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Barriers in
Communication.
-RADHIKA PATEL
E.C. 1st year
120110111060
INTRODUCTION
Barriers acts like sieves , they
filter out the message
encoded. They create
problems in transmission of
message and hinder effective
communication
Classification of barriers:
On classifying these barriers according to the processes
of message formation and delivery , we get them at
three levels:
1.Intrapersonal
2.Interpersonal
3.Organizational
Language is both interpersonal
and intrapersonal barrier
Intrapersonal barriers
Intrapersonal barriers - Inbuilt in
person.
Every individual is unique and
differs by education , experience ,
background . So all of us interpret
same information in many ways.
CAUSES
 Wrong assumptions
 Varied perceptions
 Differing backgrounds
 Wrong inferences
 Categorical thinking
 Wrong assumptions create barriers in communication
mainly because the sender or the receiver doesn’t know
about each other’s background.
 All individuals in an organisation perceive situations in
different ways. This creates a barrier due to different
thinking of different individuals.
 No two persons have similar backgrounds . People vary
in terms of education , culture , age , financial status , etc .
Thus our background plays a significant role in how we
interpret the message.
 Wrong inferences creates a barrier when one fails to
distinguish between what actually exists and what one
assumes to exist.
Interpersonal barriers-
Interpersonal barriers occur due to
inappropriate transaction of words
between two or more people. They
occur mostly due to faults in
language
CAUSES
 Limited vocabulary
 Incongruity of verbal and non-verbal messages
 Emotional outbursts
 Cultural variations
 Poor listening skills
 Noise in the channel
 An inadequate vocabulary can be a major hindrance in
communication . So, skill of appropriate usage of words
is must in communication.
 Also, our non-verbal cues should consistently match
our verbal messages, adding to their effectiveness and
enhancing our image as a competent and interesting
communicator.
 Excessive emotional involvement can be an obstacle in
communication . It is important to maintain our
composure in all kinds of communications.
 To compete successfully in today’s globalised business
environment , we must overcome the communication
inadequacy arising from different languages and
cultures.
 Another common obstacle to communication is poor
listening habits.
Organisational barriers:
 Every organisation , irrespective of its size , has its
own communication techniques , and each nurtures its
own communication climate.
 In large organizations where the flow of information
is downward , feedback is nor guranteed .
CAUSES
 Too many transfer stations
 Fear from superiors
 Information overloaded
 Use of inappropriate media
The main organisational barriers are explained
below:
 Too many transfer stations-The more links there are in a
communication chain , the greater are the chances of
communication that will occur. Here the message gets distorted at
each level.
 Fear of superiors-In rigidly structured organisation , fear or awe of
the superiors prevents sub-ordinates from speaking frankly . This
creates a big communication barrier in an organisation.
 Use of inappropriate media-Some of the common media used in
organisations are graphs and charts , telephones , emails , slides , etc
. While choosing the medium one should therefore keep in mind
the advantages , disadvantages and potential barriers to
communication.
 Information overload- One of the major problems faced by the
organisations today is the availability of huge amounts of data
which the receiver is unable to handle effectively . This is
information overload.
TO CONCLUDE
One must know how barriers works
and creats miss understandings in an
organization or at individual level, for
smooth communication
Barriers in communication
Barriers in communication

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Barriers in communication

  • 2.
  • 3. INTRODUCTION Barriers acts like sieves , they filter out the message encoded. They create problems in transmission of message and hinder effective communication
  • 4. Classification of barriers: On classifying these barriers according to the processes of message formation and delivery , we get them at three levels: 1.Intrapersonal 2.Interpersonal 3.Organizational
  • 5. Language is both interpersonal and intrapersonal barrier
  • 6. Intrapersonal barriers Intrapersonal barriers - Inbuilt in person. Every individual is unique and differs by education , experience , background . So all of us interpret same information in many ways.
  • 7. CAUSES  Wrong assumptions  Varied perceptions  Differing backgrounds  Wrong inferences  Categorical thinking
  • 8.  Wrong assumptions create barriers in communication mainly because the sender or the receiver doesn’t know about each other’s background.  All individuals in an organisation perceive situations in different ways. This creates a barrier due to different thinking of different individuals.  No two persons have similar backgrounds . People vary in terms of education , culture , age , financial status , etc . Thus our background plays a significant role in how we interpret the message.  Wrong inferences creates a barrier when one fails to distinguish between what actually exists and what one assumes to exist.
  • 9. Interpersonal barriers- Interpersonal barriers occur due to inappropriate transaction of words between two or more people. They occur mostly due to faults in language
  • 10.
  • 11. CAUSES  Limited vocabulary  Incongruity of verbal and non-verbal messages  Emotional outbursts  Cultural variations  Poor listening skills  Noise in the channel
  • 12.  An inadequate vocabulary can be a major hindrance in communication . So, skill of appropriate usage of words is must in communication.  Also, our non-verbal cues should consistently match our verbal messages, adding to their effectiveness and enhancing our image as a competent and interesting communicator.  Excessive emotional involvement can be an obstacle in communication . It is important to maintain our composure in all kinds of communications.  To compete successfully in today’s globalised business environment , we must overcome the communication inadequacy arising from different languages and cultures.  Another common obstacle to communication is poor listening habits.
  • 13. Organisational barriers:  Every organisation , irrespective of its size , has its own communication techniques , and each nurtures its own communication climate.  In large organizations where the flow of information is downward , feedback is nor guranteed .
  • 14. CAUSES  Too many transfer stations  Fear from superiors  Information overloaded  Use of inappropriate media
  • 15. The main organisational barriers are explained below:  Too many transfer stations-The more links there are in a communication chain , the greater are the chances of communication that will occur. Here the message gets distorted at each level.  Fear of superiors-In rigidly structured organisation , fear or awe of the superiors prevents sub-ordinates from speaking frankly . This creates a big communication barrier in an organisation.  Use of inappropriate media-Some of the common media used in organisations are graphs and charts , telephones , emails , slides , etc . While choosing the medium one should therefore keep in mind the advantages , disadvantages and potential barriers to communication.  Information overload- One of the major problems faced by the organisations today is the availability of huge amounts of data which the receiver is unable to handle effectively . This is information overload.
  • 16. TO CONCLUDE One must know how barriers works and creats miss understandings in an organization or at individual level, for smooth communication