1. Agenda – Let`s talk E-Motions
1 Emotional Inteligence – What is it?
Why is EI important in our life and job?
Emotions vs. Intelligence
2 Five core abilities of EQ
3 Developing the EQ core abilities
Being smart about emotions
Emotional talk: Nonviolent Communication
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2. Agenda – Let`s talk E-Motions
1 Emotional Inteligence – What is it?
What is Emotional Intelligence?
 Definition – Theoretical background
 What is difference between Emotions and Intelligence
Why is it important in your life?
 Advantages of Emotional Intelligence at work and in life:
Excellence at work – key performance factors
2 Five core abilities of EQ
 Presentation of Goleman Model
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3. Agenda – Let`s talk E-Motions
3 Developing the EQ Talk
Being smart about emotions
 Emotional Blueprint Method – Five steps Method
Emotional Talk
 Non-verbal Communication (gesture and face expressions) –
reading non-verbal communication and concepts of pacing (based
on NLP)
 Concept of Nonviolent Communication – Rosenberg’s Mediation
Technique
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