Agile Starts With You
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Agile Starts With You: Personal Agility and Subversive Scrum "You see, to do that you must start with the people – instead of jumping right into the process. You won’t be able to create an agile process, much less a culture, until you’ve created agile people." – Peter Saddington Agile and Scrum typically evoke thoughts about software development processes, ceremonies, and tools, but at the heart of any successful Agile team are people who embody the values and principles. As with accountability, agility begins with you, because you are the only thing that is within your domain of control. This presentation reflects on the mindset, strategies, and techniques to be personally agile, and the behaviors you can demonstrate that will infect others, and create trusting, high-performing teams.
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Agile Starts With You
- 1. AGILE STARTS WITH YOU: PERSONAL AGILITY AND SUBVERSIVE SCRUM Shawn Gorrell
- 2. About me • 24 years in software development • ColdFusion/Java/.NET • Spectra/TeamSite/SharePoint/Sitecore • Alexa/AI Coordinates: LinkedIn - https://www.linkedin.com/in/shawngorrell/
- 3. How did I get here? • v1.0 • v1.5 • v2.0 • vNext?
- 4. What’s in this for me?
- 5. What this is and isn’t about Personal agility! = Agile That’s not Agile!
- 6. It’s all about people… "You see, to do that you must start with the people – instead of jumping right into the process. You won’t be able to create an agile process, much less a culture, until you’ve created agile people." – Peter Saddington
- 7. Lead from where you are “You go first“ “That's the key insight of the peer- to-peer connection economy. Anyone can reach out, anyone can lead, anyone can pick someone else. But if you wait for anyone, it's unlikely to happen. It begins with you.” – Seth Godin
- 8. Play your own game
- 9. What can you control?
- 10. Agile Values and Principles • Individuals and interactions • Collaboration and communication • Embrace change • Short cycles and consistent pace (cadence) • Support, trust, motivation • Self-organization • Regular reflection (feedback)
- 11. Scrum Pillars and Values
- 12. My personal agility values and principles • Mindset • Accountability • Fail fast • Self-improvement and learning • Sharing/Helping/Collaborating • Team
- 13. Mindsets
- 15. #Forward “We love leadership words like mission, vision, values, ethics, passion, talent, and strengths. But they’re all drivel apart from forward. What good is a strength that doesn’t move you forward? The ultimate question of leadership is how are we moving forward today. Yes, forward ethically. Yes, forward leveraging strengths. But always forward. When you stop moving forward you stop leading.” – Dan Rockwell “The most important word in leadership is forward.”
- 16. Accountability • Commit • Make promises, meet promises • Correct problems quickly • Make mistakes, admit mistakes, and clean up your own messes • It’s ok to say “I don’t know, but…” • Find an accountability partner
- 17. Accountability “You either make yourself accountable, or you will be made accountable by your circumstances.” – Julette Millen “You either make yourself accountable, or you will be made accountable by your circumstances.” – Julette Millen
- 18. Fail fast • Take smart risks • Don’t overthink things • Try things on • Embrace the “bad first draft” • Show your work • Avoid the sunk cost fallacy – don’t be afraid to throw things away
- 19. Failure “We are all failures – at least the best of us are.” – J.M. Barrie
- 20. Self-improvement and learning • Learn something new every day • “Self-help” isn’t a dirty word • Make a plan • Share what you learn
- 21. Learning “The capacity to learn is a gift; the ability to learn is a skill; the willingness to learn is a choice.” – Brian Herbert
- 22. Share, Help, Collaborate • Ping • Tearing & sharing • Embrace service • Triads • Diversity of thought
- 23. Sharing “The more we share, the more we have.” – Leonard Nimoy
- 24. Working out loud (you go first)
- 25. Team • Be instrumental • Have difficult conversations • Create trust • Find common ground • Everyone has a voice • Express gratitude
- 26. Team "Alone we can do so little, together we can do so much." -Helen Keller
- 27. “You bring the weather.”
