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Infographic
The Global Shift To Android 2012

Infographic Summary

Introduction

Tablet Ownership

Android Users

Android Momentum

The Buying Cycle

Tablet Functionality

Work & Leisure

Africa & Asia
                                             The Global Shift To Android:
North America & Europe
                                             Business & IT Professionals
Conclusion

 IDG Connect is the demand generation
 division of International Data Group
 (IDG), the world’s largest technology
 media company.

 Established in 2005, it utilises access
 to 35 million business decision makers’
 details to unite technology marketers
 with relevant targets from any country in
 the world.

 Committed to engaging a disparate
 global IT audience with truly localised
 messaging, IDG Connect also publishes
 market specific thought leadership
 papers on behalf of its clients, and
 produces research for B2B marketers
 worldwide.
                                               A survey conducted by IDG Connect - June 14th 2012
The Global Shift To Android 2012


 Infographic
Infographic Summary                          The global shift to Android: business & IT professionals

Introduction

Tablet Ownership
                                                                                                                                                                42.1%    35.0%

Android Users                                                                                49.3%
                                                                                                        22.7%

Android Momentum

The Buying Cycle

Tablet Functionality

Work & Leisure
                                                  30.1%   29.1%

Africa & Asia

North America & Europe
                                                                                                                                                                        35.1%    24.3%
Conclusion
                                                                                                                                44.7%
                                                                                                                                         28.9%
 IDG Connect is the demand generation
 division of International Data Group                             50.0%
 (IDG), the world’s largest technology
 media company.                                                           21.7%
 Established in 2005, it utilises access
 to 35 million business decision makers’                                                             43.6%
 details to unite technology marketers                                                                          20.5%
 with relevant targets from any country in
 the world.

 Committed to engaging a disparate
 global IT audience with truly localised
 messaging, IDG Connect also publishes
 market specific thought leadership
                                                          First-time purchasers who say
 papers on behalf of its clients, and                     they will buy an Android tablet
 produces research for B2B marketers
 worldwide.

                                                          First-time purchasers who
                                                                                                                   This is based on a survey of 3124 global IT and business professionals
                                                          say they will buy an iPad
The Global Shift To Android 2012

Infographic Summary                          Introduction

 Infographic
Introduction                                 In the global tablet market, Android often resembles the guest who might                 departments. Yet here, too, a further rebalancing toward Android seems
                                             not turn up for the party.                                                               to be occurring. 49% of IT professionals currently own an iPad. 42%
                                                                                                                                      own an Android tablet. However, among IT professionals who don’t yet
Tablet Ownership                             Last year, the most frequent complaint was the lack of viable models from                own a tablet, 49% say they will buy an Android tablet. Only 26% say
                                             mainstream OEMs. (1) This year, challenges have included Android’s                       they will buy an iPad.
Android Users                                fragmentation, “poor customer reviews” and “pricing missteps”. (2). In
                                             May, IDC’s assessment of disappointing Q1 Android shipments led the                 Beyond Apple’s home territory, the company’s reality distortion field
                                             analyst firm to suggest that “Apple will continue to sit comfortably on             (a.k.a. brand reputation and marketing spend) weakens progressively.
Android Momentum                             top [of the market]”. (3) Forrester, which takes a more pessimistic line,           In every territory apart from North America and Australia/New Zealand,
                                             is predicting that Android’s installed                                                                          a majority or plurality of respondents believe
The Buying Cycle                             base will actually decline by 2015. (4)       96%                                                               that Android will surpass iOS to become the
                                             Meanwhile, Gartner expects Android to                 87%                                                       world’s leading tablet OS within the next 12
                                             account for just 23% of the tablet market                                                                       months. Regardless of analyst scepticism,
Tablet Functionality
                                             this year, against a 69% market share                         73%                                      68%      findings like this suggest the existence of
                                             for iOS. (5)                                                          65%     68%                               significant pro-Android momentum at street-
Work & Leisure                                                                                                                      62%                      level.
                                             Looming on the horizon is the threat                                                           55%
                                             of Windows 8. By Christmas, retail                                                                              The business and IT professionals who took
Africa & Asia                                outlets around the world are expected                                                                           part in this survey fit the classic profile of
                                             to be selling 10” and 11” tablet models                                                        45%
                                                                                                                                                             influencers, at home and in the workplace.
North America & Europe                       running the new Microsoft operating                                                                             Their preferences will have a major impact
                                             system. (6)                                                           34%              32%                      upon millions of other purchasers. As a
                                                                                                                           27%
                                                                                                           26%                                      32%      result, the pro-Android momentum identified
Conclusion                                   So far, so bad. But is the pessimism                                                                            by this survey may yet have a significant
                                             overdone? The research undertaken for                                                                           and unforeseen impact upon tablet markets
 IDG Connect is the demand generation
                                             this white paper among 3,124 business         3%       2%                                                       worldwide.
 division of International Data Group        and IT professionals worldwide               Q2 2010 Q3 2010 Q4 2010 Q1 2011 Q2 2011 Q3 2011 Q4 2011 Q1 2012
 (IDG), the world’s largest technology                                                                                                                       (1) “Apple’s iPad remains dominant as Windows tablets
 media company.                              suggests that it may be. Among our
                                                                                                                                                             outsell the Playbook”, The Next Web, 21st July 2011, which
                                             findings:                                                                                                       quotes an analyst from Strategy Analytics as follows: “No
 Established in 2005, it utilises access
 to 35 million business decision makers’                                                                  Media tablets: global market share                               Android vendor yet offers a blockbuster model to rival the
 details to unite technology marketers          Now that a majority (71%) of business                                                                                      iPad, and demand for many Android vendors’ products
 with relevant targets from any country in                                                                                                                                 remains patchy.”
 the world.                                     and IT executives around the world
                                                own tablets, the market’s centre of gravity is shifting toward buyers who          (2) “Amazon’s Kindle Fire sales fizzle in 2012, market share slips to third,” ReadWriteWeb, 4 May
 Committed to engaging a disparate                                                                                                 2012.
 global IT audience with truly localised        regard Android as their preferred option.
 messaging, IDG Connect also publishes                                                                                             (3) “Apple shines, but slumping Android shipments lead to disappointing first quarter for media
 market specific thought leadership                                                                                                tablets,” 3rd May 2012.
 papers on behalf of its clients, and           Among business professionals we surveyed who own a tablet, 60% own
 produces research for B2B marketers                                                                                               (4) “How tablets are eating the PC’s future, but might save the desktop computer”, The Guardian,
 worldwide.                                     an iPad; 31% own an Android tablet. Yet among business professionals               25th April 2012
                                                who don’t yet own a tablet, 33% say they will go with Android. Only                (5) “iPad to dominate tablet sales until 2015 as growth explodes, says Gartner”, The Guardian, 22
                                                31% say they will buy an iPad.                                                     September 2011
                                                                                                                                   (6) “Google’s window of opportunity for its Android tablet is closing fast”, The Guardian, 16th April
                                                Affection for Android has always been relatively strong inside IT                  2012
The Global Shift To Android 2012

Infographic Summary                          Ownership: the middle class mainstreaming of tablets

Introduction

                                             Anyone who still believes that tablets are toys for fanboys needs to revise   respondents who don’t already own a tablet, 79.5% say they intend to
 Infographic
Tablet Ownership                             their view of the world. For tens of millions of corporate professionals      purchase a new tablet within the next 12 months.
                                             worldwide, tablets have become a tool of choice, used for both work and
Android Users                                play.                                                                       Soon, therefore, questions about upgrade/repeat and multiple purchases
                                                                                                                         will begin to dominate analysis of the market’s top end. For example: will
                                             Usage is widespread and entrenched: overall, 71.1% of respondents own a professionals equip each family member with a tablet, in much the same
Android Momentum                             tablet -- a far higher proportion than among the general population. 74% of way that each family member currently owns a mobile handset? On the
                                             business professionals and 69% of IT professionals own a tablet.            face of it, there seems very little reason why single household/ multiple
The Buying Cycle                                                                                                         ownership (SHMO) shouldn’t become the norm.
                                             Within this relatively privileged community, levels of ownership vary by
                                             job type and seniority, although not by as much as one might expect.        As this occurs, we can expect to see price play an increasing role
Tablet Functionality
                                             Tablet ownership is highest among business directors (78.5%) and lowest in decision-making. Further down the demographic scale, as the
                                             among other (mostly junior) staff in business units and the IT department mainstreaming of tablet ownership begins in earnest, price will play an
Work & Leisure                               (in both cases, the proportion who own a tablet is around 66%).             even more obvious role. Historically, Apple has managed mass market
                                                                                                                         diffusion with varying degrees of success. If Android can fend off
                                             This demographically elite market is steadily approaching one-device-       Microsoft’s latest effort to enter the market, the way is open for it to make
Africa & Asia
                                             per-user levels of saturation. Of the small proportion of IT and business   further market share gains, in both the developed and developing world.

