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Applying Lean in Learning and Teaching
Colston.Sanger@port.ac.uk

Transforming the Public Sector: Lean in Services and Higher Education
University of Portsmouth
25-27 January 2012
Agenda

1. Why Lean in learning and teaching?
2. What I do: some examples
3. Contributions, questions
1. Why Lean in learning and teaching?
Because Lean is about learning

The two core principles of Lean
• Respect for people
– Engagement, meaningful contact is all
– Without engagement, there is no learning
– In my experience, students are crying out for an HE experience that
engages with them as sensible, sensitive, idealistic, thoughtful beings

• Continual improvement
– Necessarily involves learning, shifts in thinking that enable us to see
things differently
2. What I do: some examples
Learning Lean in a Lean way

Low-fidelity business simulation as an early
experience in common and organising theme on an
international MBA core unit
Managing Projects
• An MBA elective elsewhere
– A very popular final year u/g
unit at Portsmouth

• Working on live projects
– Requires engagement

• Managing Projects
– Not Project Management
– … as a team sport

• Calibrating the process of
learning
– Frequent opportunities for
group reflection and hence
learning
Intended learning outcomes
Knowledge and
understanding

Practical subject-specific skills

• Describe …

• Demonstrate …

• Develop …

• Identify
similarities, differences, connect
ions …

Transferable skills
Intellectual skills

• Manage own learning …

• Evaluate…

• Communicate effectively …

• Analyse …

• Work with others …

• Exercise appropriate
judgement …

• Recognise and support
followership, and be proactive in
leadership
Working on live projects that matter
Calibrating the process of learning -I
• Learning agreement
• Check-in
• Weekly project progress
reviews
• End of unit project
retrospective
Calibrating the process of learning -II
• Learning agreement
• Check-in
• Weekly project progress
reviews
• End of unit project
retrospective
Calibrating the process of learning -III
• Learning agreement
• Check-in
• Weekly project progress
reviews
• End of unit project
retrospective
Using Lean tools – what does success
look like?
Using Lean tools – an A3

Team Olympia
Using Lean tools –
simple process mapping
End of unit project retrospective
It seemed to work …
Being asked what we had learnt
about managing projects at the
start of every class was
something I learnt a lot from. It
helped me reflect on experiences I
had with several formal and
informal groups … this semester.

But the main lesson, both for the human
and managerial side, has been that a very
high percentage of a project success
comes from the team coordination and
cohesion. Personally speaking, I believe
team members' motivation to achieve the
goal came from trust, perceived equality
in hierarchical terms, and pleasing work
environment. Sometimes this
atmosphere comes naturally, some other
times it needs to be created …

Regarding my own learning
on the Managing Projects
course, I have to say that I
have really enjoyed the
classes, and the outcome
has been greater than I
would have expected...
In this unit we were taught to find
many of the answers ourselves,
which I have personally learned
much more from... I learned to be
less dependent on teacher advice
and more dependent on my own,
which has given me more
confidence. I think this was a
really good learning experience.
Sometimes teachers answer far
too many questions easily when
they really need to let the student
search for their own answers.
The summary
Lean is about learning

• Respect for people
– Without engagement, there is no learning

• Continual improvement
– Necessarily involves learning, shifts in thinking that enable us to see
things differently
3. Contributions, questions

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Applying Lean in Learning and Teaching, Transforming the public sector, Portsmouth, 25_27 Jan 2012

