1. R E S U M E
A Murali Mohan Rao
National Post Sales Analyst, Xerox India Ltd.
Mobile phone: +919160018471
Email: amraoxerox@gmail.com ; muralimohan.rao@xerox.com
OBJECTIVE : To play an Effective role in Business Development and positively impact the
Company’s Bottom line & the ROI .
EDUCATION & TRAINING :
* Graduation in Commerce(B.Com), from Osmania University, Hyderabad
* Diploma in Computer Applications from Bureau of Information Technology, Hyderabad
* Master of Computers Management from Pune University, Pune
* P.G. Diploma in I.R.P.M from Osmania University, Hyderabad
* P.G. Diploma in Marketing Management from Pune University, Pune
* Diploma in ERP - Oracle Financials and PeopleSoft Financials from Genesis, Hyderabad.
* Trained on Sales Skills & Techniques at Xerox
* Master of Business Administration (Marketing)- Osmania University.
PROFESSIONAL EXPERIENCE
Present :
Xerox India Limited (Since 2000)
National Post Sales Analyst- National since 2016
Regional Post Sales Analyst- South From 2010 -2016.
PreSales Analyst -Production Systems Group ( A.P State) From Oct 2000- 2010.
PRINCIPAL ACCOUNTABILITIES:
• Proactively scopes the technical solution required to address customer requirements, assesses customers met and
unmet needs, and recommends solutions that optimize value for the customers
• Ensure a deals technical close by interaction with customers technical staff .
• Visiting clients and/or making presentations: Engaging clients by making presentations, meeting with clients to
discuss specific aspects of initiatives, to get a better understanding of the context in order to make specific
recommendations in proposals. This may also include preparing proof-of-concept demonstrations and solution
mockups.
• Responding to client requests: Responses to clients could include informal responses, pointers to publications,
collaterals or other references or take more specific forms like responses to proposals including: Request for
Proposal (RFPs), Request for Information (RFI) and specific Statement of Work (SoW) or Work Orders
• Sales Support: Supporting sales and account teams in responding to general client queries about solutions and
capabilities. This could include partnering with onsite/client facing Sales or Business Development Managers to
identify and convert prospects into customers.
• Provides coaching and professional development to team-member sales associates in order to enhance their product
knowledge, technical acumen, and technical sales skills.
• Interfacing with other internal groups (within the organization) while responding to client requests. Secures input
from all necessary solution stakeholders. Adapts solutions, as necessary, to ensure appropriate support
• Alliances with other software product development firms or niche vendors to leverage such alliances to showcase
extended capabilities to Clients
• To coordinate with project team to understand their project features for building case studies.
• Monitor and continue to improve upon SLAs, KPIs, customer satisfaction, and service delivery management.
• Defend the install base by enhancing existing applications and solutions through recommendations for redesign of
documents.
• Manage and integrate the existing application with support group or other service providers for application development
and support.

2. Working experience Previous to Xerox
ICSA Ltd. Hyderabad : as Sales and Operations Manager- during 1998-2000
Responsibilities: Managing Sales and Operations through Sales Team and Channel Partners. Supporting Partners on
technical discussions, negotiations and closures. Training partner sales team .
Products: ERP Solution for HealthCare and Financial Verticals and IT Hardware and Network Solutions.
DDE ORG Systems Ltd., Hyderabad: as Territory Manager – during 1996-1998
Responsibilities: Selling of IBM,DELL , SuperMax, MicroSoft based IT Solutions through Direct Sales team and
business partners.
ICNET LTD, Hyderabad : as Territory Manager- during 1994-1996
Responsibilities: Selling of Internet Solutions and software application solutions and IBM,DEC and
MicroSoft products in Corporate and Govt. verticals. Through sales team. Supporting Partners
on technical discussions, negotiations and closures. Training partner sales team .
DATAPRO Software Sales Ltd., Hyd. : as Sales Exe. and Sr. Sales Exe. During 1992-1994
Responsibilities: Selling Microsoft, Borland ,AT&T products in Corporate and Govt. verticals.
Personal Details : Martial status : Married and Date of Birth : 15th
Jan 1966