Sunitha Saju has over 4 years of experience in banking operations and customer relationship management. She currently works as an operator at Valto Technologies, where she digitizes hospital records and verifies information is accurate. Previously, she was an Assistant Manager at The Catholic Syrian Bank Ltd. for over 4 years, where she managed branch operations, handled various banking services and products, and supervised a team. She also has experience in business development from her role at Angel Broking Pvt Ltd.

1. SUNITHA SAJU Contact: +971-0589748433
sunithasaju14@gmail.com
PROFESSIONALSNAPSHOT:
 An Astute professional with more than 4 years of experience in Banking operations, Client relationship
management, Team management and Accounting Operations.
 Adept at performing Banking operations effectively and efficiently, proficient in handling quality customer
service operations, organizing process strategies and building relationships with various groups.
 Possess strong communication, analytical and problem-solving skills.
PROFESSIONALWORK EXPERIENCE:
Operator: Valto Technologies, - Sharjah - Dec 2018 - Present
 Working as an operator for successfully digitalization of hospital documents and records.
 Indexing hospital records accurately to correct document type
 Verified that information in computer system was up-to-date and accurate.
 Kept spreadsheet of daily progress
Assistant Manager:TheCatholic Syrian Bank Ltd., - Mumbai-April 2009 – Aug 2013
 Judiciously administering overall functioning of branch operations while coordinating with the team to
ensure efficacy in working and meeting of business targets.
 Efficiently handling all aspects of Branch Operations; Cash Management, ATM Management, Remittances,
Bills collections & Clearings.
 Ensure complete KYC documentation with adherence to KYC standards & handling Fixed Deposit Section
& giving information about ROI, Tenure to client & also fill up 15G/15H from customers.
 To provide quick response to customer queries & gain customer confidence.
 Payroll administration and supervision.
 Responsible for completion Quarterly E-TDS Statement & forwarding to HO.
 Performing scrutiny of cheques, checking mutilation, crossing of cheques.
 Handling Inward clearing, outward clearing & taking follow-up with clearing house.
 Proficiently carrying out Credit risk assessment and supervision of credit activities like calculation of
drawing power, stock inspection, sanctioning and releasing of limits, loan documentation and recovery
 Strategically Mobilize collections and fee based mutual fund and insurance products and track contingent
liabilities LCs, BGs, Bill of Exchange etc.

2.  Competently Supervised and trained new employees and Maximized customer satisfaction with quality
service.
 Handling retail loans viz. housing, personal, car, & also covering cash credit, overdraft, term loans, Loan
against security, bank guarantees.
 Handling post approval activities such as documentation, account opening, processing of release letters for
approved loans, disbursement, and completion of stipulated formalities.
 Client site inspection, meeting with management and credit appraisal report writing.
 Preparing various monthly reports, conducting limit renewals and quarterly account renewal.
 Attending to internal audits & ensuring compliance of various statutory requirements.
Management trainee –Business development: Angel Broking Pvt Ltd. Aug 2008 -Mar 2009
 Business development cross selling of the company’s various products
 Lead generation
 Following up the lead
EDUCATION/ PROFESSIONAL
Master’s in Business Administration (Finance) Mumbai University
Bachelor of Commerce Mumbai University
Certificate in Information Technology NIIT
Date of Birth: 14 August 1984
Passport No. : K6970864
References: Available on request.
Expected CTC: As per Industry Standard
Joining time required: Immediate