The document provides a recap of the Atlassian Summit 2018. Some key highlights include:
- Product updates on OpsGenie and Jira Ops for incident management, increased user limits for Jira and Confluence Cloud, and new mobile apps.
- Price increases were announced for Jira Server, Cloud, and Data Center products effective in October 2018.
- Upcoming releases of Jira 8.0 and improvements to Confluence Server search were noted.
- Recommended talks from the summit covered topics like remote team leadership, bridging cross-functional teams, and goal setting.
Power Big Data Analytics with Informatica Cloud Integration for Redshift, Kin...Amazon Web Services
Companies are dealing with increasingly large data sets and looking for ways to significantly improve the scale and cost of Big Data analysis with AWS. This hands-on session shows you how you can achieve that. With hundreds of pre-built connectors, you will learn how to get your on-premise and cloud data into Redshift in minutes, not days, and at a significantly reduced costs using Informatica Cloud Integration. With fully certified support for large scale RDS deployments and Informatica’s Vibe Data Stream solution for automated streaming data collection for Kinesis, Informatica offers a comprehensive cloud integration solution for Big Data analytics with AWS. The ability to seamlessly migrate Informatica’s PowerCenter to Amazon Cloud (EC2) offers customers a Cloud migration path, with even higher performance and lower costs.
Aiim Seminar - SharePoint Crossroads May 23 - Bending but Not Breaking - Spea...Bill England
At the AIIM SharePoint seminar in DC this past may, Buildingi presented out experience moving a Project Knowledge Center (PKC) .Net application to SharePoint, and were joined by Joanna Elazrak from Microsoft who spoke on 'Using SharePoint for Microsoft Records Management'.
Accelerate Business Velocity with NetSuite and Salesforce IntegrationInformatica Cloud
In the world of Enterprise IT, companies are running more of their business in the cloud due to its cost-effectiveness and agility. To do this, organizations are adopting cloud solutions that allow them to run their front-office and back-office while remaining connected with all of their existing on-premise applications.
Leading companies are choosing an enterprise stack with Salesforce for CRM and NetSuite for ERP with Informatica Cloud as the integration layer.
In this webinar, you will learn:
1) How the Australian Institute of Management deployed Salesforce and NetSuite as part of a multimillion dollar IT transformation project
2) Why a vertical approach to cloud ERP results in the most optimal results for companies
3) A blueprint for integration, when deploying enterprise-grade cloud apps
Cloud Deployment of Data Harmony
Jeffrey Gordon, Lead Developer, Access Innovations, Inc.
Jeffrey will describe the cloud deployment of the Data Harmony software.
#Techorama belgium 2018 vincent biret deep dive with the #MicrosoftGraphVincent Biret
Slides supporting the session deep dive with the Microsoft Graph at Techorama Belgium 2018. Talking about authentication, authorization, integrations with azure functions and the SharePoint Framework.
Power Big Data Analytics with Informatica Cloud Integration for Redshift, Kin...Amazon Web Services
Companies are dealing with increasingly large data sets and looking for ways to significantly improve the scale and cost of Big Data analysis with AWS. This hands-on session shows you how you can achieve that. With hundreds of pre-built connectors, you will learn how to get your on-premise and cloud data into Redshift in minutes, not days, and at a significantly reduced costs using Informatica Cloud Integration. With fully certified support for large scale RDS deployments and Informatica’s Vibe Data Stream solution for automated streaming data collection for Kinesis, Informatica offers a comprehensive cloud integration solution for Big Data analytics with AWS. The ability to seamlessly migrate Informatica’s PowerCenter to Amazon Cloud (EC2) offers customers a Cloud migration path, with even higher performance and lower costs.
Aiim Seminar - SharePoint Crossroads May 23 - Bending but Not Breaking - Spea...Bill England
At the AIIM SharePoint seminar in DC this past may, Buildingi presented out experience moving a Project Knowledge Center (PKC) .Net application to SharePoint, and were joined by Joanna Elazrak from Microsoft who spoke on 'Using SharePoint for Microsoft Records Management'.
Accelerate Business Velocity with NetSuite and Salesforce IntegrationInformatica Cloud
In the world of Enterprise IT, companies are running more of their business in the cloud due to its cost-effectiveness and agility. To do this, organizations are adopting cloud solutions that allow them to run their front-office and back-office while remaining connected with all of their existing on-premise applications.
Leading companies are choosing an enterprise stack with Salesforce for CRM and NetSuite for ERP with Informatica Cloud as the integration layer.
In this webinar, you will learn:
1) How the Australian Institute of Management deployed Salesforce and NetSuite as part of a multimillion dollar IT transformation project
2) Why a vertical approach to cloud ERP results in the most optimal results for companies
3) A blueprint for integration, when deploying enterprise-grade cloud apps
Cloud Deployment of Data Harmony
Jeffrey Gordon, Lead Developer, Access Innovations, Inc.
Jeffrey will describe the cloud deployment of the Data Harmony software.
#Techorama belgium 2018 vincent biret deep dive with the #MicrosoftGraphVincent Biret
Slides supporting the session deep dive with the Microsoft Graph at Techorama Belgium 2018. Talking about authentication, authorization, integrations with azure functions and the SharePoint Framework.
