This document is a resume for Amrita Mitra seeking a career enhancement opportunity in financial operations. She has an MBA specializing in finance and 7 years of experience working at IDBI Bank. Her experience includes using the Finacle banking software, portfolio analysis, budget analysis, investment planning, and overseeing retail banking operations, customer support, and investment management. She is proficient in banking products and processes, assessing financial needs, and has strong analytical and communication skills.

1. AMRITA MITRAAMRITA MITRA
E-Mail: amritamitraroy@gmail.com Contact: +91-9900094876
Seeking career enhancement opportunities in financial operations with a reputed organization.
PROFESSIONAL SUMMARY
 MBA from a recognized Central University with a major specialization in Finance
 A result oriented professional with 7 years of experience in IDBI Bank
 Experience in using Finacle software.
 Portfolio analysis, Budget analysis and investment planning
 Reviewing and analyzing trends in the capital markets including equity & debt markets
 Efficient handling retail banking operations , customer support, depository services & investment
management
COMPETENCY FORTE
 Creating and supporting client retention strategies for existing customer base and for new customers.
 Banking Product & Process Knowledge
 Planning and Organizing Skills
 Hands-on experience with cash and financial transactions
 Adept at assessing the financial needs of various clients
 Extensive knowledge of common financial products and packages
 Solid understanding of private banking practices
 Ability to determine client needs and seek pleasant resolutions
 Ability to effectively oversee staff and prepare effective staffing schedules
 Excellent communications skills
 Knowledge of Competition & Current trends in financial Industry, macroeconomics
 Strong interest in financial markets with excellent quantitative and analytical skills..
EXPERIENCE CHRONOLOGY
Manager in IDBI BANK
Current Position : Manager IDBI Bank
Description : Handling the daily operations of the nodal branch of the region & customer service & queries.

2. Roles and Responsibilities
• Banking operations
 7 Years’ experience in Core Banking Solutions
 In-depth knowledge in Finacle.
 Ensure that processing errors are kept at minimal.
 Ensure that transactions are done within the agreed turnaround time.
 To ensure have adequate knowledge about the latest internal changes or additions in Processes, latest
regulatory Guidelines & system
 To ensure there is no regulatory violation by Bank, while processing the transaction.
 Ensure all queries related to customer are resolved within the time frame.
 Ensure to take more responsibility during absenteeism.
 Ensuring that branch gets a satisfactory rating in Internal Audits.
 Strictly cross checking of customer profile from the various sites provided by RBI.
 Preparing various kind of MIS for branch performance and requirement
 Ensure satisfactory audit results of branch operations.
 Ensure compliance policy should be implemented by branches officials.
 Managed the inventory of branch branch stationary
 Ensured that banking deliverables should reach to customer on time.
 Taking immediate response of customer escalations
 Cross selling of banking products like CASA / life insurance /general insurance / demat ac / mutual
funds.
 Maintenance of daily operational records. Preparing Regional & Corporate Reporting (MIS) and
submitting to Regional office.
 Manage billing and correspondence with service providers
• Relationship Manager
 Managed relationship for Corporates
 Single point contact for Salary accounts of corporates and also for Senior citizens.
 Helped secure NRI and high value customers.
 Portfolio analysis of customers and giving investment advises
Computer Awareness
• Working knowledge of Lotus NotesID, Microsoft Outlook, Word, and Excel, PowerPoint
• Operating system: Windows 2000, Windows XP and Windows 7.
• Finacle core banking solution.
Areas of Academic Expertise
* Forex Management/ International finance
* Banking and Financial Institutions
* Financial Management
* Managerial Economics
* Business Environment
* Security Analysis and Portfolio Management
Accomplishments
Awarded by IDBI Bank for suggesting changes in process and procedure of the bank.

3. SUMMER INTERNSHIP
Overall Financial Analysis of a Power Generation Company
Organization : Damodar Valley Corporation (D.V.C.)
Project Details : The training involved the overall analysis of financial state of DVC for the years 2003-04, 2004-05,
2005-06 & comparison of the financial results of 3 years.
Brief description of the Project:
Worked on the capital structure of the company which showed a high debt raising potential. The company hence
can mobilize funds by debt financing for capacity addition.
Worked on some of the financial tools like Ratio analysis, leverage, cash flow statements , ROI, cost anlysis.
Based on the results done a SWOT Analysis of the company.
Chalked out some operational & financial strategies the co. can adopt for enhancement of profitability..
Duration: Jul 2007 - Aug 2007
QUALIFICATIONS
2008 MBA (Major : Finance & Minor : HR) from Visva Bharati University with CGPA 8.15
2006 B.Com (Accounting & Finance) from Sivanath Sastri College (Calcutta University)
PERSONAL DETAILS
Date of Birth : 17th
October 1985
Address : Flat no. 106, Sagar residency,House no.5, 4th
cross, 42nd
main, BTM Layout 2nd
stage, Bangalore –
560068
Linguistic Abilities : English, Hindi & Bengali