North America & Europe

Conclusion                                                    DIRECTORS                        78.5%                                                DIRECTORS                       77.5%
 IDG Connect is the demand generation
 division of International Data Group
 (IDG), the world’s largest technology
 media company.
                                                                                                              The status quo:
 Established in 2005, it utilises access
 to 35 million business decision makers’
                                                              MANAGERS                     73.9%              tablet ownership
                                                                                                                                                    MANAGERS                  69.9%
 details to unite technology marketers
 with relevant targets from any country in                                                                    among business &
 the world.
                                                                                                              IT professionals
 Committed to engaging a disparate
 global IT audience with truly localised
 messaging, IDG Connect also publishes
 market specific thought leadership
 papers on behalf of its clients, and
                                                              OTHER                  63.7%                                                          OTHER                   66.3%
 produces research for B2B marketers
 worldwide.



                                                               Business professionals                                                                         IT professionals
The Global Shift To Android 2012

Infographic Summary                          Android: the user base                                                              Android tablet adoption:
                                                                                                                                 by continent                                          31.3%
Introduction                                 42% of IT professionals and 31% of business professionals own Android                                                                NORTH AMERICA
                                             tablets.
Tablet Ownership                             The regional variations in Android’s market share are substantial. In Africa
                                             and Asia, Android tablet ownership climbs as high as 43% (Africa) and
                                             41% (Asia). In Australia/New Zealand, it falls as low as 28%. In North                                43.1%                              29.2%
Infographic
Android Users                                America, 31% of respondents own an Android tablet.
                                                                                                                                       AFRICA                                      EUROPE
Android Momentum                             Among those who don’t own a tablet, but intend to buy one, this divide
                                             between the developed and developing world is repeated – with one
                                             important exception.
The Buying Cycle
                                             Android is the likely choice for the highest proportion of future buyers                            41.4%                                28.4%
                                             in Africa (44%). (Only 21% of African respondents plan to buy an iPad.)
Tablet Functionality                         Among prospective buyers, preference for Android is lowest in North                       ASIA                             AUSTRALIA / NEW ZEALAND
                                             America (30%) and Australia/New Zealand (35%).
Work & Leisure                               The surprising exception to this split between the developed and develop-
                                             ing world occurs in Europe, where only 23% of non-owners plan to buy an                          32.6%                                   28.3%
                                             iPad, compared with 49% who plan to buy an Android tablet. This find-
Africa & Asia                                ing – radically at odds with existing ownership patterns -- suggests that                 SOUTH AMERICA                             MIDDLE EAST
                                             Europe has become a key battleground between Android and iOS, with the
North America & Europe                       swing vote moving toward Android.
                                                                                                                            Part of Android’s appeal has always been its potentially low cost at retail.
                                                                                                                            The survey data confirms that Android owners are more price sensitive
Conclusion                                        Tablet ownership by senority                                              than iPad owners. However, Android tablet ownership is only slightly more
                                                                                                                            prevalent among junior IT professionals (43%) than IT managers (41%)
                                                                                                                            and IT directors (40%). The pattern among business professionals is simi-
 IDG Connect is the demand generation                                                                                       lar. 34% of junior business executives own an Android tablet, compared
 division of International Data Group                  IT DIRECTORS       39.6%                 DIRECTORS   28.8%
 (IDG), the world’s largest technology                                                                                      with 32% of business managers and 29% of business directors (28.8%).
 media company.

 Established in 2005, it utilises access                                                                                    These findings support the argument that Android tablet OEMs have been
 to 35 million business decision makers’               IT MANAGERS         41.2%                MANAGERS     32.1%          slow to exploit price as a marketing tactic. However, our survey data also
 details to unite technology marketers
 with relevant targets from any country in                                                                                  suggests that Android’s future will not be determined by price alone. 78%
 the world.                                                                                                                 of Android tablet owners describe functionality as “very important”. Only
 Committed to engaging a disparate                     IT - OTHER          42.6%                OTHER         33.9%         43% describe price similarly.
 global IT audience with truly localised
 messaging, IDG Connect also publishes
 market specific thought leadership                                                                                         Apple could be forgiven for hoping that iPhone ownership exerts an
 papers on behalf of its clients, and                                                                                       outsized halo effect over OS choice when it comes to purchasing tablets.
 produces research for B2B marketers
 worldwide.                                            IT OVERALL          41.6%                OVERALL      31.1%          Our findings suggest otherwise. Four out of ten (39.4%) iPad users own a
                                                                                                                            mobile handset that runs on something other than iOS. A similar propor-
                                                                                                                            tion (38.0%) of Android tablet owners also own a non-Android handset.
                                                                                                                            The halo effect surrounding Apple’s iPad appears to be no stronger than
                                                       IT professionals                    Business professionals           that surrounding Android tablets.
The Global Shift To Android 2012

Infographic Summary                          Android’s increasing momentum

Introduction                                                                                                                 Most of those who don’t yet own a tablet will choose Android
                                             Among business professionals who currently own a tablet, iOS is almost
Tablet Ownership                             twice as popular (59% own an iPad) as Android (31% own an Android
                                             tablet). However, going forward, the balance of power appears to be
Android Users                                swinging from iOS. Among business professionals who don’t own a tablet
                                             but plan to buy one, 33% say they will choose Android. Only 31% say they
Infographic
Android Momentum                             will choose iOS. Among this demographically elite slice of the population,
                                             Android seems to be gaining ground on Apple.
The Buying Cycle
                                             In the IT department, among respondents who already own an iPad, iOS
                                             (used by 49%) is more popular than Android (used by 42% of IT pro-
Tablet Functionality                         fessionals). Yet here, too, the balance of power appears to be shifting.
                                             Among IT professionals who don’t own a tablet but plan to buy one, half
Work & Leisure                               (49%) say they will opt for Android. Only one-quarter (26%) say they will      Business: current owners             Non-owners’ buying intentions
                                             buy an iPad.
                                                                                                                           iOS: 59.9%                           iOS: 31.4%
Africa & Asia                                                                                                              Android: 31.1%                       Android: 33.3%
                                             The shift towards Android is visible elsewhere. We asked all respondents
                                                                                                                           Other OS: 9.5%                       Other OS: 8.3%
                                             which OS they believe will lead the market in 12 months’ time. Their                                               Not sure: 26.9%
North America & Europe
                                             forecast amounts to a photo finish: 48% say they believe iOS will lead the
                                             market. 47% opt for Android.
Conclusion
                                             However, this picture of Android’s increasing momentum is tempered by a
 IDG Connect is the demand generation        couple of provisos. Over one-quarter (27%) of business professionals who
 division of International Data Group
 (IDG), the world’s largest technology
                                             don’t own a tablet say they are unsure about which flavour to buy. Simi-
 media company.                              larly, 19% of IT professionals who don’t already own a tablet are unsure. A
 Established in 2005, it utilises access     further 8% of business professionals and 6% of IT professionals say they
 to 35 million business decision makers’
 details to unite technology marketers       will buy a tablet running an OS other than Android or iOS. Clearly, much
 with relevant targets from any country in
 the world.
                                             remains to play for.
 Committed to engaging a disparate
 global IT audience with truly localised     The market share attributable to other platforms remains small. Globally,
 messaging, IDG Connect also publishes
 market specific thought leadership          only 1% of respondents own a Kindle. In North America, however, where             IT: current owners                Non-owners’ buying intentions
 papers on behalf of its clients, and
 produces research for B2B marketers
                                             the Kindle Fire has met with success, the percentage rises to 3%. The data
 worldwide.                                  also suggests a negative prognosis for RIM. Currently, 4% of tablet-owning    iOS: 48.9%                           iOS: 25.7%
                                             IT and business professionals own a RIM device. Yet only 2% of prospec-       Android: 41.6%                       Android: 49.4%
                                             tive buyers intend to buy one in the future.                                  Other OS: 9.5%                       Other OS: 5.9%
                                                                                                                                                                Not sure: 19.1%
The Global Shift To Android 2012

