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GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
O C T O B E R 2 0 1 6
G L O B A L T R E N D B R I E F I N G
Automated solutions are
enveloping the lives of
consumers. For brands,
it's serve or get served!
AUTONOMANIA!
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Self-driving
taxis roam the
streets of
Singapore and
Pittsburgh...
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Yuneec's
affordable
'selfie drones'
follow and film
their owners...
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Nike has given
the world self-
lacing
sneakers...
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
French farmers
are followed
through fields
by Naïo
Technologies'
helper bots...
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Nissan's
autonomous
desk chairs tuck
themselves in...
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
OH SH*T –
IT'S HAPPENING!
New technologies are reaching consumers sooner than
expected. The autonomous innovations that experts
were forecasting for 2020, 2040 and beyond?
They're already here.
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Robots working in retail.
Self-driving cars.
AI-powered chatbots.
2016 has seen many consumer-facing
autonomous services hit a tipping point.
These technologies are already reframing
your customers’ expectations.
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
The break-neck automation of tasks once performed
by people – by intelligent software and physical
infrastructure – will bring new expectations of
efficiency, value, convenience and delight.
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
In world of consumer AUTONOMANIA,
it'll be sink or serve for brands.
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
WHY NOW?
Three drivers bringing AUTONOMANIA to life.
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
You must SCAN far and
wide! You must ADAPT!
You must APPLY!
FEAR FADES
D R I V E R O N E
New technologies create new concerns.
Yet consumers’ concerns around new technologies will
melt away once they experience the cheaper / faster /
easier benefits it brings.
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
RESEARCH & RAPID
DEVELOPMENT
D R I V E R T W O
AI (and its key ingredients) is the hot field for every
post-grad, startup and tech giant.
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
BRAVE…
BUREAUCRATS?
D R I V E R T H R E E
For every public sector institution that stifles new
technology to protect jobs or placate citizens, there’s
a local authority that loosens legislation
or provides grants for investment or headlines.
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Don’t just sit
there! Take
inspiration
from the
following five
trends…
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
1. AUTONOMY > MONOTONY
2. AI DESIGNED
3. MOTIVATED MINDLESSNESS
4. CLEVER COMMERCE
5. SOC-AI-L SKILLS
Five trends bringing
AUTONOMANIA to life!
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Consumers will embrace brands that free them from
tedious tasks and allow them to focus
on what matters.
AUTONOMY > MONTONY
A U T O N O M A N I A T R E N D # 1
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
The tasks that consumers are desperate to
outsource to intelligent technology?
The ones that are no fun! Intelligent products
and services will find favor by eradicating
lifestyle MONOTONY through AUTONOMY.
W H Y N O W
Affluent, hyper-
connected consumers
are SLAVES to tedium...
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
World’s first robot lawyer repeals
64% of parking fines
AUTONOMY > MONOTONY
DoNotPay
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
The Roomba has been finding its way
around homes for over 15 years
AUTONOMY > MONOTONY
iRobot
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Affordable robot vacuum cleaner
launched in China
AUTONOMY > MONOTONY
Xiaomi
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Unique users of digital virtual assistants
are set to rise from 390 million in 2015 to
1.8 billion worldwide by 2021.
TRACTICA,	AUGUST	2016
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Travel app recommends destinations and
plots the fastest route between them
AUTONOMY > MONOTONY
Google Trips
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
If you want to
improve
consumers' lives
and find your way
to their hearts,
hunt out tedium
and eliminate it.
N E X T
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
http://trendwatching.com/premium/
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Creativity, humankind's proudest trait,
is being automated.
AI DESIGNED
A U T O N O M A N I A T R E N D # 2
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
W H Y N O W
Humans have enjoyed a
long reign as the planet’s
only creative class…
Now, it’s become clear that intelligent software
can assist (perhaps outmatch) humans creatively.
Expect skepticism and excitement as
'artificial' does battle with 'artisanal'.
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
AI used to curate art from gallery
collection
AI DESIGNED
Recognition, Tate
and Microsoft
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Trailer for science fiction movie edited
by IBM Watson
AI DESIGNED
20th Century Fox
and IBM
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Algorithms generate a completely new
'Rembrandt' artwork
AI DESIGNED
ING
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Beer recipes perfected through algorithm
that processes customer feedback
AI DESIGNED
IntelligentX Brewing
Company
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
ING’s Rembrandt
tests our notion
of originality, but
the implications
of AI DESIGNED
concern more
than art…
N E X T
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Hand-crafted =
‘better’.
But will that
assumption hold
if / when AI can
create better
recipes than
human experts?
N E X T
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Thanks to AUTONOMANIA, mindlessness is the
new mindfulness.
MOTIVATED
MINDLESSNESS
A U T O N O M A N I A T R E N D # 3
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
W H Y N O W
Self-improvement:
a universal desire.
Yet willpower isn’t
always abundant.
But there’s hope! Motivation, planning and
coaching can be outsourced to AI – tech can
help consumers become who they want to be.
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
87% of participants in a weight loss study
with access to an automated, virtual
personal coach reported feeling guilty if
they skipped an online appointment.
