Are you the next sitting duck that will be moved to the Oracle Cloud as a result of an audit?: Richard Spithoven - b.lay (ITAM Review US Annual Conference 2016)
Are you the next sitting duck that will be moved to the Oracle Cloud as a result of an audit?: Richard Spithoven - b.lay (ITAM Review US Annual Conference 2016)
IT Asset Management During a Merger: Preparing for the Incoming Big Wave: Su...Martin Thompson
The document summarizes best practices for managing IT assets during a merger or acquisition. It discusses preparing in the pre-merger phase by getting processes and documentation in order. During the initiation phase, the key is gathering asset information and assessing risks. The planning phase involves preparing to protect assets, communicate, and follow licensing roadmaps. When executing, the recommendations are to respect each site's uniqueness, assess options carefully, and stay ahead of issues. Recovery is a gradual process of providing assistance and encouraging the new team.
ITAM vs. ITSM Workshop ITAM Review US Annual Conference 2016Martin Thompson
The document discusses a workshop on the differences between IT asset management (ITAM) and IT service management (ITSM). It provides definitions of ITSM as the activities related to planning, delivering, and controlling IT services. It also presents a model that shows different levels of integration between ITAM and ITSM processes, from unmanaged to optimized. Finally, it includes self-assessment questions to help evaluate an organization's current level of ITAM and ITSM integration.
How to work with a vendor during an audit & what not to do – is there such a ...Martin Thompson
How to work with a vendor during an audit & what not to do – is there such a thing as a win win audit?: Brian Ross, Veritas (ITAM Review US Annual Conference 2016)
The business case for ITAM – how to win senior management approval: Martin Th...Martin Thompson
The business case for ITAM – how to win senior management approval: Martin Thompson, The ITAM Review & Maxine Barnes, Delhaize America Shared Services (ITAM Review US Annual Conference 2016)
IT Asset Management During a Merger: Preparing for the Incoming Big Wave: Su...Martin Thompson
The document summarizes best practices for managing IT assets during a merger or acquisition. It discusses preparing in the pre-merger phase by getting processes and documentation in order. During the initiation phase, the key is gathering asset information and assessing risks. The planning phase involves preparing to protect assets, communicate, and follow licensing roadmaps. When executing, the recommendations are to respect each site's uniqueness, assess options carefully, and stay ahead of issues. Recovery is a gradual process of providing assistance and encouraging the new team.
ITAM vs. ITSM Workshop ITAM Review US Annual Conference 2016Martin Thompson
The document discusses a workshop on the differences between IT asset management (ITAM) and IT service management (ITSM). It provides definitions of ITSM as the activities related to planning, delivering, and controlling IT services. It also presents a model that shows different levels of integration between ITAM and ITSM processes, from unmanaged to optimized. Finally, it includes self-assessment questions to help evaluate an organization's current level of ITAM and ITSM integration.
How to work with a vendor during an audit & what not to do – is there such a ...Martin Thompson
How to work with a vendor during an audit & what not to do – is there such a thing as a win win audit?: Brian Ross, Veritas (ITAM Review US Annual Conference 2016)
The business case for ITAM – how to win senior management approval: Martin Th...Martin Thompson
The business case for ITAM – how to win senior management approval: Martin Thompson, The ITAM Review & Maxine Barnes, Delhaize America Shared Services (ITAM Review US Annual Conference 2016)
Microsoft Audit Defense: Kylie Fowler ITAM Intelligence ITAM Review UK Confe...Martin Thompson
The document summarizes key aspects of preparing for and undergoing a Microsoft software license audit or review. It discusses establishing a project team, assessing licensing entitlement, discovering software deployment, determining the effective license position, negotiating with Microsoft if non-compliant, and ensuring future compliance through IT asset management best practices like engaging SAM experts early in new projects. The overall message is that an audit requires thorough preparation and risk management to successfully validate licensing and negotiate an outcome.
Audit Defence from a Legal Perspective: Robert Scott – Scott & Scott LLP (ITA...Martin Thompson
This document summarizes Robert J. Scott's presentation at the ITAM Review US Conference 2016 on the legal perspective of software audits. It discusses trends in increased publisher enforcement through audits. It also outlines the process for investigating software licenses, determining liability, calculating damages, assessing legal risks, negotiating settlements, and recent case examples. The presentation aims to help clients understand how to cooperate with audits while protecting their legal rights and avoiding escalation and litigation when possible.
In2SAM Audit Defence_ITAM Review Amsterdam April 2016Martin Thompson
The document discusses preparing for and defending against a software audit. It recommends appointing an Audit Monitor to lead the organization's response and ensure the auditors follow the organization's protocol. The Audit Monitor's goals are to protect the organization's rights and interests while making use of its resources. Multiple levels of employees may need to assist but all communication should go through the Audit Monitor. Having clear goals, communicating the protocol to auditors, and ensuring legal and data protection will help organizations effectively respond to an audit.
Richard Spithoven presented at an ITAM Review Audit Defence Workshop in Amsterdam on April 12, 2016. The presentation covered common misunderstandings around Oracle audits, what occurs during an Oracle audit, tips for dealing with an audit, and that the best approach is to be proactive by regularly reviewing licenses internally rather than waiting to be audited. The document provided an agenda for the workshop and details on each step of an Oracle audit, from notification to closure and potential fees for non-compliance. It emphasized managing software licenses should be a priority with cross-functional teams and C-level support.
