This document contains an exam for a banking technology course, with three sections. Section 1 has 5 short answer questions. Section 2 requires answering 5 of 7 longer questions. Section 3 requires a single 100-word answer to one of two questions. The exam covers topics like management information systems, smart cards, core banking solutions, ATM switches, micro marketing, ATM security and fraud, technology impacts, infrastructure options, credit card issuing, and critical success factors for centralization.