master of Business Administration in Technology Management
Assam Don Bosco University, Azara, Guwahati, India (2015)
Bachelor of Commerce and Business Administration in Foreign Trade
Helwan University, Cairo, Egypt (1998)
Bachelor in Computer Science
Higher Institute of Qualitative Studies, Cairo, Egypt (1997)
Certifications
ITIL Foundation
Project Management Professional (PMP)
Accredited Capability Maturity Model Integration (CMMI)
Sun Certified Java Programmer (SCJP)
COMPUTER SKILLS
Microsoft Office Suite Expert · Microsoft Visual Studio · DevExpress Components
MS SQL · Oracle · Visual Paradigm · MS Visio · Crystal Reports
Readymade Software · HTML · JavaScript · ASP.Net (C# & VB) · Computer Networking

5. BASSEM AHMED ZAKI
34 A Hessen Hossny Street Hadayek Helwan · Cairo, Egypt
+20 100 521 3771 · basem_ahmed@hotmail.com
IT MANAGER / IT PROJECT MANAGER
IT SYSTEMS / BUSINESS ANALYST
Highly accomplished, driven and results-oriented IT Management Professional / Systems Analyst with more 10 years’
experience providing outstanding project management in private and public sector organizations. History of spearheading
complex projects and managing each from inception to completion within time frame and budget. Dynamic leader with
strong track record of success building and directing teams to pull resources, control quality, solve problems, monitor
progress and meet and exceed established goals. Effective team coach and mentor. Extensive technical skills as well as
strategic planning, financial management and conflict management expertise.
Core Competencies
Project Management · Communication · Negotiation · Financial Management · Systems Analysis · Project Delivery
Risk Management · Planning & Organization · Problem Solving · Operational Readiness Assessment · Team Building
Computer Networking · Leadership & Supervision · Agile (Scrum) Methodologies · Conflict Management
PROFESSIONAL EXPERIENCE
MINISTRY OF ENDOWMENTS AND ISLAMIC AFFAIRS, Doha, Qatar · 2009-2015
Government ministry charged with managing all Islamic affairs in Qatar and Islamic donations for other countries,
employing some 5K.
System Analyst & Project Manager
Spearheaded all phases of ministry project applications including budgets, stores, HR, Islamic libraries, Islamic Relations,
top management dashboards, Islamic student management systems, endowments website and public services. Utilizing
outstanding project management and analysis skills. Gathered business requirements. Developed effective project plans.
Identified crucial dates and resource requirements. Monitored milestones and adjusted project plans accordingly. Created
and delivered reports and recommendations. Collaborated with clients to coordinate systems testing, installation, support
and documentation. Utilized Project Management, Agile and ITIL methodologies.
Accomplishments:
· Delivered all projects within budget and time allotted, resulting in complete customer satisfaction.
· Established and maintained strong and effective collaborative team relationships.
TECHNO WIRELESS COMPANY, Cairo, Egypt · 2008
Private company providing SMS applications and services in collaboration with mobile providers including Vodafone,
Etisalat, Mobinil (now known as Orange), CMS applications and services, building websites, IVR systems and hosting
services to consumers. Employs 20-30 workers.
Research & Development Department Manager
Prepared, oversaw and coordinated operations for multiple projects in arenas of information technology, systems
integration, business process management and re-engineering. Orchestrated and managed project budgets. Defined
project scope. Established objectives. Developed plan for staffing, resources and deliverables. Identified key issues,
approaches and performance metrics. Scheduled project timelines and milestones. Formulated effective risk management
plans. Built and directed multi-disciplinary project teams. Coached, supervised and served as mentor to project staff.
Tracked project deliverables. Managed quality assurance. Implemented and oversaw project changes. Developed and
presented progress reports, employing knowledge of project goals, resources and tracking metrics. Utilized
communication and customer service skills to maintain communication with project stakeholders and successfully manage
expectations. Evaluated each project and assessed results.
Projects Managed:
· Reporting system (Standalone system to create customized reports and graphs)
· CMS applications and services
· IVR systems
· SMS applications and services
· Competition applications on TV, Web, IVR and Egypt-based mobile providers

6. BASSEM AHMED ZAKI
Page 2
+20 100 521 3771 · basem_ahmed@hotmail.com
GENERAL AUTHORITY OF MINORS AFFAIRS, Doha, Qatar · 2005-2007
Government ministry managing affairs of all Qatar minors and orphans. Employs staff of 200-300
Senior Web Developer
Developed successful, efficient applications for government authority including human resources, budgeting, stores,
finances and e-Services, IVR, attendance system and archiving system utilizing exceptional web application development
skills, up-to-date technical expertise and knowledge of government operations.
