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Course Title: Management of Technology Transfer and Absorption Course
Code: MSL 703
MSL 703:
Term Paper Project On
Technology Transfer & Knowledge Management in Digital
Innovation Field:
Cases of Google and Schneider Electric
Program: Executive MBA 2017-2020 (Fifth Semester)
Course Coordinator: Submitted by: Group-7
Dr Sanjay Dhir S Sneha Lall 2017SMN6510
Sujit Kumar Biswas 2017SMN6529
Shivam Bawa 2017SMN6541
Hemaabh Sethi 2017SMN6545
Vikas Sharma 2017SMN6665
Sunil Kumar 2019CEZ8255
Page 1
Index
S.No Content Page No
Abstract 3
Google Glass
1. Need for IT enabled solutions and its growth 3
2. Evolution of hands-free technology 3
3. Range of Google product and its penetration in the market 4
4. Conceptualization and genesis of Google Glass 5
5. Synergy of various technology in the Google Glass 6
6. Advantages of Google Glass 7
7. Launch and Marketing strategy- The Google Explorers 8
8. Roadmap for Google glass 10
9. Reasons for its failure 11
10. Concluding remarks 12
Advanced Distribution Management System (ADMS) by Schneider Electric
1. Country’s energy scenario, demand, potentials 13
2. Various Power losses 13
3. Government’s initiatives in the field of electrification 13
4. Restructured Accelerated Power Development and Reform Program (R-APDRP) 14
5. Application of SCADA system in Power Distribution 14
6. Evolution of the technology ‘Advanced Distribution Management System
(ADMS)’ 14
7. ADMS – A sustainable technology for power distribution and management 15
8. Successful implementation of ADMS in State of Bihar’ 16
9. Application of other tools and technology in ADMS 16
10. Concluding remarks 20
References 20
Page 2
Abstract
Through this term paper, we are trying to identify and analyze one successful and one unsuccessful
technology transfer under digital innovation sector. We studied how the technology has been transferred
and how it has been implemented under the digital innovation sector. Along with this we have analyzed
the reasons for making a technology a successful transfer and an unsuccessful transfer.
This case study will examine successful technology transfer in power sector by Schneider Electric and
further suggest few enhancements the company could adopt according to us. We will investigate the root
cause for failure of technology transfer in Google Glass and recommend few corrective actions.
Google Glass: A Failed Innovation
1.0 Need for IT enabled solutions and its growth
Information Technology may be defined as “the technology involving the development, maintenance,
and use of computer systems, software, and networks for the processing and distribution of data.” Ever
since its evolution, IT enabled tools have solved numerous complex problems and devised better ways
of doing things. Waves of innovation build over time, empowered further capabilities of the technology
to address complex issues. In its early days, IT was used mainly for defense and complex computational
purposes only but later it was demanded by many sectors. In India, IT registered faster IT growth
comparing to the world (Exhibit-1) and currently a leading country especially in IT service sector
(Exhibit-2). Such continuous growth shows that there has been always a need for IT enabled solution
and most of them were disruptive ones driven by continuous innovations in this field. Pioneer IT
companies have believed in the sustaining technology which means the technologies that their customers
needed (Proncipal#1 of disruptive innovation)
2.0 Evolution of hands-free technology
Hands-free term refers to the equipment that can be used without involving hands or, equipment which
needs limited use of hands. This means that the equipment is placed in such a way that hands are able
to perform any other task simultaneously along with using such devices. Such devices typically use
Bluetooth as wireless technology, generally in conjunction with smartphone. Hands-free technology is
Page 3
one of most convenient innovations of this era. Many such devices work on voice commands which
implies that users don’t need to even swipe or touch a button. It is disruptive innovation which enhanced
human capabilities and indeed a good example of human augmentation.
3.0 Range of Google product and its penetration in the market
Ever since its launch in 1997, Google Search engine has been leading the market with a share of 88.47
percent (April 2019). The very mission of Google is to consolidate the information available in the
world’s and make it available for everyone to use. Google is heavily relying upon crowd sourcing which
enables bidirectional exchange of information. Google has launched many IT products, to name a few:
 Google Images: Used to search images
 YouTube: A Video library.
 Google News: A searchable news service in more than 20 languages.
 Google Finance: A business news portal for USA.
 Google Shopping: An online store for shopping as well as auctions.
 Google Books: A collection of books with search facility.
 Google Patents: A searchable portal for patents.
 Google Scholar: A collection of papers, articles for scholars with search facility.
 Google Hotel Finder: Used to search for hotels.
 Google Assistant: A voice enabled search engine.
 Google Flights: A portal for flights status.
 Google Groups: For online discussion and mailing.
 Google Translate: Translate one language to another
(Source: www.google.com and www.wikipedia.come)
Ever since beginning Google raised above the prevalent strategy of ‘buy what we have’ to the more
customer oriented connected strategy. One hand Google has come up with IT enabled products like
Google news, Google books, Google hotel finders etc. by truly understanding customer’s specific need
and following the strategy of ‘Respond to Desire’. Other hand it adopted ‘coach behavior’ and ‘curated
offering’ through customized products like Google map, navigation and Google translate. Google can
synergize both disruptive and non-disruptive technology through array of its products. Now Google is
Page 4
integrating all its products in the form of G-suite heavily using the emerging technology of Big Data and
Machine Leaning.
4.0 Conceptualization, genesis and features of Google Glass
Google glass, launched in May 2014, is a wearable eye glass like hands-free android device specifically
designed to display requested information right in the user’s vision area. It was an exclusive product of
Google’s long-term R&D plan amalgamating virtual reality and augmented reality. The device was
completely hands-free, and it enables users to have all smart phone functions by voice command or
simple swipe/tap of finger. It was supposedly a bold and revolutionary step by Google to take the world
a step ahead in the information age. It is a computing device and users can perform these 7 main
operations:
 Click photographs
 Video recording
 Information about direction
 Messaging
 Telephone calls
 Use of Hangouts messenger and Google+
 Search engine
At the time of launch, device’s cost was 1500 US dollars in USA and around Rs.80,000 in India. In
respect of augmented reality, it was indeed a disruptive technology with immense potentials of its
applicability in medical, educational and many other sectors.
The Google glass works on Android operating system which can run application virtualization tools
called ‘Glassware’. This glassware delivers an app to the users which enables performing above
mentioned tasks. The Bluetooth and Wi-fi options are built-in with the Google glass and having a
camera for clicking pictures and recording video. There is a component called smart eyewear which
processes the commands given by users by recognizing motion and voice. The google glass consists of
small touchpad on its rim. The field sequential color (FSC) liquid crystal on silicon (LCOS) system is
used and the requested information is furnished on the micro projector. Finally, information is displayed
on the lens of Google glass having resolution of 640×360 pixels and it gives feeling of 25-inch screen
viewed from 8 feet. FSC is color television system whereas the LCOS is a type of video display
Page 5
technology. The most exceptional feature of divide is the abovementioned lens located on the right
corner of the glass. Surprisingly, this screen covers only 5% of the vision of the user and transmits
valuable information in the form of image/videos to the user.
