1. glisen samuel samson
•Inchivilla kizhakethil •Chandanappally •Pathanamthitta •Kerala •Email
id:glisensamson@gmail.com
•Mob: +919739378764
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SYNOPSIS
•Commerce graduate with total 2 years of experience in customer service, logistics functions, and
supply chain operations.
OBJECTIVES
•To find a position that can utilize my range of skills in a globally recognized company that can
enhance my career goals as I strive to provide resourceful service.
ACADEMIC QUALIFICATIONS
•CILT (Chartered Institute of Logistics and Transport) – UK based certification - Pursuing
•B.B.A (Bachelors of Business Administration) - Mahatma Gandhi University, Kerala (2012 - 56%)
•CBSE 12th
Pass from Rose Dale Residential School, Kerala (2009 - 55%)
•CBSE 10th
Pass from Rose Dale Residential School, Kerala (2007 - 53%)
PROJECT EXPERIENCE
GABRY ALLUMINIUM LIMITED PVT. LTD
•HR Project: ABSENTEEISM OF WORKERS.
[Work profile: analysing the reasons for absenteeism of workers using extensive research
and providing graphical representations]
CAREER HISTORY
J.P.MORGAN & CHASE - Bangalore
(April 2013 to September 2013)
•CTO process: Check Review Process.
•Analyse 1000 checks on daily basis to verify the frauds happening in the bank.
MADURA FASHION & LIFESTYLE (ADITYA BIRLA GROUP) - Bangalore
6 months Trainee + 6 months experience as LOGISTICS SUPERVISOR- (April 2014 to May 2015)
•Planning and scheduling the delivery of goods of TRADE customers (Future lifestyle fashion ltd.,
Lifestyle International Pvt ltd., Pantaloons Fashion & Retail Ltd., Reliance Retail Ltd, Shopper's Stop
Ltd., Trent Limited).
•Identifying & delivering operational cost reduction and cost avoidance initiatives for a particular
project called AIOS (All India Outlet Store).
•Managing delivery performance.
•Responsible & Managing services of 3rd
party carriers (Gati kwe, Speedex, Future Supply Chain,
Spoton)
•Managing delivery performance on the basis of monthly and yearly.
•Analysing transporters performance.
•Supporting other departments within the company for the better performance.
•Advising for return pickups.
•Constant monitoring on lead time of each trade customer’s delivery for the better performance.
•Implementing new processes and procedures.

2. •Reporting Root cause analysis (RCA) to Logistics Superiors on monthly basis
Functions Responsibilities
DISTRIBUTION
• Managing Trade distribution through 4-5 logistics
provider
• Continuous improvement on service levels and
exploring new ways.
• Resolution of day to day issues related to delay in
deliveries.
TRADE
• Managing operations for Trade customers all
locations in India.
• Interactions with customers and transporters for
improving service levels on every 2 weeks
• Timely resolution of errors and stock level
maintenance.
• Analysing the root causes on late delivery,
misses and focusing on the areas of
improvement
AIOS-All India Outlet Store
• Improving delivery in full on time(AIOS) rates
across all channels
• Steps to improve and maintain AIOS in retail.
• Analysing the root causes AIOS misses and
focusing on the areas of improvement
• Budget vs actual analysis.
RETURNS
• Managing reverse logistics during a peak of End
Of Season Sale (EOSS).
• Efficient & Fast Returns Management through
efficient management of returns portal and
timely coordination with logistics providers.
PROCESS IMPLEMENTATIONS
• Continuously improving the processes on TRADE
customer by taking RCA & Coordinating with
customers and as well as management staffs for
better performance.
CLAIMS
• Settle down all the claims of each carrier delivery
which has gone damaged and lost in transit.
STOCKS IN TRANSIT
• Stream lined and minimised stocks in transit.
• Continuous monitoring of stocks in transit and
maintaining at lowest level.
Abu Dhabi Liquefaction GAS (ADGAS) – Das Island, Abu Dhabi
(Currently Working as Technical clerk in Turnaround Operations department)
•Making the reports of Turnaround staffs
•Taking survey of ships for LPG, LNG, and Sulphur.
•Answering and directing phone calls
•Taking and distributing messages
•Handling inquiries and incoming work requests
•Reviewing files and records to answer requests for information
•Checking and distributing documents and correspondence

3. •Receiving, sorting and distributing incoming mail
•Maintaining filing systems
•Compiling records of office activities
•Photocopying, scanning and faxing
•Typing documents and correspondence
•Checking and entering data
•Updating and maintaining databases
•Monitoring and ordering inventory of office supplies
IT & MANAGEMENT SKILLS
•Consistent in achieving targets and positive approach towards problems.
•Ability to communicate with people indirectly as well as directly [face to face].
•Ability to work hard in pressure & tough timings.
•Management: Business Management, Marketing, Business Ethics, Organizational Behaviour.
•IT: Excellent in Microsoft Excel, Microsoft Office, SAP, WMS
ACHIEVEMENTS & AWARDS
•Started a new Entertainment Service · Sports & Recreation ·Outdoors business in Bangalore near
Sarjapur decathlon.
Visit our page in Facebook - Soap Football Bangalore 'Be-Live It'-
https://www.facebook.com/soapfootballbangalore/
•Certificates in Softball and Football competitions.
•Certificates in Sports competitions.
INTERESTS AND HOBBIES
•Football.
•Music.
•Travelling.
•Exploring/learning - especially in the field Supply Chain and Logistics.
PERSONAL INFORMATION
•Nationality : Indian.
•Date of Birth : 8th
May 1990.
•Languages known : English, Malayalam, Hindi.