GULFNET SOLUTIONS COMPANY LTD. (GNS), Cairo, Egypt · 2005
Private company providing consultation, solutions, services and manpower in information security, mobility, cloud
computing, big data, governance, risk management and compliance.
Senior Web Developer
Utilized ASP.NET, VB.NET and C# (front end) and Oracle (back end) to develop internal government web and desktop
applications for KSA Water and Electricity Ministry. Completed projects on time and within budget.
MINISTRY OF ENDOWMENTS AND ISLAMIC AFFAIRS, Doha, Qatar · 2003-2005
Government ministry charged with managing all Islamic affairs in Qatar and Islamic donations for other countries,
employing some 5K.
Senior Web Developer
Utilized ASP.NET, VB.NET and C# (front end) and Oracle (back end) to develop web and desktop applications for
mosques, eServices and endowment systems.
Career Note: Additional work experience includes successful roles as Junior Business Developer for e-Business
Solutions Enabling Group, developing successful applications in banking, real-estate, advertising web banners
and archiving, and Marketing Coordinator for El Massara, successfully managing daily marketing operations
and conducting outstanding marketing presentations.
EDUCATION / TRAINING
Master of Business Administration in Technology Management
Assam Don Bosco University, Azara, Guwahati, India (2015)
Bachelor of Commerce and Business Administration in Foreign Trade
Helwan University, Cairo, Egypt (1998)
Bachelor in Computer Science
Higher Institute of Qualitative Studies, Cairo, Egypt (1997)
Certifications
ITIL Foundation
Project Management Professional (PMP)
Accredited Capability Maturity Model Integration (CMMI)
Sun Certified Java Programmer (SCJP)
COMPUTER SKILLS
Microsoft Office Suite Expert · Microsoft Visual Studio · DevExpress Components
MS SQL · Oracle · Visual Paradigm · MS Visio · Crystal Reports
Readymade Software · HTML · JavaScript · ASP.Net (C# & VB) · Computer Networking

7. BASSEM AHMED ZAKI
34 A Hessen Hossny Street Hadayek Helwan · Cairo, Egypt
+20 100 521 3771 · basem_ahmed@hotmail.com
IT MANAGER / IT PROJECT MANAGER
IT SYSTEMS / BUSINESS ANALYST
Highly accomplished, driven and results-oriented IT Management Professional / Systems Analyst with more 10 years’
experience providing outstanding project management in private and public sector organizations. History of spearheading
complex projects and managing each from inception to completion within time frame and budget. Dynamic leader with
strong track record of success building and directing teams to pull resources, control quality, solve problems, monitor
progress and meet and exceed established goals. Effective team coach and mentor. Extensive technical skills as well as
strategic planning, financial management and conflict management expertise.
Core Competencies
Project Management · Communication · Negotiation · Financial Management · Systems Analysis · Project Delivery
Risk Management · Planning & Organization · Problem Solving · Operational Readiness Assessment · Team Building
Computer Networking · Leadership & Supervision · Agile (Scrum) Methodologies · Conflict Management
PROFESSIONAL EXPERIENCE
MINISTRY OF ENDOWMENTS AND ISLAMIC AFFAIRS, Doha, Qatar · 2009-2015
Government ministry charged with managing all Islamic affairs in Qatar and Islamic donations for other countries,
employing some 5K.
System Analyst & Project Manager
Spearheaded all phases of ministry project applications including budgets, stores, HR, Islamic libraries, Islamic Relations,
top management dashboards, Islamic student management systems, endowments website and public services. Utilizing
outstanding project management and analysis skills. Gathered business requirements. Developed effective project plans.
Identified crucial dates and resource requirements. Monitored milestones and adjusted project plans accordingly. Created
and delivered reports and recommendations. Collaborated with clients to coordinate systems testing, installation, support
and documentation. Utilized Project Management, Agile and ITIL methodologies.
Accomplishments:
· Delivered all projects within budget and time allotted, resulting in complete customer satisfaction.
· Established and maintained strong and effective collaborative team relationships.
TECHNO WIRELESS COMPANY, Cairo, Egypt · 2008
Private company providing SMS applications and services in collaboration with mobile providers including Vodafone,
Etisalat, Mobinil (now known as Orange), CMS applications and services, building websites, IVR systems and hosting
services to consumers. Employs 20-30 workers.