Infographic Summary                          The buying cycle: what makes Android different?

Introduction                                 Those who own a tablet say that functionality drove their purchase decision               more concerned about functionality
                                             above anything else. This is equally true of iPad owners (79% of whom say                 more concerned about price
                                             functionality was very important) and Android tablet users (78%). In second               similarly concerned about brand reputation and device appearance
Tablet Ownership                             place, the availability of specific apps on their chosen platform was described
                                             as “very important” by 70% of iPad users and 65% of Android users.                        less concerned about the availability of certain apps

Android Users                                Beyond this, perspectives about what’s important start to diverge. 65% of iPad    In the case of those intending to purchase iPads compared with those who
                                             users say that brand reputation is, or was, “important” or “very important” in    already own them, those intending to purchase seem to be:
                                             their buying decision. Only 51% of Android tablet owners concur.
Android Momentum                                                                                                                       much more concerned about brand reputation
                                             There’s a similar split over the importance of how good the device looks. 68%             much more concerned about device appearance
                                             of iPad users say appearance is, or was, “very important” or “important” in               much more concerned about price
 Infographic
The Buying Cycle                             their purchase decision. Only 55% of Android tablet users agree.                          similarly concerned about functionality
                                             However, Android tablet users are more price sensitive than iPad users. Only              less concerned about the availability of certain apps
Tablet Functionality                         31% of iPad owners described price as a “very important” consideration. By        The heightened levels of consideration that intending iPad buyers give to
                                             contrast, 43% of Android tablet owners described price as “very important”.       brand reputation, device appearance and price reflects Apple’s go-to-market
                                                                                                                               story. By contrast, would-be Android buyers differ from Android owners by
Work & Leisure                               We asked the same questions of respondents intending to buy either an iPad
                                                                                                                               placing added emphasis on functionality and price. In all of this, the question
                                             or an Android tablet. By comparison with those who already own an Android
                                                                                                                               persists: how successfully can Apple adapt its sales story to a market that is
                                             tablet, respondents intending to purchase an Android tablet appear to be:
                                                                                                                               destined to become increasingly commoditised?
Africa & Asia

North America & Europe                                                              79%                                                                        78%
                                                                                                                     FUNCTIONALITY
Conclusion
                                                                                         70%                                                             65%
 IDG Connect is the demand generation
 division of International Data Group                                                                               APP AVAILIBILITY
 (IDG), the world’s largest technology
 media company.

 Established in 2005, it utilises access                                                                     28%                  17%
 to 35 million business decision makers’
 details to unite technology marketers
 with relevant targets from any country in                                                                               BRAND
 the world.

 Committed to engaging a disparate
                                                                    iPad owners                              28%                  18%                                    Android owners
 global IT audience with truly localised
 messaging, IDG Connect also publishes
 market specific thought leadership                                                                                   APPEARANCE
 papers on behalf of its clients, and
 produces research for B2B marketers
 worldwide.                                                                                                 31%                                43%
                                                                                                                          PRICE

                                                                                           Buying cycle: factors described as “very important” by owners
The Global Shift To Android 2012

Infographic Summary                          Functionality: what do buyers and owners think the market most values?

Introduction

                                             We asked intending buyers not just about the factors driving their own        content is “very important”. This may well be significant. When Apple
Tablet Ownership                             buying decision, but what they believe other buyers value the most in a       launched the iPad, it squarely positioned the device as a near-magical
                                             tablet.                                                                       platform for personal content consumption. Clearly, users now understand
Android Users                                                                                                              that both iPads and Android tablets can achieve this feat. On the road
                                             Among intending buyers, respondents planning to buy an iPad believe           to commoditisation, their attitude appears to be: “Been there. Done that.
                                             that the market has relatively high expectations in terms of functionality.   What next?”
Android Momentum
                                             Those who say they will buy an Android tablet believe that the market is
                                             more forgiving.                                                               More significantly, Android users are more inclined than intending
The Buying Cycle                                                                                                           Android purchasers to believe that the ability to download apps is “very
                                             We asked respondents who already own an iPad or Android tablet the            important”. This finding is consistent with the notion that Android users
                                             same questions – about what they believe other buyers value the most          are often underwhelmed by Android Market. Closing the app gap with
 Infographic
Tablet Functionality
                                             about a tablet. In this case, we hear the voice of respondents whose          Apple – in terms of availability and discoverability – remains crucial to
                                             perceptions have been tempered by the reality of using a tablet.              Android’s future.
Work & Leisure
                                             Interestingly, both existing Android and iOS users are less inclined than
                                             intending buyers to believe that high quality rendering of multimedia
Africa & Asia

North America & Europe
                                                     Buying cycle: factors described as “very important” by owners                              iPad owners            Android owners

Conclusion

 IDG Connect is the demand generation
                                                                                    73.1%                                                67.4%                                          57.0%
 division of International Data Group
 (IDG), the world’s largest technology                                          65.1%                                               55.3%                                        44.1%
 media company.

 Established in 2005, it utilises access
 to 35 million business decision makers’        MOBILITY
                                                 OBILITY                                                 SPEED
                                                                                                           EED                                                APPS
                                                                                                                                                               PPS
 details to unite technology marketers
 with relevant targets from any country in
 the world.

 Committed to engaging a disparate
 global IT audience with truly localised
 messaging, IDG Connect also publishes
 market specific thought leadership                                                                             52.3%                                         36.3%
 papers on behalf of its clients, and
 produces research for B2B marketers
 worldwide.                                                                                             38.2%                                            25.7%


                                                                                     MULTIMEDIA                                             SHARING
The Global Shift To Android 2012

Infographic Summary                          Tablets are borderless: a mainstream tool for work & leisure

Introduction
                                                                Owners who use an                                                            TOTAL
                                                                                           64.9%                                18.6%                             Buying cycle: what
Tablet Ownership                                                iPad daily or weekly
                                                                                                                                             83.5%                intending buyers say




                                                     WORK
                                                                for work
                                                                                                                                                                  the market values
Android Users                                                                                                                                                     most
                                                                Owners who use an                                                         TOTAL
                                                                Android tablet daily       58.5%                            19.8%
Android Momentum                                                or weekly for work                                                        78.3%
The Buying Cycle

Tablet Functionality
                                                                Owners who use an                                                                      TOTAL               DAILY
                                                     PERSONAL

                                                                                           89.6%                                              8.3%
                                                                iPad daily or weekly
                                                                                                                                                       97.9%
Infographic
Work & Leisure

Africa & Asia                                                   Owners who use an
                                                                                                                                           12.1%
                                                                                                                                                       TOTAL
                                                                Android tablet daily       85.9%
                                                                or weekly                                                                             98.0%              WEEKLY
North America & Europe

Conclusion                                   Tablet usage is multi-contextual. Despite a visible bias toward personal    ers say they use their tablet for personal purposes on a daily or weekly
                                             usage, IT and business professionals use tablets almost as frequently for   basis.
                                             work as for personal purposes. Although a hardcore of IT professionals
 IDG Connect is the demand generation
 division of International Data Group        (17%) use their tablet at work less frequently than once a month or not     The proportion of users who make personal use of their tablet on a daily
 (IDG), the world’s largest technology       at all, overall work-based usage levels are consistently, perhaps even      basis is extraordinarily high. 98% of iPad and Android tablet users say
 media company.
                                             surprisingly, high. 78% of Android owners use their tablet at work on at    they use their device for personal purposes either daily or weekly. Daily
 Established in 2005, it utilises access
 to 35 million business decision makers’     least a weekly basis. 84% of iPad owners use their device for work daily    personal usage is also remarkably high: 90% for iPad users and 86% for
 details to unite technology marketers
 with relevant targets from any country in
                                             or weekly.                                                                  Android users.
 the world.