Process Refinement Workshop: Rory Canavan, SAM Charter (ITAM Review US Annua...Martin Thompson
The document summarizes a workshop on refining IT asset management (ITAM) processes. It discusses defining primary and secondary objectives of the process, plotting basic steps, identifying what successful outcomes look like, creating responsibility assignment matrices, identifying required systems and data, and defining key performance indicators. Contact details are provided for two ITAM experts, Rory Canavan and Dr. David Bowser, who led the workshop.
Microsoft audit defence entitlement check listMartin Thompson
This document provides a 4-step process for organizations to ensure their auditor has an accurate statement of Microsoft license entitlement when defending a Microsoft audit:
1. Obtain a Microsoft Licensing Statement (MLS) from Microsoft and check it for accuracy as it is unlikely to be fully correct.
2. Verify the MLS includes all legal entities, countries, agreements and corresponds to volume licensing portals.
3. Check for additional entitlement not captured in the MLS like licenses from mergers and acquisitions or bundled applications.
4. After the draft license position, search for any missing entitlement, quantify risks, and work to validate the final position is accurate. Following this process helps organizations defend their license compliance.
This document provides advice on common Microsoft licensing "gotchas" and risks organizations may face. It discusses issues such as packaging the wrong version of software, not having the correct licenses when using high availability features in virtual environments, and not obtaining the proper licenses when applications are accessed through terminal services. The document recommends engaging software asset managers early in projects to identify licensing risks and ensure compliance. It also suggests negotiating with Microsoft and exploring options like deploying Office 365 when licensing issues are discovered.
Australia Conference 2018_Getting the best from ibm license metric tool (ilmt...Martin Thompson
Getting the best from IBM License Metric Tool (ILMT) Are you ready for your next IBM audit?: Miriam Redding, Navigate Clear (ITAM Review Annual Conference Australia 2018)
Growing an ITAM Team, Colin Simmons, Kingfisher IT ITAM Review UK Conference ...Martin Thompson
This document discusses building an effective ITAM (IT Asset Management) team. It recommends that an ITAM team include various skills like project management, analytics, negotiation, communication, and technical skills. The team aims to provide accurate software and hardware inventory, maintain audit-ready status for key vendors, and reduce audit costs and surprises. Building integration with areas like security, infrastructure, and finance is also discussed. A variety of ITAM processes are outlined, like change management, commercial purchasing, and vendor management.
Australia Conference 2018_How to be a SaaS manager – tools, people and proces...Martin Thompson
How to be a SaaS manager – tools, people and processes to get you a slice of $300m cost savings: AJ Witt, The ITAM Review (ITAM Review Annual Conference Australia 2018)
UK Conference 2018_Boost up your Oracle audit defence_Richard Spithoven & Cat...Martin Thompson
The document summarizes a presentation given by Catalina Ceapraga and Richard Spithoven at The ITAM Review UK Conference 2018. The presentation discussed how to avoid costs during an Oracle licensing review by understanding entitlements and deployment details. It also discussed how to save costs by understanding options like renewing support for longer or migrating licenses. The presentation recommended being proactive by performing regular internal reviews to determine compliance and mitigate risks rather than waiting for an Oracle audit.
End-users are typically not ready for an Oracle audit. Either since a) end-users are not even aware of the fact that they are under License Audit since Oracle send them a request to do a License or Business Review, b) end-users think that they are covered since they have an Oracle Verified Tool in place or c) end-users underestimating the level of detail that is required in order to manage the complexity related to Oracle software licenses. Once such a License Audit is announced for the Oracle Database, Application server, Weblogic, SOA Suite, Siebel, JD Edwards, E-Business Suite or PeopleSoft programs is started, end-users should consider a number of things before starting with the audit. These considerations should include what (confidential) data is required to be collected during the audit and for what reason? How will the data be collected and can the collected data leave your premises? Which results are shared when and with whom from the vendors’s organisation? What is the performance impact of the Oracle Audit Tools proposed? What will the vendor do with the audit, where will it be stored and who can access the collected data?
At the same time, end-user organisations should not be afraid about an audit from Oracle (or any other software vendor) and should focus on the best defence strategy: take the control yourselves! This can be achieved by performing regulated internal license audits in which the real entitlements (including all the terms and conditions of the related documentation like the program documentation) are compared with the real deployment and usage of the different software programs. End-users should prioritise software license management at C-level, in which the appropriate budget is made available for dedicated specialists/resources to manage the software assets in a proper way. From a management perspective its even rather strange that the average end-user does not have a dedicated (large engouh) budget available for the management of assets which typically contributes to 50-70% of the total IT costs within an end-user organisation
How to, Oracle Audit Defense, Oracle Licensing, Oracle License Management. Road map for audits, toolskit
To get this slidedeck contact me on https://redresscompliance.com
Microsoft Audit Defense: Kylie Fowler ITAM Intelligence ITAM Review UK Confe...Martin Thompson
The document summarizes key aspects of preparing for and undergoing a Microsoft software license audit or review. It discusses establishing a project team, assessing licensing entitlement, discovering software deployment, determining the effective license position, negotiating with Microsoft if non-compliant, and ensuring future compliance through IT asset management best practices like engaging SAM experts early in new projects. The overall message is that an audit requires thorough preparation and risk management to successfully validate licensing and negotiate an outcome.