Some of the distinguishing features of Google Glass are stated below:
 Hand free control of technology
 Multitasking
 Easy to use
 Look Stylish
 Sleek Design
 Voice command user Interface
 Blink Technology
 Real time information
 On demand information
 Use internet always available in front of your eyes
 Easy Communication
 Take photo with the blink of your eyes
 Record videos
5.0 Synergy of various technology in the Google Glass
Google glass was an outcome of synergy of state-of-the-art technologies like Wearable Computing
Technology, Smart fabric/Clothing Technology, Technology of Eye Tap, 4
th
Generation mobile phone
Technology and Android operating system.
Wearable Smart Eye Tap Android,
Fig1: Technologies used in Google Glass
5.1 Wearable Computing
These are tiny computers worn by the user and it provides a direct interaction between user and the
computer. Wearable computing facilitates multi-tasking wherein the system can perform one or
more tasks at a time as commanded by the users.
Page 6
5.2 Smart Clothing
This is an advanced apparel which has combination of new fabric and digital technology. Generally,
these fabrics look similar to normal clothes, but it has electronic devices such as sensors are installed.
Smart clothing is disruptive technology in textiles which can always communicate with the smartphone
through sensors installed in it.
5.3 Eye Tap Technology
The users wear ‘eye tap’ like eye-glasses which facilitates both display and recording of the scenes in
front of the eyes. This also enables users a computer-processed images additionally to what they see
in real world. This is an augmentation to the users to what they see by making available numerous
information as demanded on run time.
5.4 Android Operating System and 4G
Google Glass is developed the Android platform thereby users are having access to plenty of
customized products developed and supported by this operating system. The 4
th
generation technology
provides fast internet access to Google Glass along with other numerous connectivity supports.
6.0 Advantage of Google Glass in Applications
Following main features of Google glass makes it very advantageous in many applications:
 Stay focused: Google Glass seamlessly attached with the users without any hassle and keeps
them focused on high value work by eliminating any distractions. Further, by using voice
commands, users can activate desired application at any time.
 Improve accuracy: It can be proved miraculous for improving accuracy of the users by
providing assistance of training videos, images with customized instructions or any such
information as and when needed.
 Collaborate in real-time: It can connect users to any other co-worker, expert, coach etc. sitting
anywhere in the world physically in no time. This can be very effective for real time decision
making and troubleshooting.
(Source: www.google.com/glass)
Some of the potential applications and its advantages are discussed in the next section.
6.1 Google and Google Glass user identified following uses of the Google glass
6.1.1 My Glass
My Glass is an android app by Google which enables users to configure and manage the device.
Page 7
6.1.2 Use in Hospitals
Augmedix developed application for hospital use where Google Glass would provide following benefit:
 Live-stream of medical consultation and training.
 Save doctors and patient time in report analysis
 Improved medical record keeping
 Improve medical record quality.
 Helps in doctor-patient interaction transcription
 Helps doctors for better diagnoses.
6.1.3 Help to visually or physically impaired person
One of the most important uses of the glass was live streaming of videos to their care takers of
visually or physically impaired person. Also, a retina image of Google Glass could have directly
transferred to brain, that could have helped visually impaired patients to see.
6.1.4 Journalism
Google Glass could have helped journalist by recording and live streamlining of videos to news channels.
6.1.5 Public events
Google Glass could be used to record public events and assisted management personals by live
streaming of the events.
6.1.6 Use in Industry (Manufacturing and Other Industry)
Google Glass Could have found use in industry in following ways:
 Control machine
 Emergency stop/ start of different machine
 Retrieve Information from machine
 Locating inventories
 Monitoring various industry parameters
 Monitoring energy consumption
 Monitoring machine performance metrics
 Monitoring quality parameters
6.1.7 Security Management
Department of Management Studies, Indian Institute of Technology - Delhi Page 8
Google Glass could have been used in many security operations, like monitoring of CCTV videos,
live interaction with security personals. Live streaming of security environments and challenges.
Receiving live information from command centers.
7.0 Google Glass Lunch and Marketing strategy
Invention of Google Glass was an amazing technological achievement of Google. It was not just a
regular glass, it put a computer in front of eye, more over Google tried to create human computer
interface. Google could not sell the product in mass market, let’s try to analyze some of the reasons. We
feel particularly for Google Glass, the fundamental of Marketing was not followed by Google because
of the following reason:
7.1 Basics of Sales Marketing and Advertisement not followed
The basic of marketing says when you launch a product it should be available physically, people should
see and feel the product. Google launched the Google Glass first on virtual platform. The product was
launched only on online platform, for the early adopted and the product was not launched in any
physical store, average user can not touch, feel and see the product. Google also did not provide any
date, when an average user could purchase it.
7.2 No Effective Advertising Campaign
When you launch a new product for global market, it must be supported by effective Advertising
Campaign. Google thought the early adopter will advertise for them, instead early adopter given very
negative opinion of the product.
7.3 No effective communication to customers.
As no effective Advertising Campaign was followed by Google, they could not explain User, what was
the benefit of the product. When a new product is launched, companies must provide detailed value
chain to the customer. How the product can solve customer problem.
7.4 No Easy Buying Options
When Google Launched the product, it was not available for purchase, it was available to few people
only, after a few months the product was distributed through physical Outlets, was also available on
online platform. When the product was finally distributed in stores, the launch enthusiasm and energy
has been lost.
Page 9
8.0 Root cause of Google Glass Failure
In this section we will study and analyze the reason Google Glass failed in mass consumer market Now
the question, is the Google really failed product? To find out the answer we have studied Google Glass
technology with a wide-angle lens. Google glass technology was a very innovative, futuristic
technology. The product has been developed after many years of scientific research. With a human
centric design and a computer to human interface, google glass promised future opportunities to
uncover, which we are not able to imagine till now. After studying the Google Glass technology, it
cannot be concluded that it is a failed product. We will do a justice to Google Glass if we say, it failed
to attract consumers as expected. Google glass is a visionary, innovative and a futuristic product, the
fact is that it failed to attract consumer because of following main reasons:
8.1 User preference
Designer of google glass did not taken into account of average user preferences. Though the product is a
technologically advanced, it was a very uncomfortable product to wear. Google Glass failed to attract
the Gen X, Gen Y and Millennials. This generation found the Google Glass did not supplement their
fashion requirements. Further, the diehard apple user found Apple watch more comfortable to wear, its
supplement their requirement of a watch, easy to use, more functionality. Principal #1 of disruptive
innovation clearly envisage that companies depend on customers and investors for resources, seems to
be undermined. Further they couldn’t analyze the market of google glass which was not existing at that
time (Principal#3 of Disruptive Innovation)
8. 2 Hyped technology
The google glass was a much-hyped product, user did not find a real-world application, there is many
potential industrial uses of google glass, for average user, the technology was unusable in real world.