 Committed to engaging a disparate           Work-based usage isn’t confined to Android and iOS users: it’s broad-       All tablets – not just the iPad – cross the boundary between work and
 global IT audience with truly localised     based. For example, 91% of BlackBerry tablet owners say they use their      leisure, and back again, with consummate ease. It’s a testament to
 messaging, IDG Connect also publishes
 market specific thought leadership          devices in work on a daily basis – more than the number who use iOS         Apple’s original vision that tablets largely achieve this feat without the
 papers on behalf of its clients, and        (83%) and Android (77%) daily at work. Even 50% of Kindle owners say        feature-led OEM marketing strategies that have always been deemed
 produces research for B2B marketers
 worldwide.                                  they use their device at work.                                              necessary to differentiate “consumer” notebooks and smartphones from
                                                                                                                         “corporate” equivalents. In the land of tablets, work and personal usage
                                             Personal use on at least a weekly basis is near-universal in the case of    merges into one seamless continuum. Undoubtedly, this is a major part
                                             iPad, Android and BlackBerry users. 98% of iPad and Android tablet us-      of the form factor’s appeal.
The Global Shift To Android 2012

Infographic Summary                          Regional focus: Africa & Asia

Introduction

Tablet Ownership
                                                                                       43.1% - Android ownership                                                   41.4% - Android ownership
Android Users                                                                          40% - iPad ownership                                                        50.1% - iPad ownership

Android Momentum

The Buying Cycle                                                                AFRICA                                                                      ASIA
Tablet Functionality

                                               60.1% - % who believe Android                                              51.4% - % who believe Android
Work & Leisure                                 will lead the global market in                                             will lead the global market in
                                               2013                                                                       2013
Infographic
Africa & Asia
Africa & Asia                                  30.9% - % who believe iOS will                                             46.4% - % who believe iOS will
                                               lead the global market in 2013                                             lead the global market in 2013
North America & Europe

Conclusion

                                             Africa and Asia are the future heartland of Android adoption. On both      Two-thirds of Asian respondents own tablets, the second-smallest score
 IDG Connect is the demand generation        continents, tablet penetration remains relatively low: for example, only
 division of International Data Group                                                                                   in our survey after Africa (55%). On both continents, penetration remains
 (IDG), the world’s largest technology       55% of African respondents own a device. Yet a majority or plurality of    relatively low among the managerial elite. Yet what’s striking is the very
 media company.
                                             respondents – 51% in Africa, 47% in Asia – believe that Android will       uniform way in which respondents all around the world agree upon the
 Established in 2005, it utilises access     emerge as global market leader in 12 months’ time.                         main attractions of owning a tablet. In Asia, Africa and everywhere else,
 to 35 million business decision makers’
 details to unite technology marketers                                                                                  the no.1 perceived attraction of tablets in the wider markets is mobil-
 with relevant targets from any country in
 the world.
                                             By contrast, in most developed markets, iOS remains the market leader      ity (“easy to download content and access it on the move”), followed by
                                             and a strong majority (55% in the case of North America) believe that      speed (“good for instant use”) and the availability of apps. In this sense,
 Committed to engaging a disparate
 global IT audience with truly localised     Apple’s global leadership will remain secure during the next 12 months.    the appeal of tablets is universal.
 messaging, IDG Connect also publishes
 market specific thought leadership
 papers on behalf of its clients, and        Among African business and IT professionals, pro-Android buying            By a significant margin, more Asian respondents own iPads than Android
 produces research for B2B marketers
 worldwide.                                  intentions are higher than anywhere else in the world. (Of those who do    tablets. Among Asian respondents who do not yet own a tablet but intend
                                             not yet own a tablet, 44% say they intend to buy Android.)                 to buy, Android is only a slightly more popular choice than Apple. Yet a
                                                                                                                        majority of Asian respondents believe that Apple’s market leadership is
                                                                                                                        unsustainable globally. 51% believe that Android will become global mar-
                                                                                                                        ket leader during the next 12 months, while 46% opt for Apple.
The Global Shift To Android 2012

Infographic Summary                          Regional focus: North America & Europe

Introduction

Tablet Ownership

                                                                                      31.3% - Android ownership                                                     29.2% - Android ownership
Android Users
                                                                                      43.4% - iPad ownership                                                        37.6% - iPad ownership
Android Momentum

The Buying Cycle                                                         NORTH AMERICA                                                                       EUROPE
Tablet Functionality

Work & Leisure                                 35.4% - % who believe Android                                                46.6% - % who believe Android
                                               will lead the global market in                                               will lead the global market in
                                               2013                                                                         2013
Africa & Asia
                                               58.2% - % who believe iOS will                                               43.8% - % who believe iOS will
                                               lead the global market in 2013                                               lead the global market in 2013
 Infographic
North America & Europe

Conclusion
                                             In North America, Android is a strongly-held minority preference. 31% of     Europe is rather like North America – with lower levels of tablet
 IDG Connect is the demand generation        respondents use an Android tablet. A roughly similar percentage – 35%        penetration, but without the assumption that Apple will hold on to global
 division of International Data Group        -- believe that Android will become global market leader within the next     market leadership in the future.
 (IDG), the world’s largest technology
 media company.                              12 months.
 Established in 2005, it utilises access                                                                                  69% of European respondents own a tablet (compared with 79% in North
 to 35 million business decision makers’
 details to unite technology marketers
                                             Apple’s grip on the psychology of US consumers is famously strong. The       America). Yet only 44% of Europeans believe that Apple will retain global
 with relevant targets from any country in   same applies to business and IT professionals. Only 43% of business and      leadership in 2013. A higher percentage of Europeans – 47% -- believe that
 the world.
                                             IT professionals in North America own an iPad. Yet fully 58% expect Apple    Android tablets will win the global market share battle.
 Committed to engaging a disparate           to retain global market leadership in the tablet market during the next 12
 global IT audience with truly localised
 messaging, IDG Connect also publishes       months.                                                                      In Europe, there’s good reason for holding this view. Here, the growing
 market specific thought leadership                                                                                       shift toward Android reaches a peak in terms of momentum. A remarkable
 papers on behalf of its clients, and
 produces research for B2B marketers         However, beneath the surface, in North America – as everywhere else –        49% of European respondents who plan to buy a tablet for the first time
 worldwide.
                                             there are signs that Android’s recent sales surge is more than a passing     say they will buy Android. Only 23% say they will buy iOS.
                                             phenomenon. Among the one-fifth of North American respondents who
                                             do not yet own a tablet, buying intentions are equally matched between
                                             Android (30% of intending buyers) and iOS (29%).
The Global Shift To Android 2012

