Organization / Workplace

Location

Occupation

Industry

Legal

About

• Created critical KPIs to track and improve on-time delivery, customer issues and safety statistics. • Delivered training modules to inter-departmental teams to ensure smooth adoption of new program. • Completed training on-time and under-budget • Generated, typed, formatted and edited letters, documents, motions, briefs and client forms and performed competitive analysis to make recommendations for future company growth • Created new departmental procedures manual and assessed organizational training needs. • Implemented new work process flow which increased department productivity.