Allison Englade has over 10 years of experience in administrative, customer service, and banking roles. She has strong communication, organizational, and leadership skills. Her experience includes roles as an administrative assistant, assistant manager, assistant branch manager, sales agent, lead teller, and relationship banker. She is currently pursuing a medical assistant certification from Northshore Technical Community College.

1. Allison Englade
41088 Berry Ridge Dr., Ponchatoula, LA 70454
Home: 337-353-3190 - allison.englade@yahooo.com
Career Focus
Enthusiastic administrative and office manager with high integrity, strong work ethic and great leadership skills.
Summary of Skills
• Excellent communication skills
• Self-motivated
• Strong verbal communication
• Quick learner
• Team leadership
• File/records maintenance
• Data management
• Extremely organized
• Staff motivation
• Medical Terminology
Professional Experience
Administrative Assistant
2013 to 2014
Coastal Process – Holden, LA
Running the office, answering the phones, and putting quotes together for customers, sales orders, and purchase
orders. Setting up new customer accounts, project management, setting up shipping of parts. Researching parts
requesting quotes, ordering and managing stock. Preparing for meetings, customer service, sales.
Assistant Manager
2013
First Heritage Credit – Hammond, LA
Taking loan applications, reviewing credit history, collection calls, processing payments, cash handling, customer
service, reviewing daily sales and delinquency reports, closing loans, solicit calls, preparing loan documents, etc.
Assistant Branch Manager
2010 to 2013
Capital One Bank – Hammond, LA
Handle opening accounts, CDs, etc. Take and process loan applications along with follow through on the whole process
to closing. Customer service on a daily basis as well as doing account research, sales, etc. Reviewing daily work
reports as well as wire reports. Recently started learning teller observations and doing some of those. Handles audits
when tellers are out of balance. Promoted from Relationship Banker to ABM. Now handling operations of branch.
Monitoring all aspects of branch and work done by teller and bankers. Leading meetings, preparing for audits, etc.
Sales/Leasing Agent
2010 to 2010
The Pointe Apartments – Beaumont, TX
Took potential residents to viewings of apartments and sold the benefits of the property. Maintained property
appearance. Took in and scheduled maintenance repairs. Daily customer service with answering phone calls, taking
applications, and processing payments.

2. Lead Teller
2009 to 2010
Orange Savings Bank – Vidor, TX
Handled cashing checks, making deposits etc. Ran proof work as well as the vault. Daily customer service, ran the
receptionist desk part of the time. Was the lead behind the teller line and helped with scheduling. Customer service daily.
Sales
2008 to 2009
Pelican Pointe Apartments – Slidell, LA
Showing and selling of apartments available on property. Customer service daily, helped with the marketing of the
property, handled taking and scheduling of maintenance issues, processed and accepted payments. Processed all
applications and signing of leases. Input and managed work orders.
Teller/Line Supervisor/Relationship Banker
2005 to 2008
Capital One Bank – Slidell, LA
Started as a teller and moved up to Line Supervisor. Eventually moved into a Banker role. Ran vault, maintained teller
schedule, cashed checks and made deposits, customer service, opened accounts, cd's, loan applications and closings,
etc.
Education
Northshore Technical Community College
Hammond, LA
2014-2015
Medical Assistant Program
Vidor High School 2002
Vidor, TX, US
Diploma
Certifications
CPR Certified
References
Nancy Carney – (337)287-3931
Erica Bonner – (504)495-0811

3. Samantha Conner – (225)788-2003