So You Signed Up for Office 365 - Now What??TechSoup
Have you signed up for an Office 365 cloud subscription but are not sure how to move forward? We talk to nonprofits all day, every day about their challenges with Office 365. In this webinar, we will walk you through what license types are most appropriate for your organization, what steps to take to get started, and how TechSoup can help you get set up and on your way!
This webinar is best suited for organizations that already have an Office 365 license or that already have a Microsoft nonprofit cloud account.
Topics:
- What features come with the different Office 365 licenses
- Specific steps to set up Office 365 and create user accounts
- How to start accessing your email through Office 365
- Key training for your staff on using Office 365 features
- How to get help with migrating to Office 365 from your old system's services
It's always been a dilemma -- do you invest in servers, licenses and people to set up and maintain a fully controllable SharePoint infrastructure in-house, or is it time to explore hosting SharePoint off-premise? Legal IT professionals have been struggling with this decision for years.
The on-premise option offers peace of mind from a security and controllability standpoint, but comes saddled with high costs, a demand for resources and limited scalability. SharePoint Online, on the other hand, alleviates the burden associated with SharePoint on-premise by removing the need for servers, software licenses and personnel, and can be rolled out to a large pool of people virtually overnight. However, you'll still need support for integration projects. Join us as we discuss the pros and cons of each option and give you recommendations based on our experiences, deployments and feedback.
Speakers:
Ted Theodoropoulos, as the founder and President of Acrowire, combines his interest in technology with his passion to improve the business productivity of entrepreneurs and corporations. He has a background in technology going back to the early 1980s and is an expert at reducing the cost of doing business by identifying process inefficiencies and implementing the right technology solution to bridge the gap. Ted has earned Six Sigma Green and Black Belt certifications, and his Green Belt work led to a United States patent for which he was recognized with the 2007 Best of Six Sigma Award. He is a Microsoft Certified Professional and a Certified Scrum Master. Contact Ted at ted@acrowire.com.
Brian Gough, a Solutions Architect at Acrowire, offers a wealth of knowledge with over 20 years of experience in the IT industry. He has been working with SharePoint since version 2003, and has set up more than 50 farms and over 200 sites in nine languages. Brian has twice been recognized by Microsoft and his peers as a SharePoint MVP for his contributions to the SharePoint community and knowledge of the product. He has taught classes in SharePoint development and given numerous speeches and presentations around the country on a variety of SharePoint topics. Contact Brian at bgough@acrowire.com.
Are you looking for a better strategy to retire your legacy Lotus Notes applications and migrate them seamlessly to the cloud?
Office 365 & Azure brings best of both the worlds together to simplify and enhance the cloud experience. Office 365 with Azure allows more flexibility and greater business agility. It helps leveraging familiar tools for simple deployment, and user experiences as well as a leaner, controlled model for enterprises. Migration of legacy applications to the cloud gets you and your enterprise out of the business of hosting, supporting and maintaining the applications on your infrastructure.
Aqeel Haider, Vice President of Technology Solutions, WinWire Technologies shares an in-depth view of WinWire’s capabilities to retire and re-platform legacy Lotus applications to Office 365 & Azure.
Webinar Agenda:
An overview of WinWire’s approach in performing an assessment of legacy Lotus Notes applications
How to classify multiple Lotus Notes applications and our methodology around archiving, replacing, or consolidation of such applications
From Our Experience – Lessons Learnt
Optimizing your new application in the cloud
This presentation, which Ryan Shopp gave at Data Center World on Oct. 5, 2010, describes today's data center challenges and how to fix them, as well as the following five steps on the journey from virtualization to cloud:
1. Pair virtualization with management
2. Don’t just use the same old tools
3. Integrate lifecycle management disciplines
4. Integrate management across domains
5. Virtualization management + automation + service management = cloud
Get the Message Across: Seamlessly Transport Data to Apps, AnywhereVMware Tanzu
Modern applications are built to embrace unpredictability and interconnectivity across multiple clouds, legacy systems, and datastores. So how does one avoid cobbling together a slew of purpose-specific messaging and streaming technologies? How does one ensure consistent configuration of security policies, logging, and access to their distributed applications? And how do we do all that against the backdrop of ever-shrinking development cycles?
Join Jonathan Schabowsky from Solace and Kamala Dasika from Pivotal as they discuss:
- Data distribution challenges when connecting diverse endpoints and systems
- Patterns to help normalize the chaos
- Platform and messaging attributes that are key to supporting distributed architectures
Presentesr :
Jonathan Schabowsky, Sr. Architect in the Solace Office of the CTO
Kamala Dasika, Pivotal
Governance in the ever-changing PowerBI world for the organization
Best practices
deployment recommendations
Security settings
Reporting on the reports and optimizations
*According to all the new features and capabilities as by March 2019, will probably change again very soon.
Webinar presented on Oct 21st (US) and Oct 23rd (EMEA), 2014 by Christian Buckley, Managing Director at GTconsult and Steve Marsh, Director of Product Marketing at Metalogix.
