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@BenLinders 1
Ben Linders Consulting
Agile and Scrum
Beyond Software Development
(Overview, extract from my workshop on this topic)
First published: June 21, 2016
Ben Linders Consulting
@BenLinders 2
Ben Linders Consulting
Agile Marketing / Sales
• For small, dedicated campains
• To measure, learn & adjust
• Culture: Experiment, improve
• Innovate (Lean startup)
• Enables collaboration
Resources:
• agilemarketing.net
• marketergizmo.com
• Marketing Communications Chapter by Agile Consortium
@BenLinders 3
Ben Linders Consulting
Agile Customer Support
• For effective customer Interaction
• To be fast & flexible
• Get more & better feedback
• Knowledge sharing in support
• Collect data (ALM, Social Media,
customer needs, Big Data, etc)
Resources:
• DevOps.com and DevOps on InfoQ
• Continuous Delivery by Jez Humble
• Agile for support by Mattias Skarin
• Kanban and Scrum - Making the Most of Both
@BenLinders 4
Ben Linders Consulting
Agile Management / HR
• Create transparency & involvement
• Help to focus, get things done
• Leadership at all levels
• Eat your own dogfood
Resources:
• Management 3.0 & Managing for Happines
• Host leadership metaphor
• Holacracy and Sociocracy
• Radical Management by Steve Denning
• HR and Management supporting Agile
@BenLinders 5
Ben Linders Consulting
Other Non-IT Agile Experiences
• EduScrum & Agile in Education
• Wikispeed
• Solar Car with Scrum
• UK Gov: Agile Delivery
• Delivering Training with Agile
• Agile development isn't just for software anymore
• Agile at home
 
@BenLinders 6
Ben Linders Consulting
Adopting Agile for Non-IT
Tailoring Agile to your needs:
• Deliveries & Goal
• Custumers & stakeholders
• Team & collaboration
• Define “Done”
• How to get feedback
Blog: benlinders.com/2016/agile-scrum-beyond-sw-development/
@BenLinders 7
Ben Linders Consulting
ContactContact
Ben Linders
Independent Consultant Agile, Lean,
Quality & Continuous Improvement
info@BenLinders.cominfo@BenLinders.com
+31 6 2901 3863+31 6 2901 3863
@BenLinders
www.linkedin.com/in/benlinderswww.linkedin.com/in/benlinders
www.facebook.com/BenLindersAdvieswww.facebook.com/BenLindersAdvies
www.benlinders.comwww.benlinders.com
@BenLinders 8
Ben Linders Consulting
Articles on Effective Agile
• Agile needs coaching
• How futurespectives help teams to reach their goals
• Spice up your agile retrospectives
• Empower teams to increase quality
• Self-assessing how Agile you are
• Sustainable Improvement through Agile Retrospectives
• Working in a Sustainable Pace
• Becoming Agile and Lean
• Succes Factors for Using Scrum and Getting Benefits
• Process Improvement: The Agile Way
• Golden Rules for Agile Process Improvement
• How to deal with Resistance when Implementing Agile
• Managing Projects with Agile Teams
• Establishing and Maintaining Stable Teams
• Getting Business Value out of Agile Retrospectives
• Are your Professionals Empowered?
@BenLinders 9
Ben Linders Consulting
Assessing your Agility
Over 40 tools:
• Self-Assessment checklists
• Readyness checks
• Maturity assessments
• Agile health checks
• Measurements
• And much more!
Agile Self-Assessments
@BenLinders 10
Ben Linders Consulting
Continuous Improvement
Become aware of importance of
continuous improvement,
Explore how it’s engrained in agile
software development
Suggestions that you can use in your
daily work to improve continuously
Increase your organization's agility!
Leanpub.com/continuousimprovement
“Continuous Improvement is the act of continuously doing
whatever helps to become better and thus more valuable”
@BenLinders 11
Ben Linders Consulting
Agile, Lean, Quality & Continuous Improvement
Retrospectives Facilitator
Agile Coach/Mentor/Trainer
CMMI & People-CMM Assessor
Freelance Editor for InfoQ.com
Ben Linders
Co-Author Getting Value out of Agile Retrospectives
English Dutch French Japanese Spanish Italian Chinese
Russian Polish German Greek Turkish
Author: What Drives Quality & Continuous Improvement
eBook: Download from Amazon, InfoQ or Leanpub
Print: Buy on Amazon or Lulu