Infographic Summary                          Conclusion

Introduction
                                             The past isn’t always a reliable guide to the future. Apple’s dominance       publishers will be forced to grapple with three rival ecosystems, placing
                                             of tablet markets may not last. In the developing world, but also in          further stress on already-stretched development budgets. For stressed-
Tablet Ownership                             parts of the developed world, the relatively privileged audience we           out early adopters, the definitive arrival of HMTL5 as a tried-and-tested
                                             surveyed appears to be turning away from iOS, and toward Android. In          cross-platform solution can’t come soon enough. (1)
Android Users                                every territory apart from North America and Australia/New Zealand, a         Continued single-company domination of the world’s fastest-growing
                                             majority or plurality of respondents believe that Android will overtake       hardware platform would serve the interests of no-one apart from Apple’s
Android Momentum                             iOS in market share terms within the next 12 months. The pressures on         shareholders. Much therefore depends on Android.
                                             Apple’s market leadership can only increase with the launch of Windows
                                             8 later this year.                                                            However, the disconnect between the pessimism of analysts and the
The Buying Cycle                                                                                                           optimism of users is striking. Are the analysts wrong? Are the users
                                             Our survey data suggests that the mainstreaming of tablets is entering        right? The data points to a significant surge in Android’s popularity. If
Tablet Functionality                         a new phase. These trends will play out to Android’s advantage. At            the users are right, Apple finally has a fight on its hands. It’s been a
                                             the demographic high end, which is approaching one-device-per-user            long time coming.
Work & Leisure                               saturation levels, users will consider buying multiple devices for family
                                                                                                                           (1) “Why publishers don’t like apps”, Technology Review, 7th May 2012 http://www.
                                             members. In this context, price will play an increasingly large role in the   technologyreview.com/business/40319/
                                             buying cycle. Further down the demographic scale, the iPad’s reputation
Africa & Asia
                                             as a near-magical device is under siege. Once basic functionality
                                             requirements are satisfied, price will increasingly drive tablet buying
North America & Europe                       decisions in the mass market, too.

Infographic
Conclusion                                   If Google and its OEMs can get pricing right, if they can deal with OS
                                             fragmentation, and if Android Market can offer a steadily improving
 IDG Connect is the demand generation        range of apps, further market share gains seem certain.
 division of International Data Group
 (IDG), the world’s largest technology
 media company.                              Whether or not the open web is replaced by an app-based splinternet,
 Established in 2005, it utilises access     the key medium-term trend for marketers and media owners will be a
 to 35 million business decision makers’
 details to unite technology marketers       progressive shift away from single-company dominance. If 2012 turned
 with relevant targets from any country in   out to be the year in which Android started to give iOS a run for its
 the world.
                                             money in tablet markets, 2013 will be the year in which Windows joins
 Committed to engaging a disparate
 global IT audience with truly localised     the race.
 messaging, IDG Connect also publishes
 market specific thought leadership
 papers on behalf of its clients, and        Ultimately, the effects of competition will be positive. If Apple, Google
 produces research for B2B marketers
 worldwide.                                  and Microsoft are serious about fighting each other, they will woo
                                             marketers and media owners with more data, more openness, better
                                             ad platforms and reduced gatekeeper fees. Of course, marketers and

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全球化平板电脑的职场之争,Android较iPad更被看好