Audit Defence from a Legal Perspective: Robert Scott – Scott & Scott LLP (ITA...Martin Thompson
This document summarizes Robert J. Scott's presentation at the ITAM Review US Conference 2016 on the legal perspective of software audits. It discusses trends in increased publisher enforcement through audits. It also outlines the process for investigating software licenses, determining liability, calculating damages, assessing legal risks, negotiating settlements, and recent case examples. The presentation aims to help clients understand how to cooperate with audits while protecting their legal rights and avoiding escalation and litigation when possible.
In2SAM Audit Defence_ITAM Review Amsterdam April 2016Martin Thompson
The document discusses preparing for and defending against a software audit. It recommends appointing an Audit Monitor to lead the organization's response and ensure the auditors follow the organization's protocol. The Audit Monitor's goals are to protect the organization's rights and interests while making use of its resources. Multiple levels of employees may need to assist but all communication should go through the Audit Monitor. Having clear goals, communicating the protocol to auditors, and ensuring legal and data protection will help organizations effectively respond to an audit.
Richard Spithoven presented at an ITAM Review Audit Defence Workshop in Amsterdam on April 12, 2016. The presentation covered common misunderstandings around Oracle audits, what occurs during an Oracle audit, tips for dealing with an audit, and that the best approach is to be proactive by regularly reviewing licenses internally rather than waiting to be audited. The document provided an agenda for the workshop and details on each step of an Oracle audit, from notification to closure and potential fees for non-compliance. It emphasized managing software licenses should be a priority with cross-functional teams and C-level support.
Process Refinement Workshop: Rory Canavan, SAM Charter (ITAM Review US Annua...Martin Thompson
The document summarizes a workshop on refining IT asset management (ITAM) processes. It discusses defining primary and secondary objectives of the process, plotting basic steps, identifying what successful outcomes look like, creating responsibility assignment matrices, identifying required systems and data, and defining key performance indicators. Contact details are provided for two ITAM experts, Rory Canavan and Dr. David Bowser, who led the workshop.
Microsoft audit defence entitlement check listMartin Thompson
This document provides a 4-step process for organizations to ensure their auditor has an accurate statement of Microsoft license entitlement when defending a Microsoft audit:
1. Obtain a Microsoft Licensing Statement (MLS) from Microsoft and check it for accuracy as it is unlikely to be fully correct.
2. Verify the MLS includes all legal entities, countries, agreements and corresponds to volume licensing portals.
3. Check for additional entitlement not captured in the MLS like licenses from mergers and acquisitions or bundled applications.
4. After the draft license position, search for any missing entitlement, quantify risks, and work to validate the final position is accurate. Following this process helps organizations defend their license compliance.
This document provides advice on common Microsoft licensing "gotchas" and risks organizations may face. It discusses issues such as packaging the wrong version of software, not having the correct licenses when using high availability features in virtual environments, and not obtaining the proper licenses when applications are accessed through terminal services. The document recommends engaging software asset managers early in projects to identify licensing risks and ensure compliance. It also suggests negotiating with Microsoft and exploring options like deploying Office 365 when licensing issues are discovered.
Australia Conference 2018_Getting the best from ibm license metric tool (ilmt...Martin Thompson
Getting the best from IBM License Metric Tool (ILMT) Are you ready for your next IBM audit?: Miriam Redding, Navigate Clear (ITAM Review Annual Conference Australia 2018)
Growing an ITAM Team, Colin Simmons, Kingfisher IT ITAM Review UK Conference ...Martin Thompson
This document discusses building an effective ITAM (IT Asset Management) team. It recommends that an ITAM team include various skills like project management, analytics, negotiation, communication, and technical skills. The team aims to provide accurate software and hardware inventory, maintain audit-ready status for key vendors, and reduce audit costs and surprises. Building integration with areas like security, infrastructure, and finance is also discussed. A variety of ITAM processes are outlined, like change management, commercial purchasing, and vendor management.
Australia Conference 2018_How to be a SaaS manager – tools, people and proces...Martin Thompson
How to be a SaaS manager – tools, people and processes to get you a slice of $300m cost savings: AJ Witt, The ITAM Review (ITAM Review Annual Conference Australia 2018)
UK Conference 2018_Boost up your Oracle audit defence_Richard Spithoven & Cat...Martin Thompson
The document summarizes a presentation given by Catalina Ceapraga and Richard Spithoven at The ITAM Review UK Conference 2018. The presentation discussed how to avoid costs during an Oracle licensing review by understanding entitlements and deployment details. It also discussed how to save costs by understanding options like renewing support for longer or migrating licenses. The presentation recommended being proactive by performing regular internal reviews to determine compliance and mitigate risks rather than waiting for an Oracle audit.
Australia Conference 2018_Cloud won't manage itself - a strategic opportunity...
Similar to Are you the next sitting duck that will be moved to the Oracle Cloud as a result of an audit?: Richard Spithoven - b.lay (ITAM Review US Annual Conference 2016)
End-users are typically not ready for an Oracle audit. Either since a) end-users are not even aware of the fact that they are under License Audit since Oracle send them a request to do a License or Business Review, b) end-users think that they are covered since they have an Oracle Verified Tool in place or c) end-users underestimating the level of detail that is required in order to manage the complexity related to Oracle software licenses. Once such a License Audit is announced for the Oracle Database, Application server, Weblogic, SOA Suite, Siebel, JD Edwards, E-Business Suite or PeopleSoft programs is started, end-users should consider a number of things before starting with the audit. These considerations should include what (confidential) data is required to be collected during the audit and for what reason? How will the data be collected and can the collected data leave your premises? Which results are shared when and with whom from the vendors’s organisation? What is the performance impact of the Oracle Audit Tools proposed? What will the vendor do with the audit, where will it be stored and who can access the collected data?
