Aggregate planning involves intermediate capacity planning for services over 2-12 months. It accounts for projected customer demand, equipment capacities, and labor capacities. For services, aggregate planning strategies must consider that most services cannot be inventoried, demand is difficult to predict and peaks during short periods, and capacity is also hard to predict as it depends on the specific transactions. The aggregate planning process is different for services, as capacity must be provided at the appropriate geographic location and time, and labor is usually the most constraining resource due to the flexibility needed around hiring temporary or part-time workers and using overtime.

1. Name:Md.Shams Akhter
Roll N0-16012026

2. Topic
Aggregate Planning in Services

3. Definition
 Aggregate Planning : Intermediate range
capacity planning usually covering 2 to 12
months.
Aggregate Planning For Services:
Projected customer demands
Equipment capacities
Labour Capacities.

4. Capacity:
Changing Inventory Levels
Varying Workforce Size
Varying Production Rates
Subcontracting
Part Time Workers
Aggregate Planning Strategies in
Services:

5. Aggregate Planning Strategies in
Service:
Levels :
Influencing Demand
 Back Ordering during High-Demand
Periods
 Counter-Seasonal Product and Service
Mixing

6. Aggregate Planning Process is
Different for Services-
1.Most service can not be inventoried-
Airline seat
Hotel Room
 Hair Appointment etc.
2. Demand for services is difficult to predict-
High-demand peaks short periods of time
Low Demand Long periods

7. 3.Capacity is also difficult to predict: The
"capacity" of a bank teller depends on the
number and type of transactions requested by
the customer.
4. Service capacity must be provided at the
appropriate place and time:
Geographic Location.
Time.
Place.

8. 5.Labor is usually the most constraining
resource for services:
Labour is very flexible.
hiring temporary workers
 part-time workers
 using overtime