The Glass was costly, initial version was priced at $1500. But it did not offer any breakthrough
technology, user can use in daily life.
8.3 Value Proposition
Early adopter of the Google Glass did not find any meaningful benefit of the product. The early adopter of
the product found that they were able to scroll internet, but it lacked many functionalities of smart
Page 10
phone, tab or desktop/laptop. Google Glass did not solve any of the real-world problems significantly.
Google glass tried to find some industrial use, but it failed to customize it to the industrial requirements.
Google failed to educate consumer that why did they need the Google Glass, what values the glass
would provide. In absence of information on what problem the glass would solve, customer started
thinking ‘is it worth to invest in Google Glass?’
8.4 Design issue
Average users find there are only few functionalities of the product such as browsing internet,
scrolling pages over internet, taking photograph etc. are only of their use.
8.5 Battery Issue
The battery was too week, which could last only for 2 to 3 hours and after this the product is unusable.
This was a major technological glitch in the product.
8.6 Slow Processor
The processor of the Google Glass was very slow as compared to advances smartphone. User
found Google Glass is sluggish and speed lags compared to smartphone.
8.7 Use of Google Glass
Google did not have clarity about the potential customer who will use it. They failed to identify the
target customer, whether it will be for average user or industrial user. Google did not develop enough
support for technology and application for different categories of customer.
8.8 Sales and Marketing issue
The 1
st
version of Google Glass i.e. the Google Glass Explorer was not available for sell on normal
retail platform rather it was available for purchase on online platform, exclusive to tech geeks and
journalist. Who could not find a real-world use of the product and gave various negative feedback
about the product?
8.9 Wrong Pricing Strategy
The initial price of Google Glass was $1500. User did not find any real-world use of Google Glass
after spending $1500, they did not even find that the product solves any real-world problem. They
shared their initial experience in various platforms, including social platform. This added to the
problem of Google Glass outreach in the market. The negative feedback from the initial adopter kept
away the average user from buying Google Glass.
Page 11
8.10 Socially unacceptable to wear Google glass with a camera.
Many early users found it is socially unacceptable to wear a spectacle with a build in camera. In
many socially sensitive places, use of camera is unacceptable. The Google Glass raised many
privacy and security question. The Google Glass can click photographs and record video anywhere.
8.11 Safety and Health Concerns
Google Glass continuously emits microwaves radiation near head. User were concerned about the safety
of the Google Glass. User were aware of harmful effect of a device which will continuously emits
microwave radiation near the head. The smartphone already emits microwave radiation and Google
Glass would further add radiation.
9.0 Conclusion and Recommendation for Google
Google glass technology was indeed a very innovative and futuristic. The product has been developed
after many years of scientific research by Google X Department, with a human centric design and a
computer to human interface, Google Glass promised future opportunities to uncover, which we are not
able to imagine till now. They should have done intensive research on average users, how they feel to
wear the product, detailed observation of user and redesign the product as per user requirement. Google
should have understood the real-world benefit of the product and communicated to potential customer
effectively through effective advertisement and innovative marketing. Google has very large customer
base and they are champion of crowd sourcing, so it would be easier for them to effectively
communicate with them.
Following strategy may be adopted by Google for way forward:
 Analysis of customers’ need and focus on problem solving
 Thorough application of Principals of Disruptive Innovation
 Right mix of curated offering and coach behavior
 Minimize the health hazard through further R&D
 Improvement in the product design by more customization/specific functionality for different customers
 Affordability of price for average users
 Learning from other such failed innovation
 Appropriate marketing strategy
Page 12
 A careful Pilot launch before full-fledged launch of the product
 Exploration of some more functionality / synergy with other google products
Advanced Distribution Management System (ADMS) - A Successful
Innovation
1.0 Country’s Energy Scenario, Demand and Potentials
Power is an essential infrastructure for the country's social and economic growth and development. Even
though Power Sector since the Independence has recorded significant growth, the present scenario is
characterized by substantial peaking and energy shortages as demand for electricity has consistently
outstripped the supply.
According to the planning commission, the country's power capacity has risen at 5.87% over the past 25
years, with power supply increasing by 7.2% over the same period. As of 1 January 2007, the total
capacity was 1.27.925 MW. Power shortages continue to rise, with a maximum shortage of 11.7% and a
power shortfall of 7.3% during the 2005 fiscal year (14% and 8.8% respectively for the April to
December 2006 period). The country's 606-kilowatt hour per unit electricity consumption is one of the
lowest in the world.
2.0 Various Power Losses
Total losses in the distribution network are captured by AT&C loss. Technical loss can be caused by
poorly maintained machinery, substations and insufficient infrastructure investment, while business loss
can be caused by low metering effectiveness, defective meter reading, robbery and theft.
To achieve this, the sub-transmission and distribution system of high-density load centers such as cities
and industrial centers was strengthened and upgraded.
3.0 Government’s Initiatives
In 2008, India's government in the field of electrification launched the Restructured Accelerated Power
Development and Reform Program (R-APDRP) as an Additional Central Assistance to States to
minimize the Aggregate Technical and Commercial (AT&C) losses occurs in the field of power sector
and to improve the quality and reliability of power supply to consumers.
Page 13
4.0 Restructured Accelerated Power Development and Reform Program (R-APDRP)
R-APDRP's (Restructured Accelerated Power Development and Reform Program) focus is on reduction
in real and evident power losses (Aggregate Technical and Commercial losses). This is done in two
components: Part A of the system provides for the establishment of base line information including
customer indexing, GIS mapping and metering of distribution transformers and feeders and Part B, the
SCADA/DMS (Supervisory Control and Data Acquisition System/Data Management System) in project
fields with 4 lakhs+ population density and 350MU annual input energy. This system also involves and
provides energy accounting and auditing, consumer service based on IT applications and infrastructure.
5.0 Application of SCADA system in Power Distribution
SCADA (Supervisory Control and Data Acquisition) is a system which is used in industry where
automation is done. Such industries are water treatment plant, automobile, process automation, energy
automation etc. This system allows digital inputs, digital outputs, analog inputs and analog outputs to
gather, process and display in large video displays.
The data is processed and gathered at the real time for monitoring and controlling of points that transmit
data. It receives information from the remote terminal units and programmable logic controllers and
uses human machine interface so that the humans can interact with the devices installed at remote
locations. In power system SCADA is used to analyze, monitor and control the data effectively making
the power more reliable and efficient. This in turn improves the efficiency of the entire system by
saving time and money.
