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Albert Introduction

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noHold, Inc.
noHold, Inc.

This presentation is an Introduction to Albert, noHold's newest Virtual Agent. This self-service helpdesk solution is designed to decrease ticketing volume, support cost, and time to resolution.

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noHold Inc. Copyright© 2012
Albert is a… Virtual Agent designed for Help Desk organizations so that: • Managers can reduce support costs and • Increase employees satisfaction Help Desk Manager • Agents can reduce handle time and • Time to resolution Help Desk Agents • Employees can find solutions on their own terms • 24/7 Employee noHold Inc. Copyright© 2012
Features / Benefits Cloud-Based Mobile friendly Maintenance Available 24/7 included Easy to follow Interactive & Frequent One Repository solutions Diagnostic Updates of Information noHold Inc. Copyright© 2012
User Interface noHold Inc. Copyright© 2012
Modules noHold Inc. Copyright© 2012
Risk Analysis • Easy implementation (one link) • Maintenance included • ROI in 50 resolved questions (per month) noHold Inc. Copyright© 2012
Introductory Pricing • BYOD: $1,000 / mo • eMail Solutions: $1,500 / mo • Productivity Apps: $1,500 / mo noHold Inc. Copyright© 2012
About noHold • Major Brands utilize noHold Virtual Agent technology. • noHold Patented Technology powers Virtual Agents that can find customers solutions in three clicks or less. • Virtual Agents are available in all languages. • Customers engage in 30 million virtual chats per year. • noHold supports customers across 10 Industries. • noHold provides services to a global audience. • noHold Inc. is the leader in Virtual Agent technology. noHold Inc. Copyright© 2012
Thank you! noHold Inc. Copyright© 2012

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Albert Introduction

  • 2. Albert is a… Virtual Agent designed for Help Desk organizations so that: • Managers can reduce support costs and • Increase employees satisfaction Help Desk Manager • Agents can reduce handle time and • Time to resolution Help Desk Agents • Employees can find solutions on their own terms • 24/7 Employee noHold Inc. Copyright© 2012
  • 3. Features / Benefits Cloud-Based Mobile friendly Maintenance Available 24/7 included Easy to follow Interactive & Frequent One Repository solutions Diagnostic Updates of Information noHold Inc. Copyright© 2012
  • 4. User Interface noHold Inc. Copyright© 2012
  • 5. Modules noHold Inc. Copyright© 2012
  • 6. Risk Analysis • Easy implementation (one link) • Maintenance included • ROI in 50 resolved questions (per month) noHold Inc. Copyright© 2012
  • 7. Introductory Pricing • BYOD: $1,000 / mo • eMail Solutions: $1,500 / mo • Productivity Apps: $1,500 / mo noHold Inc. Copyright© 2012
  • 8. About noHold • Major Brands utilize noHold Virtual Agent technology. • noHold Patented Technology powers Virtual Agents that can find customers solutions in three clicks or less. • Virtual Agents are available in all languages. • Customers engage in 30 million virtual chats per year. • noHold supports customers across 10 Industries. • noHold provides services to a global audience. • noHold Inc. is the leader in Virtual Agent technology. noHold Inc. Copyright© 2012
  • 9. Thank you! noHold Inc. Copyright© 2012