Office 365: Is Governance Affected and Where Do We Start?Stacy Deere
As we all know, more and more organizations are starting to question “Do we or do we not implement Office 365?”. However, as these discussions are taking place; governance is rarely addressed or considered. The main reason is that the majority believe that once they have implemented governance that they are done; unless there is an update such as a server name change or an employee change (such as a departure or addition). During the initial planning around governance it is likely that there were discussions around auditing of the governance document and potential quarterly reviews to ensure that the document is up to date and still fits the business. However, it is common to forget that after that fact; even though it is documented “within the governance document”.
Governance becomes even more important with Office 365 because it’s all cloud based. This means all of the content, backup, recovery, etc. are all handled by Microsoft and you have virtually no control over it. In this session we will review the areas of concern and how they can be addressed within the governance document, the importance of reviewing the document frequently; and ways to make the information available to your internal SharePoint Community. In addition, we will review the features of Office 365 that will have a major impact on Exchange, SharePoint, Office Apps and Lync. We will review each of these applications and the areas of importance that should be addressed in the governance document, as well as why each of them are important.
11 Strategic Considerations for SharePoint MigrationsChristian Buckley
Presentation given 9/11/2010 at SharePoint Saturday East Bay in San Ramon, California.
The majority of a migration effort has nothing to do with the actual technical move of content and bits, but is a planning activity. This presentation walks through 11 areas of focus, sharing best practices.
SharePoint 2016 is coming and with it, Microsoft puts the focus on hybrid solutions.
What do you need to know?
In this webnar, Portal Solutions’ Daniel Cohen-Dumani and Jill Hannemann discuss SharePoint 2016, including:
- What is a hybrid solution?
- How has hybrid grown in importance?
- What new hybrid capabilities are coming?
- How will hybrid solutions impact the future of SharePoint?
- What other changes should we expect?
Building SharePoint 2016 Hybrid the right wayBrian Culver
Let’s build a SharePoint 2016 Hybrid farm following best practices on Azure in real time. During the build process we will discuss how the new features in 2016 affect the farm architecture and what new features need to be configured. We will also configure the farm to enable a hybrid farm with Office365. Following the session, the attendees will receive all scripts used during the demos.
Attendee Takeaways:
1. Tips and shortcuts to how to build a SharePoint 2016 farm.
2. Learn about many of the new SharePoint 2016 features.
3. Learn how to enable hybrid scenarios between On-premise SharePoint 2016 and Office 365.
Presented at Houston TechFest 2016
This is an introduction to Windows Azure and is targeted towards an IT Pro audience, although Developers are certainly welcome to view! It covers the following broad topics:
Cloud jargon in plain English
What is Windows Azure and how can it help me?
Running web sites and VMs in the cloud
What else can I put in the cloud / what else can I use the cloud for?
How can I use the cloud?
How do I manage this?
SharePoint Governance: stories, myths, legends and real lifeToni Frankola
SharePoint governance starts with a 600-page document. At our 30-person company, we need a 40-person SharePoint Governance committee, and nobody can determine why a housekeeper has access to the governance document.
Have you heard this type of statement? We most certainly have. In this session, Toni will bust myths like these by providing a workable approach to SharePoint governance in small and large enterprises. We will talk about setting policies as well as what makes sense and what doesn’t. We will break down the governance plan and examine its pieces. Most importantly, we will talk about implementing these policies based on real-life use cases, where no one reads 600-page documents.
Session highlights:
- Developing a workable governance plan
- Setting realistic governance policies
- Automatizing policies implementation
Cireson’s Big Reveal: A New Microsoft Cloud & System Center StrategyCireson
Join us as we take you through the exciting news surrounding our Cireson Platform, a new Microsoft Cloud & System Center strategy, as well as a refocused commitment to our partners, continuous innovation, and more. It’s the biggest reveal of 2015 that you won’t want to miss.
Our Expert Team will:
-Reveal the new Cireson Platform, which will strengthen our core service & asset management offering.
-Discuss why Cireson is transitioning from a direct sales presence to 100% partner focused model.
-Expand on our commitment to continuous innovation with expanding new solutions for password reset management, gamification, self-service software provisioning, and powerful asset connectors for the age of data everywhere.
-Demonstrate how Cireson offers customers a choice to consume Microsoft System Center and Cireson via Microsoft Azure in the cloud or Hyper-V on premise.
So You Signed Up for Office 365 - Now What??TechSoup
Have you signed up for an Office 365 cloud subscription but are not sure how to move forward? We talk to nonprofits all day, every day about their challenges with Office 365. In this webinar, we will walk you through what license types are most appropriate for your organization, what steps to take to get started, and how TechSoup can help you get set up and on your way!
This webinar is best suited for organizations that already have an Office 365 license or that already have a Microsoft nonprofit cloud account.
Topics:
- What features come with the different Office 365 licenses
- Specific steps to set up Office 365 and create user accounts
- How to start accessing your email through Office 365
- Key training for your staff on using Office 365 features
- How to get help with migrating to Office 365 from your old system's services
It's always been a dilemma -- do you invest in servers, licenses and people to set up and maintain a fully controllable SharePoint infrastructure in-house, or is it time to explore hosting SharePoint off-premise? Legal IT professionals have been struggling with this decision for years.