CENTER	FOR	CONNECTED	HEALTH,	2012
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
MOTIVATED MINDLESSNESS
Zenta
Emotion tracking wearable provides
actionable insights for improved mental
wellbeing
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
MOTIVATED MINDLESSNESS
Vi
Device uses AI to provide personalized
fitness plans and adapt workouts in
real-time
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Intelligent assistant helps users form
healthier eating habits
MOTIVATED MINDLESSNESS
AVA
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Wearables ecosystem provides AI
coaching
MOTIVATED MINDLESSNESS
Boltt
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
AI-powered life coach motivates users
pursue their career goals
MOTIVATED MINDLESSNESS
BOLDR
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Will people really
learn from an
AI-powered bot?
Yes – if they see
results.
N E X T
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Once people see
AUTONOMANIA
making others
healthier and
happier, they'll be
quick to jump on
board too.
N E X T
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
http://trendwatching.com/events/
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Retailers beware; shoppers are outsourcing
their smarts!
CLEVER COMMERCE
A U T O N O M A N I A T R E N D # 4
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
W H Y N O W
Digital technologies
gave online shoppers
superpowers.
Customer crave knowledge, choice, transparency
and relevance. Now, access to truly intelligent
services will provide more powerful, intuitive routes
to the best products, plus access to the best price.
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
AI solution reads product reviews so
shoppers don't have to
CLEVER COMMERCE
FeltSo
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Developments in image recognition
provide new forms of product discovery
CLEVER COMMERCE
Zilingo
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
CLEVER COMMERCE
Paribus
Service auto-files price match
guarantees for users so they can shop
carefree
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Insurance company's virtual assistant
capable of providing rapid quotes
CLEVER COMMERCE
Insurify
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
CLEVER
COMMERCE is
both the easiest
and the hardest
AUTONOMANIA
trend to apply.
N E X T
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Remember:
proactively offering
customers savings
– as Paribus do –
can lead to
increased trust and
more frequent
spending.
N E X T
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Today, making connections is easy.
Social skills, however, take work...
or do they?
SOC-AI-L SKILLS
A U T O N O M A N I A T R E N D # 5
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
W H Y N O W
Consumers can connect
with friends and strangers
at any moment.
But glowing screens buzzing with alerts can distract
individuals from deeper connections. In a time where
social skills are lacking, SOC-AI-L SKILLS that bring
people closer to others – will be welcomed.
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Forget predictive text. Here comes
predictive emoji!
SOC-AI-L SKILLS
Dango
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
App fills spare moments with calls to
loved ones
SOC-AI-L SKILLS
SpareMin
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
AI-powered matchmaker automates the
online dating process
SOC-AI-L SKILLS
Bernie
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Bot sends disinterested responses to
break up with people on user's behalf
SOC-AI-L SKILLS
Ghostbot
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Of course, there
are some (many?)
who will find this
trend distasteful.
But remember
when there was
stigma attached
to online dating?
N E X T
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
GO TO:
trendwatching.com/premium
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
There's still a long
way to go.
In truth,
AUTONOMANIA
is just getting
started.
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
But... this trend will
pick up faster than
many believe, due
to the exponential
nature of the
technologies
at play.
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
In January 2016, there were 135 'skills' (third
party capabilities) in the Amazon Alexa voice
app store. By June 2016 there were 1,000, and
by September this had expanded to 3,000.
AMAZON,	SEPTEMBER	2016
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Tesla collected 780 million miles of
driving data in 18 months from its users'
cars. In May 2016, it announced it was
adding 1 million miles every 10 hours.
MIT	TECHNOLOGY	REVIEW,	MAY	2016
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
AUTONOMANIA will
be a victim of its
own success.
‘Intelligent’ services
will become banal.
Your job? Apply new
technologies
to serve age-old
human needs and
wants.
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
See these trends in the context of our
Trend Framework.
THE BIGGER PICTURE
C O N C L U S I O N
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Spotting trends? It all starts with
innovations.
Start watching the innovations –
products, services, campaigns –
flooding into the market now. Draw
lines between similar innovations,
and interrogate them for the new
expectations they’re helping to
create.
How do we process and
contextualize the thousands of
innovations we spot? It helps to have
a Framework…
T H E B I G G E R P I C T U R E
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
16 mega-trends that provide structure and context when
tracking innovation. When a cluster of innovations
don’t fit neatly under one or more of our trends, we know
we’re on the verge of identifying something new!
The Trend
Framework
T H E B I G G E R P I C T U R E
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
Unlock full access to our
Trend Framework,
130+ trends and 16,000
innovations…
trendwatching.com/premium

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AUTONOMANIA: Chatbots, AI, self-driving cars and more!

  • 1. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION O C T O B E R 2 0 1 6 G L O B A L T R E N D B R I E F I N G Automated solutions are enveloping the lives of consumers. For brands, it's serve or get served! AUTONOMANIA!
  • 2. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Self-driving taxis roam the streets of Singapore and Pittsburgh...
  • 3. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Yuneec's affordable 'selfie drones' follow and film their owners...
