Mukesh Kumar has over 10 years of experience in supply chain management and logistics. He has held positions such as General Manager, Manager - Operations, and Warehouse Manager. He has expertise in warehouse management, inventory management, fleet management, distribution planning, and vendor management. Mukesh holds an MBA in Business Administration with a focus on retail and supply chain management.

1. MUKESH KUMAR
Email: raghav.mukesh@gmail.com
Distribution Planning / Supply Chain Management
Expertise in Warehouse Management, Logistics and Distribution planning
PROFESSIONAL CREDENTIALS:
• Highly Motivated, Innovative, Result Oriented, Successful, Profit driven Management Professional with over 10
years of visible achievements at various positions in E-commerce-Supply Chain & Logistics .
• SCM, Leading teams, Optimization, Probabilistic Models, Warehousing Systems, Manufacturing
Systems, Computational Statistics, Operations Strategy, Transportation and Supply Chain Systems,
Systems Modeling, Simulation, Data Analysis, Programming, Computational Implementations.
• Seasoned professional, with planning, implementation, monitoring and resource balancing skills and ability to
handle multiple functions and activities in high-pressure environments
.
• Rich experience in driving supply chain management, materials management, cost reduction, handling
dispatches, and striking perfect coordination with all involved agencies to ensure smooth operations.
• Track record of catering the warehouse operations.
• Admirable communication and interpersonal skills with talent for problem solving through reasoned thought
processes, as attested by team loyalty and employer satisfaction.
• Sincere, hard working and self-driven with abundant positive attitude. Highly methodical and well organized in
work habits with well-developed leadership and motivational skills.
CORE COMPETENCIES:
Warehouse Management Inventory Management Fleet Management
Distribution Planning Supply Coordination Vendor Management
EXPERIENCE:
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2. General Manager Sep 2015 to till now
Job profile:
 Planning routes and load scheduling for multi-drop deliveries.
 Booking in deliveries and liaising with customers.
 Allocating and recording resources and movements on the transport planning system.
 Ensuring all partners in the supply chain are working effectively and efficiently to ensure smooth
operations.
 Communicating effectively with clients and responding to their requirements.
 Booking sub-contractors and ensuring they deliver within agreed terms.
 Directing all transportation activities.
 Developing transportation relationships.
 Monitoring transport costs.
 Negotiating and bargaining transportation prices.
 Dealing with the effects of congestion.
 Confronting climate change issues by implementing transport strategies and monitoring an organization’s
carbon footprint.
 Contributes to the formulation of Sector-level strategies / business plans.
 Manages / monitors efforts of all departments in the to achieve synergies and ensure achievement of the
operations targets, sales targets and business plans.
 Builds and maintains harmonious relationships with key accounts, institutional customers, and accounts
 Ensures proper fleet management to improve the utilization and availability of the fleet, reduce downtime
and reduce maintenance cost
Fabfurnish.Com Dec 2012 to 31st
Aug 2015
Payroll-Bluerock eServices Pvt.Ltd
Manager - Operations
Job Profile:
 Have been part of E-commerce successful startups.
 As being a centralized operation manager responsible for entire activities in Warehouse & logistics which is
situated in Bhiwandi, Bangalore, Jodhpur & Gurgaon.
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3.  Dealing with Transporters (Blue dart, Aramex, Ecom Express, Delhivery, Gati, FedEx, First Flight and various
other Local Transporters)
 Supply Chain & Logistics Process Optimization.
 Responsible for all on site aspects of the logistics, supply chain, and customer delivery operations. In charge of
making sure that each stage of the distribution process is progressing on time, on budget and to the right quality
standards.
 Transportation Management in terms of appointment and scheduling.
 Managing all processes and functions within a busy warehouse.
 Ensuring that all freight receipts and deliveries are carried out in time
 Managing all MIS reports related to inward, outward shipments & returns too.
 Responsible for solving queries of customer via Email & Calls
 Improve customer experience through robust fulfillment cycle.
 Minimize the Customer complain regarding Forward Logistics, Reverse Logistics and Return processing.
 Managing Debt file against all Transporter along with Freight and COD Reconciliation.
 Maintaining report of pending file, lost file, Refund file, Delivered shipment etc.
 Define SLAs and drive productive relationships with courier companies.
 Solution Design and Implementation.
 Manpower Management in Operations (Logistics & Courier Returns & customer returns).
 Looking at ways to improve supply networks.
 Managing clerical, administrative and warehouse distribution staff & Vendor managment.
 Monitoring performance and making sure targets are met.
 Conducting disciplinary, capability and grievance investigations and taking.
 Appropriate action to address any failings.
 Visiting key clients to build relationships and identify their key needs.
 Actively managing subcontractors to ensure that they perform in line with their contractual agreements.
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4. Yebhi.Com June 2011to NOV 2012
Logistics Compliance Manager (Delivery Department)
Job Profile:
 Transportation Management in terms of appointment and scheduling.
 Managing all processes and functions within a busy warehouse
 Making sure that all freight receipts and deliveries are carried out in time
 Dealing with Transporters (Blue dart, DTDC, ARAMEX, SPEED POST, YEBHI LOGISTICS, & YEBHI
EXPRESS).