At the same time, end-user organisations should not be afraid about an audit from Oracle (or any other software vendor) and should focus on the best defence strategy: take the control yourselves! This can be achieved by performing regulated internal license audits in which the real entitlements (including all the terms and conditions of the related documentation like the program documentation) are compared with the real deployment and usage of the different software programs. End-users should prioritise software license management at C-level, in which the appropriate budget is made available for dedicated specialists/resources to manage the software assets in a proper way. From a management perspective its even rather strange that the average end-user does not have a dedicated (large engouh) budget available for the management of assets which typically contributes to 50-70% of the total IT costs within an end-user organisation
How to, Oracle Audit Defense, Oracle Licensing, Oracle License Management. Road map for audits, toolskit
To get this slidedeck contact me on https://redresscompliance.com
The presentation gives details about
Rythium's Oracle License Management Services.
We pioneered the Independent Oracle License Audit process in India in 2015. Since then we have worked with clients across India, Africa, Middle East, South Asia, UK & US. Our clients save between 30% to 100% of their license exposure. We are now offering Independent Third-Party Support on Oracle products reducing annual costs by 50%+; and also offer Software Asset Management Services on Microsoft, Red Hat, Adobe and other publishers.
www.rythium.com
Introducing Oracle Advanced Financial Controls Cloud ServiceDane Roberts
This #OOW16 session featured three panelists, Mark Stebelton, Director of Product Management for Oracle’s Risk Management Cloud Services, Kent Spaulding Oracle Software Architect and Stephen D’Arcy, Director PwC. This session included a screenshot demonstration of Oracle’s latest Cloud Services - Advanced Financial Controls - for automating transaction monitoring; discussion of the underlying, award winning analytical engine; panelist Q&A that highlighted high-value use cases, key metrics, thought leadership and anecdotal lesions learned from clients that utilize transaction monitoring.
#OOW16 - Introduction to Advanced Access ControlsDane Roberts
Get your first look at our upcoming cloud service to continually detect and manage unwanted user access in Oracle ERP, HCM & SCM Clouds - e.g., separation of duties (SoD) and access to sensitive data and functionality. Learn about application security and control best practices from KPMG's Director of Advisory Services, Nick Seeman, and Service Corporation International's Chief Audit Executive, Katrina Johnson. Get insight into using this new cloud service to streamline ERP/HCM/SCM role design and access policies, and improve access controls for Sarbanes Oxley (SOX) and comparable regulations from Oracle Product Development's Mark Stebelton and Barry Greenhut.
This course is focused on what providing a understanding of your rights during the audit, how do Oracle select customers for audits and how to prepare/steps to take before the official audit begins.
Oracle Audit - the audit process.
Who performs the audit
Partner audit or Oracle Audit? - Which audits can you decline.
Which products do Oracle want to audit and what tools are being used
What steps you should take when you receive the audit letter.
Negotiation of the audit scope.
Creating your internal audit team.
A checklist of steps to take before the audit begins
Questions and Answers
What you will learn:
Learn how to prepare your company for an Oracle License Audit.
Learn the steps you need to take before the audit begins.
Learn how to negotiate the scope and delivery of the audit.
Learn what to say to Oracle have a successful negotiation.
Who should attend the training:
License Manager
Software Asset Managers
Sourcing & Vendor Professionals.
IT Managers
Project Managers
#OOW16 - Risk Management Cloud / GRC General SessionDane Roberts
The Risk Mgmt. (GRC) Cloud general session had some great speakers. The Treasurer of Pennsylvania, Tim Reese, spoke about how his department uses Advanced Controls technology to help identify $65M in erroneous payments annually. Corey West, EVP and Chief Accounting Officer of Oracle Corporation, explained why deploying the Risk and Financials Cloud at the same time is very important for Oracle. Brian Jensen, Director at KPMG, explained the latest trends in ERP Cloud security and controls. The session also included product updates & plans. Session presentation attached.
#OOW16 - Introducing Oracle Financial Reporting Compliance Cloud ServiceDane Roberts
The document is a presentation on Oracle's Financial Reporting Compliance Cloud service. It begins with standard legal disclaimers about the information being for discussion purposes only. It then provides an overview of the service, explaining that it allows companies to streamline their internal controls processes, complete assessments, remediate and certify controls, document risks and controls matrices, and define and review audit test plans. It also discusses enforcing manual controls. The presentation includes comments from panelists in the financial services and gaming industries about their experiences implementing the software.
#OOW16 - • Get Started with Financial Reporting Compliance and Advanced Finan...Dane Roberts
Learn Oracle’s step-by-step approach for getting started with Risk Management Cloud, based on over a decade of first-hand experience with hundreds of application risk management implementations. Get dozens of best practice ideas for planning, implementing and sustaining your solution from Oracle Global Customer Success Program's Joel Alvarado, Oracle Support's Abimani Peiris, and Oracle Product Development's Lakshmi Rajamohan, Sujay Bandyopadhyay and Barry Greenhut.