  • 4. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Nike has given the world self- lacing sneakers...
  • 5. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION French farmers are followed through fields by Naïo Technologies' helper bots...
  • 6. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Nissan's autonomous desk chairs tuck themselves in...
  • 7. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION OH SH*T – IT'S HAPPENING! New technologies are reaching consumers sooner than expected. The autonomous innovations that experts were forecasting for 2020, 2040 and beyond? They're already here.
  • 8. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Robots working in retail. Self-driving cars. AI-powered chatbots. 2016 has seen many consumer-facing autonomous services hit a tipping point. These technologies are already reframing your customers’ expectations.
  • 9. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION The break-neck automation of tasks once performed by people – by intelligent software and physical infrastructure – will bring new expectations of efficiency, value, convenience and delight.
  • 10. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION In world of consumer AUTONOMANIA, it'll be sink or serve for brands.
  • 11. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION WHY NOW? Three drivers bringing AUTONOMANIA to life.
  • 12. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION You must SCAN far and wide! You must ADAPT! You must APPLY! FEAR FADES D R I V E R O N E New technologies create new concerns. Yet consumers’ concerns around new technologies will melt away once they experience the cheaper / faster / easier benefits it brings.
  • 13. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION RESEARCH & RAPID DEVELOPMENT D R I V E R T W O AI (and its key ingredients) is the hot field for every post-grad, startup and tech giant.
  • 14. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION BRAVE… BUREAUCRATS? D R I V E R T H R E E For every public sector institution that stifles new technology to protect jobs or placate citizens, there’s a local authority that loosens legislation or provides grants for investment or headlines.
  • 15. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Don’t just sit there! Take inspiration from the following five trends…
  • 16. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION 1. AUTONOMY > MONOTONY 2. AI DESIGNED 3. MOTIVATED MINDLESSNESS 4. CLEVER COMMERCE 5. SOC-AI-L SKILLS Five trends bringing AUTONOMANIA to life!
  • 17. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Consumers will embrace brands that free them from tedious tasks and allow them to focus on what matters. AUTONOMY > MONTONY A U T O N O M A N I A T R E N D # 1
  • 18. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION The tasks that consumers are desperate to outsource to intelligent technology? The ones that are no fun! Intelligent products and services will find favor by eradicating lifestyle MONOTONY through AUTONOMY. W H Y N O W Affluent, hyper- connected consumers are SLAVES to tedium...
  • 19. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION World’s first robot lawyer repeals 64% of parking fines AUTONOMY > MONOTONY DoNotPay
  • 20. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION The Roomba has been finding its way around homes for over 15 years AUTONOMY > MONOTONY iRobot
  • 21. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Affordable robot vacuum cleaner launched in China AUTONOMY > MONOTONY Xiaomi
  • 22. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Unique users of digital virtual assistants are set to rise from 390 million in 2015 to 1.8 billion worldwide by 2021. TRACTICA, AUGUST 2016
  • 23. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Travel app recommends destinations and plots the fastest route between them AUTONOMY > MONOTONY Google Trips
  • 24. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION If you want to improve consumers' lives and find your way to their hearts, hunt out tedium and eliminate it. N E X T
  • 25. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION http://trendwatching.com/premium/
  • 26. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Creativity, humankind's proudest trait, is being automated. AI DESIGNED A U T O N O M A N I A T R E N D # 2
  • 27. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION W H Y N O W Humans have enjoyed a long reign as the planet’s only creative class… Now, it’s become clear that intelligent software can assist (perhaps outmatch) humans creatively. Expect skepticism and excitement as 'artificial' does battle with 'artisanal'.
  • 28. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION AI used to curate art from gallery collection AI DESIGNED Recognition, Tate and Microsoft
  • 29. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Trailer for science fiction movie edited by IBM Watson AI DESIGNED 20th Century Fox and IBM
  • 30. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Algorithms generate a completely new 'Rembrandt' artwork AI DESIGNED ING
  • 31. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Beer recipes perfected through algorithm that processes customer feedback AI DESIGNED IntelligentX Brewing Company
  • 32. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION ING’s Rembrandt tests our notion of originality, but the implications of AI DESIGNED concern more than art… N E X T
  • 33. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Hand-crafted = ‘better’. But will that assumption hold if / when AI can create better recipes than human experts? N E X T
  • 34. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Thanks to AUTONOMANIA, mindlessness is the new mindfulness. MOTIVATED MINDLESSNESS A U T O N O M A N I A T R E N D # 3
  • 35. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION W H Y N O W Self-improvement: a universal desire. Yet willpower isn’t always abundant. But there’s hope! Motivation, planning and coaching can be outsourced to AI – tech can help consumers become who they want to be.