- 28. How I do it/Tools I use • Getting Things Done (GTD) • Personal Scrum • Set up your day, tear down your day, Friday retrospectives • Schedule deep thinking and work • Kanban board • Better meeting practices • Inbox zero-ish • Feedly • Friday team retrospectives/coaching
- 29. Getting Things Done • Get it out of your head and on to a list • Prioritize • Work the list
- 30. Personal Scrum • Weekly timeboxes • Schedule your week on Monday morning • Adjust daily • Reflect Friday • Control what you can control, adjust as necessary
- 32. Schedule deep thought and work • Block your calendar • The cost of context switching • DND on Skype
- 33. Kanban board
- 34. Better meeting practices • :05-:25/:05-:55 Create passing periods • Respect start/stop times • Define outcomes/expected results • Have an agenda, and follow it • Use a parking lot • Use yellow/red cards • Allow for some unstructured time • Schedule follow-ups
- 35. Inbox Zero-ish • No-Scroll Friday • File relentlessly • Subject tags are your friend • Review your “Sent” box on Friday
- 36. Feedly
- 37. Friday team retrospective/coaching • What’s on your mind? • And what else? • What are you working on? • If you are saying yes to this, what are you saying no to? • What was most useful to you? • What's the real challenge here for you? • What do you want? • Who did you help this week, and who helped you? • How can I help? • What did you learn this week? • <WHAT I’M WORKING ON>
- 38. What’s next? • What are your values/principles? • Build your toolbox • Build converts by your actions
- 39. Resources • StrengthsFinder • EQ • Me • Evernotes • Check the slide notes…
- 41. References • https://www.peterstark.com/leadership- accountability/ • https://medium.com/benefit-mindset/the-nature-of- mindsets-18afba2ac890 • https://www.brainpickings.org/2014/01/29/carol- dweck-mindset/ • http://sethgodin.typepad.com/seths_blog/2016/02/a- manifesto-for-small-teams-doing-important-work.html • https://www.leadingagile.com/2016/05/principles-of- personal-agility/ • http://blog.scribblepost.com/psychological-safety- vital-building-perfect-team/
Editor's Notes
- https://www.linkedin.com/in/shawngorrell/
- The Journey Shawn 1.0 – Technically-oriented individual contributor, focused on output, helped others when they asked. Shawn 1.5 – OBC, coaching, starting to care about others. Shawn 2.0 – Management, what got you here won’t get you there, proactively helping others, Carnegie book VNext – keep on keeping on, learn, adapt, forward, build communities of helpers
- This isn’t a system, it is a set of ideas. Look for the ideas or practices that resonate with you. It will be different for each person. You have to assemble your own values and system to suit you.
- This presentation isn’t about Big A Agile, it is about personal agility, which is a set of principles, values, and practices that enable you to be agile as a person. There isn’t a “right way” to be personally agile. Adapt to different situations and teams.
- Key point.
- https://tinybuddha.com/blog/helps-tempted-compare-myself-others
- Have you noticed a theme yet? This is about you. You can’t make anyone do anything. All you can do is set an example and create an environment. You have control over what you do and how you respond. https://aeon.co/ideas/to-be-happier-focus-on-whats-within-your-control https://www.pickthebrain.com/blog/powerful-lessons-on-letting-go-by-the-stoics/
- Core people-oriented aspects of Agile Values and Principles.
- Core aspects of Scrum Pillars and Values.
- These are in addition to, and refinements of, the Agile & Scrum Values Mindset matters – know thyself, Accountability – lead by example Fail fast – be a fan of the bad first draft and fast iteration cycles, constant feedback Self-improvement and learning - forward Sharing/Helping – working out loud – communicate more Trust your team – create an environment of trust
- Carole Dweck (Psychologist) – Fixed & Growth Mindset “The view you adopt for yourself affects the way you lead your life.” Fixed – you have what you’re born with, you’re either good at it, or you aren’t Growth – You can learn anything you want, failure is an opportunity to grow We all have a mix of mindsets. You aren’t just fixed or growth. It’s a continuum that you lean towards one end or the other. Recognize the inner monologues, and how it is talking about yourself. Awareness is key. https://www.brainpickings.org/2014/01/29/carol-dweck-mindset/
- Benefit Mindset is taking a Growth Mindset to the next level https://medium.com/benefit-mindset/the-nature-of-mindsets-18afba2ac890
- https://leadershipfreak.blog/2017/07/06/4-subtle-forms-of-stagnation-that-defeat-leaders-and-destroy-organizations
- Accountability is not situation dependent. Lead by example – If you talk the talk, but don’t walk the walk, people will not follow you. Commit Make promises, meet promises – If you can’t make a date, tell someone immediately. Give them time for Plan B. Correct problems quickly – skip the blamestorm and focus on fix and forward Make mistakes, admit mistakes, and clean up your own messes It’s ok to say “I don’t know, but…” Accountability partner - http://www.quietrev.com/forget-mentors-find-an-accountability-partner/
- https://www.psychologytoday.com/blog/happiness-in-world/201004/trying-new-things https://www.leadingagile.com/2017/01/tried-didnt-work/ http://blogs.tedneward.com/post/the-value-of-failure/
- http://lifehacker.com/the-science-of-breaking-out-of-your-comfort-zone-and-w-656426705
- Look for outside resources. You don’t have to do it all by yourself. http://www.productivity501.com/the-art-of-pinging/9155/ http://corgibytes.com/blog/2016/08/30/quest-for-mediocrity https://leadershipfreak.blog/2017/09/02/you-serve-others-who-serves-you/ Work Out Loud - Communicate more Tearing & Sharing – Grandma’s Letters https://www.linkedin.com/pulse/tearing-sharing-early-approach-working-out-loud-justine-jardine http://lifehacker.com/use-five-minute-favors-to-strengthen-your-relationships-1702489079a
- Working Out Loud – John Stepper 5 Elements – Relationships, Generosity, Visible Work, Purposeful Discovery, Growth Mindset http://workingoutloud.com/blog/the-5-elements-of-working-out-loud-revisited “When you work out loud, you ask yourself: What am I trying to accomplish? Who can help me? How can I contribute to those people and deepen our relationship?”
