In the Sprout Labs Learning While Working Manifesto we talk about challenges of what we are calling the 3Cs – Change, Complexity and Collaboration. Continuous learning and the 70:20:10 model is an ideal approach to dealing with these challenges. Application of the 70:20:10 model is new mindset for learning and development. 70:20:10 models are more complex than just organising events. A useful mindset is to think about the 70:20:10 learning model as an eco-system.

1. How to design 70-20-10 learning
eco-systems

2. We will explore:
• the features of learning ecosystems
• how digital technologies can be used to increase and
enhance learning
• the mindsets that are required to design learning
ecosystems
• how to generate new ideas for learning models and where
to look for ideas.

4. It’s 3 things
Design patterns
A process Some principles

5. Manager as
learning leader
Employee as self
directed learner L&D as ecosystem
designer

7. Learning goal.
Simulation based
workshop.
Mobile App – sends
reminders and practice
activities and tracks goals.
This is all reported using
xAPI.
Virtual Classrooms
for progress check-
ins about lessons
learnt.
Coaching.
A program for
managers.

8. An ecosystem is an interactive
system of components that
work together.

9. A learner centered learning
eco-system.

10. Pathways
Performance
support
Communities of
practice
Group learning
Collections of
knowledge
Best practice
examples
Getting better
goals
Practice
Feedback
Coaching
Mentoring

11. Technology
70-20.com
xAPI
Focus on getting better rather than being good.
Nine Things Successful People Do Differently - Heidi Grant Halvorson
Getting better
goals

12. Practice
Learning is more than just doing the job.
Principle: Employees
need to be allowed to
practise and fail, learn
and try again.
Formal courses that are performance
focussed can provide can the chance for employees
to
practice and fail.
This what great digital learning can achieve.

13. Pathways
Practice
Employees and managers need to be guided.
Examples:
Competence frameworks
Multiple level programs
Manager and coach guides for programs
Principle: The manager's
role in learning programs
should be purposefully
designed.
Getting better
goals

14. Pathways
Practice
Feedback
Coaching
Mentoring
An employee's manager is the key enabler
to learning.
Principle: Everyone needs
to be given feedback on
their performance.
Principle: Managers need
to be supported to
implement learning while
working.
Getting better
goals

15. Pathways
Communities of
practice
Group learning
Practice
Feedback
Coaching
Mentoring
Principle: Work and
learning should be social.
Technology
Totara Social
Slack
Podio
jostle.me
Blogs
Principle: Employees need
to work with peers and
their manager to reflect
and articulate what they
are learning and how
change is happening.
Getting better
goals

16. Communities of
practice
Group learning
Built to last

17. Group learning
Workshops run by peers
Lessons learnt
Retrospectives
Continuous improvement
Issue management

18. Performance
support
Collections of
knowledge
Best practice
examples
Technology
Degreed
RSS readers
SupportPoint
Wikis – confluence
Training is too often just information
provision.
Principle: Learners should
be able to quickly and
easily access the
information they need.

19. Pathways
Performance
support
Communities of
practice
Group learning
Collections of
knowledge
Best practice
examples
Practice
Feedback
Coaching
Mentoring
Getting better
goals

20. Many pieces of technology I’ve
been talking about are also the
enablers for a digital workplace.

21. Some may exist already and
they not being used for learning.

22. Collaboration
Organizing
information
Reflecting

23. L&D as ecosystem
designer
Designs
relationships
between the
components.
Designs for the
short term and
long term.
Does more than
design courses.
Designs how the
system will be
supported eg
what we as
“gardeners” do

24. Looking for ideas for beyond
corporate learning?

25. Think about something you’re
passionate and self motivated
about.

26. How does learning in that area
work for you?

27. Their own creative
projects
An experience
artist as coach
How are artist’s trained?
Critiques
Visual journals
Assessed by
portfolio
Shared studios
Side shows

28. Simulations
How are doctors trained?
Supervisor
Assessed by
simulations and
exams
Journals Conferences
Working with
patients
Group learning
Observation

29. Thank you for your participation!
Dr Robin Petterd
Learning Consultant
M: +61 419 101 928
E: robin@sproutlabs.com.au
T: @sproutlabs_au