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Implementing 70:20:10 - A demonstration of a Proven Support Solution: Toolkit for Managers

Numerous successful organisations currently use the online Toolkit for Managers to support their management populations. We’d like to show you why, by demonstrating how this resource delivers flexible, inspirational performance support for your leaders and managers.

Implementing 70:20:10 - A demonstration of a Proven Support Solution: Toolkit for Managers

  1. 1. Effectiveness of
  2. 2. Welcome to today’s Webinar Implementing 70:20:10 - A demonstration of a Proven Support Solution: We will be starting shortly at 12:00pm GMT Using the question box on the right hand side please let us know why you are joining us today Please insure you have entered your audio PIN, otherwise you may not be able to hear the webinar www.toolkitformanagers.com
  3. 3. Housekeeping Questions • Question box • All on mute • Raise your hand • Q&A at end Post Webinar • Webinar Recording • Webinar Slides • Free Trial Access www.toolkitformanagers.com
  4. 4. Today’s Team Julie Ibbott Moderator David Nichol Presenter www.toolkitformanagers.com Adel Woodward Technical Support
  5. 5. Implementing 70:20:10 A demonstration of a Proven Support Solution: David Nichol Business Development @davidnichol www.toolkitformanagers.com
  6. 6. • 70:20:10 • Performance Support • Toolkit for Managers • User Journeys • Q&A www.toolkitformanagers.com
  7. 7. Can you remember a great learning experience you have had? www.toolkitformanagers.com
  8. 8. Who said: “For the things we have to learn before we can do them, we learn by doing them” Lord Sugar Aristotle W. Churchill www.toolkitformanagers.com JFK
  9. 9. 70% On the Job Experience 20% 10% Informal Learning Formal Learning Source: Charles Jennings www.toolkitformanagers.com
  10. 10. www.toolkitformanagers.com
  11. 11. Where is your organisation on the 70:20:10 journey? – Research Phase – Looking to implement in the near future – Already implemented www.toolkitformanagers.com
  12. 12. Why do organisations implement 70:20:10 ? Cost Timeliness • • • • • • • • Training Facilities Trainer Travel Expenses Employees out of office No ‘Just in Time’ Finding knowledge Access to experts Remembering Stuff A need to learn at the speed of the business www.toolkitformanagers.com
  13. 13. What you need to think about when Implementing 70:20:10: • The Tools • The Practices • The Techniques • Managers to be involved www.toolkitformanagers.com
  14. 14. Within L&D we simply need to provide our people with: Resources Time Channels eLearning Classroom Performance Support Communities You Tube At Work At Home On the Go Desktop Laptop Mobile Tablet www.toolkitformanagers.com
  15. 15. • Who said: “Never memorise something that you can look up” M. Thatcher S. Jobs B. Johnson www.toolkitformanagers.com A. Einstein
  16. 16. Performance Support - Providing Support at the Moment of Need “Never memorise something that you can look up” Albert Einstein www.toolkitformanagers.com
  17. 17. Performance Support - Providing Support at the Moment of Need Bob Mosher Conrad Gottfredson www.toolkitformanagers.com
  18. 18. 5 Moments of Learning Need New More Apply Solve Change www.toolkitformanagers.com
  19. 19. 23% “Managers with best practice performance support tools at their fingertips can deliver a 23% increase in organisational performance”* *BIS Leadership & Management in the UK: The key to Sustainable Growth, July 2012 www.toolkitformanagers.com
  20. 20. • Available to over 1 million Leaders & Managers • Customisable • Just in Time • Anytime, Anywhere • Over 2,000 separate resources • Over 50 Topics www.toolkitformanagers.com
  21. 21. • Quality Charter • Content Updated Monthly • Team of Experts • Variety of Thought Leaders • Accessible for All www.toolkitformanagers.com
  22. 22. 16 Content Types www.toolkitformanagers.com
  23. 23. www.toolkitformanagers.com
  24. 24. How to Guides www.toolkitformanagers.com
  25. 25. Audio • • • • • Interviews Exercises Podcasts Productivity Tools Transcriptions www.toolkitformanagers.com
  26. 26. Video www.toolkitformanagers.com
  27. 27. Templates www.toolkitformanagers.com
  28. 28. User Journeys Katie Sean www.toolkitformanagers.com
  29. 29. Katie • New Project • Not much experience • Access at work to: www.toolkitformanagers.com
  30. 30. Task 1: Fundamentals Infograph Project Scope Template How to Guide www.toolkitformanagers.com
  31. 31. Task 2: Implementation Key Ideas: Tools Available Best Practice Exercise: Project Life Cycle www.toolkitformanagers.com
  32. 32. Task 3: Evaluation Case Study Exercise: Lessons Learn Evaluation Template www.toolkitformanagers.com
  33. 33. Sean • • • • Recently Promoted Not office based Make Presentation Access at home to: www.toolkitformanagers.com
  34. 34. www.toolkitformanagers.com
  35. 35. www.toolkitformanagers.com
  36. 36. www.toolkitformanagers.com
  37. 37. Presentation Day • On Train • Last Minute Nerves • Downloadable App www.toolkitformanagers.com
  38. 38. Out of Hours Usage (5pm – 9am) • Over 50% via Mobile www.toolkitformanagers.com
  39. 39. What is the key area your managers require support on at the moment? – – – – – Leadership Developing People Operational Skills Personal Effectiveness Other www.toolkitformanagers.com
  40. 40. www.toolkitformanagers.com
  41. 41. Thank You & Any Questions? www.toolkitformanagers.com
  42. 42. www.toolkitformanagers.com
  43. 43. For Free Trial Access Contact us on: 08451 707 700 info@elearningconsortium.com www.toolkitformanagers.com www.toolkitformanagers.com

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