- Don’t forget that you have a team. OBC first day of camp as an instructor. “The Hot Mess” Be a good follower - https://www.nytimes.com/2017/03/24/opinion/sunday/not-leadership-material-good-the-world-needs-followers.html Don’t avoid difficult conversations, but be respectful. Don’t question goodwill, effort, or intent http://blog.scribblepost.com/psychological-safety-vital-building-perfect-team/ Sometimes keeping teams running smoothly require having difficult conversations. Here are few links with information on how to make those a little less fierce. http://lifehacker.com/why-calling-out-insiders-in-your-group-can-strengthen-i-1712501969 https://hbr.org/2014/06/choose-the-right-words-in-an-argument/ http://www.inc.com/travis-bradberry/5-secrets-to-mastering-conflict.html
- http://workingoutloud.com/blog//the-ripple-effect-at-work
- There is more to it than that, but I keep it simple http://gettingthingsdone.com Capture, Clarify Organize Reflect Engage
- 15 minute setup in the morning 15 minute teardown in the afternoon 30 minute Friday retrospective
- http://www.fastcompany.com/944128/worker-interrupted-cost-task-switching
- Have a Kanban board. Organized lists that you pull from. I generally use the Inbox to hold items until I can schedule them to a Project Gives you a way to see what you’ve completed for retrospectives
- http://www.vox.com/2015/6/23/8832929/inbox-zero-tips http://cheesewz.tumblr.com/post/115426872234/how-i-work-sending-work-emails
- First thing I do every morning. Find a reader, use a reader. Targeted sharing. Part of my learning and sharing strategies.
- Group email to team every Friday. Customized so that it isn’t a huge barrage of questions every week. Great questions: 1. Inspire thought. 2. Invite. “What do you think?” 3. Explore. “What does success look like?” 4. Solve. “How does life change if you choose option B?” 5. Clarify. “What have you learned?” 6. Establish expectations. “What would you like me to do for you?” or “What are you looking for from me?” 7. Call for personal responses. “What do you think should be done? 8. Don’t have obvious answers. “What’s important to you about this?” 9. Express compassion. “How does this make you feel?” 10. Create accountability. “What actions would you like to take?” When facing complaints about others: 1. What do you wish they would do more of? (Power Questions) 2. If this went away, what would life be like? 3. How long has this been going on? Why? 4. What have you already tried? 5. What happens if this doesn’t go away? 6. How could you change this situation? (Coaching for engagement) When solving problems: 1. What were we doing when we were successful at this? What was different about those times? (Coaching for Engagement) 2. Who else has faced this challenge? 3. What have you tried? 4. How certain do you need to be before you take the next step? 5. Who is impacted by this issue? How? 6. A year from now, if we have failed, what didn’t we do? (Scaling Up Excellence) When striving to connect? 1. What makes you feel good/proud about what you’re doing? 2. What surprises you about the leadership journey? 3. What else would you like to accomplish? (Power Questions) Favorite questions: 1. What’s important about this? 2. What does a win look like? 3. What do you want? 4. What should I be asking? 5. How can I help?
- Write your own manifesto - https://www.leadingagile.com/2016/05/principles-of-personal-agility/ Promise to not be the aggressive proselytizer – lead by example, show the way
- Feel free to reach out to me at any time. http://cheesewz.tumblr.com/post/112338111579/how-i-work Accountability - http://www.pluralsight.com/courses/accountability-five-steps Productivity - http://www.pluralsight.com/training/Courses/TableOfContents/productivity-tips-busy-tech-professional Effective Email - http://www.pluralsight.com/courses/effective-email-communication