The on-premise option offers peace of mind from a security and controllability standpoint, but comes saddled with high costs, a demand for resources and limited scalability. SharePoint Online, on the other hand, alleviates the burden associated with SharePoint on-premise by removing the need for servers, software licenses and personnel, and can be rolled out to a large pool of people virtually overnight. However, you'll still need support for integration projects. Join us as we discuss the pros and cons of each option and give you recommendations based on our experiences, deployments and feedback.
Speakers:
Ted Theodoropoulos, as the founder and President of Acrowire, combines his interest in technology with his passion to improve the business productivity of entrepreneurs and corporations. He has a background in technology going back to the early 1980s and is an expert at reducing the cost of doing business by identifying process inefficiencies and implementing the right technology solution to bridge the gap. Ted has earned Six Sigma Green and Black Belt certifications, and his Green Belt work led to a United States patent for which he was recognized with the 2007 Best of Six Sigma Award. He is a Microsoft Certified Professional and a Certified Scrum Master. Contact Ted at ted@acrowire.com.
Brian Gough, a Solutions Architect at Acrowire, offers a wealth of knowledge with over 20 years of experience in the IT industry. He has been working with SharePoint since version 2003, and has set up more than 50 farms and over 200 sites in nine languages. Brian has twice been recognized by Microsoft and his peers as a SharePoint MVP for his contributions to the SharePoint community and knowledge of the product. He has taught classes in SharePoint development and given numerous speeches and presentations around the country on a variety of SharePoint topics. Contact Brian at bgough@acrowire.com.
Are you looking for a better strategy to retire your legacy Lotus Notes applications and migrate them seamlessly to the cloud?
Office 365 & Azure brings best of both the worlds together to simplify and enhance the cloud experience. Office 365 with Azure allows more flexibility and greater business agility. It helps leveraging familiar tools for simple deployment, and user experiences as well as a leaner, controlled model for enterprises. Migration of legacy applications to the cloud gets you and your enterprise out of the business of hosting, supporting and maintaining the applications on your infrastructure.
Aqeel Haider, Vice President of Technology Solutions, WinWire Technologies shares an in-depth view of WinWire’s capabilities to retire and re-platform legacy Lotus applications to Office 365 & Azure.
Webinar Agenda:
An overview of WinWire’s approach in performing an assessment of legacy Lotus Notes applications
How to classify multiple Lotus Notes applications and our methodology around archiving, replacing, or consolidation of such applications
From Our Experience – Lessons Learnt
Optimizing your new application in the cloud
This presentation, which Ryan Shopp gave at Data Center World on Oct. 5, 2010, describes today's data center challenges and how to fix them, as well as the following five steps on the journey from virtualization to cloud:
1. Pair virtualization with management
2. Don’t just use the same old tools
3. Integrate lifecycle management disciplines
4. Integrate management across domains
5. Virtualization management + automation + service management = cloud
Get the Message Across: Seamlessly Transport Data to Apps, AnywhereVMware Tanzu
Modern applications are built to embrace unpredictability and interconnectivity across multiple clouds, legacy systems, and datastores. So how does one avoid cobbling together a slew of purpose-specific messaging and streaming technologies? How does one ensure consistent configuration of security policies, logging, and access to their distributed applications? And how do we do all that against the backdrop of ever-shrinking development cycles?
Join Jonathan Schabowsky from Solace and Kamala Dasika from Pivotal as they discuss:
- Data distribution challenges when connecting diverse endpoints and systems
- Patterns to help normalize the chaos
- Platform and messaging attributes that are key to supporting distributed architectures
Presentesr :
Jonathan Schabowsky, Sr. Architect in the Solace Office of the CTO
Kamala Dasika, Pivotal
Governance in the ever-changing PowerBI world for the organization
Best practices
deployment recommendations
Security settings
Reporting on the reports and optimizations
*According to all the new features and capabilities as by March 2019, will probably change again very soon.
Webinar presented on Oct 21st (US) and Oct 23rd (EMEA), 2014 by Christian Buckley, Managing Director at GTconsult and Steve Marsh, Director of Product Marketing at Metalogix.
Office 365: Is Governance Affected and Where Do We Start?Stacy Deere
As we all know, more and more organizations are starting to question “Do we or do we not implement Office 365?”. However, as these discussions are taking place; governance is rarely addressed or considered. The main reason is that the majority believe that once they have implemented governance that they are done; unless there is an update such as a server name change or an employee change (such as a departure or addition). During the initial planning around governance it is likely that there were discussions around auditing of the governance document and potential quarterly reviews to ensure that the document is up to date and still fits the business. However, it is common to forget that after that fact; even though it is documented “within the governance document”.
Governance becomes even more important with Office 365 because it’s all cloud based. This means all of the content, backup, recovery, etc. are all handled by Microsoft and you have virtually no control over it. In this session we will review the areas of concern and how they can be addressed within the governance document, the importance of reviewing the document frequently; and ways to make the information available to your internal SharePoint Community. In addition, we will review the features of Office 365 that will have a major impact on Exchange, SharePoint, Office Apps and Lync. We will review each of these applications and the areas of importance that should be addressed in the governance document, as well as why each of them are important.