ITAM Review Oracle Seminar NY Aspera PresentationMartin Thompson
The document summarizes a presentation on navigating Oracle licensing and compliance. It outlines the complexities of Oracle licensing, including inconsistent rules and frequent changes. It also provides strategies for implementing a successful software asset management program to gain transparency into Oracle assets, understand licensing and metrics, and maintain compliance. The presentation advises attendees to prioritize knowledge, optimization, management and strategy to survive the "Oracle Odyssey".
Optimizing order to-cash (e-business suite) with GRC Advanced ControlsOracle
Mark Stebleton, Oracle GRC Advanced Controls Product Management and Daryl Geryol, Navillus Partners explain how to optimize your Order to Cash process.
The document provides guidance on preparing for and managing an Oracle license audit. It recommends appointing a single point of contact to control information flow during the audit. It also advises reviewing any audit findings for mistakes since the analysis is done manually. The document notes Oracle will typically provide 30 days to resolve any license violations before escalating the issue. It suggests understanding Oracle's willingness to negotiate on settlement amounts and benchmarking offers based on the type and severity of non-compliance issues found.
Oracle software can be tricky to manage and maintain a level of compliance. These slides offer key areas to review within your organisation and best practice guidelines to get better value from your investments.
Insider Secrets to Oracle License ManagementOnRamp
This document summarizes an event on Oracle license management presented by Mohammad Inamullah from Redwood Compliance and Frank Arnett from OnRamp. The presentation covered key topics like Oracle licensing fundamentals, license compliance and optimization strategies, dealing with Oracle in audits, virtualization considerations, and disaster recovery licensing. Attendees learned about Oracle's licensing metrics, contract types, and approaches to properly manage their Oracle licenses.
Oracle Eloqua Roadmap SoCal Marketing Cloud User Group February 2016Ron Corbisier
The document provides an overview of Oracle Eloqua's product roadmap for 2016. It summarizes recent innovations including a lighter user interface, A/B testing for emails, new reporting features, template management, and security enhancements. The roadmap highlights plans for improved navigation, analytics/reporting including dashboards and APIs, advanced data workflows, CRM integration, big data segmentation, and sales tools accessible from mobile devices and a Chrome extension. The document aims to outline Oracle's general product direction for information purposes only.
#OOW16 - Implement the Best Practice for Oracle Financial Reporting Complianc...Dane Roberts
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Emerging solutions demystifying_r12_financials-5-28_webcastEmtec Inc.
This document summarizes a presentation on Oracle R12 Financials. It begins with an introduction to the professional services firm Emerging Solutions and their Oracle specialties. The presentation then covers the key changes in R12 Financials including a more globalized structure with consolidated functionality in separate layers, improved interfaces, and a "halfway to fusion" approach. It discusses the benefits of R12 like increased flexibility but also challenges like documentation and bugs. It emphasizes carefully planning organization structures, taxes, legal entities and security for upgrades. It concludes by inviting questions and providing contact information.
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Wisdom UK 2019: Building the ultimate HAM sandwich - David FoxenMartin Thompson
The document provides guidance on building an effective hardware asset management (HAM) strategy, which is likened to building the ultimate ham sandwich. It outlines key ingredients for a HAM strategy, including defining asset scope, collecting inventory and procurement data, establishing processes for requests, returns, and disposal, gaining management support, implementing education and communication programs, monitoring key performance indicators, and continually improving the strategy. The goal is to help organizations more effectively manage IT assets and hardware spending.
2019 Salary and Skills Survey by The ITAM Review Martin Thompson
This document summarizes the results of the 2019 ITAM Review Salary & Skills Survey. Key findings include: salaries for ITAM professionals increased 13.3-14.9% over the previous year, faster than global inflation; skills shortages exist especially for SAM and licensing roles; cloud skills are most desired but audit/tool administration and project management are currently weakest; and ITAM functions are growing in seniority and influence within organizations. The survey included 265 respondents from 27 countries working in IT asset management.
The document summarizes the findings of the 2017 ITAM Review US Conference salary survey. It found that there is a dire shortage of new recruits for ITAM roles like SAM and licensing. Over 60% of respondents took over 6 months to hire for openings. However, most respondents were satisfied with their compensation and career opportunities in the ITAM field. Salaries have increased 13.3% since 2014, with female salaries growing at a quicker rate. Overall it presents insights around recruitment difficulties, career satisfaction, and increasing salaries in the ITAM industry.
Australia Conference 2018_What you need to think about when implementing micr...Martin Thompson
What you need to think about when implementing Microsoft Azure or Amazon AWS: Rich Gibbons, The ITAM Review (ITAM Review Annual Conference Australia 2018).
Australia Conference 2018_The $250BN annual software support and maintenance ...Martin Thompson
The $250BN annual software support and maintenance market needs more scrutiny, Campaign for Clear Licensing research findings & best practices: Martin Thompson, The ITAM Review (ITAM Review Annual Conference Australia 2018).
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Sarah Bailey gave a presentation about her work as the IT Asset & Procurement Manager for Tetra Tech, an engineering consulting firm with over 17,000 associates. She discussed some of Tetra Tech's major projects involving geotechnical design and environmental analysis. She explained that these projects often have IT challenges related to software and hardware needs. Bailey argued that IT departments need to change how they communicate with the business by quickly delivering basics, engaging with different stakeholders, and focusing on short-term goals rather than long-term visions. She believes this involves selecting the right staff, internal communication within IT, and ensuring accurate data.