  • 36. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION 87% of participants in a weight loss study with access to an automated, virtual personal coach reported feeling guilty if they skipped an online appointment. CENTER FOR CONNECTED HEALTH, 2012
  • 37. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION MOTIVATED MINDLESSNESS Zenta Emotion tracking wearable provides actionable insights for improved mental wellbeing
  • 38. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION MOTIVATED MINDLESSNESS Vi Device uses AI to provide personalized fitness plans and adapt workouts in real-time
  • 39. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Intelligent assistant helps users form healthier eating habits MOTIVATED MINDLESSNESS AVA
  • 40. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Wearables ecosystem provides AI coaching MOTIVATED MINDLESSNESS Boltt
  • 41. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION AI-powered life coach motivates users pursue their career goals MOTIVATED MINDLESSNESS BOLDR
  • 42. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Will people really learn from an AI-powered bot? Yes – if they see results. N E X T
  • 43. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Once people see AUTONOMANIA making others healthier and happier, they'll be quick to jump on board too. N E X T
  • 44. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION http://trendwatching.com/events/
  • 45. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Retailers beware; shoppers are outsourcing their smarts! CLEVER COMMERCE A U T O N O M A N I A T R E N D # 4
  • 46. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION W H Y N O W Digital technologies gave online shoppers superpowers. Customer crave knowledge, choice, transparency and relevance. Now, access to truly intelligent services will provide more powerful, intuitive routes to the best products, plus access to the best price.
  • 47. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION AI solution reads product reviews so shoppers don't have to CLEVER COMMERCE FeltSo
  • 48. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Developments in image recognition provide new forms of product discovery CLEVER COMMERCE Zilingo
  • 49. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION CLEVER COMMERCE Paribus Service auto-files price match guarantees for users so they can shop carefree
  • 50. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Insurance company's virtual assistant capable of providing rapid quotes CLEVER COMMERCE Insurify
  • 51. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION CLEVER COMMERCE is both the easiest and the hardest AUTONOMANIA trend to apply. N E X T
  • 52. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Remember: proactively offering customers savings – as Paribus do – can lead to increased trust and more frequent spending. N E X T
  • 53. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Today, making connections is easy. Social skills, however, take work... or do they? SOC-AI-L SKILLS A U T O N O M A N I A T R E N D # 5
  • 54. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION W H Y N O W Consumers can connect with friends and strangers at any moment. But glowing screens buzzing with alerts can distract individuals from deeper connections. In a time where social skills are lacking, SOC-AI-L SKILLS that bring people closer to others – will be welcomed.
  • 55. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Forget predictive text. Here comes predictive emoji! SOC-AI-L SKILLS Dango
  • 56. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION App fills spare moments with calls to loved ones SOC-AI-L SKILLS SpareMin
  • 57. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION AI-powered matchmaker automates the online dating process SOC-AI-L SKILLS Bernie
  • 58. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Bot sends disinterested responses to break up with people on user's behalf SOC-AI-L SKILLS Ghostbot
  • 59. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Of course, there are some (many?) who will find this trend distasteful. But remember when there was stigma attached to online dating? N E X T
  • 60. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION GO TO: trendwatching.com/premium
  • 61. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION There's still a long way to go. In truth, AUTONOMANIA is just getting started.
  • 62. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION But... this trend will pick up faster than many believe, due to the exponential nature of the technologies at play.
  • 63. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION In January 2016, there were 135 'skills' (third party capabilities) in the Amazon Alexa voice app store. By June 2016 there were 1,000, and by September this had expanded to 3,000. AMAZON, SEPTEMBER 2016
  • 64. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Tesla collected 780 million miles of driving data in 18 months from its users' cars. In May 2016, it announced it was adding 1 million miles every 10 hours. MIT TECHNOLOGY REVIEW, MAY 2016
  • 65. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION AUTONOMANIA will be a victim of its own success. ‘Intelligent’ services will become banal. Your job? Apply new technologies to serve age-old human needs and wants.
  • 66. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION See these trends in the context of our Trend Framework. THE BIGGER PICTURE C O N C L U S I O N
  • 67. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Spotting trends? It all starts with innovations. Start watching the innovations – products, services, campaigns – flooding into the market now. Draw lines between similar innovations, and interrogate them for the new expectations they’re helping to create. How do we process and contextualize the thousands of innovations we spot? It helps to have a Framework… T H E B I G G E R P I C T U R E
  • 68. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION 16 mega-trends that provide structure and context when tracking innovation. When a cluster of innovations don’t fit neatly under one or more of our trends, we know we’re on the verge of identifying something new! The Trend Framework T H E B I G G E R P I C T U R E
  • 69. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION
  • 70. GLOBAL TREND BRIEFING · OCTOBER 2016 | AUTONOMANIA!: PPT EDITION Unlock full access to our Trend Framework, 130+ trends and 16,000 innovations… trendwatching.com/premium

Editor's Notes

  1. Wow everyone! I’m pumped to be hear for another TrendWatching webinar. This briefing was a FUN one for our team!
  2. Just a reminder who you’re Captain is on this Insight Cruise…
  3. My role at the company is essentially an extension of our role as an organization! To help you get from INSIGHTS to IDEAS and INNOVATE MEANINGFULLY!
  4. Thank YOU those of you who witnessed the great WIFI MELTDOWN of 2016 from our last trend webinar. I’m glad you’ve stuck with us! I’m based in our New York office with strong AMERICAN wifi. That won’t let you down.