  • 1. Infographic The Global Shift To Android 2012 Infographic Summary Introduction Tablet Ownership Android Users Android Momentum The Buying Cycle Tablet Functionality Work & Leisure Africa & Asia The Global Shift To Android: North America & Europe Business & IT Professionals Conclusion IDG Connect is the demand generation division of International Data Group (IDG), the world’s largest technology media company. Established in 2005, it utilises access to 35 million business decision makers’ details to unite technology marketers with relevant targets from any country in the world. Committed to engaging a disparate global IT audience with truly localised messaging, IDG Connect also publishes market specific thought leadership papers on behalf of its clients, and produces research for B2B marketers worldwide. A survey conducted by IDG Connect - June 14th 2012
  • 2. The Global Shift To Android 2012 Infographic Infographic Summary The global shift to Android: business & IT professionals Introduction Tablet Ownership 42.1% 35.0% Android Users 49.3% 22.7% Android Momentum The Buying Cycle Tablet Functionality Work & Leisure 30.1% 29.1% Africa & Asia North America & Europe 35.1% 24.3% Conclusion 44.7% 28.9% IDG Connect is the demand generation division of International Data Group 50.0% (IDG), the world’s largest technology media company. 21.7% Established in 2005, it utilises access to 35 million business decision makers’ 43.6% details to unite technology marketers 20.5% with relevant targets from any country in the world. Committed to engaging a disparate global IT audience with truly localised messaging, IDG Connect also publishes market specific thought leadership First-time purchasers who say papers on behalf of its clients, and they will buy an Android tablet produces research for B2B marketers worldwide. First-time purchasers who This is based on a survey of 3124 global IT and business professionals say they will buy an iPad
  • 3. The Global Shift To Android 2012 Infographic Summary Introduction Infographic Introduction In the global tablet market, Android often resembles the guest who might departments. Yet here, too, a further rebalancing toward Android seems not turn up for the party. to be occurring. 49% of IT professionals currently own an iPad. 42% own an Android tablet. However, among IT professionals who don’t yet Tablet Ownership Last year, the most frequent complaint was the lack of viable models from own a tablet, 49% say they will buy an Android tablet. Only 26% say mainstream OEMs. (1) This year, challenges have included Android’s they will buy an iPad. Android Users fragmentation, “poor customer reviews” and “pricing missteps”. (2). In May, IDC’s assessment of disappointing Q1 Android shipments led the Beyond Apple’s home territory, the company’s reality distortion field analyst firm to suggest that “Apple will continue to sit comfortably on (a.k.a. brand reputation and marketing spend) weakens progressively. Android Momentum top [of the market]”. (3) Forrester, which takes a more pessimistic line, In every territory apart from North America and Australia/New Zealand, is predicting that Android’s installed a majority or plurality of respondents believe The Buying Cycle base will actually decline by 2015. (4) 96% that Android will surpass iOS to become the Meanwhile, Gartner expects Android to 87% world’s leading tablet OS within the next 12 account for just 23% of the tablet market months. Regardless of analyst scepticism, Tablet Functionality this year, against a 69% market share 73% 68% findings like this suggest the existence of for iOS. (5) 65% 68% significant pro-Android momentum at street- Work & Leisure 62% level. Looming on the horizon is the threat 55% of Windows 8. By Christmas, retail The business and IT professionals who took Africa & Asia outlets around the world are expected part in this survey fit the classic profile of to be selling 10” and 11” tablet models 45% influencers, at home and in the workplace. North America & Europe running the new Microsoft operating Their preferences will have a major impact system. (6) 34% 32% upon millions of other purchasers. As a 27% 26% 32% result, the pro-Android momentum identified Conclusion So far, so bad. But is the pessimism by this survey may yet have a significant overdone? The research undertaken for and unforeseen impact upon tablet markets IDG Connect is the demand generation this white paper among 3,124 business 3% 2% worldwide. division of International Data Group and IT professionals worldwide Q2 2010 Q3 2010 Q4 2010 Q1 2011 Q2 2011 Q3 2011 Q4 2011 Q1 2012 (IDG), the world’s largest technology (1) “Apple’s iPad remains dominant as Windows tablets media company. suggests that it may be. Among our outsell the Playbook”, The Next Web, 21st July 2011, which findings: quotes an analyst from Strategy Analytics as follows: “No Established in 2005, it utilises access to 35 million business decision makers’ Media tablets: global market share Android vendor yet offers a blockbuster model to rival the details to unite technology marketers Now that a majority (71%) of business iPad, and demand for many Android vendors’ products with relevant targets from any country in remains patchy.” the world. and IT executives around the world own tablets, the market’s centre of gravity is shifting toward buyers who (2) “Amazon’s Kindle Fire sales fizzle in 2012, market share slips to third,” ReadWriteWeb, 4 May Committed to engaging a disparate 2012. global IT audience with truly localised regard Android as their preferred option. messaging, IDG Connect also publishes (3) “Apple shines, but slumping Android shipments lead to disappointing first quarter for media market specific thought leadership tablets,” 3rd May 2012. papers on behalf of its clients, and Among business professionals we surveyed who own a tablet, 60% own produces research for B2B marketers (4) “How tablets are eating the PC’s future, but might save the desktop computer”, The Guardian, worldwide. an iPad; 31% own an Android tablet. Yet among business professionals 25th April 2012 who don’t yet own a tablet, 33% say they will go with Android. Only (5) “iPad to dominate tablet sales until 2015 as growth explodes, says Gartner”, The Guardian, 22 31% say they will buy an iPad. September 2011 (6) “Google’s window of opportunity for its Android tablet is closing fast”, The Guardian, 16th April Affection for Android has always been relatively strong inside IT 2012
  • 4. The Global Shift To Android 2012 Infographic Summary Ownership: the middle class mainstreaming of tablets Introduction Anyone who still believes that tablets are toys for fanboys needs to revise respondents who don’t already own a tablet, 79.5% say they intend to Infographic Tablet Ownership their view of the world. For tens of millions of corporate professionals purchase a new tablet within the next 12 months. worldwide, tablets have become a tool of choice, used for both work and Android Users play. Soon, therefore, questions about upgrade/repeat and multiple purchases will begin to dominate analysis of the market’s top end. For example: will Usage is widespread and entrenched: overall, 71.1% of respondents own a professionals equip each family member with a tablet, in much the same Android Momentum tablet -- a far higher proportion than among the general population. 74% of way that each family member currently owns a mobile handset? On the business professionals and 69% of IT professionals own a tablet. face of it, there seems very little reason why single household/ multiple The Buying Cycle ownership (SHMO) shouldn’t become the norm. Within this relatively privileged community, levels of ownership vary by job type and seniority, although not by as much as one might expect. As this occurs, we can expect to see price play an increasing role Tablet Functionality Tablet ownership is highest among business directors (78.5%) and lowest in decision-making. Further down the demographic scale, as the among other (mostly junior) staff in business units and the IT department mainstreaming of tablet ownership begins in earnest, price will play an Work & Leisure (in both cases, the proportion who own a tablet is around 66%). even more obvious role. Historically, Apple has managed mass market diffusion with varying degrees of success. If Android can fend off This demographically elite market is steadily approaching one-device- Microsoft’s latest effort to enter the market, the way is open for it to make Africa & Asia per-user levels of saturation. Of the small proportion of IT and business further market share gains, in both the developed and developing world. North America & Europe Conclusion DIRECTORS 78.5% DIRECTORS 77.5% IDG Connect is the demand generation division of International Data Group (IDG), the world’s largest technology media company. The status quo: Established in 2005, it utilises access to 35 million business decision makers’ MANAGERS 73.9% tablet ownership MANAGERS 69.9% details to unite technology marketers with relevant targets from any country in among business & the world. IT professionals Committed to engaging a disparate global IT audience with truly localised messaging, IDG Connect also publishes market specific thought leadership papers on behalf of its clients, and OTHER 63.7% OTHER 66.3% produces research for B2B marketers worldwide. Business professionals IT professionals
  • 5. The Global Shift To Android 2012 Infographic Summary Android: the user base Android tablet adoption: by continent 31.3% Introduction 42% of IT professionals and 31% of business professionals own Android NORTH AMERICA tablets. Tablet Ownership The regional variations in Android’s market share are substantial. In Africa and Asia, Android tablet ownership climbs as high as 43% (Africa) and 41% (Asia). In Australia/New Zealand, it falls as low as 28%. In North 43.1% 29.2% Infographic Android Users America, 31% of respondents own an Android tablet. AFRICA EUROPE Android Momentum Among those who don’t own a tablet, but intend to buy one, this divide between the developed and developing world is repeated – with one important exception. The Buying Cycle Android is the likely choice for the highest proportion of future buyers 41.4% 28.4% in Africa (44%). (Only 21% of African respondents plan to buy an iPad.) Tablet Functionality Among prospective buyers, preference for Android is lowest in North ASIA AUSTRALIA / NEW ZEALAND America (30%) and Australia/New Zealand (35%). Work & Leisure The surprising exception to this split between the developed and develop- ing world occurs in Europe, where only 23% of non-owners plan to buy an 32.6% 28.3% iPad, compared with 49% who plan to buy an Android tablet. This find- Africa & Asia ing – radically at odds with existing ownership patterns -- suggests that SOUTH AMERICA MIDDLE EAST Europe has become a key battleground between Android and iOS, with the North America & Europe swing vote moving toward Android. Part of Android’s appeal has always been its potentially low cost at retail. The survey data confirms that Android owners are more price sensitive Conclusion Tablet ownership by senority than iPad owners. However, Android tablet ownership is only slightly more prevalent among junior IT professionals (43%) than IT managers (41%) and IT directors (40%). The pattern among business professionals is simi- IDG Connect is the demand generation lar. 34% of junior business executives own an Android tablet, compared division of International Data Group IT DIRECTORS 39.6% DIRECTORS 28.8% (IDG), the world’s largest technology with 32% of business managers and 29% of business directors (28.8%). media company. Established in 2005, it utilises access These findings support the argument that Android tablet OEMs have been to 35 million business decision makers’ IT MANAGERS 41.2% MANAGERS 32.1% slow to exploit price as a marketing tactic. However, our survey data also details to unite technology marketers with relevant targets from any country in suggests that Android’s future will not be determined by price alone. 78% the world. of Android tablet owners describe functionality as “very important”. Only Committed to engaging a disparate IT - OTHER 42.6% OTHER 33.9% 43% describe price similarly. global IT audience with truly localised messaging, IDG Connect also publishes market specific thought leadership Apple could be forgiven for hoping that iPhone ownership exerts an papers on behalf of its clients, and outsized halo effect over OS choice when it comes to purchasing tablets. produces research for B2B marketers worldwide. IT OVERALL 41.6% OVERALL 31.1% Our findings suggest otherwise. Four out of ten (39.4%) iPad users own a mobile handset that runs on something other than iOS. A similar propor- tion (38.0%) of Android tablet owners also own a non-Android handset. The halo effect surrounding Apple’s iPad appears to be no stronger than IT professionals Business professionals that surrounding Android tablets.