UK Conference 2018_7 pillars of a HAM practice_Martin ThompsonMartin Thompson
The document outlines the 7 pillars of a modern hardware asset management (HAM) practice, which are: 1) HAM breadth, 2) HAM depth, 3) ownership, 4) naming conventions, 5) performance metrics, 6) major process areas, and 7) HAM stakeholders. It then discusses each pillar in more detail and provides examples of how accurately tracking hardware assets can help businesses avoid costs, make smarter procurement decisions, and improve efficiency. The key takeaways are that HAM is essential for businesses and should engage stakeholders across departments to help meet organizational goals.
UK Conference 2018_Software support and maintenance survey_Martin ThompsonMartin Thompson
The document summarizes key findings from a survey on software support and maintenance trends. It found that (1) many organizations do not scrutinize support renewals closely enough due to lack of data, (2) security fears are exploited by vendors to drive profits through restrictive policies, and (3) there is a strategic opportunity for IT asset managers to centralize oversight of the renewals process and negotiate better deals.
UK Conference 2018_ SaaS Management - How to save your share of $30bn_AJ WittMartin Thompson
The document summarizes a presentation about managing SaaS applications. It discusses the growing market for SaaS, which is expected to reach $102 billion annually by 2020, with 30% of spending wasted. This represents a $30 billion opportunity for IT asset managers to reduce costs. It outlines challenges in discovering and managing decentralized SaaS purchases across organizations. Finally, it provides an overview of the SaaS management software market and various vendors in this space.
UK Conference 2018. People. Processes. Tools. Three's a Cloud_Rich GibbonsMartin Thompson
This document discusses people, processes, and tools related to IT asset management (ITAM) in the cloud. It identifies key stakeholders in planning, using, and paying for cloud resources. It also outlines processes needed for defining cloud use limits, approval processes, and handling non-compliance. Regarding tools, it examines options for reducing spend, enforcing policies, and keeping organizations compliant in the cloud. It evaluates existing tools and maturity levels for cloud ITAM.
UK Conference 2018_SaaS Management - How to save your share of $30bn_AJ WittMartin Thompson
The document summarizes a presentation about managing SaaS applications. It discusses the growing market for SaaS, which is expected to reach $102 billion annually by 2020. Currently about 30% of SaaS spending is wasted, representing a $30 billion opportunity for improved management. The presentation covers the challenges of discovering and managing decentralized SaaS purchases, and argues that IT asset managers are well positioned to help optimize SaaS costs given their skills and tools. It then reviews various methods for discovering SaaS applications and the challenges associated with each, and provides an overview of the evolving SaaS management software market.
UK Conference 2018_How to fortify your Audit Castle_Jochen HagenlocherMartin Thompson
This document summarizes a presentation on how to handle software license compliance audits. It discusses who the "love letter candidates" or targets for audits usually are, such as companies that did not renew maintenance agreements or moved to third-party support. It then outlines the typical stages of an audit, from an initial kick-off meeting to gathering installation details, conducting interviews, verifying data, and generating a final report. The document considers different approaches an organization could take in response to an audit, from fully cooperating to using privacy and security regulations to block parts of the audit process, and suggests mixing defensive strategies as needed.
UK Conference 2018_All change - Aligning SAM with your Data Centre change pro...Martin Thompson
The document summarizes Barry Pilling's presentation at the ITAM Review UK Conference 2018 about aligning software asset management (SAM) processes with data center changes. Key points include: (1) most new software is introduced through projects, making data center SAM important; (2) licensing rules for vendors like Microsoft, IBM, Oracle, and SAP are complex; and (3) changes often create the most licensing risk if not properly managed by the SAM team. The presentation provides recommendations for how organizations can design SAM processes and tools to effectively engage with changes through all project phases.
UK Conference 2018_How BT delivered 21% cost savings through Converged Transf...Martin Thompson
Matt Turner from BT presented on how they delivered 22% cost savings through a converged transformation of their IT license spend profile. Key steps included reorganizing teams to focus on spend, doing deep dives into current software usage, leveraging partners for expertise, and creating a 10-year spend projection. This identified opportunities to reduce legacy software, eliminate duplication, and plan modernization efforts. Through this process, BT reduced their year-over-year IT license spend by 11-18% from 2014 to 2021, putting them on track to achieve their goal of a 50% reduction by 2020.
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Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
Infrastructure Challenges in Scaling RAG with Custom AI modelsZilliz
Building Retrieval-Augmented Generation (RAG) systems with open-source and custom AI models is a complex task. This talk explores the challenges in productionizing RAG systems, including retrieval performance, response synthesis, and evaluation. We’ll discuss how to leverage open-source models like text embeddings, language models, and custom fine-tuned models to enhance RAG performance. Additionally, we’ll cover how BentoML can help orchestrate and scale these AI components efficiently, ensuring seamless deployment and management of RAG systems in the cloud.
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
TrustArc Webinar - 2024 Global Privacy SurveyTrustArc
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program
Best 20 SEO Techniques To Improve Website Visibility In SERPPixlogix Infotech
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HCL Notes and Domino License Cost Reduction in the World of DLAUpanagenda
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The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
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- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
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Full-RAG: A modern architecture for hyper-personalizationZilliz
Mike Del Balso, CEO & Co-Founder at Tecton, presents "Full RAG," a novel approach to AI recommendation systems, aiming to push beyond the limitations of traditional models through a deep integration of contextual insights and real-time data, leveraging the Retrieval-Augmented Generation architecture. This talk will outline Full RAG's potential to significantly enhance personalization, address engineering challenges such as data management and model training, and introduce data enrichment with reranking as a key solution. Attendees will gain crucial insights into the importance of hyperpersonalization in AI, the capabilities of Full RAG for advanced personalization, and strategies for managing complex data integrations for deploying cutting-edge AI solutions.