6.0 Evolution of the technology ‘Advanced Distribution Management System (ADMS)’
High penetration of distributed energy resources and the ever more dynamic nature of distribution
systems are creating many difficulties for the energy providers. In order to deal with these tremendous
modifications, they need to play an active part in controlling their systems and adapt in real time to
different circumstances. Only an extensive set of specialized software instruments that are incorporated
into a robust solution can manage these difficulties and guarantee a smooth transition – from traditional
Page 14
paper intensive procedures to digital and adaptive real-time grid management. An Advanced
Distribution Management System (ADMS) is now offering these capacities.
ADMS offers a complete platform with a flexible and multipurpose framework within a common and
simple user interface, data model, suitable environment for integration and safe as well as stable setup,
using advanced DMS application to improve network operations, coupled with a SCADA monitoring
and control system, EMS for transmission activities, and optimized OMS for improved flexibility and
efficiency. The benefits of using ADMS are as follows:
 Provides consistent, coherent and instantaneous; prediction and historical perspectives of the
distribution network.
 Requires network controllers, dispatchers, field crews, planning engineers, performance consultants and
administrators to work as a team to use the same grid information as operated.
 Common situational knowledge offers effective and reliable grid operations management in the face of
a varied and quickly evolving setting.
 Enabling higher network reliability, improved operating effectiveness, decreased operating costs,
increased safety and security, regulatory compliance support, better use of assets and integration based
on standards.
7.0 ADMS – A sustainable technology for power distribution and management
Advanced Distribution Management System (ADMS) is a series of software designed for the efficient
and reliable management and regulation of the whole distribution network.
Major Functions:
 SCADA
 Decision Support for Control room operators
 Improving the reliability
 Minimizing outage time
 Load Shedding
Page 15
8.0 Successful Implementation of ADMS in State of Bihar
First GoLive Bihar Project. In August 2016, Bihar's Chief Minister inaugurated the first SCADA-DMS
control center, undertaken by Schneider Electric (SE) in India. The ADMS system communicated with a
bigger part of the network during the inauguration, which was the first GoLive attempt on the Bihar
project (from the R-APDRP program). This project undertakes energy surveillance, control and
modernization of the Patna electrical distribution network and its scope involves DMS control center,
grid modernization, current and new substation automation, telecommunications network, integration of
GIS mapping, efficient exchange of customer care information and accounting data etc. The project will
modernize the electrical distribution network of Patna by deploying a smart grid and applying the
sophisticated SCADA-DMS management scheme for more than 53 substations.
Technology Provider: Schneider Electric
Technology Receiver: South Bihar Power Distribution Company Limited
Schneider Electric is a French multinational company specialized in energy management and
automation and South Bihar Power Distribution Company Limited (SBPDCL) is a public sector
undertaking company which is controlled by Government of Bihar. The energy management business of
Schneider Electric provided SBPDCL the installation components such as remote terminal units,
breakers, transformers etc., software for supervisory control and data acquisition and integrated
solutions for energy management in medium voltage. SBPDCL has given the license for the distribution
of power in the state. The project included Digital Energy and connected technologies with software
ADMS for energy management. The company used advancements in the Internet of Things (IoT)
enabled devices such as Remote Terminal Units, Feeder Remote Terminal Units which are equipped
with sensing, analytics and cybersecurity feature to reveal insights from energy data.
9.0 Application of Other Tools and Technology in ADMS
A geographic information system (GIS) is designed to capture, store, manipulate, analyze, manage, and
present all types of geographical data. A power distribution system uses a network of physical
Page 16
infrastructure to provide consumers distributed throughout a geographic area with electricity.
Components of distribution system (asset) has
 Physical location (X & Y Coordinates of assets)
 Associated data (Technical or Attribute Data)
Geographical View in ADMS Application
9.1 Transfer of Technology
Technology Transfer is a process of transferring skills, knowledge, methods from originator /
universities to secondary user who can then further develop and exploit the technology into new
products, processes, applications, materials or services.
Horizontal transfer refers to an established technology being transferred from one operational
environment to another. The technology is already commercialized, and the purpose is to disseminate the
technology and extend its application into other contexts.
Page 17
Technology Technology
Provider-A Provider-B
Skill, Equipment, Knowledge
Equipment such as switchgears, ring main units, fault passage indicators, PCs, Servers, Routers,
Switches, UPS, RTUs, FRTUs, MFTs, Communication equipment and energy management software
ADMS (Advanced Distribution Management System) was provided by Schneider Electric to South
Bihar Power Distribution Limited (SBPDCL).
The technology transfer process involved various activities such as:
 Designing
 Site survey
 Documentation
 Site activities - installation of equipment
 Database preparation and network modeling
 Performing site acceptance tests
 Training to SBPDCL
9.2 Four Step Technology Transfer Framework
1. Technology Transfer Points
2. Targeting Research
3. Motivational Environment
4. Exploiting R&D Results
After signing the contract and assigning of the project, below steps are usually, followed:
1. Mutual awareness reflects the organization's desires and wishes, defends the company's
respective interests and provides guidance to explain the day-to-day relationship as necessary.
2. Preparation of technology transfer offers access to technology, career analysis with aid of the
transferee.
3. Implementation initially tests the transferee's site requirements, validates the assembly of the
device/model, validates the process/quality and delivery of their system.
4. Support includes product analysis, quality/process/improvement and joint action plans.
Department of Management Studies, Indian Institute of Technology - Delhi Page 18
9.3 Challenges Faced
 Equipment such as FPI, Sectionalizer, Autoreclosure, capacitor, etc. are not available in the network.
 Network Reconfiguration
 Load Flow
 Network Topology
 Tracing
 Connectivity Issues
9.4 Implementation of Technology
Implementing technology involved various activities. The various activities that are performed are as
follows:
 Designing
 Engineering
 Site activities
 Document preparation
 Data preparation (Network modelling)
 Site Installation and commissioning
 Site acceptance tests
 Training
April-16 Apr-16 May-16 Jun-16 Jun-16 Jul-16 Aug-16 Aug-16 Sep-16
Design Phase
Field and HW Activities
SAT Documentation
Data preparation (Network Model)
PreSAT - ADMS
SAT - ADMS
Training
System accepted by Bihar utility
Page 19
1
0.
Benef
ts
 Reduction of AT&C losses
Year
2012-
2013
2013-
2014
2014-
2015
2015-
2016
2016-
2017
2017-
2018 2018-2019
AT&C
Losses 54.63 52.00 46.63 44.63 38.13 34.00 30.00
Source: https://www.uday.gov.in
 Bringing out commercial viability
 Reduce outages and interruptions and
 Increasing consumer satisfaction
This digital technology provides clear and coherent real-time information to take appropriate action
quickly and efficiently, the interrupted power and the faulty section can easily be identified and can
be restored in less time as compared to the traditional list of actions to restore power. This brings out
consumer satisfaction and reduces outages in the distribution network.
