The document provides a summary and work experience for Basel Sawah, who is seeking a finance role. He has over 5 years of experience in finance roles at Alhilal Bank, including as a Credit Analyst and Sales Officer. He has strong skills in financial analysis, Islamic finance tools, and customer service. He holds a Bachelor's degree in Business Administration with a focus on finance, banking, and investments.

1. Basel Sawah
Abu Dhabi
Hamdan Street
UAE
Email: sawahbasel@gmail.com
Mobile: +971555565931
Summary:
Diligent and driven in finance fields who has achieved success in a variety of roles with
increasing levels of responsibility. An effective communicator and team-builder with strong
financial analysis and Islamic derivatives tools. In addition to a wide sales experience.
Experience:
ALHILAL BANK (AHB) Abu Dhabi, Feb-2012 to present
Credit servicing and Retention –Credit Analyst and handling customers
 Analyze credit data and financial statements (determine the degree of risk involved in Extending
credit or lending money).
 Evaluate customer records and recommend payment plans based on earning, savings Data,
payment history, and purchase activity.
 Compare liquidity, profitability and credit histories of establishments being evaluated With
those of similar establishment in the same industries and geographic locations.
 Consult with customers to resolve complaints and verify financial information such as
Statements, management accounts and cash flow statements.
 Developing models of credit information to predict patterns and trends.
 All registers and conciliations are doing via T24, intellect and I serf system.
 Projects controlling is through Excel and T24.
 ECB System analyses

ALHILAL BANK (AHB) Abu Dhabi, Feb-2011 to Feb-2012
Sales Department – Sales and service officer
Participate actively in branch sales planning to generate branch action plans to meet targets.
•Handle customer issues and complaints in an efficient and friendly manner.

2. •Perform general administrative work, which may include preparation of memos and customer letters.
•Interact with customers for sale of the bank financial products by ensuring service efficiency and by
adherence to best service standards.
•Guide, support and instruct employees involved in sale of financial product activities for better
performance in service delivery to ensure customer satisfaction.
•Ensure that documentation required as per credit and operational policy & procedures is both provided
and accurate prior to forwarding customer credit file to central operations for further processing.
•Review jointly with the Branch Manager Work processes, documentations and system input reports on
sale of financial products by financial service employee (e.g. Auto Murabaha, Home Finance “Ijara”,
Goods Murabaha and other products
Coordinate the accomplishments of employee training; motivating, counseling and employee individual
appraisals through the branch manager to ensure that employee perform as per agreed objectives.
•Presents and explains Bank products and services to clients and assists in meeting their financial needs
including the following: opening, closing and maintaining checking, savings, corporate accounts, kids’
accounts, time deposit and Wakala deposit as well as working with safe deposit boxes, credit cards and
consumer loans.
•Consistently strives to meet referral and call quality goals.
•Resolves client requests and questions promptly, courteously, and professionally.
•Receives and processes new client accounts and changes to existing accounts such as names changes,
address changes, product changes, and other account maintenance as requested.
•Completes required reports and records accurately and promptly.
Education:
Arab International University: Damascus, 2006 to 2010

3. Bachelor degree in Business Administration majored in finance, banking and investments.
Main completed subjects:
Finance modeling and financial analysis.
Equity investments and portfolio structuring
Accounting management and feasibility studies.
Personal Skills:
Expert user of: Microsoft office, T24, Quick books.
Highly motivated and able to work under pressure.
Familiar with team works and able to improve teams environments.
Islamic finance oriented. That is through all Islamic finance tools and derivatives.
Personal Details:
Nationality: Syrian
Date of birth: 8-Jan-1989
Spoken languages: full working knowledge (reading, writing, conversing) of : Arabic
and English
References available upon request.