11 Strategic Considerations for SharePoint MigrationsChristian Buckley
Presentation given 9/11/2010 at SharePoint Saturday East Bay in San Ramon, California.
The majority of a migration effort has nothing to do with the actual technical move of content and bits, but is a planning activity. This presentation walks through 11 areas of focus, sharing best practices.
SharePoint 2016 is coming and with it, Microsoft puts the focus on hybrid solutions.
What do you need to know?
In this webnar, Portal Solutions’ Daniel Cohen-Dumani and Jill Hannemann discuss SharePoint 2016, including:
- What is a hybrid solution?
- How has hybrid grown in importance?
- What new hybrid capabilities are coming?
- How will hybrid solutions impact the future of SharePoint?
- What other changes should we expect?
Building SharePoint 2016 Hybrid the right wayBrian Culver
Let’s build a SharePoint 2016 Hybrid farm following best practices on Azure in real time. During the build process we will discuss how the new features in 2016 affect the farm architecture and what new features need to be configured. We will also configure the farm to enable a hybrid farm with Office365. Following the session, the attendees will receive all scripts used during the demos.
Attendee Takeaways:
1. Tips and shortcuts to how to build a SharePoint 2016 farm.
2. Learn about many of the new SharePoint 2016 features.
3. Learn how to enable hybrid scenarios between On-premise SharePoint 2016 and Office 365.
Presented at Houston TechFest 2016
This is an introduction to Windows Azure and is targeted towards an IT Pro audience, although Developers are certainly welcome to view! It covers the following broad topics:
Cloud jargon in plain English
What is Windows Azure and how can it help me?
Running web sites and VMs in the cloud
What else can I put in the cloud / what else can I use the cloud for?
How can I use the cloud?
How do I manage this?
SharePoint Governance: stories, myths, legends and real lifeToni Frankola
SharePoint governance starts with a 600-page document. At our 30-person company, we need a 40-person SharePoint Governance committee, and nobody can determine why a housekeeper has access to the governance document.
Have you heard this type of statement? We most certainly have. In this session, Toni will bust myths like these by providing a workable approach to SharePoint governance in small and large enterprises. We will talk about setting policies as well as what makes sense and what doesn’t. We will break down the governance plan and examine its pieces. Most importantly, we will talk about implementing these policies based on real-life use cases, where no one reads 600-page documents.
Session highlights:
- Developing a workable governance plan
- Setting realistic governance policies
- Automatizing policies implementation
Cireson’s Big Reveal: A New Microsoft Cloud & System Center StrategyCireson
Join us as we take you through the exciting news surrounding our Cireson Platform, a new Microsoft Cloud & System Center strategy, as well as a refocused commitment to our partners, continuous innovation, and more. It’s the biggest reveal of 2015 that you won’t want to miss.
Our Expert Team will:
-Reveal the new Cireson Platform, which will strengthen our core service & asset management offering.
-Discuss why Cireson is transitioning from a direct sales presence to 100% partner focused model.
-Expand on our commitment to continuous innovation with expanding new solutions for password reset management, gamification, self-service software provisioning, and powerful asset connectors for the age of data everywhere.
-Demonstrate how Cireson offers customers a choice to consume Microsoft System Center and Cireson via Microsoft Azure in the cloud or Hyper-V on premise.
15th December 2016 - Microsoft Paddington Vuzion Awareness EventVuzion
How you can become a complete cloud solution provider and future proof your business. Here we cover:
- Updates on the latest SMB and channel market trends
- An in-depth understanding of how to make Microsoft’s Cloud Solution Provider Programme (CSP) work for you
- Insights into how to future proof your business – transitioning to solution-led propositions and managing customers’ lifecycles
- How to build more compelling solutions and increase your profit on cloud services
- In-depth insights into Office 365 and Microsoft’s Cloud Platform, Azure – learn how you can generate opportunities in 2017
The much-awaited version of SharePoint, 2016 will be available in Q1 of 2016. What can you expect? What are the major improvements? What is in it for end-users, IT Pros and developers? Eager to see the benefits of SharePoint 2016 and be ready for the next big release?
[AIIM] Getting Stuff Done with Content - Tony Peleska and Jordan JonesAIIM International
It’s no longer enough to manage all of the enterprise content you’re storing, you need to put it to work for you. Learn how Cisco Systems and the Minnesota Housing Finance Agency are “Getting Stuff Done” with their content.
Are you grappling with the major dilemma concerning your existing SharePoint intranet portal? Should you stick with an on-premises solution or migrate to the cloud?
Topics covered:
Cloud options available
Is O365/cloud right fit for you?
What you gain or lose moving to cloud?
Migration Strategies
Best practices for migration
Although the Cloud is now mainstream for many large Enterprises, organisations who truly aim to maximise the value of their cloud platform also focus on refactoring the model by which they operate their IT. In this session you will learn about the latest developments in operations within the cloud, including operational processes, architecture, governance, organisation structure, and monitoring tools to maximise agility. This session will highlight the features of a Cloud-enabled IT operating model and how AWS customers benefit from delivering a new approach to IT.