Research & Development Department Manager
Prepared, oversaw and coordinated operations for multiple projects in arenas of information technology, systems
integration, business process management and re-engineering. Orchestrated and managed project budgets. Defined
project scope. Established objectives. Developed plan for staffing, resources and deliverables. Identified key issues,
approaches and performance metrics. Scheduled project timelines and milestones. Formulated effective risk management
plans. Built and directed multi-disciplinary project teams. Coached, supervised and served as mentor to project staff.
Tracked project deliverables. Managed quality assurance. Implemented and oversaw project changes. Developed and
presented progress reports, employing knowledge of project goals, resources and tracking metrics. Utilized
communication and customer service skills to maintain communication with project stakeholders and successfully manage
expectations. Evaluated each project and assessed results.
Projects Managed:
· Reporting system (Standalone system to create customized reports and graphs)
· CMS applications and services
· IVR systems
· SMS applications and services
· Competition applications on TV, Web, IVR and Egypt-based mobile providers

8. BASSEM AHMED ZAKI
Page 2
+20 100 521 3771 · basem_ahmed@hotmail.com
GENERAL AUTHORITY OF MINORS AFFAIRS, Doha, Qatar · 2005-2007
Government ministry managing affairs of all Qatar minors and orphans. Employs staff of 200-300
Senior Web Developer
Developed successful, efficient applications for government authority including human resources, budgeting, stores,
finances and e-Services, IVR, attendance system and archiving system utilizing exceptional web application development
skills, up-to-date technical expertise and knowledge of government operations.
GULFNET SOLUTIONS COMPANY LTD. (GNS), Cairo, Egypt · 2005
Private company providing consultation, solutions, services and manpower in information security, mobility, cloud
computing, big data, governance, risk management and compliance.
Senior Web Developer
Utilized ASP.NET, VB.NET and C# (front end) and Oracle (back end) to develop internal government web and desktop
applications for KSA Water and Electricity Ministry. Completed projects on time and within budget.
MINISTRY OF ENDOWMENTS AND ISLAMIC AFFAIRS, Doha, Qatar · 2003-2005
Government ministry charged with managing all Islamic affairs in Qatar and Islamic donations for other countries,
employing some 5K.
Senior Web Developer
Utilized ASP.NET, VB.NET and C# (front end) and Oracle (back end) to develop web and desktop applications for
mosques, eServices and endowment systems.
Career Note: Additional work experience includes successful roles as Junior Business Developer for e-Business
Solutions Enabling Group, developing successful applications in banking, real-estate, advertising web banners
and archiving, and Marketing Coordinator for El Massara, successfully managing daily marketing operations
and conducting outstanding marketing presentations.
EDUCATION / TRAINING
Master of Business Administration in Technology Management
Assam Don Bosco University, Azara, Guwahati, India (2015)
Bachelor of Commerce and Business Administration in Foreign Trade
Helwan University, Cairo, Egypt (1998)
Bachelor in Computer Science
Higher Institute of Qualitative Studies, Cairo, Egypt (1997)
Certifications
ITIL Foundation
Project Management Professional (PMP)
Accredited Capability Maturity Model Integration (CMMI)
Sun Certified Java Programmer (SCJP)
COMPUTER SKILLS
Microsoft Office Suite Expert · Microsoft Visual Studio · DevExpress Components
MS SQL · Oracle · Visual Paradigm · MS Visio · Crystal Reports
Readymade Software · HTML · JavaScript · ASP.Net (C# & VB) · Computer Networking

9. BASSEM AHMED ZAKI
34 A Hessen Hossny Street Hadayek Helwan · Cairo, Egypt
+20 100 521 3771 · basem_ahmed@hotmail.com
IT MANAGER / IT PROJECT MANAGER
IT SYSTEMS / BUSINESS ANALYST
Highly accomplished, driven and results-oriented IT Management Professional / Systems Analyst with more 10 years’
experience providing outstanding project management in private and public sector organizations. History of spearheading
complex projects and managing each from inception to completion within time frame and budget. Dynamic leader with
strong track record of success building and directing teams to pull resources, control quality, solve problems, monitor
progress and meet and exceed established goals. Effective team coach and mentor. Extensive technical skills as well as
strategic planning, financial management and conflict management expertise.
Core Competencies
Project Management · Communication · Negotiation · Financial Management · Systems Analysis · Project Delivery
Risk Management · Planning & Organization · Problem Solving · Operational Readiness Assessment · Team Building
Computer Networking · Leadership & Supervision · Agile (Scrum) Methodologies · Conflict Management
PROFESSIONAL EXPERIENCE
MINISTRY OF ENDOWMENTS AND ISLAMIC AFFAIRS, Doha, Qatar · 2009-2015
Government ministry charged with managing all Islamic affairs in Qatar and Islamic donations for other countries,
employing some 5K.
