1. Satish Deshpande +91- 98452- 81529
+65 -9188 -2382
Educational Qualifications Bachelor of Engineering in Electronics and Communication
Karnatak University,India,1991
Profile Around twenty one years of diverse experience in the business/systemanalysis,design and
development of embedded systems and business applications acrossvarioussoftware
platforms for the international and domestic clients.
Has successfully managed multipledomestic and international customer accounts as Project/
Program / Account Manager.
Extensively worked with the sales teams in pre-sales roleto participatein client
presentations and capability evaluations.
A team player who believes in building teams of technical eminence. Believes in 'trust and
personal responsibility'.
Looking for a Leadership Role that involves directinteraction with clients to propose, design
and help deliver technology intensive Industry solutions.
Key Skills Management
- Clientengagement and relationship management
- Technical solution and pre-sales support
- Costing, budgeting and Financecontrol
- Customer Account management
- Human Resource management
- Quality processes and implementation
Business Processes / Domains / Solutions
- HealthCare ( Payor sector )
- Manufacturing(Sales,Marketing& Distribution,ProductDesign,Purchase,Vendor
Management, Production Planning& Control, Quality Assurance)
- Aerospace Engineering Data Analysis
- Transportation & Logistics
- Energy and Utilities - Analytics around PredictiveMaintenance
- Human Capital Management (Recruitment, Corporate Learning, Performance
Management, Employee Relations,etc.)
Design Methodologies / Tools Programming Languages/Platforms
- OOAD, UML, Rational Unified Process (RUP),SOA, SOMA, CBM, CBS, RSA, Rational Rose
- C, C++, Java/J2EE
- Unix, Windows and Linux
Career History 10/2002 Till Date IBM Global Business Services, Bangalore, India
Key responsibilities ( in the span of Ten plus years ):
- Customer Account Management (includepeople, process,and
projects)
o Recruit/Staff talent
o Define & set goals for the group members
o Performance Evaluation,TrainingPlans,Mentoring

2. o Project estimations,planning,reviews,and adherence of
quality processes (CMMi)
o Resolve project level issues and actas escalation pointfor all
group level issues
o Participatein Senior Management reviews
o Work closely with customers to identify needs and proactively
suggest solutions
o Vendor selection/interaction for outsourcing,resource
supplements, etc.
- Participation in CFPM(Cross functional processmapping)
initiatives
- Leading and managing the Application Innovation Services
(technology solutions offerings) practicein Global Business
Solutions Center, India thatdesigns,harvests, develops and
integrates the reusableassets acrossthedomains.
- Responsiblefor harvestingreusableassets by collaborating
with different groups of the Organization likeResearch Labs,
Software Product Group, Consultingand Solutioning
- Work with the Consultingand SolutioningGroup for integration
of the developed assets in the customer engagements.
- Evaluation and deployment of Software Tools for Design,
Development and Testing Tools for the SoA based Assets
Key achievements:
- Defining and implementing
o Application Migration and Maintenanceusingtotal offshore
resourcemodel with none from the delivery team travellingto
clientlocation
o Migration and maintenance of applicationsfromoffshorein
the shortest time span
o Definingand managingthe key projectcontrol metrics for the
maintenance and enhancement of the applications.
o Setting up the Joint Application Development model with the
customer
- Won the “ BRAVO AWARD ”, ( given for outstandingcontributors
at the Organization level ) for setting up the Joint Application
Development process,successfully migrating,maintainingand
enhancingthe web portal suiteof the customer in the shortest
span.
- Conceptualized the Application Delivery Toolkitas a reusable
assetand integrated it with the Component Business Services (
CBS ) being builton the SOA technology for different industry
verticals.
12/1998 - 10/2002 A Start up IT Services Organization, Bangalore, India
Key responsibilities :
- Account Management (includecustomer, people, process and
projects)
o Recruit/Staff talent
o Run the Application Development group as an independent
financial profitentity within the Organization
o Define & set goals for the group members
o Performance Evaluation,TrainingPlans,Mentoring

3. o Project estimations,planning,reviews,and adherence of
quality processes
o Resolve project level issues and actas escalation pointfor all
group level issues
o Participatein Senior Management reviews
o Work closely with customers to identify needs and proactively
suggest solutions
o Vendor selection/interaction for outsourcing,resource
supplements, etc.
- Assistthe Sales and Marketing team in pre-sales activities,
proposal development and technical presentations
- Participatingin corporatebusinesstransformation initiatives
likere-org, enablinggroup companies,etc.
- Develop and implement department wide process improvement
initiatives.
Key achievements:
- Successfully ran theApplication Development division with
significantly new customer base.
- Designed, developed and implemented custom builtERP
applicationsin the manufacturingsector.
- Involved in aligningthe Organization with a leadingdatabase
product company for providingsolutions in thedatabase
migration,management and application development for their
customer base in India.
01/1998 - 11/1998 A Startup Software Design and Development Organization,
Bangalore, India
Key responsibilities :
- Recruit/Staff talent
- Assistthe Sales and Marketing team in pre-sales activities,
proposal development and technical presentations
- Project estimations,planning,reviews,and adherence of
quality processes
- Resolve project level issues and actas escalation pointfor all group
level issues
- Vendor selection/interaction for outsourcing,resource
supplements, etc.
- Develop and implement department wide development
initiatives
Key achievements:
- Successfully participated with key responsibilities in settingup
the start-up team
- Involved in many technical presentations for the prospective
customers as well as the financial institutionsfor capital infusion.
- Designed, developed and implemented custom built
applicationsfor the SME sector.
12/1996 - 12/1997 An Aviation Software Design and Development Organization,
Bangalore, India
Key Responsibilities :

4. - Requirement Analysis
- High Level Design
- Low level design
- Coding and code reviews of the team members
- Code Configuration management
- Status Reporting
Key achievements:
- Successfully designed and developed the FlightData Analysis
software, which was later sold as a stand aloneproductfor many
of the private airlineoperators in India and abroad.
12/1994 - 12/1996 A Plant Automation and Software Development Organization,
Mumabi, India / Muscat, Oman
Key Responsibilities :
- Requirement Analysis in participation with the onsite team and
end customer
- Prototype development and demonstrations to the end
customers
- Identification of the firmwareand requisitehardware/ software
for the product development.
- High Level Design
- Low level design
- Coding and code reviews of the team members
- Code Configuration management
- Deployment and commissioningof the application atthe client
- locations
- Status Reporting
Key achievements:
- Successfully conceptualized,designed and developed the
- TOMIS ( TransportOperators Management Information System )
software, that was successfully marketed and deployed in the
middleeast countries for many of the trans-continental transport
carriers
12/1992 - 11/1994 A Commercial Software Packages Development
Organization
Responsiblefor design and development of custom developed
software packages to suitthe needs of the small busineses to
automate their sales,billingand accountingrequirements.
01/1992 - 11/1992 A Computer Software Training Institute,
Chitradurga & Bangalore, India
To train the aspiringSoftwareEngineers on Unix and C
Languages
References On request
Personal Details  Married,has two children studyingin school.
 Spouse is a Financeprofessional.Has taken a temporary career break

5.  Loves Reading, listeningto Indian Classical Music,landscapephotography and trekking
 An avid automobileenthusiast
 Currently deputed to Singaporeon an assignmentby the current employer