Speaker: Andrew Mitchell, Solutions Architect, Amazon Web Services
Featured Customer - NAB
Reduce Troubleshooting Time for Teams Call Quality Issues from Days to Minutespanagenda
Link to recording: https://www.panagenda.com/webinars/reduce-troubleshooting-time-for-teams-call-quality-issues-from-days-to-minutes/
A webinar by Ståle Hansen, Ben Menesi, and Carl Baumann
Please join us for this discussion with Ståle Hansen (Microsoft RD & Teams MVP) to hear the unvarnished truth from Microsoft Teams UC experts about troubleshooting call quality issues.
If your company has transitioned to Microsoft Teams as the standard solution for internal and external calls, and for all online meetings, then you need to attend this webinar. This will be a “no holds barred” technical discussion with Microsoft Teams UC experts on the necessary data sources to do proper root cause analysis for Teams call quality issues. We will discuss the 5 common factors that impact call quality performance and spotlight what information and tools are needed to monitor those items in tandem with the Call Quality Dashboard (CQD).
While valuable as a high-level oversight tool, CQD doesn’t help isolate what problems are causing issues. This is painfully true for remote workers and their unmanaged networks. What’s needed is full visibility into each aspect of the cloud connection – from the user endpoint to the Microsoft data center – to provide transparency on the impact for the users’ digital experience.
During the webinar you will receive an introduction to OfficeExpert Endpoint Performance Monitoring (EPM). This new SaaS solution provides data analytics for Microsoft 365 performance and availability from the end-user perspective. If you want to know the truth about your Teams call quality experience, then you should see how actionable insights can speed troubleshooting and help remediate issues before they become escalations from an executive.
About Ståle Hansen (CEO at CloudWay, Microsoft RD & Teams MVP)
Ståle Hansen is the Founder and Principal Cloud Architect at CloudWay. He is awarded as Microsoft Regional Director and Office Apps and Services MVP with over a decade of experience with Skype for Business and now focused on hybrid Microsoft 365 and Teams. In 2018 he received an honorary award from Microsoft Norway for his longtime commitment to knowledge-sharing. He was recognized as top 100 UC influencers by Mio in 2020.
As a popular public speaker he is regularly invited to share his experience at international conferences such as Lync Conference, TechEd, Microsoft Ignite, Experts Live, CommsvNext and Techmentor. He is a co-author of the book “Office 365 for IT Pros” and you can follow his YouTube channel on Microsoft 365 productivity. He loves to share his understanding as a blogger since 2009 and as a highly rated trainer.
What you will learn:
- Real-Time monitoring for remote user call quality performance
- Detailed analytics for end-point computers (CPU, memory, background processes, etc.)
- In-Depth metrics for ISP performance
- Fast troubleshooting for call quality issue resolution
Modernize and Simplify IT Operations Management for DevOps SuccessDevOps.com
Whether your organization is already leveraging tools that are cloud based tools or you are part of an organization undergoing transformation, you may have the challenge of a hybrid set of workload deployments, both cloud based and on-premises. Join us for this webinar to explore the common operational challenges many DevOps teams are facing today, how IT operations best practices could be leveraged for use in a DevOps methodology and how modern operations management tools can help you carry out those best practices to meet your goals on an on-going basis.
Similar to Atlassian User Group NYC 092718 Event (20)
Talks from:
Martin Farley (GSK) - Managing Data in Confluence
Jacek Wizmur-Szymczak and Pawel Mazur (Spartez) - Agile Estimation
Marlon Palha
Dileep Bhat
Madhu Matrubai
Jira - Solving Reporting Problems using eazyBIMarlon Palha
Presentation and demonstration to show various ways of solving reporting problems in Jira - in this case using eazyBI tools.
Lauma Cirule
Zane Baranovska
Ilze Leite-Apine
Marlon Palha
Dileep Bhat
Madhu Matruba
Atlassian User Group Meetup on June 21, 2017. Talks from:
Joseph McFarlane, Lucid - Lucidchart
Steve King, Atlassian - Atlassian Server Products
Philipp Göllner, XALT - Using Confluence for Event Management
Atlassian User Group NYC - May 24, 2017 SlidesMarlon Palha
Talks on May 24th at Schoology were provided by:
Laura Daly, Atlassian - DevOps, the Atlassian Way
Boris Berenberg, Blended Perspectives - Optimizing JIRA and Confluence
Dan RIley, Atlassian - StatusPage Product Overview
Atlassian User Group NYC April 27 2017 PresentationsMarlon Palha
These are the slides from the NYC Atlassian User Group held on April 27, 2017. Speakers included:
Michael Pryor and Matt Cowan - Trello @ Atlassian
Mike Solomon - Group Nine Media
Harp Athwal and Jamie Echlin - ScriptRunner @ Adaptavist
Atlassian User Group NYC 03302017 PresentationsMarlon Palha
AUGNYC March 30 2017 event with 3 talks:
Top JIRA Admin Mistakes - Rachel Wright
Microservices with Atlassian - Chris Riley
Confluence Full Scale Deployment - Ethan Foulkes
ITHAKA | JSTOR Business Systems - What we doMarlon Palha
The Business Systems team at ITHAKA | JSTOR is hiring. Join a team of developers, systems engineers, product, qa and production support staff.