References:
1.
2. The Age of Continuous Connections – Nicolaj Siggelkow and Christian Terwiesch
3. The Next Disruptive Wave: Human Augmentation - Andrea Potter
4. www.medium.com
5. www.forbes.com
6. www.business2community.com
Page 20

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Technology transfer & knowledge management in digital

  • 1. Course Title: Management of Technology Transfer and Absorption Course Code: MSL 703 MSL 703: Term Paper Project On Technology Transfer & Knowledge Management in Digital Innovation Field: Cases of Google and Schneider Electric Program: Executive MBA 2017-2020 (Fifth Semester) Course Coordinator: Submitted by: Group-7 Dr Sanjay Dhir S Sneha Lall 2017SMN6510 Sujit Kumar Biswas 2017SMN6529 Shivam Bawa 2017SMN6541 Hemaabh Sethi 2017SMN6545 Vikas Sharma 2017SMN6665 Sunil Kumar 2019CEZ8255 Page 1
  • 2. Index S.No Content Page No Abstract 3 Google Glass 1. Need for IT enabled solutions and its growth 3 2. Evolution of hands-free technology 3 3. Range of Google product and its penetration in the market 4 4. Conceptualization and genesis of Google Glass 5 5. Synergy of various technology in the Google Glass 6 6. Advantages of Google Glass 7 7. Launch and Marketing strategy- The Google Explorers 8 8. Roadmap for Google glass 10 9. Reasons for its failure 11 10. Concluding remarks 12 Advanced Distribution Management System (ADMS) by Schneider Electric 1. Country’s energy scenario, demand, potentials 13 2. Various Power losses 13 3. Government’s initiatives in the field of electrification 13 4. Restructured Accelerated Power Development and Reform Program (R-APDRP) 14 5. Application of SCADA system in Power Distribution 14 6. Evolution of the technology ‘Advanced Distribution Management System (ADMS)’ 14 7. ADMS – A sustainable technology for power distribution and management 15 8. Successful implementation of ADMS in State of Bihar’ 16 9. Application of other tools and technology in ADMS 16 10. Concluding remarks 20 References 20 Page 2
  • 3. Abstract Through this term paper, we are trying to identify and analyze one successful and one unsuccessful technology transfer under digital innovation sector. We studied how the technology has been transferred and how it has been implemented under the digital innovation sector. Along with this we have analyzed the reasons for making a technology a successful transfer and an unsuccessful transfer. This case study will examine successful technology transfer in power sector by Schneider Electric and further suggest few enhancements the company could adopt according to us. We will investigate the root cause for failure of technology transfer in Google Glass and recommend few corrective actions. Google Glass: A Failed Innovation 1.0 Need for IT enabled solutions and its growth Information Technology may be defined as “the technology involving the development, maintenance, and use of computer systems, software, and networks for the processing and distribution of data.” Ever since its evolution, IT enabled tools have solved numerous complex problems and devised better ways of doing things. Waves of innovation build over time, empowered further capabilities of the technology to address complex issues. In its early days, IT was used mainly for defense and complex computational purposes only but later it was demanded by many sectors. In India, IT registered faster IT growth comparing to the world (Exhibit-1) and currently a leading country especially in IT service sector (Exhibit-2). Such continuous growth shows that there has been always a need for IT enabled solution and most of them were disruptive ones driven by continuous innovations in this field. Pioneer IT companies have believed in the sustaining technology which means the technologies that their customers needed (Proncipal#1 of disruptive innovation) 2.0 Evolution of hands-free technology Hands-free term refers to the equipment that can be used without involving hands or, equipment which needs limited use of hands. This means that the equipment is placed in such a way that hands are able to perform any other task simultaneously along with using such devices. Such devices typically use Bluetooth as wireless technology, generally in conjunction with smartphone. Hands-free technology is Page 3
  • 4. one of most convenient innovations of this era. Many such devices work on voice commands which implies that users don’t need to even swipe or touch a button. It is disruptive innovation which enhanced human capabilities and indeed a good example of human augmentation. 3.0 Range of Google product and its penetration in the market Ever since its launch in 1997, Google Search engine has been leading the market with a share of 88.47 percent (April 2019). The very mission of Google is to consolidate the information available in the world’s and make it available for everyone to use. Google is heavily relying upon crowd sourcing which enables bidirectional exchange of information. Google has launched many IT products, to name a few:  Google Images: Used to search images  YouTube: A Video library.  Google News: A searchable news service in more than 20 languages.  Google Finance: A business news portal for USA.  Google Shopping: An online store for shopping as well as auctions.  Google Books: A collection of books with search facility.  Google Patents: A searchable portal for patents.  Google Scholar: A collection of papers, articles for scholars with search facility.  Google Hotel Finder: Used to search for hotels.  Google Assistant: A voice enabled search engine.  Google Flights: A portal for flights status.  Google Groups: For online discussion and mailing.  Google Translate: Translate one language to another (Source: www.google.com and www.wikipedia.come) Ever since beginning Google raised above the prevalent strategy of ‘buy what we have’ to the more customer oriented connected strategy. One hand Google has come up with IT enabled products like Google news, Google books, Google hotel finders etc. by truly understanding customer’s specific need and following the strategy of ‘Respond to Desire’. Other hand it adopted ‘coach behavior’ and ‘curated offering’ through customized products like Google map, navigation and Google translate. Google can synergize both disruptive and non-disruptive technology through array of its products. Now Google is Page 4
  • 5. integrating all its products in the form of G-suite heavily using the emerging technology of Big Data and Machine Leaning. 4.0 Conceptualization, genesis and features of Google Glass Google glass, launched in May 2014, is a wearable eye glass like hands-free android device specifically designed to display requested information right in the user’s vision area. It was an exclusive product of Google’s long-term R&D plan amalgamating virtual reality and augmented reality. The device was completely hands-free, and it enables users to have all smart phone functions by voice command or simple swipe/tap of finger. It was supposedly a bold and revolutionary step by Google to take the world a step ahead in the information age. It is a computing device and users can perform these 7 main operations:  Click photographs  Video recording  Information about direction  Messaging  Telephone calls  Use of Hangouts messenger and Google+  Search engine At the time of launch, device’s cost was 1500 US dollars in USA and around Rs.80,000 in India. In respect of augmented reality, it was indeed a disruptive technology with immense potentials of its applicability in medical, educational and many other sectors. The Google glass works on Android operating system which can run application virtualization tools called ‘Glassware’. This glassware delivers an app to the users which enables performing above mentioned tasks. The Bluetooth and Wi-fi options are built-in with the Google glass and having a camera for clicking pictures and recording video. There is a component called smart eyewear which processes the commands given by users by recognizing motion and voice. The google glass consists of small touchpad on its rim. The field sequential color (FSC) liquid crystal on silicon (LCOS) system is used and the requested information is furnished on the micro projector. Finally, information is displayed on the lens of Google glass having resolution of 640×360 pixels and it gives feeling of 25-inch screen viewed from 8 feet. FSC is color television system whereas the LCOS is a type of video display Page 5