  • 6. The Global Shift To Android 2012 Infographic Summary Android’s increasing momentum Introduction Most of those who don’t yet own a tablet will choose Android Among business professionals who currently own a tablet, iOS is almost Tablet Ownership twice as popular (59% own an iPad) as Android (31% own an Android tablet). However, going forward, the balance of power appears to be Android Users swinging from iOS. Among business professionals who don’t own a tablet but plan to buy one, 33% say they will choose Android. Only 31% say they Infographic Android Momentum will choose iOS. Among this demographically elite slice of the population, Android seems to be gaining ground on Apple. The Buying Cycle In the IT department, among respondents who already own an iPad, iOS (used by 49%) is more popular than Android (used by 42% of IT pro- Tablet Functionality fessionals). Yet here, too, the balance of power appears to be shifting. Among IT professionals who don’t own a tablet but plan to buy one, half Work & Leisure (49%) say they will opt for Android. Only one-quarter (26%) say they will Business: current owners Non-owners’ buying intentions buy an iPad. iOS: 59.9% iOS: 31.4% Africa & Asia Android: 31.1% Android: 33.3% The shift towards Android is visible elsewhere. We asked all respondents Other OS: 9.5% Other OS: 8.3% which OS they believe will lead the market in 12 months’ time. Their Not sure: 26.9% North America & Europe forecast amounts to a photo finish: 48% say they believe iOS will lead the market. 47% opt for Android. Conclusion However, this picture of Android’s increasing momentum is tempered by a IDG Connect is the demand generation couple of provisos. Over one-quarter (27%) of business professionals who division of International Data Group (IDG), the world’s largest technology don’t own a tablet say they are unsure about which flavour to buy. Simi- media company. larly, 19% of IT professionals who don’t already own a tablet are unsure. A Established in 2005, it utilises access further 8% of business professionals and 6% of IT professionals say they to 35 million business decision makers’ details to unite technology marketers will buy a tablet running an OS other than Android or iOS. Clearly, much with relevant targets from any country in the world. remains to play for. Committed to engaging a disparate global IT audience with truly localised The market share attributable to other platforms remains small. Globally, messaging, IDG Connect also publishes market specific thought leadership only 1% of respondents own a Kindle. In North America, however, where IT: current owners Non-owners’ buying intentions papers on behalf of its clients, and produces research for B2B marketers the Kindle Fire has met with success, the percentage rises to 3%. The data worldwide. also suggests a negative prognosis for RIM. Currently, 4% of tablet-owning iOS: 48.9% iOS: 25.7% IT and business professionals own a RIM device. Yet only 2% of prospec- Android: 41.6% Android: 49.4% tive buyers intend to buy one in the future. Other OS: 9.5% Other OS: 5.9% Not sure: 19.1%
  • 7. The Global Shift To Android 2012 Infographic Summary The buying cycle: what makes Android different? Introduction Those who own a tablet say that functionality drove their purchase decision more concerned about functionality above anything else. This is equally true of iPad owners (79% of whom say more concerned about price functionality was very important) and Android tablet users (78%). In second similarly concerned about brand reputation and device appearance Tablet Ownership place, the availability of specific apps on their chosen platform was described as “very important” by 70% of iPad users and 65% of Android users. less concerned about the availability of certain apps Android Users Beyond this, perspectives about what’s important start to diverge. 65% of iPad In the case of those intending to purchase iPads compared with those who users say that brand reputation is, or was, “important” or “very important” in already own them, those intending to purchase seem to be: their buying decision. Only 51% of Android tablet owners concur. Android Momentum much more concerned about brand reputation There’s a similar split over the importance of how good the device looks. 68% much more concerned about device appearance of iPad users say appearance is, or was, “very important” or “important” in much more concerned about price Infographic The Buying Cycle their purchase decision. Only 55% of Android tablet users agree. similarly concerned about functionality However, Android tablet users are more price sensitive than iPad users. Only less concerned about the availability of certain apps Tablet Functionality 31% of iPad owners described price as a “very important” consideration. By The heightened levels of consideration that intending iPad buyers give to contrast, 43% of Android tablet owners described price as “very important”. brand reputation, device appearance and price reflects Apple’s go-to-market story. By contrast, would-be Android buyers differ from Android owners by Work & Leisure We asked the same questions of respondents intending to buy either an iPad placing added emphasis on functionality and price. In all of this, the question or an Android tablet. By comparison with those who already own an Android persists: how successfully can Apple adapt its sales story to a market that is tablet, respondents intending to purchase an Android tablet appear to be: destined to become increasingly commoditised? Africa & Asia North America & Europe 79% 78% FUNCTIONALITY Conclusion 70% 65% IDG Connect is the demand generation division of International Data Group APP AVAILIBILITY (IDG), the world’s largest technology media company. Established in 2005, it utilises access 28% 17% to 35 million business decision makers’ details to unite technology marketers with relevant targets from any country in BRAND the world. Committed to engaging a disparate iPad owners 28% 18% Android owners global IT audience with truly localised messaging, IDG Connect also publishes market specific thought leadership APPEARANCE papers on behalf of its clients, and produces research for B2B marketers worldwide. 31% 43% PRICE Buying cycle: factors described as “very important” by owners
  • 8. The Global Shift To Android 2012 Infographic Summary Functionality: what do buyers and owners think the market most values? Introduction We asked intending buyers not just about the factors driving their own content is “very important”. This may well be significant. When Apple Tablet Ownership buying decision, but what they believe other buyers value the most in a launched the iPad, it squarely positioned the device as a near-magical tablet. platform for personal content consumption. Clearly, users now understand Android Users that both iPads and Android tablets can achieve this feat. On the road Among intending buyers, respondents planning to buy an iPad believe to commoditisation, their attitude appears to be: “Been there. Done that. that the market has relatively high expectations in terms of functionality. What next?” Android Momentum Those who say they will buy an Android tablet believe that the market is more forgiving. More significantly, Android users are more inclined than intending The Buying Cycle Android purchasers to believe that the ability to download apps is “very We asked respondents who already own an iPad or Android tablet the important”. This finding is consistent with the notion that Android users same questions – about what they believe other buyers value the most are often underwhelmed by Android Market. Closing the app gap with Infographic Tablet Functionality about a tablet. In this case, we hear the voice of respondents whose Apple – in terms of availability and discoverability – remains crucial to perceptions have been tempered by the reality of using a tablet. Android’s future. Work & Leisure Interestingly, both existing Android and iOS users are less inclined than intending buyers to believe that high quality rendering of multimedia Africa & Asia North America & Europe Buying cycle: factors described as “very important” by owners iPad owners Android owners Conclusion IDG Connect is the demand generation 73.1% 67.4% 57.0% division of International Data Group (IDG), the world’s largest technology 65.1% 55.3% 44.1% media company. Established in 2005, it utilises access to 35 million business decision makers’ MOBILITY OBILITY SPEED EED APPS PPS details to unite technology marketers with relevant targets from any country in the world. Committed to engaging a disparate global IT audience with truly localised messaging, IDG Connect also publishes market specific thought leadership 52.3% 36.3% papers on behalf of its clients, and produces research for B2B marketers worldwide. 38.2% 25.7% MULTIMEDIA SHARING
