This document provides information about booking and staying at a hotel. It lists steps for booking a room, checking in, and checking out. It also lists different room types and hotel staff members. Finally, it outlines various hotel amenities including areas of the hotel, services provided to guests, and included amenities like breakfast.

2.  Book a room
 Check in
 Check out
Welcome
Thank you,
goodbye

3. • Double room
• Single room
• Twin room

5.  Receptionist
 Maid
 Guest
 Bartender

6.  Lobby
 Spa
 Swimming pool
 En-suite
 Gym
 Lift

7.  Room service
 Wake up call
 Breakfast buffet
 Valet parking