  • 6. technology. The most exceptional feature of divide is the abovementioned lens located on the right corner of the glass. Surprisingly, this screen covers only 5% of the vision of the user and transmits valuable information in the form of image/videos to the user. Some of the distinguishing features of Google Glass are stated below:  Hand free control of technology  Multitasking  Easy to use  Look Stylish  Sleek Design  Voice command user Interface  Blink Technology  Real time information  On demand information  Use internet always available in front of your eyes  Easy Communication  Take photo with the blink of your eyes  Record videos 5.0 Synergy of various technology in the Google Glass Google glass was an outcome of synergy of state-of-the-art technologies like Wearable Computing Technology, Smart fabric/Clothing Technology, Technology of Eye Tap, 4 th Generation mobile phone Technology and Android operating system. Wearable Smart Eye Tap Android, Fig1: Technologies used in Google Glass 5.1 Wearable Computing These are tiny computers worn by the user and it provides a direct interaction between user and the computer. Wearable computing facilitates multi-tasking wherein the system can perform one or more tasks at a time as commanded by the users. Page 6
  • 7. 5.2 Smart Clothing This is an advanced apparel which has combination of new fabric and digital technology. Generally, these fabrics look similar to normal clothes, but it has electronic devices such as sensors are installed. Smart clothing is disruptive technology in textiles which can always communicate with the smartphone through sensors installed in it. 5.3 Eye Tap Technology The users wear ‘eye tap’ like eye-glasses which facilitates both display and recording of the scenes in front of the eyes. This also enables users a computer-processed images additionally to what they see in real world. This is an augmentation to the users to what they see by making available numerous information as demanded on run time. 5.4 Android Operating System and 4G Google Glass is developed the Android platform thereby users are having access to plenty of customized products developed and supported by this operating system. The 4 th generation technology provides fast internet access to Google Glass along with other numerous connectivity supports. 6.0 Advantage of Google Glass in Applications Following main features of Google glass makes it very advantageous in many applications:  Stay focused: Google Glass seamlessly attached with the users without any hassle and keeps them focused on high value work by eliminating any distractions. Further, by using voice commands, users can activate desired application at any time.  Improve accuracy: It can be proved miraculous for improving accuracy of the users by providing assistance of training videos, images with customized instructions or any such information as and when needed.  Collaborate in real-time: It can connect users to any other co-worker, expert, coach etc. sitting anywhere in the world physically in no time. This can be very effective for real time decision making and troubleshooting. (Source: www.google.com/glass) Some of the potential applications and its advantages are discussed in the next section. 6.1 Google and Google Glass user identified following uses of the Google glass 6.1.1 My Glass My Glass is an android app by Google which enables users to configure and manage the device. Page 7
  • 8. 6.1.2 Use in Hospitals Augmedix developed application for hospital use where Google Glass would provide following benefit:  Live-stream of medical consultation and training.  Save doctors and patient time in report analysis  Improved medical record keeping  Improve medical record quality.  Helps in doctor-patient interaction transcription  Helps doctors for better diagnoses. 6.1.3 Help to visually or physically impaired person One of the most important uses of the glass was live streaming of videos to their care takers of visually or physically impaired person. Also, a retina image of Google Glass could have directly transferred to brain, that could have helped visually impaired patients to see. 6.1.4 Journalism Google Glass could have helped journalist by recording and live streamlining of videos to news channels. 6.1.5 Public events Google Glass could be used to record public events and assisted management personals by live streaming of the events. 6.1.6 Use in Industry (Manufacturing and Other Industry) Google Glass Could have found use in industry in following ways:  Control machine  Emergency stop/ start of different machine  Retrieve Information from machine  Locating inventories  Monitoring various industry parameters  Monitoring energy consumption  Monitoring machine performance metrics  Monitoring quality parameters 6.1.7 Security Management Department of Management Studies, Indian Institute of Technology - Delhi Page 8
  • 9. Google Glass could have been used in many security operations, like monitoring of CCTV videos, live interaction with security personals. Live streaming of security environments and challenges. Receiving live information from command centers. 7.0 Google Glass Lunch and Marketing strategy Invention of Google Glass was an amazing technological achievement of Google. It was not just a regular glass, it put a computer in front of eye, more over Google tried to create human computer interface. Google could not sell the product in mass market, let’s try to analyze some of the reasons. We feel particularly for Google Glass, the fundamental of Marketing was not followed by Google because of the following reason: 7.1 Basics of Sales Marketing and Advertisement not followed The basic of marketing says when you launch a product it should be available physically, people should see and feel the product. Google launched the Google Glass first on virtual platform. The product was launched only on online platform, for the early adopted and the product was not launched in any physical store, average user can not touch, feel and see the product. Google also did not provide any date, when an average user could purchase it. 7.2 No Effective Advertising Campaign When you launch a new product for global market, it must be supported by effective Advertising Campaign. Google thought the early adopter will advertise for them, instead early adopter given very negative opinion of the product. 7.3 No effective communication to customers. As no effective Advertising Campaign was followed by Google, they could not explain User, what was the benefit of the product. When a new product is launched, companies must provide detailed value chain to the customer. How the product can solve customer problem. 7.4 No Easy Buying Options When Google Launched the product, it was not available for purchase, it was available to few people only, after a few months the product was distributed through physical Outlets, was also available on online platform. When the product was finally distributed in stores, the launch enthusiasm and energy has been lost. Page 9
  • 10. 8.0 Root cause of Google Glass Failure In this section we will study and analyze the reason Google Glass failed in mass consumer market Now the question, is the Google really failed product? To find out the answer we have studied Google Glass technology with a wide-angle lens. Google glass technology was a very innovative, futuristic technology. The product has been developed after many years of scientific research. With a human centric design and a computer to human interface, google glass promised future opportunities to uncover, which we are not able to imagine till now. After studying the Google Glass technology, it cannot be concluded that it is a failed product. We will do a justice to Google Glass if we say, it failed to attract consumers as expected. Google glass is a visionary, innovative and a futuristic product, the fact is that it failed to attract consumer because of following main reasons: 8.1 User preference Designer of google glass did not taken into account of average user preferences. Though the product is a technologically advanced, it was a very uncomfortable product to wear. Google Glass failed to attract the Gen X, Gen Y and Millennials. This generation found the Google Glass did not supplement their fashion requirements. Further, the diehard apple user found Apple watch more comfortable to wear, its supplement their requirement of a watch, easy to use, more functionality. Principal #1 of disruptive innovation clearly envisage that companies depend on customers and investors for resources, seems to be undermined. Further they couldn’t analyze the market of google glass which was not existing at that time (Principal#3 of Disruptive Innovation) 8. 2 Hyped technology The google glass was a much-hyped product, user did not find a real-world application, there is many potential industrial uses of google glass, for average user, the technology was unusable in real world. The Glass was costly, initial version was priced at $1500. But it did not offer any breakthrough technology, user can use in daily life. 8.3 Value Proposition Early adopter of the Google Glass did not find any meaningful benefit of the product. The early adopter of the product found that they were able to scroll internet, but it lacked many functionalities of smart Page 10