  5. Ok, first things first. I can’t go any further without saying… It is here. TrendWatching’s Sergent Pepper
  6. The 2017 Trend Report is out and our clients are pouring interactive digital copies RIGHT NOW. The hard copies are hitting their desks soon! The hard copies this year… they look so good you’ll be reading it with white gloves. I’m serious! We should have sent gloves out with it.
  7. While I was asleep our Singapore team was delivering a SELL OUT session on the events!
  8. http://trendwatching.com/events/
  9. YUNEEC
  10. In the coming months, an avalanche of (fully and semi) autonomous products and services promise to save brands and consumers time and money. Retailers will provide previously unseen degrees of relevance with image recognition and data-powered product recommendations. Creatives will unlock inhuman potential in the arts. Connected and cognitive objects will protect and serve. But as professionals, you don't have months to figure this all out, because technology that grows smarter by the day is already reframing YOUR customers' expectations. Indeed, the only thing as certain as technological progress moving faster than professionals foresee, is that consumer expectations will accelerate even faster, without breaking a sweat.
  11. Now I’m not going do delve into Neural Networks… Deep Learnining or the pillars of AI. I’m not going to debate which of the 5 levels of self-driving vehicles we’re at. CONSUMERS DON’T KNOW OR CARE ABOUT THAT.
  12. To put it simply! Even if you aren’t a tech company!!!
  13. Many people are getting freaked out about job displacement.
  14. But once consumers experience the benefits… the fear disappears! Imagine telling people years ago that they’d share data about their precise location
  15. Intel Labs and Germany's Darmstadt University training self-driving software with Grand Theft Auto.
  16. Swarm robots can learn by watching other robots…
  17. For every public sector institution that stifles new technology to protect jobs or placate nervous citizens, there will be a local authority that loosens legislation or provides grants to entice major investment and earn a few headlines. See Singapore and Nutonomy, Pittsburgh and Uber, or New Zealand and Domino's. Link: http://news.mit.edu/2016/startup-nutonomy-driverless-taxi-service-singapore-0324 Link: https://newsroom.uber.com/pittsburgh-self-driving-uber/ Link: http://www.bloomberg.com/news/articles/2016-08-25/kiwis-claim-another-world-first-with-pizza-delivery-by-drone
  18. You get investment! You get good headlines!
  19. If you want to get going (and stay ahead of emerging expectations) get a dose of AUTONOMANIA inspiration from the following five trends.
  20. 1. AUTONOMY > MONOTONY Consumers will embrace the brands that free them up from tedious tasks and allow them to focus on what matters. 2. AI DESIGNED Creativity, humankind's proudest trait, is being automated. 3. MOTIVATED MINDLESSNESS When bots handle consumers' self-improvement, mindlessness will be the new mindfulness. Enjoy this sneak peek of our full 2017 Trend Report – released October 25! 4. CLEVER COMMERCE Retailers beware; shoppers will outsource their smarts! 5. SOC-AI-L SKILLS Today, making connections is easy. Social skills, however, take work... or do they? Link: http://trendwatching.com/content/
  21. What’s boring? Cleaning up!
  22. The Roomba, iRobot's pioneering autonomous robot vacuum, has been cleaning houses, chasing ducks and getting into trouble (see the picture for an illustrated map of what happens when a Roomba runs over dog poop) since 2002. But expectations often only take off once the product or service in question is widely affordable. Link: https://www.youtube.com/watch?v=Of2HU3LGdbo Link: https://www.facebook.com/jesse.newton.37/posts/776177951574
  23. In September 2016, China-based Xiaomi unveiled the Mi Robot Vacuum. The device retails for CNY 1,699 (around USD 250) – a third of the price of a high-end Roomba 980. The Mi Robot Vacuum can map a room's layout with its laser sensor, adjusts its height automatically to boost suction and, of course, has sensors that prevent collisions or it falling off a drop. To repeat: we've seen this technology before. But once it is affordable enough to free up time for millions of consumers around Asia you're dealing with a whole new level pressure for brands to outsource monotonous tasks! Link: http://www.mi.com/roomrobot/
  24. Contesting parking tickets – the scourge of urban living – is time-consuming and awkward. Extending its services into New York in March 2016, the UK-based DoNotPay chatbot has successfully challenged 160,000 of 250,000 parking fines over a 21-month period. The free online program asks people a series of questions to work out whether an appeal is viable, and then guides the user through the appeals process. The DoNotPay program is also able to navigate compensation for delayed flights. Of course, as we approach total AUTONOMANIA, your vehicle will be smart enough to avoid getting tickets in the first place. Link: http://www.donotpay.co.uk/signup.php
  25. Total FIRST WORLD PROBLEM!!! When it comes to vacation planning, there are some consumers that relish the process. For the rest of the world, they just want to get there and have it all figured out! In September 2016, Google launched Google Trips, a vacation planning app*, citing research that found 74% of consumer found the most stressful aspect of travel to be figuring out the details (GoodThink, December 2013). Google Trips is available offline and, once users connect accounts, is automatically populated with relevant bookings and reservations. It offers tourism suggestions in 200 cities, and when users select the destinations that interest them, it plots an itinerary with the most convenient route to take between them all. *The same month also saw Google release Allo, a messaging app with an AI-powered Google Assistant. Link: https://googleblog.blogspot.co.uk/2016/09/see-more-plan-less-try-google-trips.html Link: https://googleblog.blogspot.co.uk/2016/09/google-allo-smarter-messaging-app.html
