The document discusses IT managed services and the benefits of a fixed bid model. IT managed services involves outsourcing IT projects and functions to a third party vendor. A fixed bid model provides known costs, deliverables, and a flexible team size. This allows clients to free up time for IT managers and add staff as needed. Benefits include establishing rates with multiple vendors, improved staffing options, reduced project costs and legal obligations. The document cautions that projects require clear definitions and contingencies to avoid potential issues between multiple outsourced vendors. Establishing checkpoints and a post-production support period helps ensure successful delivery and transition of projects.