The document summarizes Shell's experience installing 251 centrifugal pumps for its Scotford Upgrader Expansion 1 project. Key lessons learned are discussed from the design, procurement, construction, and startup phases. During construction, over 1000 deficiencies were found and over 300 non-conformance reports were issued. Strict adherence to standards like API 686 was important for successful leveling, alignment and grouting of pumps. Continuous temperature control and cleaning were also essential for preservation and installation.