  26. Often it’s things that were once a pleasure! Scrolling through tweets! Hunting out the best deals online!
  27. The old adage 'good artists copy; great artists steal' is music to the silicon ears of this new AI-rtist. April 2016 saw ING unveil The Next Rembrandt: a 3D-printed painting created based on big data and generated via computer algorithms. Data scientists, engineers and art historians were involved in the project, which resulted in scanning Rembrandt’s complete body of work to create a painting mimicking the look of an actual new work by the artist. Designed to create a conversation about the relationship between art and technology, the Dutch bank’s portrait consists of over 148 million pixels, based on 168,263 painting fragments. The Next Rembrandt won Grands Prix in both Creative Data and Cyber at Cannes Lions 2016. Link: https://www.nextrembrandt.com/
  28. Apart from the odd gifted elephant or singing parrot, humans have enjoyed a long reign as the planet's only creative class. So while we know that technology will master all manner of monotonous or physical tasks and make laborers redundant, many creative people have taken solace in the fact that machines will be no match for human creativity. Yet in 2016, it has become clear that intelligent software can assist (and indeed will likely outmatch) us creatively, too. Damn. It's not all bad news however. See how the innovations below give us a glimpse of an AI DESIGNED future. Link: https://en.wikipedia.org/wiki/Ruby_(elephant) Link: https://www.youtube.com/watch?v=YYmEviJK5Hs
  29. MAKE CONNECTIONS a HUMAN wouldn’t! In Art! Recognition is an artificial intelligence program that won a contest held by UK gallery the Tate and Microsoft. The program matches photos of current events with comparable artworks from the gallery's extensive collection through a combination of object, facial, pattern and context recognition. The pairs of curated images are visible in a virtual gallery and the Tate's real-world exhibition that opened in September 2016. Link: http://www.tate.org.uk/whats-on/tate-britain/exhibition/recognition
  30. and even in food!!!
  31. Speed up the creative process! This film studio (aware of fears regarding new technology getting out of control) was as innovative as it was mischievous in using AI to make a trailer for its sci-fi thriller ;) In August 2016, to promote the new science fiction movie Morgan, 20th Century Fox released a trailer that was compiled by IBM Watson. Utilizing experimental Watson APIs and machine learning techniques, the system analyzed hundreds of horror and thriller movie trailers. After learning what keeps audiences on the edge of their seats, the AI system suggested the best moments from the movie to use. A human editor still stepped in to create the final version, however the entire process was completed in 24 hours, versus the typical 10 to 30 days. Link: https://www.youtube.com/watch?v=gJEzuYynaiw
  32. Work with HUMANS! Can something as magical as brewing be perfected by machine? In this instance, the brewery uses a combination of human feedback and an automated recipe system to master the art. In April 2016, the IntelligentX Brewing Company launched a beer brewed by artificial intelligence. The UK-based company utilizes an Automated Brewing Intelligence algorithm to develop recipes and collects consumer feedback via a Facebook Messenger bot. Data received is then used by IntelligentX to adjust beer recipes and brewing methods. Link: http://intelligentx.ai/
  33. While initiatives like The Next Rembrandt and Watson's Morgan trailer challenge our notions of originality and creativity, the implications of AI DESIGNED concern more than art...
  34. [This trend is a sneak preview from the 2017 Trend Report – available in its entirety, exclusively for TW:Premium clients] Regular readers are now very much aware that self-actualization is THE status currency for many consumers. But in spite of the boom in activewear, cold press juices, coding-for-beginners courses and meditation apps, willpower hasn't become any more abundant. But there's new hope for anyone who's overwhelmed, busy or indeed just human (i.e. all of us). Even, if in a somewhat ironic twist, that hope will be in outsourcing to AI the motivation, planning and data-rich coaching needed to become the person we want to be. Link: http://trendwatching.com/content/
  35. As consumers have discovered, tracking personal data is nice, but it's not enough. Real-time adaptive feedback on said data? That would make a difference. Raising more than USD 1.7 million on Kickstarter in July 2016, Vi is a personal training device that uses AI to help users meet their weight loss and training goals. The neckband device uses biosensing earphones to collect data, and creates personalized fitness plans in real-time, based on the user’s location, speed, heart rate and cadence. Vi can relay real-time data such as breathing and heart-rate on request, and also offer real-time advice to help a user keep pace or know when they should slow down due to fatigue. US-based makers LifeBeam say the Vi is 'the world's first AI personal trainer'. Link: https://getvi.com/
  36. Combination of biometric band that tracks your EMOTIONAL state, or stress level. Then prompts you with excercises to avoid it. The next frontier for wearables? Moving beyond physical activity data to emotional data. And not just collecting emotional data, but also providing actionable insights on how to be happier and live better. Raising over USD 260,000 on Indiegogo in July 2016, Zenta is a personalized physical and emotional wellbeing coach. Powered by a biometric band which converts physical signals such as heart rate, perspiration, respiration and temperature into emotional insights, Zenta plans to help users improve their wellbeing and efficiency by identifying moments of stress, distraction and unhappiness, and suggesting exercises to avoid them. Created by UK-based wearable technology brand Vinaya, Zenta is priced from USD 249. Link: https://www.indiegogo.com/projects/zenta-stress-emotion-management-on-your-wrist/x/15078596
  37. Keeping a food diary should be as easy at snapping a picture (standard behavior for many now ;) US-based AVA is an intelligent assistant that – through combination of image recognition, AI and input from nutritionists – helps users eat healthily. Users take a photo of their food, send it to AVA and receive nutritional and caloric information about their meal. Data is automatically added to a personal food journal; AVA also generates meal suggestions, based on individual habits and data drawn from a database of 50,000 meals. In June 2016, AVA raised USD 3 million in seed funding following a private beta launch in Q1 2016. Link: http://www.eatwithava.com/