  • 1. Applying Lean in Learning and Teaching Colston.Sanger@port.ac.uk Transforming the Public Sector: Lean in Services and Higher Education University of Portsmouth 25-27 January 2012
  • 2. Agenda 1. Why Lean in learning and teaching? 2. What I do: some examples 3. Contributions, questions
  • 3. 1. Why Lean in learning and teaching? Because Lean is about learning The two core principles of Lean • Respect for people – Engagement, meaningful contact is all – Without engagement, there is no learning – In my experience, students are crying out for an HE experience that engages with them as sensible, sensitive, idealistic, thoughtful beings • Continual improvement – Necessarily involves learning, shifts in thinking that enable us to see things differently
  • 4. 2. What I do: some examples
  • 5. Learning Lean in a Lean way Low-fidelity business simulation as an early experience in common and organising theme on an international MBA core unit
  • 6. Managing Projects • An MBA elective elsewhere – A very popular final year u/g unit at Portsmouth • Working on live projects – Requires engagement • Managing Projects – Not Project Management – … as a team sport • Calibrating the process of learning – Frequent opportunities for group reflection and hence learning
  • 7. Intended learning outcomes Knowledge and understanding Practical subject-specific skills • Describe … • Demonstrate … • Develop … • Identify similarities, differences, connect ions … Transferable skills Intellectual skills • Manage own learning … • Evaluate… • Communicate effectively … • Analyse … • Work with others … • Exercise appropriate judgement … • Recognise and support followership, and be proactive in leadership
  • 8. Working on live projects that matter
  • 9. Calibrating the process of learning -I • Learning agreement • Check-in • Weekly project progress reviews • End of unit project retrospective
  • 10. Calibrating the process of learning -II • Learning agreement • Check-in • Weekly project progress reviews • End of unit project retrospective
  • 11. Calibrating the process of learning -III • Learning agreement • Check-in • Weekly project progress reviews • End of unit project retrospective
  • 12. Using Lean tools – what does success look like?
  • 13. Using Lean tools – an A3 Team Olympia
  • 14. Using Lean tools – simple process mapping
  • 15. End of unit project retrospective
  • 16. It seemed to work … Being asked what we had learnt about managing projects at the start of every class was something I learnt a lot from. It helped me reflect on experiences I had with several formal and informal groups … this semester. But the main lesson, both for the human and managerial side, has been that a very high percentage of a project success comes from the team coordination and cohesion. Personally speaking, I believe team members' motivation to achieve the goal came from trust, perceived equality in hierarchical terms, and pleasing work environment. Sometimes this atmosphere comes naturally, some other times it needs to be created … Regarding my own learning on the Managing Projects course, I have to say that I have really enjoyed the classes, and the outcome has been greater than I would have expected... In this unit we were taught to find many of the answers ourselves, which I have personally learned much more from... I learned to be less dependent on teacher advice and more dependent on my own, which has given me more confidence. I think this was a really good learning experience. Sometimes teachers answer far too many questions easily when they really need to let the student search for their own answers.
  • 17. The summary Lean is about learning • Respect for people – Without engagement, there is no learning • Continual improvement – Necessarily involves learning, shifts in thinking that enable us to see things differently

Editor's Notes

  1. This is what characterised the Toyota production system right from the earliest days. Respect for people is also what Deming demonstrated in Japan in the early 1950sTo talk about continual improvement is necessarily to talk about a process of learningContinual (frequently occurring). Not necessarily continuous (occurring all the time)Engagement comes first, because without engagement (physical and psychological presence) there can be no learningBut what is the aim of the system (of HE)? As Deming said, the aim, the purpose, is necessarily a value judgement. HE does seem to have rather lost its way in recent years (as its world and the world around it has become more complicated). We could talk about ‘Excellence’
  2. The scenario here was that they were a group of reformed bankers running a greetings card business. The initial state was purposefully convoluted. The task was to Lean business operations.What is fascinating is how little it takes to become real: Managing Directors get fired; real arguments break out between Heads of functional areas; workers go on strike.Frankly, it is chaotic: I wouldn’t dream of letting these MBAs anywhere near a business!But because of that there is huge learning that is frequently and spontaneously referred back to within the unit.
  3. This is what characterised the Toyota production system right from the earliest days. Respect for people is also what Deming demonstrated in Japan in the early 1950sTo talk about continual improvement is necessarily to talk about a process of learningContinual (frequently occurring). Not necessarily continuous (occurring all the time)Engagement comes first, because without engagement (physical and psychological presence) there can be no learningBut what is the aim of the system (of HE)? As Deming said, the aim, the purpose, is necessarily a value judgement. HE does seem to have rather lost its way in recent years (as its world and the world around it has become more complicated). We could talk about ‘Excellence’