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Agile and Scrum beyond Software Development (overview) - Ben Linders

  • 1. @BenLinders 1 Ben Linders Consulting Agile and Scrum Beyond Software Development (Overview, extract from my workshop on this topic) First published: June 21, 2016 Ben Linders Consulting
  • 2. @BenLinders 2 Ben Linders Consulting Agile Marketing / Sales • For small, dedicated campains • To measure, learn & adjust • Culture: Experiment, improve • Innovate (Lean startup) • Enables collaboration Resources: • agilemarketing.net • marketergizmo.com • Marketing Communications Chapter by Agile Consortium
  • 3. @BenLinders 3 Ben Linders Consulting Agile Customer Support • For effective customer Interaction • To be fast & flexible • Get more & better feedback • Knowledge sharing in support • Collect data (ALM, Social Media, customer needs, Big Data, etc) Resources: • DevOps.com and DevOps on InfoQ • Continuous Delivery by Jez Humble • Agile for support by Mattias Skarin • Kanban and Scrum - Making the Most of Both
  • 4. @BenLinders 4 Ben Linders Consulting Agile Management / HR • Create transparency & involvement • Help to focus, get things done • Leadership at all levels • Eat your own dogfood Resources: • Management 3.0 & Managing for Happines • Host leadership metaphor • Holacracy and Sociocracy • Radical Management by Steve Denning • HR and Management supporting Agile
  • 5. @BenLinders 5 Ben Linders Consulting Other Non-IT Agile Experiences • EduScrum & Agile in Education • Wikispeed • Solar Car with Scrum • UK Gov: Agile Delivery • Delivering Training with Agile • Agile development isn't just for software anymore • Agile at home  
  • 6. @BenLinders 6 Ben Linders Consulting Adopting Agile for Non-IT Tailoring Agile to your needs: • Deliveries & Goal • Custumers & stakeholders • Team & collaboration • Define “Done” • How to get feedback Blog: benlinders.com/2016/agile-scrum-beyond-sw-development/
  • 7. @BenLinders 7 Ben Linders Consulting ContactContact Ben Linders Independent Consultant Agile, Lean, Quality & Continuous Improvement info@BenLinders.cominfo@BenLinders.com +31 6 2901 3863+31 6 2901 3863 @BenLinders www.linkedin.com/in/benlinderswww.linkedin.com/in/benlinders www.facebook.com/BenLindersAdvieswww.facebook.com/BenLindersAdvies www.benlinders.comwww.benlinders.com
  • 8. @BenLinders 8 Ben Linders Consulting Articles on Effective Agile • Agile needs coaching • How futurespectives help teams to reach their goals • Spice up your agile retrospectives • Empower teams to increase quality • Self-assessing how Agile you are • Sustainable Improvement through Agile Retrospectives • Working in a Sustainable Pace • Becoming Agile and Lean • Succes Factors for Using Scrum and Getting Benefits • Process Improvement: The Agile Way • Golden Rules for Agile Process Improvement • How to deal with Resistance when Implementing Agile • Managing Projects with Agile Teams • Establishing and Maintaining Stable Teams • Getting Business Value out of Agile Retrospectives • Are your Professionals Empowered?
  • 9. @BenLinders 9 Ben Linders Consulting Assessing your Agility Over 40 tools: • Self-Assessment checklists • Readyness checks • Maturity assessments • Agile health checks • Measurements • And much more! Agile Self-Assessments
  • 10. @BenLinders 10 Ben Linders Consulting Continuous Improvement Become aware of importance of continuous improvement, Explore how it’s engrained in agile software development Suggestions that you can use in your daily work to improve continuously Increase your organization's agility! Leanpub.com/continuousimprovement “Continuous Improvement is the act of continuously doing whatever helps to become better and thus more valuable”
  • 11. @BenLinders 11 Ben Linders Consulting Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance Editor for InfoQ.com Ben Linders Co-Author Getting Value out of Agile Retrospectives English Dutch French Japanese Spanish Italian Chinese Russian Polish German Greek Turkish Author: What Drives Quality & Continuous Improvement eBook: Download from Amazon, InfoQ or Leanpub Print: Buy on Amazon or Lulu