  38. I know… anytime you hear about weight loss you probably get a little skeptical.
  39. Bringing BETTERMENT LUXURIES to the masses! Totally scalable! BOLDR is a chatbot that acts as a virtual life coach for users. It was developed by a team split between the US and UK, and the beta test began in September 2016. The three main objectives of the bot are to help individuals boost their self-awareness, gain new skills, and define their personal goals. The service's target audience is compromised of entrepreneurs, founders and freelancers. Link: http://boldr.launchrock.com/
  40. You'll undoubtedly face skeptics who will ask, 'will people really learn from, and be motivated by, an AI-powered bot?' The answer will be yes, if they see results. Julius Yego won a silver medal at the Olympics for Kenya after learning to throw javelin watching YouTube. Those were last decade's technologies.
  41. HUNT OUT THE BEST DEALS! READ REVIEWS! RESELL PURCHASES!
  42. Can scan through thousands of reviews and even detect fake ones to generate overall anylsis of sentiment! So shoppers check one place instead of twenty! Remember when product reviews changed the face of retail? Shoppers were overjoyed at their newfound ability to make informed purchases. Now, consumers are sick of reading reviews, it's become a chore. Created in India, FeltSo is an artificial intelligence engine that reads thousands of customer reviews and automatically filters out fake ones to provide impatient shoppers with a concise yet customer-powered analysis of a product. In July 2016, FeltSo published the results of its first research on the top 10 mobile phones available in India – with results compiled from 100,000 reviews. Link: http://www.feltso.com/
  43. Pinterest and Amazon, and a myriad of startups are taking advantage of image recognition… the better this gets... the wider the expectation. OK, this was one trend we called waaaaaay too early, flagging POINT-KNOW-BUY back in February 2012 (even if we did say that there was a long way to go)! However, the underlying technologies are finally reaching a tipping point, and we're seeing startups, retailers and marketplaces around the world (from Pantone to Pinterest) utilizing improvements in image recognition to help direct consumers to relevant products. Zilingo is a fashion and lifestyle m-commerce marketplace in Thailand and Singapore. In April 2016, it announced the launch of visual search features that, thanks to a partnership with Vue.ai, allow shoppers to search for similar products that match the color, pattern or style of a photo. Link: http://trendwatching.com/trends/pointknowbuy/ Link: https://itunes.apple.com/us/app/pantone-studio/id329515634?mt=8 Link: https://blog.pinterest.com/en/our-crazy-fun-new-visual-search-tool Link: https://zilingo.com/en-th/
  44. POINT AND KNOW and a chatbot combined! Consider all the different paint-points out there experienced by consumers daily. Shopping for insurance is just one area begging to be saved via AUTONOMANIA. In January 2016, Insurify announced the limited public beta release of its virtual insurance agent, Evia. The US-based online car insurance platform’s customers can take a photo of their license plate and text it to a dedicated phone number. Evia will then ask them additional questions via SMS before sending price quotes from multiple providers, and recommendations for insurance policies. The service relies on machine learning, customer data and natural language processing to deliver estimates. Link: https://insurify.com/evia
  45. FYI - Paribus' Marc Atiyeh will be speaking at our Trends for 2017 event in Chicago this November 10! Headquartered in New York, Paribus is an automated plugin which connects to users’ email, scans their online purchase receipts and files price adjustment claims on their behalf, whenever it spots an opportunity. Users sign up via their mailbox – Paribus works with most email providers – and the plugin allows them to claim money back from various retailers. The plugin tracks and price matches etailers including Amazon, Best Buy, Walmart, Target and Macy’s, taking a 25% commission on any savings secured. In July 2016, Paribus announced it would be automating the price protection that is included, yet largely underutilized by shoppers, on certain credit cards. Link: http://trendwatching.com/live/chicago-2016/ Link: https://paribus.co/
  46. But before you get disheartened, Paribus told us that retailers on the platform have learned a powerful lesson: proactively offering customers savings might have a short-term cost, but the in the long-term the increased trust and positive brand perception led to more frequent and repeat spending. As if good karma was ever in doubt ;) Link: http://trendwatching.com/blog/turning-the-tables-on-big-consumerism-how-to-provide-justice-as-a-service/
  47. CLEVER COMMERCE is both the easiest and the hardest AUTONOMANIA trend to apply. The easiest, because the underlying thinking is simple. Think about what shoppers want (hint: knowledge, choice, transparency, relevance, etc.). Then brainstorm ways to deploy AI to enhance shoppers' capabilities. The hardest? Because it requires a true commitment to putting your customers' needs before yours.