  • 11. phone, tab or desktop/laptop. Google Glass did not solve any of the real-world problems significantly. Google glass tried to find some industrial use, but it failed to customize it to the industrial requirements. Google failed to educate consumer that why did they need the Google Glass, what values the glass would provide. In absence of information on what problem the glass would solve, customer started thinking ‘is it worth to invest in Google Glass?’ 8.4 Design issue Average users find there are only few functionalities of the product such as browsing internet, scrolling pages over internet, taking photograph etc. are only of their use. 8.5 Battery Issue The battery was too week, which could last only for 2 to 3 hours and after this the product is unusable. This was a major technological glitch in the product. 8.6 Slow Processor The processor of the Google Glass was very slow as compared to advances smartphone. User found Google Glass is sluggish and speed lags compared to smartphone. 8.7 Use of Google Glass Google did not have clarity about the potential customer who will use it. They failed to identify the target customer, whether it will be for average user or industrial user. Google did not develop enough support for technology and application for different categories of customer. 8.8 Sales and Marketing issue The 1 st version of Google Glass i.e. the Google Glass Explorer was not available for sell on normal retail platform rather it was available for purchase on online platform, exclusive to tech geeks and journalist. Who could not find a real-world use of the product and gave various negative feedback about the product? 8.9 Wrong Pricing Strategy The initial price of Google Glass was $1500. User did not find any real-world use of Google Glass after spending $1500, they did not even find that the product solves any real-world problem. They shared their initial experience in various platforms, including social platform. This added to the problem of Google Glass outreach in the market. The negative feedback from the initial adopter kept away the average user from buying Google Glass. Page 11
  • 12. 8.10 Socially unacceptable to wear Google glass with a camera. Many early users found it is socially unacceptable to wear a spectacle with a build in camera. In many socially sensitive places, use of camera is unacceptable. The Google Glass raised many privacy and security question. The Google Glass can click photographs and record video anywhere. 8.11 Safety and Health Concerns Google Glass continuously emits microwaves radiation near head. User were concerned about the safety of the Google Glass. User were aware of harmful effect of a device which will continuously emits microwave radiation near the head. The smartphone already emits microwave radiation and Google Glass would further add radiation. 9.0 Conclusion and Recommendation for Google Google glass technology was indeed a very innovative and futuristic. The product has been developed after many years of scientific research by Google X Department, with a human centric design and a computer to human interface, Google Glass promised future opportunities to uncover, which we are not able to imagine till now. They should have done intensive research on average users, how they feel to wear the product, detailed observation of user and redesign the product as per user requirement. Google should have understood the real-world benefit of the product and communicated to potential customer effectively through effective advertisement and innovative marketing. Google has very large customer base and they are champion of crowd sourcing, so it would be easier for them to effectively communicate with them. Following strategy may be adopted by Google for way forward:  Analysis of customers’ need and focus on problem solving  Thorough application of Principals of Disruptive Innovation  Right mix of curated offering and coach behavior  Minimize the health hazard through further R&D  Improvement in the product design by more customization/specific functionality for different customers  Affordability of price for average users  Learning from other such failed innovation  Appropriate marketing strategy Page 12
  • 13.  A careful Pilot launch before full-fledged launch of the product  Exploration of some more functionality / synergy with other google products Advanced Distribution Management System (ADMS) - A Successful Innovation 1.0 Country’s Energy Scenario, Demand and Potentials Power is an essential infrastructure for the country's social and economic growth and development. Even though Power Sector since the Independence has recorded significant growth, the present scenario is characterized by substantial peaking and energy shortages as demand for electricity has consistently outstripped the supply. According to the planning commission, the country's power capacity has risen at 5.87% over the past 25 years, with power supply increasing by 7.2% over the same period. As of 1 January 2007, the total capacity was 1.27.925 MW. Power shortages continue to rise, with a maximum shortage of 11.7% and a power shortfall of 7.3% during the 2005 fiscal year (14% and 8.8% respectively for the April to December 2006 period). The country's 606-kilowatt hour per unit electricity consumption is one of the lowest in the world. 2.0 Various Power Losses Total losses in the distribution network are captured by AT&C loss. Technical loss can be caused by poorly maintained machinery, substations and insufficient infrastructure investment, while business loss can be caused by low metering effectiveness, defective meter reading, robbery and theft. To achieve this, the sub-transmission and distribution system of high-density load centers such as cities and industrial centers was strengthened and upgraded. 3.0 Government’s Initiatives In 2008, India's government in the field of electrification launched the Restructured Accelerated Power Development and Reform Program (R-APDRP) as an Additional Central Assistance to States to minimize the Aggregate Technical and Commercial (AT&C) losses occurs in the field of power sector and to improve the quality and reliability of power supply to consumers. Page 13
  • 14. 4.0 Restructured Accelerated Power Development and Reform Program (R-APDRP) R-APDRP's (Restructured Accelerated Power Development and Reform Program) focus is on reduction in real and evident power losses (Aggregate Technical and Commercial losses). This is done in two components: Part A of the system provides for the establishment of base line information including customer indexing, GIS mapping and metering of distribution transformers and feeders and Part B, the SCADA/DMS (Supervisory Control and Data Acquisition System/Data Management System) in project fields with 4 lakhs+ population density and 350MU annual input energy. This system also involves and provides energy accounting and auditing, consumer service based on IT applications and infrastructure. 5.0 Application of SCADA system in Power Distribution SCADA (Supervisory Control and Data Acquisition) is a system which is used in industry where automation is done. Such industries are water treatment plant, automobile, process automation, energy automation etc. This system allows digital inputs, digital outputs, analog inputs and analog outputs to gather, process and display in large video displays. The data is processed and gathered at the real time for monitoring and controlling of points that transmit data. It receives information from the remote terminal units and programmable logic controllers and uses human machine interface so that the humans can interact with the devices installed at remote locations. In power system SCADA is used to analyze, monitor and control the data effectively making the power more reliable and efficient. This in turn improves the efficiency of the entire system by saving time and money. 6.0 Evolution of the technology ‘Advanced Distribution Management System (ADMS)’ High penetration of distributed energy resources and the ever more dynamic nature of distribution systems are creating many difficulties for the energy providers. In order to deal with these tremendous modifications, they need to play an active part in controlling their systems and adapt in real time to different circumstances. Only an extensive set of specialized software instruments that are incorporated into a robust solution can manage these difficulties and guarantee a smooth transition – from traditional Page 14
