The document discusses mobile device management (MDM) and Advocate Consulting's comprehensive MDM service. The MDM service allows organizations to centrally manage mobile devices and applications, enforce policies, secure data, and provide help desk support. It provides full lifecycle management of both corporate and personal devices. Key capabilities include software distribution, policy enforcement, data security, inventory management, and support for iOS, Android, Blackberry, Symbian and Windows devices.

1. Mobile Device Management: The Power of Mobile Device
Management (MDM)
Be proactive and maximize security Advocate Consulting’s comprehensive MDM service is
a proactive solution that allows you to take back control
and minimize risks associated with corporate-owned
and individual-owned mobile devices.
Our MDM service provides the expertise required to meet
the challenges of managing all mobile assets connected
to your business. MDM is a full lifecycle management
service that gives you the data and tools necessary to
quickly respond to your business demands in the most
efficient and secure manner. Our MDM solution includes:
Centralized management of software
distribution and corporate applications
Policy configuration and enforcement
Managing the Mobile Enterprise Mobile data security
Before the Mobile Revolution, IT had control over managing who and what was permitted on
Support for corporate and individual
the network. Much of that control could be compromised as employees demand to tap into the
liable devices
corporate network, run critical applications and access sensitive data with their personal
smartphones and tablets. Inventory management
This new mobile workforce continues to increase productivity and efficiencies within the
Device provisioning and support
enterprise. However, BYOD/CYOD has introduced a host of new challenges involving security,
policy, governance, legal and cost. Help Desk support
How do you minimize security risks? Content Management
Do you have policies in place and are they being enforced? Device tracking and management
Do you have the expertise to support multiple devices and platforms? iOS, Android, Blackberry, Symbian and
Are you able to control inventory and costs? Windows support
International support
If you don’t have a mobile strategy and are unable to effectively manage and support
devices, your business is at risk.
Did you know…
50% of companies have experienced a
data breach due to insecure devices.

2. The Advocate Way Reporting and Analytics:
We offer expert management, monitoring, reporting and help desk support. Our Compliance: Statistics on number of devices in/out of compliance,
MDM solution enables you to proactively address your mobile demands and drivers and frequency of non-compliance
accelerate business decisions. Device Statistics: number of registered devices by device type,
operating system, version, ownership compliance
Manage: Risk Management: Score card and mitigation
Ownership: Enroll employee, corporate or shared devices Additional reports: Device Inventory, Applications, Content
Staging: Stage devices on behalf of other users to simplify and Devices
environment
Device Registration: Existing devices in bulk or end-user Help Desk:
self-registration Your IT organization may not have the time or expertise to respond adequately
EULA: Create custom End User License Agreements to mobile users. That’s one more reason why you should consider our MDM
Enroll Restrictions: Block users or devices based on platform/version solution. We act as the single point of contact for all mobile software, usage
and technical support issues and requests.
Passcode: Require device passcode with configurable complexity,
length, lock and wipe rules What makes us different from other solutions? Expertise. Our expert support
professionals are highly trained and certified. The help desk team has the
Encryption: Enforce full device and storage card encryption knowledge and skills necessary to effectively support your end users in the
Restrictions: Lock down end user’s ability to use specific features, timeliest manner – from activating a mobile device to troubleshooting a
apps and web browsing connectivity issue to resolving a carrier issue.
Compliance: Set up rules for non-compliant activities and
compromised devices with automated responses Help Desk service includes:
Privacy: Configure what data is collected and who can view it Tier 1 and Tier 2 support
Rules Engine: Set up rules that define non-compliant events/ Configurations, passcodes and other service requests
activities and automated responses Policy support and enforcement
International carrier and multi-lingual support
Monitor: Billing support
Dashboard: Track and view real-time device information via
Mobile devices, OS, applications support
interactive dashboards and portals
Dedicated toll free number and email address
Alerts: Take action on compliance and event alerts as they occur
Custom and third party application support
Updates: Update configuration profiles on-demand and re-provision
devices automatically
Visit Advocate Consulting
for more information about
our offerings
678.987.5900 www.advocateconsulting.com
© 2012 Advocate Networks, LLC. All rights reserved. Advocate Consulting is a trade name of Advocate Networks. AN-CO-10-12