System Analyst & Project Manager
Spearheaded all phases of ministry project applications including budgets, stores, HR, Islamic libraries, Islamic Relations,
top management dashboards, Islamic student management systems, endowments website and public services. Utilizing
outstanding project management and analysis skills. Gathered business requirements. Developed effective project plans.
Identified crucial dates and resource requirements. Monitored milestones and adjusted project plans accordingly. Created
and delivered reports and recommendations. Collaborated with clients to coordinate systems testing, installation, support
and documentation. Utilized Project Management, Agile and ITIL methodologies.
Accomplishments:
· Delivered all projects within budget and time allotted, resulting in complete customer satisfaction.
· Established and maintained strong and effective collaborative team relationships.
TECHNO WIRELESS COMPANY, Cairo, Egypt · 2008
Private company providing SMS applications and services in collaboration with mobile providers including Vodafone,
Etisalat, Mobinil (now known as Orange), CMS applications and services, building websites, IVR systems and hosting
services to consumers. Employs 20-30 workers.
Research & Development Department Manager
Prepared, oversaw and coordinated operations for multiple projects in arenas of information technology, systems
integration, business process management and re-engineering. Orchestrated and managed project budgets. Defined
project scope. Established objectives. Developed plan for staffing, resources and deliverables. Identified key issues,
approaches and performance metrics. Scheduled project timelines and milestones. Formulated effective risk management
plans. Built and directed multi-disciplinary project teams. Coached, supervised and served as mentor to project staff.
Tracked project deliverables. Managed quality assurance. Implemented and oversaw project changes. Developed and
presented progress reports, employing knowledge of project goals, resources and tracking metrics. Utilized
communication and customer service skills to maintain communication with project stakeholders and successfully manage
expectations. Evaluated each project and assessed results.
Projects Managed:
· Reporting system (Standalone system to create customized reports and graphs)
· CMS applications and services
· IVR systems
· SMS applications and services
· Competition applications on TV, Web, IVR and Egypt-based mobile providers

10. BASSEM AHMED ZAKI
Page 2
+20 100 521 3771 · basem_ahmed@hotmail.com
GENERAL AUTHORITY OF MINORS AFFAIRS, Doha, Qatar · 2005-2007
Government ministry managing affairs of all Qatar minors and orphans. Employs staff of 200-300
Senior Web Developer
Developed successful, efficient applications for government authority including human resources, budgeting, stores,
finances and e-Services, IVR, attendance system and archiving system utilizing exceptional web application development
skills, up-to-date technical expertise and knowledge of government operations.
GULFNET SOLUTIONS COMPANY LTD. (GNS), Cairo, Egypt · 2005
Private company providing consultation, solutions, services and manpower in information security, mobility, cloud
computing, big data, governance, risk management and compliance.
Senior Web Developer
Utilized ASP.NET, VB.NET and C# (front end) and Oracle (back end) to develop internal government web and desktop
applications for KSA Water and Electricity Ministry. Completed projects on time and within budget.
MINISTRY OF ENDOWMENTS AND ISLAMIC AFFAIRS, Doha, Qatar · 2003-2005
Government ministry charged with managing all Islamic affairs in Qatar and Islamic donations for other countries,
employing some 5K.
Senior Web Developer
Utilized ASP.NET, VB.NET and C# (front end) and Oracle (back end) to develop web and desktop applications for
mosques, eServices and endowment systems.
Career Note: Additional work experience includes successful roles as Junior Business Developer for e-Business
Solutions Enabling Group, developing successful applications in banking, real-estate, advertising web banners
and archiving, and Marketing Coordinator for El Massara, successfully managing daily marketing operations
and conducting outstanding marketing presentations.
EDUCATION / TRAINING
Master of Business Administration in Technology Management
Assam Don Bosco University, Azara, Guwahati, India (2015)
Bachelor of Commerce and Business Administration in Foreign Trade
Helwan University, Cairo, Egypt (1998)
Bachelor in Computer Science
Higher Institute of Qualitative Studies, Cairo, Egypt (1997)
Certifications
ITIL Foundation
Project Management Professional (PMP)
Accredited Capability Maturity Model Integration (CMMI)
Sun Certified Java Programmer (SCJP)
COMPUTER SKILLS
Microsoft Office Suite Expert · Microsoft Visual Studio · DevExpress Components
MS SQL · Oracle · Visual Paradigm · MS Visio · Crystal Reports
Readymade Software · HTML · JavaScript · ASP.Net (C# & VB) · Computer Networking