1. Change with greater purpose
Using
Innovation in
Humanitarian
Work
By Muhamad SHABAREK, UNDP Syria Innovation Project
Manager
14 October 2020
Go to www.menti.com and use the code: 14 49 50 9

2. Internet access
• Network name: Shahba Aleppo
• User: 2033
• Password: 2046
www.menti.com
Code: 14 49 50 4

3. Today’s agenda
 Good morning, who is here?
 What about today, Rules, Objectives and Expectations
 What is Innovation for development about? The
innovation process
 Tools for Innovation, The concept of Design Thinking
 Examples and good practices
 Questions and conclusion
 Group picture and small fun exercise
Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 3

4. Who’s in the room?
Using www.menti.com, introduce
yourself answering the following:
1. Your name & organisation?
2. Your current position (what do you
do)?
3. What is Innovation in Humanitarian
work means for you (or your
organisation?
4. A recent innovation that you heard
about?
5. Email address and mobile number to
share with you the slides and follow
up.
Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 4

7. Why Innovation?
Unmet needs
Why should we live with problems
unsolved indefinitely?
Innovation into Solutions

8. RE-IMAGINING DEVELOPMENT
FOR THE 21ST CENTURY
The impact of artificial intelligence on unemployment.
Migration due to climate change. The influence of fake
news on democracy and conflict. The speed, dynamics
and complexity of today’s challenges are fundamentally
different from previous eras in history.
Our current approaches are not making enough progress
against 21st century challenges. The outside world is
moving faster than many of our development solutions
are adapting. Effectively addressing these challenges
doesn’t just require new solutions. It requires radical new
ways of identifying solutions and speeding up how quickly
we learn about complex challenges.
Current
approaches
21st century
challenges
Impact gap
Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 8

9. Innovation within UNDP
Innovation for development is about identifying more effective solutions that add value for
the people affected by development challenges – people and their governments, our users
and clients. For example, new approaches include setting up innovation labs with
governments to re-design public service delivery; embracing data innovation to implement
and monitor the SDGs; exploring emerging and alternative sources of financing to deepen
and diversify the resourcing and implementation of the SDGs, from social impact bonds to
pay-for-success and crowdfunding avenues or using behavioural insights to facilitate
policy-making.
Challenging the status quo. We work with partners to create prosperity for all, protect the planet and question
conventional wisdom. #inno4dev
Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 9

12. Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 12

13. Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 13

14. Accelerating Economic Recovery and Livelihood
support through innovative solutions that have
multiplier effects across the Sustainable
Development Goals.
identifying more
effective solutions
that add value for
the people affected
by Syrian crisis
Exploring
emerging and
alternative sources
of financing re-designing service
delivery and projects to
increase effectiveness
and impact
fostering an innovation
culture within UNDP
and in Syria
• Scan the horizon for
future-oriented ways
to address complex
development
challenges
• Curate and foster
networks of
intrapreneurs and
partners for knowledge
sharing
• Cultivate innovation
within UNDP

15. Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 15

17. BUILDING THE WORLD’S
LARGEST AND FASTEST
LEARNING NETWORK ON
DEVELOPMENT CHALLENGES
The UNDP Accelerator Labs were created to re-imagine
development for the 21st century – and do so at an
unprecedented scale by tapping into the relationships,
resources, and expertise of UNDP and its partners.
The UNDP Accelerator Labs network will be the largest
learning network focused on development challenges. 60
Lab teams in 60 countries will test new ways of working to
address social and environmental challenges. The Labs
accelerate learning by working as a globally integrated
network where each lab learns from the rest, by drawing
inspiration from local solutions that are already working, by
tapping into the best minds nationally, and by trying out
multiple ways of solving problems in parallel.
LABS ARE…
• New skills and tools: sensemaking, collective
analysis, systems thinking, design thinking,
data visualisation, foresight..
• A global learning network
• A safe space for experimentation
• Tapping into existing solutions locally and
globally
• Diversifying sources of intelligence: new data
sources, unusual and grassroots partners
THEY ARE NOT…
• Technology Labs
• Constrained to particular types of interventions
• Think tanks or internal consulting firms
• Standalone projects in CO portfolios
Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 17

18. We now have a network of Labs…
PEOPLE

19. Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 19

20. Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 20

21. Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 21

22. Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 22

23. Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 23

24. How do we scale?
Scaling out:
impacting greater
numbers
Scaling up:
impacting laws
and policies
Scaling deep:
impacting culture
Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 24

25. Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 25

26. Innovation Tools
Design Thinking

27. Human-Cantered
Approach
Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 27

28. ‫التصميمي‬ ‫للتفكير‬ ‫ناجح‬ ‫تطبيق‬ ‫عن‬ ‫مثال‬
Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 28

29. Human-Cantered
Approach
Stakeholder
mapping
Persona
Field visit
Empathic
interviewing
Problem Tree
5Whys
Brainstorming
6 hats
Learning portfolio
Design Concept
Business Canvas
Project Plan
Prototyping
ways
Feedback forms
Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 29

30. Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 30

31. HOW MIGHT WE ………………. (ACTION WHAT)
………………. FOR
……………….(WHOM)……………….IN ORDER
………………. (TO CHANGE SOMETHING).
‫أن‬ ‫بإمكاننا‬ ‫كيف‬
( .....
‫به‬ ‫سنقوم‬ ‫الذي‬ ‫الفعل‬
(
....
‫أجل‬ ‫من‬
( ........
‫من‬
...... )
‫لكي‬
( .........
‫نأمله‬ ‫الذي‬ ‫التغيير‬
.)
Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 31

32. Building Concept
32

33. 33

34. Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 34

35. Prototyping
the purpose of Prototyping is to create a basic version of the key elements of a
product or service that we can test and learn from.
Prototype don’t have to be perfect. Don’t get bogged down in the colours, in the
specific wording, etc.
Prototyping is iterative: we create a thing, test it, learn from it, and then toss it out
and build a better version!
Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 35

36. Ways of Prototyping
There are lots of different ways to prototype, but we’re going to focus on four:
i. Role Plays for Interactions
ii. Story Boards for Services
iii. Paper Prototypes for digital tools, awareness raising materials, or data collection
instruments
iv. Physical Models for physical, tangible products.
Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 36

37. Story Board
Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 37

38. Paper Prototypes Card
Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 38

39. Persona and Behavioural insights
39

40. 40

41. 41

42. Crisis
Finance
Tradition
al ODA Poole
d
funds
Catastrop
he
insuran
ce
Subsidis
ed
loans
Counte
r-
cyclical
loans
Payme
nt for
results
Internatio
nal
Finance
Facilitie
s
Blende
d
financ
e
Local
curren
cy
loans
Micro
-
finan
ce
Impac
t
investme
nt
Blockcha
in
Relationship between innovative
finance instruments
Financing for development:

43. Any questions?
Muhamad SHABAREK
Innovation Project Manager
United Nations Development Programme
Mazzeh, West Villas, Damascus, Syria
Tel: +963 11 612 98 11 (Ext. 229)
Cell: +963 933 41 17 41
Fax: +963 11 611 45 41
Skype: mshabarek
www.sy.undp.org
Using Innovation in Humanitarian Work Learning Session | Aleppo, 14/10/2020 43

47. Thank you!