Banking Technology and Payment System

1. Institute for Development and Research in Banking Technology
Hyderabad – 500057
II Mid - Term Exam for M.Tech (IT)
OCTOBER 2012
Banking Technology
Time: 2 Hours Total Marks: 50
Section 1 : Write Short Notes. 5 X 3 =15
11. Authentication of mobile banking transactions
12. The 5C’s of Credit Appraisal
13. Use of technology in Financial Inclusion
14. Objectives of ALM
15. Server based call centre model
Section 2 : Answer ANYFOUR ofthe following questions in not more than 40 lines. 4 X 5 = 20
21. Explain the back office core functions in treasury management.
22. Provide a functional overview of multi-channel integration.
23. Describe the technologies used in call centres
24. Explain the role of SWIFT in international FOREX transactions.
25. Describe how the Interbank Mobile Payment Service operates.
26. Elaborate on the Principles of Credit Appraisal.
Section 3 : Answer ANYONE ofthe following question in not more than 100 lines. 1 X 10 = 15
31. Describe the ALM process and the role of IT in efficient ALM.
32. Discuss the operational issues involved in managing a Call Centre.
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