1. YOSSEF ELNAGGAR
Contact No.: +974-55846585 ~ E-Mail: yossefelnaggar@gmail.com
Dear Sir/Ma’am,
Attached is my resume which showcases my progressive experience and successful track record for leading
continuous improvement initiatives. With my excellent leadership skills and commitment to company objectives, I
believe I would make an immediate contribution to your company.
I bring along over 14 years of experience in IT and application design, development, implementation, and
support. Experience of working as Project manager , Software Development/Support Lead, Project Team
Leader, ERP Technical/Functional and Software Developer.
My strength lies in the following areas:
∗ ERP Implementation & Customization
∗ Software Development
∗ Projects / Stakeholders Management
My qualifications & certificates:
∗ Communications and Electronics Engineering
∗ Microsoft Dynamics AX (Development/Installation/Finance/Trade & Logistics)
∗ Managing Microsoft Dynamics Implementation
∗ Microsoft Dynamics & Sure Step
Sir/Ma’am, my educational background B.E. (Communications and Electronics Engineering) from Faculty of
Engineering, Zagazig University, Egypt and industrial exposure coupled with an excellent familiarity with Business
Solution and Application Development & Management is an excellent match with skills required for position with
your organization.
Thank you for your consideration and I look forward to hearing from you soon.
Sincerely,
Yossef Elnaggar
Encl: Resume

2. YOSSEF ELNAGGAR
Contact No.: +974-55846585; E-Mail: yossefelnaggar@gmail.com
Seeking to Lead/Manage ~ Software Development ~ ERP Implementation ~ Program & Project Management ~ Solution
Architect ~ with a technology driven organization.
SYNOPSIS
⇒ Career record of over 13 years of experience across ERP Implementation, Application Development, Solution
Architecture and Project Management.
⇒ Experience of working across various industry verticals such as Construction, Trades, Retail, Public Sector, General
Services, Computer Software and Healthcare.
⇒ Experience of working across various business areas such as finance, procurements, sales, HR & Payroll and project
accounting.
⇒ Extensive experience in Application Development & Management including Microsoft Axapta “AX” ERP , MS Great Plains
“GP” ERP, MS SQL Server, MS reporting services “SSRS” and Crystal Reports.
⇒ Excellent experience working with many platforms and domains that include business solutions such as ERP (AX, GP),
Enterprise, Web & Desktop Applications and Embedded Systems.
⇒ Insightful experience in IT Project Management activities including project scoping, estimation, planning, risk
management, finalisation of technical / functional specifications, resource administration & optimisation and quality
management of the product / software application.
⇒ Proven People management skills; Identifying and addressing individual skill gaps, facilitating individual development
opportunities, conflict resolution and aligning the team to team goals.
⇒ Acknowledged for integrity, high professional standards, “big-picture” vision and sensitivity to deliver projects within
the committed time & cost parameters. Demonstrated ability to direct and motivate teams to complete projects meeting
specifications and deadlines.
Areas of Expertise
ERP Applications (MS AX 2012, MS GP) Software Development Project Management
Stockholders Management Solution Architecture & Design Business/Functional Requirement Analysis
Solution Implementation Technology Administration OOP Concepts
Workflow Management System Integration Documentation / Report Writing
End-user Training People Management
CORE COMPETENCIES
Technical Skills:
ERP : ERP Techno-Functional; MS AX, MS GP, SAP (Junior “MM, ABAP”)
Languages : C#, X++, C++, VB .NET, VB, T-SQL, ADO.NET, CLR
Methodologies : LINQ, Generics, MVC, WCF, XML, WS, eConnect, Systems Integrations, Dev-Express, Code Smith
Tools : .NET, Windows & Web Applications, Visual Studio, TFS, MorphX/AOT, VS tools for MS GP
Databases : MS SQL Server, database design, Data warehouse design, database administration
Reporting : SSRS, Crystal Reports
PM Tools : MS-Project, MS Visio
Functional Skills:
ERP
o Involved in customization, implementation and system integration of process for the assigned clients.
o Understanding business process, studying and analyzing workflow to design solutions (As-Is and To-Be Analysis and
Freezing).
o Design, implementation and UAT of new processes and projects as per the business requirements and statutory
requirements.
o Analyzing business processes to provide solutions to issues/errors and new requirements.
o Managing the entire ERP project operations with a view to achieve business objectives.
Application Development
o Spearheading design, development and customization of MS AX “2012” ERP, GP ERP and windows / web applications.
o Defining best practices for project support and documentation. Implementing project plans within preset budgets and
deadlines.
o Negotiating SLAs for large and medium-size projects. Analyzing user requirements and statistics to identify trends and
resolve performance issues. responsible for Regularization of Delivery / Status review process, Weekly Status, Dashboard
and Daily status of critical projects.
Project Management