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Are you the next sitting duck that will be moved to the Oracle Cloud as a result of an audit?: Richard Spithoven - b.lay (ITAM Review US Annual Conference 2016)
1. The ITAM Review US Conference 2016The ITAM Review US Conference 2016
3. The ITAM Review US Conference 2016
Richard Spithoven
b.lay, the license management company
b.lay The license management company
Oracle LMS Europe South
Oracle EMEA
Director / Partner
20009 - 2013 Regional Director
2005 - 2009 Principal Licensing consultant
4. The ITAM Review US Conference 2016
Common misunderstandings & issues
What is an Oracle Audit?
Best solution to tackle an Oracle Audit
Under an Oracle Audit
1. Start
2. Execution
3. Closure
- Things to consider
- Tips & Tricks
AGENDA
5. The ITAM Review US Conference 2016
Common
Misunderstandings
& Issues
Not cooperating
or delaying an
Oracle Audit is ok!?
COLS Business Review
≠ Oracle License Review
≠ Oracle Audit.
End –users being re-
active in terms of
managing Oracle
licenses
End- users becoming
(too late) active/
pro-active at
the start of
an Audit.
We are now using an
Oracle Verified Tool,
so we have
full control?
6. The ITAM Review US Conference 2016
Common
Misunderstandings
& Issues
It’s all in the details:
No clarity on the real license entitlements
No clarity on the real license deployment and licensable usage
9. The ITAM Review US Conference 2016
Start of an Oracle Audit
Upon 45 days written notice, Oracle may audit your use of the programs. You agree to
cooperate with Oracle’s audit and provide reasonable assistance and access to
information. You agree to pay within 30 days of written notification any fees applicable to
your use of the programs in excess of your license rights. If you do not pay, Oracle can
end your technical support, licenses and/or this agreement. You agree that Oracle
shall not be responsible for any of your costs incurred in cooperating with the audit.
A closer look at Oracle’s Standard Audit Clause
10. The ITAM Review US Conference 2016
Start of an Oracle Audit
Oracle License Management Services (LMS)
Oracle LMS Oracle Sales Historical metrics,
purchase date,
etc.
Events like
Mergers &
acquisitions
License Compliance Risk analysis
includes multiple parameters
ORACLE LICENSE MANAGEMENT SERVICES
11. The ITAM Review US Conference 2016
Start of an Oracle Audit
Notification letter to your CIO
and/ or CFO
Oracle License review =
Oracle license audit!
Single point of contact
4. Contact2. Oracle License review
1. Notification Letter
Objective to determine
compliance issues ($) and
cross / upsell opportunities
Kick off meeting or call
3. Determine issues 5. Kickoff meeting
12. The ITAM Review US Conference 2016
Oracle Database, Options, Mgmt Packs
Oracle Application Server
Oracle Weblogic Server
Oracle SOA Suite
Oracle JD Edwards
Oracle Siebel
Oracle E-Business Suite
Oracle PeopleSoft
Execution of an Oracle Audit
Product Scope
13. The ITAM Review US Conference 2016
Execution of an Oracle Audit
License Inventory Report
License Inventory Report
14. The ITAM Review US Conference 2016
Execution of an Oracle Audit
www.oracle.com
201620152014201320122011120102009
License Inventory
SP1 PD10G BP
SR SR SR SR S
R
SP2 PD11G
OF OLSA
S
R
15. The ITAM Review US Conference 2016
Execution of an Oracle Audit
License Inventory
._ Oracle Server Worksheet (*.xls)
._ CPU queries (OS Commends)
._ Screenshot of Virtual (VMware) Client
Hardware Discovery
1. Hardware Discovery
16. The ITAM Review US Conference 2016
Execution of an Oracle Audit
License Inventory
._ Oracle Fingerprints
._ Oracle Discovery Tool (OMT)
Software Inventory
1. Hardware Discovery
2. Software Inventory
17. The ITAM Review US Conference 2016
Execution of an Oracle Audit
License Inventory
Oracle Product Specific Queries:
._ Review Lite (Database, DB Options)
._ FMW Script (Weblogic, OAS)
._ Siebel Extraction Scripts (Siebel)
._ Audit Trail (E-Business Suite)
._ Remote Review tool (JD Edwards)
Software Configuration
1. Hardware Discovery
2. Software Inventory
3. Software Configuration
18. The ITAM Review US Conference 2016
Execution of an Oracle Audit
License Inventory
Oracle Product Specific Queries
._ Application Record Form (Database & Middleware)
._ Siebel Usage Tracking feature (Siebel)
._ Usage Based.sql (E-Business Suite)
Usage Determination
1. Hardware Discovery
2. Software Inventory
3. Software Configuration
4. Usage Determination
19. The ITAM Review US Conference 2016
Execution of an Oracle Audit
License Inventory
._ company file
._ hosting or not
._ $ metrics
._ geographical
._ etc.