  48. Many people are getting freaked out about job displacement.
  49. With social apps and constant mobile connectivity, consumers can (and do) connect with friends and strangers at almost any moment. But as every person reading this knows all too well, glowing screens buzzing with alerts tend to distract individuals from the deeper, in-the-moment connections they could be enjoying. 39% of millennials say they interact more with their smartphone than they do with their significant others, parents, friends, children or co-workers (Bank of America, June 2016). We've explored the expectation that automated services facilitate self-improvement in MOTIVATED MINDLESSNESS. And in a time where social skills are lacking, SOC-AI-L SKILLS – that help bring people closer to others – will be welcomed with open arms.
  50. Of course, given the ease and volume of potential soulmates, it's become impossible for anyone to navigate the dating landscape without assistance. Enter Bernie, an AI-powered matchmaker. Users 'train' Bernie in their type by making up to 300 yes/no choices to calibrate who they find attractive. Then the AI can head out to dating sites such as Tinder, Happn and Bumble, and use facial recognition software to determine potential matches. The software can also initiate conversation, and send up to three messages, before prompting the user to step in if it appears the recipient is interested in continuing the conversation. Well it'll certainly make for an interesting wedding speech ;) Link: http://www.bernie.ai/
  51. Time-pressed consumers are too overwhelmed to identify when they'll truly have moments to spare. This service makes it easy to harness those moments and connect with loved ones. Launched in July 2016, New York-based SpareMin is an app that makes it easy for users to fill spare time with calls to family and friends. SpareMin users can send requests to talk to other users, and decline or accept incoming requests. When a user has downtime, they alert the app, which in turn alerts others whose requests have been approved. If multiple other users want to talk to the person who has signaled free time, then a queue is generated. Calls are limited by default to five minutes, and are recorded. Link: https://www.sparemin.com/
  52. The success of emoji is largely down to how intuitive and easy to use they are (which is why we flagged INFORMAL INFO in our 2016 Trend Report, available exclusively to TW:Premium clients). By now, AUTONOMANIA meets INFORMAL INFO should point you in an obvious direction: prolific chatters will soon outsource even the most casual of communications to automated services such as Dango. Developed in Canada and launched in June 2016, Dango is a smart keyboard assistant that uses neural networks to learn from the user’s behavior and prompt suitable emoji responses. Fully customizable, the mobile app automatically associates words with particular emotions to suggest relevant emojis to respond to messages with. Dango allows users to upload their own artwork. Link: http://trendwatching.com/premium/content Link: http://getdango.com/
  53. It may feel dystopian that consumers are automating their breakup texts, yet for some singles in the post-Tinder era this will provide a welcome relief. The LA-based creators of Burner – which provides smartphone users with disposable 'burner' numbers – launched Ghostbot in June 2016. 'Ghosting' is when an individual gives curt or disinterested responses to an admirer that's texting them until they give up. Ghostbot lets users assign a number to 'ghost', and the app will auto respond until the sender gets the hint. Link: https://ghostbot.burnerapp.com/#/
  54. Of course, there are some (many?) who will find this trend distasteful. Dystopian even. And yes, we'd be lying if we said that AI-facilitated human relationships didn't feel a little false or unnatural. But remember when there was stigma attached to online dating? In a world of exponentially increasing choices, it's clear we need a hand when it comes to making, managing and optimizing our choices, including those relating to our personal relationships. And, as with all trends, the winners will be those that improve people's lives, and help them feel that their time is well spent. Is that so bad?/
  55. AUTONOMANIA is really just getting started. While we've shared some early indicators of where things are headed, 2016 has also seen many stories that highlight just how far away we are from a totally automated, intelligent future. From the frivolous (chatbots that can't hold a conversation), to the concerning (security robots running over children), to the downright deadly (Tesla's first autopilot fatality), while we're hardly locked in an End of Days battle with our robot overlords (yet) we're equally not celebrating our liberation from physical, menial or dangerous labor.
  56. Ray Kurzweil
  57. The AUTONOMANIA will be a victim of its own success.
  58. The 2017 Trend Report is out and our clients are pouring interactive digital copies RIGHT NOW. The hard copies are hitting their desks soon! The hard copies this year… they look so good you’ll be reading it with white gloves. I’m serious! We should have sent gloves out with it.
  59. http://trendwatching.com/events/
  60. Wow everyone! I’m pumped to be hear for another TrendWatching webinar. This briefing was a FUN one for our team!