3. o Participating in end to end management of projects from conceptualization and visualization to technology mapping and
final execution; carrying out estimation, requirement analysis and high level designing of project.
o Tracking project progress, developing risk mitigation plans for tackling time & cost over-runs.

4. CAREER CONTOUR
Since Apr ‘07: iTeam, Doha, Qatar
Senior Software Engineer Apr ‘07 – Feb ‘08
Software Team Leader Mar ‘08 – Apr ‘10
Techno-Functional Leader May ‘10 – Jun ‘11
Software Development / ERP Lead since Jul ‘11
As Software Development / ERP Lead
Roles: (Lead Development/Lead ERP Customization/ERP Solutions Architect)
o Spearheading design, development and customization of MS AX “2012” ERP, GP ERP and windows / web applications.
o Evolve the existing software system applications and architecture in various areas as needed.
o Develop, refine and tune integration between applications.
o Help developers resolve both technical problems.
o Coaching and motivating lead team members to deliver their optimum performance.
o Devising and rolling out software development plan to meet future needs of clients, based on new technologies.
o Monitor individual employees’ performance.
o Plan, organize, lead and monitor the activities along with the project managers and teams leaders.
Jul ‘06 – Mar ‘07: Hi-TEC (Software House), Egypt/Qatar as Senior Software Engineer
Jan ‘03 – Jun ‘06:Information Center: Ministry of Health, Egypt as Software Engineer
Jul ‘00 – Mar ‘01: Ronix-Misr (Embedded Solutions), Egypt as Firmware Engineer
ACADEMIA
2000 B.E. (Communications & Electronics Engineering) from Faculty of Engineering, Zagazig University, Egypt
CERTIFICATIONS
o Managing MS Dynamics Implementations
o MS Dynamics and Sure Steps
o Microsoft Dynamics AX 2012 Development Introductions
o Microsoft Dynamics AX 2012 Installation and Configuration
o Microsoft Dynamics AX 2012 Trade and Logistics
o Microsoft Dynamics AX 2012 Financials
PERSONAL DOSSIER
Date of Birth : 1st
October 1977
Nationality : Egyptian
Marital Status : Married
Visa Status : Work Visa (Transferable)
Driving License : Qatar
Language Skills : Arabic and English
Address : Doha, Qatar
ANNEXURE OF KEY PROJECTS/PRODUCTS ATTACHED

