This document contains the details of a mid-term exam for an M.Tech course in Banking Technology and Payment Systems. The exam has 3 sections with a total of 40 marks. Section 1 contains 5 short note questions worth 2 marks each. Section 2 contains 4 out of 6 long answer questions worth 5 marks each and not exceeding 40 lines. Section 3 contains 1 out of 2 long answer questions worth 10 marks and not exceeding 100 lines. The document provides exam instructions and details of the questions under each section pertaining to topics in banking technology and payment systems.
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Banking Technology (Mid Term 2) oct-2015
1. Institute for Development and Research in Banking Technology
Hyderabad – 500057
II Mid - Term Exam for M.Tech (IT)
OCTOBER 2015
Banking Technology and Payment Systems
Time: 90 Minutes Total Marks: 40
Section 1 : Write Short Notes. 5 X2 =10
11. Credit card settlement cycle
12. The 5C’s of Credit Appraisal
13. Server based call centre model
14. Smart card architecture and components
15. Black list Vs White list for firewall configuration.
Section 2 : Answer ANYFOUR ofthe following questions in not more than 40 lines. 4 X 5 = 20
21. Describe the functions of the Credit Card Issuing Bank
22. Provide a functional overview of multi-channel integration.
23. Describe the technologies used in call centres
24. Describe how the Interbank Mobile Payment Service operates.
25. Discuss the customer segmentation strategies for call centres.
26. Elaborate on the Principles of Credit Appraisal.
Section 3 : Answer ANYONE ofthe following question in not more than 100 lines. 1 X 10 = 10
31. Describe the security component model for Internet Banking.
32. Discuss the operational issues involved in managing a Call Centre.
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