3. “
What is
Emotional Intelligence (IE)?
knowing what you are feeling and being able to
handle those feelings without having them
swamp you; being able to motivate your self to
get jobs done, be creative and perform at your
peak; sensing what others are feeling, and
handling relationships effectively
- (Goleman, 1995)
5. EQ AND IQ !
EQ - is a measure of IQ is the measure of
your emotional cognitive abilities, such as
intelligence, or your the ability to learn or
ability to use both understand or to deal
your emotions and with new situations; the
cognitive skills in your skilled use of reason;
life. logic and analytical skills.
11. Respect emotions, the power of emotions.
Understand your emotions do and will
affect others at work.
Commit to looking at the useful and
productive side of the tasks.
12. Insist on making yourself a positive
influence with your colleagues.
Let yourself immerse in the joy of creative
juice with your tasks.
Check yourself if your responses and
motivations are driven by purposeful
emotions.
Create a list of emotions that you want to
display at work.