The document discusses Shell's experience installing 251 centrifugal pumps for its Scotford Upgrader Expansion 1 project. It summarizes Shell's quality program aimed at achieving flawless start-up of projects. Specifically, it discusses lessons learned from previous projects that were incorporated into specifications for the pumps. It also outlines the procurement process, construction including installation, and commissioning of the pumps. The goal of the presentation is to discuss installation of the pumps and topics from each phase of the project from design to start-up.