  • 15. paper intensive procedures to digital and adaptive real-time grid management. An Advanced Distribution Management System (ADMS) is now offering these capacities. ADMS offers a complete platform with a flexible and multipurpose framework within a common and simple user interface, data model, suitable environment for integration and safe as well as stable setup, using advanced DMS application to improve network operations, coupled with a SCADA monitoring and control system, EMS for transmission activities, and optimized OMS for improved flexibility and efficiency. The benefits of using ADMS are as follows:  Provides consistent, coherent and instantaneous; prediction and historical perspectives of the distribution network.  Requires network controllers, dispatchers, field crews, planning engineers, performance consultants and administrators to work as a team to use the same grid information as operated.  Common situational knowledge offers effective and reliable grid operations management in the face of a varied and quickly evolving setting.  Enabling higher network reliability, improved operating effectiveness, decreased operating costs, increased safety and security, regulatory compliance support, better use of assets and integration based on standards. 7.0 ADMS – A sustainable technology for power distribution and management Advanced Distribution Management System (ADMS) is a series of software designed for the efficient and reliable management and regulation of the whole distribution network. Major Functions:  SCADA  Decision Support for Control room operators  Improving the reliability  Minimizing outage time  Load Shedding Page 15
  • 16. 8.0 Successful Implementation of ADMS in State of Bihar First GoLive Bihar Project. In August 2016, Bihar's Chief Minister inaugurated the first SCADA-DMS control center, undertaken by Schneider Electric (SE) in India. The ADMS system communicated with a bigger part of the network during the inauguration, which was the first GoLive attempt on the Bihar project (from the R-APDRP program). This project undertakes energy surveillance, control and modernization of the Patna electrical distribution network and its scope involves DMS control center, grid modernization, current and new substation automation, telecommunications network, integration of GIS mapping, efficient exchange of customer care information and accounting data etc. The project will modernize the electrical distribution network of Patna by deploying a smart grid and applying the sophisticated SCADA-DMS management scheme for more than 53 substations. Technology Provider: Schneider Electric Technology Receiver: South Bihar Power Distribution Company Limited Schneider Electric is a French multinational company specialized in energy management and automation and South Bihar Power Distribution Company Limited (SBPDCL) is a public sector undertaking company which is controlled by Government of Bihar. The energy management business of Schneider Electric provided SBPDCL the installation components such as remote terminal units, breakers, transformers etc., software for supervisory control and data acquisition and integrated solutions for energy management in medium voltage. SBPDCL has given the license for the distribution of power in the state. The project included Digital Energy and connected technologies with software ADMS for energy management. The company used advancements in the Internet of Things (IoT) enabled devices such as Remote Terminal Units, Feeder Remote Terminal Units which are equipped with sensing, analytics and cybersecurity feature to reveal insights from energy data. 9.0 Application of Other Tools and Technology in ADMS A geographic information system (GIS) is designed to capture, store, manipulate, analyze, manage, and present all types of geographical data. A power distribution system uses a network of physical Page 16
  • 17. infrastructure to provide consumers distributed throughout a geographic area with electricity. Components of distribution system (asset) has  Physical location (X & Y Coordinates of assets)  Associated data (Technical or Attribute Data) Geographical View in ADMS Application 9.1 Transfer of Technology Technology Transfer is a process of transferring skills, knowledge, methods from originator / universities to secondary user who can then further develop and exploit the technology into new products, processes, applications, materials or services. Horizontal transfer refers to an established technology being transferred from one operational environment to another. The technology is already commercialized, and the purpose is to disseminate the technology and extend its application into other contexts. Page 17
  • 18. Technology Technology Provider-A Provider-B Skill, Equipment, Knowledge Equipment such as switchgears, ring main units, fault passage indicators, PCs, Servers, Routers, Switches, UPS, RTUs, FRTUs, MFTs, Communication equipment and energy management software ADMS (Advanced Distribution Management System) was provided by Schneider Electric to South Bihar Power Distribution Limited (SBPDCL). The technology transfer process involved various activities such as:  Designing  Site survey  Documentation  Site activities - installation of equipment  Database preparation and network modeling  Performing site acceptance tests  Training to SBPDCL 9.2 Four Step Technology Transfer Framework 1. Technology Transfer Points 2. Targeting Research 3. Motivational Environment 4. Exploiting R&D Results After signing the contract and assigning of the project, below steps are usually, followed: 1. Mutual awareness reflects the organization's desires and wishes, defends the company's respective interests and provides guidance to explain the day-to-day relationship as necessary. 2. Preparation of technology transfer offers access to technology, career analysis with aid of the transferee. 3. Implementation initially tests the transferee's site requirements, validates the assembly of the device/model, validates the process/quality and delivery of their system. 4. Support includes product analysis, quality/process/improvement and joint action plans. Department of Management Studies, Indian Institute of Technology - Delhi Page 18
  • 19. 9.3 Challenges Faced  Equipment such as FPI, Sectionalizer, Autoreclosure, capacitor, etc. are not available in the network.  Network Reconfiguration  Load Flow  Network Topology  Tracing  Connectivity Issues 9.4 Implementation of Technology Implementing technology involved various activities. The various activities that are performed are as follows:  Designing  Engineering  Site activities  Document preparation  Data preparation (Network modelling)  Site Installation and commissioning  Site acceptance tests  Training April-16 Apr-16 May-16 Jun-16 Jun-16 Jul-16 Aug-16 Aug-16 Sep-16 Design Phase Field and HW Activities SAT Documentation Data preparation (Network Model) PreSAT - ADMS SAT - ADMS Training System accepted by Bihar utility Page 19
  • 20. 1 0. Benef ts  Reduction of AT&C losses Year 2012- 2013 2013- 2014 2014- 2015 2015- 2016 2016- 2017 2017- 2018 2018-2019 AT&C Losses 54.63 52.00 46.63 44.63 38.13 34.00 30.00 Source: https://www.uday.gov.in  Bringing out commercial viability  Reduce outages and interruptions and  Increasing consumer satisfaction This digital technology provides clear and coherent real-time information to take appropriate action quickly and efficiently, the interrupted power and the faulty section can easily be identified and can be restored in less time as compared to the traditional list of actions to restore power. This brings out consumer satisfaction and reduces outages in the distribution network. References: 1. 2. The Age of Continuous Connections – Nicolaj Siggelkow and Christian Terwiesch 3. The Next Disruptive Wave: Human Augmentation - Andrea Potter 4. www.medium.com 5. www.forbes.com 6. www.business2community.com Page 20