The document discusses solutions for improving storage in a warehouse that currently uses pallet racking. It proposes converting to a multi-tier shelving system to better accommodate storing and picking individual boxes rather than full pallets. This would increase storage capacity, improve order picker efficiency by making items more accessible, and minimize footprint by eliminating need for heavy machinery to retrieve pallets. The proposed system involves installing new customized 3-tier shelves at the existing pallet rack locations to optimize space utilization and inventory management.