Other Items
1. Hardware Discovery
2. Software Inventory
3. Software Configuration
4. Usage Determination
5. Non-System Data
20. The ITAM Review US Conference 2016
Execution of an Oracle Audit
License Inventory
Manual data
gathering &
Analysis
1. Hardware Discovery
2. Software Inventory
3. Software Configuration
4. Usage Determination
5. Non-System Data
Tooling / Scripts
ContractAnalysis
21. The ITAM Review US Conference 2016
Full details of Oracle’s Compliance Policy can be found through:
http://www.oracle.com/us/corporate/license-management-services/policy/index.html
Closure of an Oracle Audit
- Oracle Compliance Policy ( 30 days policy)
- Back Support Fees
Commercial Resolution
Oracle LMS - Final Report
Oracle Sales
22. The ITAM Review US Conference 2016
Why you should care!
The cost of even ONE Processor license,
out of compliance?
23. The ITAM Review US Conference 2016
Example
Why you should care, the cost of even ONE Processor license, out of compliance
End-user has 2 Processor licenses Oracle Database Enterprise Edition but is found to
make use of 3 Processor licenses Oracle Database Enterprise Edition for a period of 6
years.
List License:
Net License
Back Support ( 6 years)
TOTAL FEES:
Net Support
Standard Discount
List Support
$ 47,500
$ 10,450
10%
$ 42,750
$ 9,405
6 years x $ 9,045 = $ 56,430
$ 42,750 + $ 9,405 + $ 56,430 = $ 108,585
%
24. The ITAM Review US Conference 2016
Does IRM needs to be involved
Can data gathered leave your premises?
What is the performance impact of the Oracle Audit tools proposed?
Which results are shared when, and with whom?
Under Audit? Things to consider …
25. The ITAM Review US Conference 2016
Make sure that you understand
before
the data is collected:
WHY
is this data collected
WHAT
data will be collected
WHERE
is this data collected
from?
HOW
will this data be used?
26. The ITAM Review US Conference 2016
Enforce you know what will happen with the data
before you share it:
What will Oracle do with the data collected?
Where will Oracle store the data collected?
Who can access the data collected by Oracle?
Under Audit? Things to consider …
27. The ITAM Review US Conference 2016
What to do to let things run smooth
Quick Risk Assessment Internal Governance, Communication and
Escalation Model
Data sharing within your company
Do your own research before (and during) the audit!
28. The ITAM Review US Conference 2016
Best Solution to tackle an Oracle Audit
Regular internal reviewsPro Active
Mitigate Risk
HOW?
Be pro-active and take the control
yourself. Don’t wait until you get audited
by Oracle.
Perform regular internal license reviews.
Determine your license compliance
position.
Mitigate financial operational and legal
risk.
29. The ITAM Review US Conference 2016
Time for a little Quiz….
Call out 5 different contractual documents, online documents as referred to in these contractual
documents and/or online licensing documentation, that should be understood
and maintained in order to
a) understand your real Oracle entitlement(s) and
b) understand how to license the Oracle software in specific scenario’s?
30. The ITAM Review US Conference 2016
Time for the possible answer(s)
- Program Documentation
- Application Licensing Table
- Processor Core Factor Table
Online Documents as referred to in
contractual documents:
Business Practice Documentation as not
referred to in contractual documents:
- Software Investment Guide
- Server Partitioning Policy
- Licensing Data Recovery Environments
- Licensing Data Transfer Environments
- Licensing Oracle Software in the Cloud Computing Environment
- Oracle Technology Hosting
- Ordering Documents
- License Agreements (SLSA, OLSA, OMA)
- Support Maintenance Renewals
Contractual Documents:
!
33. The ITAM Review US Conference 2016
Further reading
on www.b-lay.com
Do you want to know more about different related license management topics?
please read our white-papers: http://white-paper.b-lay.com/
Oracle License Compliance:
• Oracle Audit, Answers to your top 20 questions
• Oracle Database, The most common license compliance issues seen
• Oracle E-Business suite, The most common license compliance issues seen
• Oracle Siebel CRM, The most common license compliance issues seen
• Oracle JD Edwards, The most common license compliance issues seen
Oracle License Agreements:
• Oracle Unlimited License Agreements (ULA), not that unlimited!
• Oracle Pool of Funds Agreements, An overview
• Oracle Enterprise License Agreements, This is how it works
34. The ITAM Review US Conference 2016
If you are in need of extra expertise and a
structured approach, feel free to contact
b.lay. We will help you make software
compliance an exciting opportunity to
improve your business!
35. The ITAM Review US Conference 2016
b.lay The License Management Company
Effective use and management of software assets
b.lay was founded with the simple philosophy that at the core of the software asset
management process there must be a consistent, well structured and reliable record
of the facts. Our goal is to be innovative and to realize long term concepts that
provide clarity and tangible benefits to our clients whilst keeping an open mind by
learning from others and staying true to our personal beliefs.
Simplify License management
b.lay Solutions
b.lay solutions help your business to discover the opportunities to be gained through
the effective use and management of software assets. We offer a range of practical
solutions and a logical combination of services and software that enable you to take
control of your software assets. Our clear-cut and practical procedures are cost
effective and benefit from rapid and agile implementation. We convert the fog of
complexity into a few simple steps and can help you identify opportunities for
consolidation and optimization.
36. The ITAM Review US Conference 2016
b.lay The License Management Company
If you are in need of extra expertise and a structured approach, feel free to contact me!
www.b-lay.com
richard.Spithoven@b-lay.com
Follow me on LinkedIn
Follow b.lay on LinkedIn
Maliebaan 79, Utrecht
richard.spithoven@b-lay.com
https://nl.linkedin.com/in/richard-spithoven-4553ba1
https://www.linkedin.com/company/b-lay
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