 Managing all MIS reports related to shipments.
 Manpower Management in Delivery Department.( Handling a team of 20 members)
 Responsible for solving queries of customer which also included via Email & telephone.
 Minimize the Customer complain regarding Delivery of shipment.
 Managing Debt file against all Transporter & in case of Speed post working for claim letter and then managing
debt file.
 Maintaining report of pending file, Lost file, Refund file, Delivered shipment etc.
M/s TCNS Clothing Pvt. Ltd June 2010 to May 2011
Warehouse Manager
Job Profile:
 Using Navision 5.0 for stock management.
 Maintains all inward and outward related to warehouse.
 Develop process and implementation of material receipt and outward.
 Transportation Management in terms of appointment and scheduling.
 Inventory Management.
 Structure Material placement in the warehouse
 Ensure accuracy in material receipt and outward.
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5.  Managing all MIS reports related to warehouse
 Ensuring proper and even distribution of stock to stores
 Manpower Management in warehouse
 Manage 40 peoples team in warehouse.
 Customized and cost effective solutions in the area of LOGISTCS.
 Ware House design, Planning and implementation.
 Handling distribution of 81 W Stores, 100 MBO’s
M/s BIBA Apparels Pvt. Ltd. Jan 2008 to May 2010
Warehouse Manager
Job Profile:
 Using Navision 4.0 for Stock Management.
 Maintains all inward and outward related to warehouse.
 Warehouse management.
 Transportation Management in terms of appointment and scheduling.
 Inventory Management.
 Structure Material placement in the warehouse.
 Ensure accuracy in material receipt and outward.
 Managing all MIS reports related to warehouse
 Ensuring proper and even distribution of stock to stores.
 Manpower Management in warehouse.
 Handling distribution of 100 BIBA stores, 50 MBO’s & Mumbai, Hyderabad, Bangalore, Kolkata
warehouse.
AFL PVT .LT.D Logistics Division Nov 2006 to Dec 2007
Warehouse executive
Job Profile:
 Managing in/outbound activities for local & upcountry.
 All procedure maintain as per Standard Operating Procedure (S.O.P.).
 Managing turnaround time for Inbound C’ment.
 Product segregation and pick and pack activities done on time and accurately.
 Monitoring operation team for the timely delivery of orders.
 All in/outbound stocks to be immediately update into Agrani inventory software provide by AFL i.e. issue,
receipt, Stock and daily shipment report.
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6.  Control Inventory accuracy 100%
 Stock auditing with the customer and acceptance of the same monthly.
 On time report submission to the customer as agreed with 100% accuracy on daily basic.
 To handle queries/complaint of W/H customer and their dealers within a short period & reply promptly.
 Maintained Good house-keeping standard.
 Responsible for the safety the goods and personnel in the warehouse.
ITC LIMITED (Indian Tobacco Company) Sep 2002 to Oct 2006
Warehouse Executive on Pay roll of RTC
Job Profile:
 Supporting all System Operation in warehouse for all members on ERP Project (MoveX) & DAS.
 Responsible Dispatches for WILLS Stores, MBO (Multi Branded Outlet) and LFR (Large Franchise Retail).
 Receiving against PO (Purchase Order), Warehouse, Store Return.
 BAR code Scanners using FTP servers by downloading/uploading files from/to remote locations on MoveX
Server.
 Handling all MIS Part for the warehouse (Daily, weekly reports / Software problems / Networking & database
handling / BAR code scanners).
 Making various IN/OUT transactions activity, reporting and Inventory Management.
 Preparing reports for IT maintenance.

 Responsible for activity in warehouse like inventory management and all reports.
ACADEMIC/PROFESSIONAL QUALIFICATION:
Qualification Year Institute/Board CGPA*/%
MBA Business
Administration(Retail
&Supply)
2010 NIIBMT(Delhi) 73%
BBM 2006 NIIBMT(Delhi) 76%
Class XIIth 2002 NOS(Delhi) 46%
Class Xth 1998 CBSE 43%
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7. SOFTWARE PACAKAGES:
Productivity Tools : MS Office.
Operating System : MS-DOS, Windows9x, Windows NT, Windows 2000, Windows XP.
Languages : Visual Basic 6.0, Java, Fox Pro.
Networking : Installation of Operating system & Application Software, Maintenance & Trouble Shooting
Technical Qualification : Hardware Networking Course from JETKING
Additional Courses : Operation Research
Languages Known : English (Read &Write), Hindi (Read &Write)
PROFESSIONAL DEVELOPMENT:
 Advanced logistics Management
 Distribution Operations
 Leadership and Supervision
 Advanced Inventory Management
 Standards and Procedures Compliance
 Having an eye for detail, stamina and a thorough approach to work duties.
 Excellent organization and troubleshooting skills.
PERSONAL DETAILS:
NAME : Mukesh Kumar
FATHER’S NAME : Mr. Dalbeer Singh
DATE OF BIRTH : 16-05-1982
HOBBIES : Listening to music, counseling people, Enhance knowledge by
searching facts from internet.
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8. MARTIAL STATUS : Married
SEX : Male
Date:
Place: NEW DELHI Mukesh Kumar
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