Learn more about what we do and contact us to find out more!
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Welocme to ViralQR, your best QR code generator.ViralQR
Welcome to ViralQR, your best QR code generator available on the market!
At ViralQR, we design static and dynamic QR codes. Our mission is to make business operations easier and customer engagement more powerful through the use of QR technology. Be it a small-scale business or a huge enterprise, our easy-to-use platform provides multiple choices that can be tailored according to your company's branding and marketing strategies.
Our Vision
We are here to make the process of creating QR codes easy and smooth, thus enhancing customer interaction and making business more fluid. We very strongly believe in the ability of QR codes to change the world for businesses in their interaction with customers and are set on making that technology accessible and usable far and wide.
Our Achievements
Ever since its inception, we have successfully served many clients by offering QR codes in their marketing, service delivery, and collection of feedback across various industries. Our platform has been recognized for its ease of use and amazing features, which helped a business to make QR codes.
Our Services
At ViralQR, here is a comprehensive suite of services that caters to your very needs:
Static QR Codes: Create free static QR codes. These QR codes are able to store significant information such as URLs, vCards, plain text, emails and SMS, Wi-Fi credentials, and Bitcoin addresses.
Dynamic QR codes: These also have all the advanced features but are subscription-based. They can directly link to PDF files, images, micro-landing pages, social accounts, review forms, business pages, and applications. In addition, they can be branded with CTAs, frames, patterns, colors, and logos to enhance your branding.
Pricing and Packages
Additionally, there is a 14-day free offer to ViralQR, which is an exceptional opportunity for new users to take a feel of this platform. One can easily subscribe from there and experience the full dynamic of using QR codes. The subscription plans are not only meant for business; they are priced very flexibly so that literally every business could afford to benefit from our service.
Why choose us?
ViralQR will provide services for marketing, advertising, catering, retail, and the like. The QR codes can be posted on fliers, packaging, merchandise, and banners, as well as to substitute for cash and cards in a restaurant or coffee shop. With QR codes integrated into your business, improve customer engagement and streamline operations.
Comprehensive Analytics
Subscribers of ViralQR receive detailed analytics and tracking tools in light of having a view of the core values of QR code performance. Our analytics dashboard shows aggregate views and unique views, as well as detailed information about each impression, including time, device, browser, and estimated location by city and country.
So, thank you for choosing ViralQR; we have an offer of nothing but the best in terms of QR code services to meet business diversity!
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
7. Online Groups Launching
• Available under community.atlassian.com
• Community spaces for members to connect
outside of in-person events
• Ask questions, share presentations, engage
with broader audience
12. • OpsGenie and Jira Ops
• Jira and Confluence Cloud user limit up to 5k
• Jira Server Native Mobile App (coming soon)
• Price increases
• Jira Server (and DC) 8.0 - coming in late 2018
• Confluence Server will have improved search
• Server Updates
• Cloud Updates
• Data Center Updates
My main takeaways
15. Jira Ops
• Incident Command Center to handle:
• Alert and escalate to others
• Real-time chat
• Incident communication
• Customer service
• Postmortem and tracking post-incident tasks
16.
17.
18. Jira Ops
• Cloud only
• Free until early 2019
• Atlassian incident handbook
• See 2 min product demo
23. Price increases
• Effective Oct 12, 2018
• Server - 25% <= 500; 15% > 500
• Cloud - 10% > 100
• Data Center - upgrade credit eliminated for
Jira at 500
• Several renewal options at current prices
47. Data Center updates
• Project archiving - remove projects in 2 clicks
• Performance increase - Jira up to 25% after archiving;
Confluence 30% decrease in server operations time
• Data Center Approved Apps - worked with vendors to
ensure stability and performance
• Confluence - read-only mode
• Bitbucket Data Center migration tool - import from
multiple Server to one DC (soon)
49. • OpsGenie and Jira Ops
• Jira and Confluence Cloud user limit up to 5k
• Jira Server Native Mobile App (coming soon)
• Price increases
• Jira Server (and DC) 8.0 - coming in late 2018
• Confluence Server will have improved search
• Server Updates
• Cloud Updates
• Data Center Updates
My main takeaways
51. • Dream Teams - Shane Snow
• Ship It Live - Dom Price
• The User’s Community - Fabian Lopez
• Goal setting with OKRs - Otto Ruettinger
• Why you’re failing your remote workers - Vincent Kok
• Anatomy of Distributed Team - Marat Kiniabulatov
• 7 secrets for leading a team remotely - Josh Devenny
• Bridging cross functional teams - Ben Mackie
• How Open Work is Changing Team
Talks I enjoyed
• SotU’s Server/Data Center/Cloud
52. MARLON PALHA | CO-LEADER AUG NYC | SEPTEMBER 2018
Thank you!