  • 9. The Global Shift To Android 2012 Infographic Summary Tablets are borderless: a mainstream tool for work & leisure Introduction Owners who use an TOTAL 64.9% 18.6% Buying cycle: what Tablet Ownership iPad daily or weekly 83.5% intending buyers say WORK for work the market values Android Users most Owners who use an TOTAL Android tablet daily 58.5% 19.8% Android Momentum or weekly for work 78.3% The Buying Cycle Tablet Functionality Owners who use an TOTAL DAILY PERSONAL 89.6% 8.3% iPad daily or weekly 97.9% Infographic Work & Leisure Africa & Asia Owners who use an 12.1% TOTAL Android tablet daily 85.9% or weekly 98.0% WEEKLY North America & Europe Conclusion Tablet usage is multi-contextual. Despite a visible bias toward personal ers say they use their tablet for personal purposes on a daily or weekly usage, IT and business professionals use tablets almost as frequently for basis. work as for personal purposes. Although a hardcore of IT professionals IDG Connect is the demand generation division of International Data Group (17%) use their tablet at work less frequently than once a month or not The proportion of users who make personal use of their tablet on a daily (IDG), the world’s largest technology at all, overall work-based usage levels are consistently, perhaps even basis is extraordinarily high. 98% of iPad and Android tablet users say media company. surprisingly, high. 78% of Android owners use their tablet at work on at they use their device for personal purposes either daily or weekly. Daily Established in 2005, it utilises access to 35 million business decision makers’ least a weekly basis. 84% of iPad owners use their device for work daily personal usage is also remarkably high: 90% for iPad users and 86% for details to unite technology marketers with relevant targets from any country in or weekly. Android users. the world. Committed to engaging a disparate Work-based usage isn’t confined to Android and iOS users: it’s broad- All tablets – not just the iPad – cross the boundary between work and global IT audience with truly localised based. For example, 91% of BlackBerry tablet owners say they use their leisure, and back again, with consummate ease. It’s a testament to messaging, IDG Connect also publishes market specific thought leadership devices in work on a daily basis – more than the number who use iOS Apple’s original vision that tablets largely achieve this feat without the papers on behalf of its clients, and (83%) and Android (77%) daily at work. Even 50% of Kindle owners say feature-led OEM marketing strategies that have always been deemed produces research for B2B marketers worldwide. they use their device at work. necessary to differentiate “consumer” notebooks and smartphones from “corporate” equivalents. In the land of tablets, work and personal usage Personal use on at least a weekly basis is near-universal in the case of merges into one seamless continuum. Undoubtedly, this is a major part iPad, Android and BlackBerry users. 98% of iPad and Android tablet us- of the form factor’s appeal.
  • 10. The Global Shift To Android 2012 Infographic Summary Regional focus: Africa & Asia Introduction Tablet Ownership 43.1% - Android ownership 41.4% - Android ownership Android Users 40% - iPad ownership 50.1% - iPad ownership Android Momentum The Buying Cycle AFRICA ASIA Tablet Functionality 60.1% - % who believe Android 51.4% - % who believe Android Work & Leisure will lead the global market in will lead the global market in 2013 2013 Infographic Africa & Asia Africa & Asia 30.9% - % who believe iOS will 46.4% - % who believe iOS will lead the global market in 2013 lead the global market in 2013 North America & Europe Conclusion Africa and Asia are the future heartland of Android adoption. On both Two-thirds of Asian respondents own tablets, the second-smallest score IDG Connect is the demand generation continents, tablet penetration remains relatively low: for example, only division of International Data Group in our survey after Africa (55%). On both continents, penetration remains (IDG), the world’s largest technology 55% of African respondents own a device. Yet a majority or plurality of relatively low among the managerial elite. Yet what’s striking is the very media company. respondents – 51% in Africa, 47% in Asia – believe that Android will uniform way in which respondents all around the world agree upon the Established in 2005, it utilises access emerge as global market leader in 12 months’ time. main attractions of owning a tablet. In Asia, Africa and everywhere else, to 35 million business decision makers’ details to unite technology marketers the no.1 perceived attraction of tablets in the wider markets is mobil- with relevant targets from any country in the world. By contrast, in most developed markets, iOS remains the market leader ity (“easy to download content and access it on the move”), followed by and a strong majority (55% in the case of North America) believe that speed (“good for instant use”) and the availability of apps. In this sense, Committed to engaging a disparate global IT audience with truly localised Apple’s global leadership will remain secure during the next 12 months. the appeal of tablets is universal. messaging, IDG Connect also publishes market specific thought leadership papers on behalf of its clients, and Among African business and IT professionals, pro-Android buying By a significant margin, more Asian respondents own iPads than Android produces research for B2B marketers worldwide. intentions are higher than anywhere else in the world. (Of those who do tablets. Among Asian respondents who do not yet own a tablet but intend not yet own a tablet, 44% say they intend to buy Android.) to buy, Android is only a slightly more popular choice than Apple. Yet a majority of Asian respondents believe that Apple’s market leadership is unsustainable globally. 51% believe that Android will become global mar- ket leader during the next 12 months, while 46% opt for Apple.
  • 11. The Global Shift To Android 2012 Infographic Summary Regional focus: North America & Europe Introduction Tablet Ownership 31.3% - Android ownership 29.2% - Android ownership Android Users 43.4% - iPad ownership 37.6% - iPad ownership Android Momentum The Buying Cycle NORTH AMERICA EUROPE Tablet Functionality Work & Leisure 35.4% - % who believe Android 46.6% - % who believe Android will lead the global market in will lead the global market in 2013 2013 Africa & Asia 58.2% - % who believe iOS will 43.8% - % who believe iOS will lead the global market in 2013 lead the global market in 2013 Infographic North America & Europe Conclusion In North America, Android is a strongly-held minority preference. 31% of Europe is rather like North America – with lower levels of tablet IDG Connect is the demand generation respondents use an Android tablet. A roughly similar percentage – 35% penetration, but without the assumption that Apple will hold on to global division of International Data Group -- believe that Android will become global market leader within the next market leadership in the future. (IDG), the world’s largest technology media company. 12 months. Established in 2005, it utilises access 69% of European respondents own a tablet (compared with 79% in North to 35 million business decision makers’ details to unite technology marketers Apple’s grip on the psychology of US consumers is famously strong. The America). Yet only 44% of Europeans believe that Apple will retain global with relevant targets from any country in same applies to business and IT professionals. Only 43% of business and leadership in 2013. A higher percentage of Europeans – 47% -- believe that the world. IT professionals in North America own an iPad. Yet fully 58% expect Apple Android tablets will win the global market share battle. Committed to engaging a disparate to retain global market leadership in the tablet market during the next 12 global IT audience with truly localised messaging, IDG Connect also publishes months. In Europe, there’s good reason for holding this view. Here, the growing market specific thought leadership shift toward Android reaches a peak in terms of momentum. A remarkable papers on behalf of its clients, and produces research for B2B marketers However, beneath the surface, in North America – as everywhere else – 49% of European respondents who plan to buy a tablet for the first time worldwide. there are signs that Android’s recent sales surge is more than a passing say they will buy Android. Only 23% say they will buy iOS. phenomenon. Among the one-fifth of North American respondents who do not yet own a tablet, buying intentions are equally matched between Android (30% of intending buyers) and iOS (29%).
  • 12. The Global Shift To Android 2012 Infographic Summary Conclusion Introduction The past isn’t always a reliable guide to the future. Apple’s dominance publishers will be forced to grapple with three rival ecosystems, placing of tablet markets may not last. In the developing world, but also in further stress on already-stretched development budgets. For stressed- Tablet Ownership parts of the developed world, the relatively privileged audience we out early adopters, the definitive arrival of HMTL5 as a tried-and-tested surveyed appears to be turning away from iOS, and toward Android. In cross-platform solution can’t come soon enough. (1) Android Users every territory apart from North America and Australia/New Zealand, a Continued single-company domination of the world’s fastest-growing majority or plurality of respondents believe that Android will overtake hardware platform would serve the interests of no-one apart from Apple’s Android Momentum iOS in market share terms within the next 12 months. The pressures on shareholders. Much therefore depends on Android. Apple’s market leadership can only increase with the launch of Windows 8 later this year. However, the disconnect between the pessimism of analysts and the The Buying Cycle optimism of users is striking. Are the analysts wrong? Are the users Our survey data suggests that the mainstreaming of tablets is entering right? The data points to a significant surge in Android’s popularity. If Tablet Functionality a new phase. These trends will play out to Android’s advantage. At the users are right, Apple finally has a fight on its hands. It’s been a the demographic high end, which is approaching one-device-per-user long time coming. Work & Leisure saturation levels, users will consider buying multiple devices for family (1) “Why publishers don’t like apps”, Technology Review, 7th May 2012 http://www. members. In this context, price will play an increasingly large role in the technologyreview.com/business/40319/ buying cycle. Further down the demographic scale, the iPad’s reputation Africa & Asia as a near-magical device is under siege. Once basic functionality requirements are satisfied, price will increasingly drive tablet buying North America & Europe decisions in the mass market, too. Infographic Conclusion If Google and its OEMs can get pricing right, if they can deal with OS fragmentation, and if Android Market can offer a steadily improving IDG Connect is the demand generation range of apps, further market share gains seem certain. division of International Data Group (IDG), the world’s largest technology media company. Whether or not the open web is replaced by an app-based splinternet, Established in 2005, it utilises access the key medium-term trend for marketers and media owners will be a to 35 million business decision makers’ details to unite technology marketers progressive shift away from single-company dominance. If 2012 turned with relevant targets from any country in out to be the year in which Android started to give iOS a run for its the world. money in tablet markets, 2013 will be the year in which Windows joins Committed to engaging a disparate global IT audience with truly localised the race. messaging, IDG Connect also publishes market specific thought leadership papers on behalf of its clients, and Ultimately, the effects of competition will be positive. If Apple, Google produces research for B2B marketers worldwide. and Microsoft are serious about fighting each other, they will woo marketers and media owners with more data, more openness, better ad platforms and reduced gatekeeper fees. Of course, marketers and