Shaye Lapierre has over 10 years of experience in sales and customer service. She currently works as an insurance agent at Bankers Life where she implements prospecting strategies, builds client relationships, and provides retirement solutions. Previously, she held roles in sales assistance and customer service at Summer Infant and Bank Rhode Island. She has a Bachelor's degree in Business Management from Johnson & Wales University.

1. SHAYE LAPIERRE
196 Meadow St. Pawtucket, RI 02860 | 401-206-2044 | shaye.lapierre@yahoo.com
View my LinkedIn Profile at https://www.linkedin.com/pub/shaye-lapierre/b1/a8/8a9
PROFESSIONAL SUMMARY
Highly motivated sales associate with extensive customer service experience
EDUCATION
Johnson & Wales University
May 2015 Bachelor of Science: Business Management
 Magna Cum Laude
Community College of Rhode Island
May 2013 Associate of Science: General Business
 Graduated with honors
EXPERIENCE
Bankers Life | Warwick, RI
Insurance Agent August 2015 – Current
 RI & MA licensed in both health and life
 Implemented multiple prospecting strategies while building and maintaining long-lasting client relationships
 Provided various retirement solutions to clients upon completion of a needs-based assessment
 Drafted quarterly SMART goals and devised a reward system for achieving each goal
 Introduced new training materials and guides for new agents starting in the field
Summer Infant | Woonsocket, RI
Sales Assistant October 2008 – July 2015
 Worked closely with all product development departments to create and maintain marketing materials for
sales presentations and client meetings
 Monitored marketing activity and quoted pricing to maintain healthy profit margins
 Negotiated prices, terms of sale and service agreements
 Organized joint sales calls with current customers and outside vendors
 Consulted with clients after sales and award of business to resolve problems and provide ongoing support
Bank Rhode Island | Smithfield, RI
Customer Service Associate January 2007 – June 2008
 Cross-sold bank products by answering inquiries; informing customers of new services and product
promotions; ascertaining customers’ needs; directing customers to a branch representative
SKILLS
 Energetic and driven
 Superior organizational skills
 Flexible and dependable