53. Improve your IT Service
Management with
Atlassian Software
NYC Atlassian User Group
56. Objectives
Introduce some of the core concepts of IT Service
Management and Atlassian’s approach.
Help you better deal with incidents and service
requests using the Atlassian stack.
Explore some add-ons that can extend your ITSM
solution.
4
57. Agenda
Atlassian Approach to IT Service Management
Incident Management
Service Management
Extending Jira Service Desk
5
58. Atlassian Approach to ITSM
IT Team
Tasks
Problem
Service
Request
Incident Change
Comms
Collaboration Knowledge
Docs
Service
6
59. Adapt to evolving ITSM needs
Service Desk
Service
Request
Incident Problem Change
Application support team
project 2
Developers
Workplace support team
project 1
Users
7
60. Lean approach to adopting ITIL
ITIL Certified
Incident Management
Problem Management
Change Management
Service Request Management
8
61. Agenda
Atlassian Approach to IT Service Management
Incident Management
Service Management
Extending Jira Service Desk
9
63. Incident response priorities
Respond effectively
Recover fast and define
accountability
Communicate
clearly
Be open and minimize
distractions
Collaborate
effectively
Solve issues faster with
team
Improve
continuously
Learn and stay objective
Incident
11
64. Incident MTTR
Mean Time to Resolution (MTTR) websitewebsite
Mean Time to Diagnose (MTTD)
70% of time
70% time consumed in this phaseIdentify & Communicate Investigate & Diagnosis Resolve & Recover Closure
Alert
?
?
?
!
Incident
12
69. Automation Rules
Automation of repetitive
tasks to save time and
streamline IT support
Classify urgent issues to
increase IT team awareness
Incident
17
70. Runbook KB articles are
automatically associated with
the incident, so agents can
quickly start troubleshooting
Easy access to knowledge base articles for Agents
Incident
18
71. IT documentation
Manage and collaborate
around critical IT
documentation
Define Runbook incident
troubleshooting guides to
help IT staff quickly
respond to major outages
KB articles for users and
IT staff
Incident
19
78. Incident resolution
Easily resolve incidents while
capturing important information
for future reporting
Link the incident to software bugs or
change requests
Use automation rules
to keep linked issues
updated
Incident
26
80. Post incident reviews
Capture critical insights to
document what went wrong
and shared lessons learned
Standardize the PIR process
to improve service quality
Incidet
Incident
28
81. Incident Management
Atlassian places IT teams on the fastest path to incident resolution
Lower incident
MTTR
Provide IT teams with the tools
they need to minimize service
outage time
Communicate
clearly
Improve customer communication
during service disruptions
Improve
collaboration
Breakdown barriers and solve
incidents faster with connected
teams
Share and learn
Learn from major incidents and share
those insights with IT and Dev teams to
improve service quality
Incident
29
82. Agenda
Atlassian Approach to IT Service Management
Incident Management
Service Management
Extending Jira Service Desk
30
84. Service request priorities
Think ‘customer first’
Focus on what customers
need the most from service
request catalogue
Focus on popular requests
Build from there based on usage and
feedback
Integrated knowledge
Give users easy access to
knowledge base articles
Service
Request
32
85. Access entire service desk from
a single search portal
Easily find popular service desks
or recent requests
Central portal for service desk
Service
Request
33
86. Create the request for yourself or on
behalf of another user
Easily include approvals
Simple to understand and complete
Customer portal
Service
Request
34
87. Service request fulfillment: IT agents get work done faster
Collaborate with team members
Access KB articles to share with
customers or assist agents
Service request details and SLAs
Service
Request
35
88. Service request catalog administration
Measure the effectiveness of KB articles
Easily create and manage a service
catalog with JIRA Service Desk Request
Types
Implement automation rules to improve
service request response
Configure SLAs that keep IT teams
focused on delivering top quality self-
service
Service
Request
36
89. Simple self-service
Make it easy to ask for help and
find answers
Answers are a search away
Find answers while deflecting
support tickets to reduce the IT
teams workload
Streamline request fulfillment
Give IT teams the tools they need to fulfill
requests
Service catalog made easy
Easily manage and deliver value to your
entire organization
Service Request Management
Atlassian enables IT teams to deliver amazing service
? Search
Service
Request
37
91. Agenda
Atlassian Approach to IT Service Management
Incident Management
Service Management
Extending Jira Service Desk
39
92. • Synchronize parent and sub-tasks
• Comment on related issues on resolve
• Add sub-tasks on issue creation
• Auto-assign issues
• Re-open issue on customer comment
• Automate creation from monitoring
• Monthly recurring tasks
• Automatically respond to known errors
• Send SMS for high priority issues
• Identify SLA breaches and react
Automation for Jira
41
97. Resources
https://www.atlassian.com/it-unplugged/itsm (ITSM videos and tutorials
by Atlassian)
https://marketplace.atlassian.com/apps/1212161/extension-for-jira-
service-desk?hosting=server&tab=overview (Extension for Jira Service
Desk)
https://marketplace.atlassian.com/apps/1215460/automation-for-
jira?hosting=cloud&tab=overview (Automation for Jira)
https://www.atlassian.com/software/jira/ops (Jira Ops)
46