Assertiveness

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The document discusses assertiveness as an important communication skill that is distinguished from aggression and passivity. It provides principles for being assertive, including expecting to be listened to, using physical presence and voice effectively, being prepared, creating rapport, choosing language carefully, remembering to thank others, and using humor appropriately. While some people find assertiveness difficult, with practice of these principles one can communicate confidently and respect others' boundaries.

Technology Business

Assertiveness (Aggressive Self Assurance)

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Shyness (also called diffidence) is the feeling of apprehension, lack of comfort, or awkwardness especially when a person is around other people. This commonly occurs in new situations or with unfamiliar people. Shyness can be a characteristic of people who have low self-esteem. We’ve both experienced different variations of shyness, and through practice and increased awareness we have both overcome this. The following are tips that have helped us overcome this uncomfortable feeling.

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