This PPT about Communication Basics was formally presented By Ms. Purnima Saini, ex-student, I.M.S.A.R

4. TyPes oF CommuniCation
Non- Verbal
Written
Communication Communication
Oral Communication

5. Flows in five direction

6. Communication Process

9.  Language - The communication message might not use vocabulary that is understood by
the receiver – e.g. too much use of technical or financial jargon
 Noise - Various things stop a message from getting through or being heard – e.g. poor
connection, background noise, distractions, too many people speaking
 Overload - Too much information can cause problems e.g. slow down decision making
 Emotion - The relationship between the sender and receiver of communication might
adversely affect the message – which could be ignored or misinterpreted
 Gaps - Too many intermediaries (e.g. too many layers in hierarchy through which
message has to be passed) might prevent or distort the message
 Inconsistency - If people receive conflicting or inconsistent messages, then they may
ignore or block them

11. • Eliminating differences in perception
• Use of Simple Language
• Reduction and elimination of noise levels
• Active Listening
• Emotional State
• Avoid Information Overload
• Give Constructive Feedback
• Proper Media Selection
• Flexibility in meeting targets

12. 7c’ of Communication
Completeness
Correctness Conciseness
Courtesy
7-C Consideration
Concreteness Clarity

13. Thank
 you