5. ANNEXURE
KEY PRODUCTS
Products’ Roles:
Solution Architect (+4 years) : ERP, All In-house products
Product manager (+4 years) : All In-house products
Developer (+10 years) : ERP Customizations/Verticals, HR/Payroll, Finance, Medical System
Functional (6+ years) : ERP (Dynamics GP, Dynamics AX), HR
Development & Customizations:
MS AX ERP:
Customizations:
- Trade & Logistics
- Project Accounting
- Finance
- Reports
Verticals:
- Subcontracting
- Customer Billing
- Automotive
- PDC
- Data Upload
MS GP ERP:
Customizations:
- Project Accounting
- Procurement
- Sales
Verticals:
- Job Costing for PA
- Inventory Items Dimensions
- Ready Mix
- Garage
.Net Applications (In House)
(Integrated with AX & GP ERP)
- HR/Payroll
- Employee self-Services
- Finance (Mini ERP)
- Denotation Tracking System
- Medical Management
System
- Budgeting System
KEY PROJECTS
Projects’ Roles:
Project manager, Solution Architect, Developer, Functional
Title : MS AX 2012
Client : Tadamon
Type : Automotive
Role : Techno-functional Consultant
Overview : X++ Development
Title : MS AX 2012
Client : Almotahajiba
Type : Retail/ Manufacturing
Role : Techno-functional Consultant
Overview : X++ Development
Title : MS AX 2012
Client : Urbacon (UCC)
Type : Construction
Role : Solution Architect / technical
Overview : X++ Development
Title : MS GP 2010
Client : Aljazeera Media Network
Type : Media
Role : Techno-functional Consultant
Overview : Purchasing, P/A Customizations
Title : MS GP 2010
Client : Qatar Sports Investments (QSI)
Type : Sports
Role : Project Manager / Solution
Architect
Overview : Purchasing, Inventory
Customizations
Title : MS GP 2010
Client : Midmac
Type : Construction
Role : Project Manager / Solution
Architect
Overview : Purchasing, Project Accounting
Title : Finance (Mini ERP)
Client : Public Prosecution
Type : Public Sector
Role : Project Manager / Solution
Architect
Overview : Web-Based integrated with
HR/Payroll
Title : Budgeting System
Client : Aljazeera Media Network
Type : Media
Role : Project Manager / Solution
Architect
Overview : Integrated with GP 2010
Title : HR/Payroll, Employee Self-Services
Client : Public Prosecution (PP), Qatar Sports Investments, Qatar International Islamic Bank (QIIB),
Midmac, Qatar Mining, Qatar 2022, Qatar Foundation for Women & Child Protection,
Almotahajiba
Type : Construction/Government/General Services
Role : Project Manager, Solution Architect, Software Development Lead
Overview : .Net (Win & Web) integrated with AX & GP

6. ANNEXURE
KEY PRODUCTS
Products’ Roles:
Solution Architect (+4 years) : ERP, All In-house products
Product manager (+4 years) : All In-house products
Developer (+10 years) : ERP Customizations/Verticals, HR/Payroll, Finance, Medical System
Functional (6+ years) : ERP (Dynamics GP, Dynamics AX), HR
Development & Customizations:
MS AX ERP:
Customizations:
- Trade & Logistics
- Project Accounting
- Finance
- Reports
Verticals:
- Subcontracting
- Customer Billing
- Automotive
- PDC
- Data Upload
MS GP ERP:
Customizations:
- Project Accounting
- Procurement
- Sales
Verticals:
- Job Costing for PA
- Inventory Items Dimensions
- Ready Mix
- Garage
.Net Applications (In House)
(Integrated with AX & GP ERP)
- HR/Payroll
- Employee self-Services
- Finance (Mini ERP)
- Denotation Tracking System
- Medical Management
System
- Budgeting System
KEY PROJECTS
Projects’ Roles:
Project manager, Solution Architect, Developer, Functional
Title : MS AX 2012
Client : Tadamon
Type : Automotive
Role : Techno-functional Consultant
Overview : X++ Development
Title : MS AX 2012
Client : Almotahajiba
Type : Retail/ Manufacturing
Role : Techno-functional Consultant
Overview : X++ Development
Title : MS AX 2012
Client : Urbacon (UCC)
Type : Construction
Role : Solution Architect / technical
Overview : X++ Development
Title : MS GP 2010
Client : Aljazeera Media Network
Type : Media
Role : Techno-functional Consultant
Overview : Purchasing, P/A Customizations
Title : MS GP 2010
Client : Qatar Sports Investments (QSI)
Type : Sports
Role : Project Manager / Solution
Architect
Overview : Purchasing, Inventory
Customizations
Title : MS GP 2010
Client : Midmac
Type : Construction
Role : Project Manager / Solution
Architect
Overview : Purchasing, Project Accounting
Title : Finance (Mini ERP)
Client : Public Prosecution
Type : Public Sector
Role : Project Manager / Solution
Architect
Overview : Web-Based integrated with
HR/Payroll
Title : Budgeting System
Client : Aljazeera Media Network
Type : Media
Role : Project Manager / Solution
Architect
Overview : Integrated with GP 2010
Title : HR/Payroll, Employee Self-Services
Client : Public Prosecution (PP), Qatar Sports Investments, Qatar International Islamic Bank (QIIB),
Midmac, Qatar Mining, Qatar 2022, Qatar Foundation for Women & Child Protection,
Almotahajiba
Type : Construction/Government/General Services
Role : Project Manager, Solution Architect, Software Development Lead
Overview : .Net (Win & Web) integrated with AX & GP