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administrative clerk job 
description 
A typical administrative clerk job description be included elements such as: 
administrative clerk duties, administrative clerk qualifications, administrative 
clerk traits, administrative clerk job information, administrative clerk templates, 
administrative clerk work conditions… 
Other useful materials for administrative clerk career: 
• administrativemanagement123.com/23-free-ebooks-for-administrative-management 
• administrativemanagement123.com/215-free-administrative-forms 
• administrativemanagement123.com/top-84-administrative-KPIs 
• administrativemanagement123.com/top-17-administrative-management-job-descriptions 
• administrativemanagement123.com/98-administrative-interview-questions-and- 
answers
Key duties/responsibilities for administrative clerk 
1. Answers and directs incoming calls in a professional, efficient and effective 
manner to ensure timely telephone communications. 
2. Greets and assists visitors and job applicants; screen and/or announce to 
appropriate manager. 
3. Prepares and coordinates all FedEx shipments as required; sends routers and 
information to Illinois three times per week; sorts and delivers all incoming 
4. Routes, tracks, and completes final awards for the Ideas Unlimited program. 
5. Compiles data and runs reports for a variety of requirements; formulates new 
spreadsheets and databases as needed. 
6. Codes all invoices for billing and forwards to manager for approval. 
7. Conducts inventory of office supplies and warehouse uniform items; generates 
orders to stay within budgeted amounts and obtains approval from appropriate 
manager prior to ordering. 
8. Uses online application system to track, screen, and update all applications. 
9. Assists admin clerk with reporting from the Taleo system to keep up to date 
records on applicants. 
10. Closely works with Human Resources team in providing customer service to our 
employees . 
11. Handles a significant amount of confidential information with dignity and respect.
Key job qualifications for administrative clerk 
1. 2 years of professional administrative support experience required 
2. High School Diploma or equivalent required; associates or Bachelor’s 
degree preferred 
3. Customer service experience 
4. Ability to work independently 
5. Strong organizational skills 
6. Advanced computer skills, including Microsoft Word, Excel, Outlook; 
PowerPoint and/or AS400 skills highly desirable, as is the ability to learn 
other software systems 
7. Work the required schedule, work at the specific location required, 
complete Penske employment application, submit to a background 
investigation (to include past employment, education, and criminal 
history) and drug screening are required
Format for administrative clerk job description 
A typical job description includes 4 
main part as follows: 
1. Job information 
This part includes: job title, reporting 
relationships, department, job 
location, manager/supervisor’s title, 
job code, purpose and objective of the 
job. 
2. List of main task 
3. Contents of Job Specifications 
• Knowledg/education. 
• Skill requirements. 
• Experience. 
• Abilities. Ability include physical 
ability, metal ability, aptitudes. 
4. Contents of working conditions 
• Environmental conditions 
• Job hazards / safety 
• Machine, tools and equipments
KSA model in setting up job description 
1. What is KSA model? 
KSA model is a competency model of individual. KSA is the same KSAO. 
KSA include Knowledge, Skills and Abilities (also called KSAs model) that an 
applicant must have to perform successfully in the position. 
2. Components of KSA: 
Knowledge 
• A body of information needed to perform a task. 
• For example, Human Resources Knowledge include knowledge of personnel 
recruitment, selection, training, compensation and benefits, labor relations and 
negotiation, and personnel information systems. 
Skills 
• Skills are the proficiency to perform a certain task. 
• For example, skill in operating computer peripherals such as printers. 
Abilities 
• Abilities are an underlying, enduring trait useful for performing tasks. 
• For example, oral comprehension – the ability to listen to and understand 
information and ideas presented through spoken words and sentences.
Materials for administrative clerk career: 
Other useful materials for administrative 
management that available at 
administrativemanagement123.com 
• Top free ebooks for administrative management 
• Top free tools and techniques for administrative 
management 
• Top skills for administrative management 
• Top free administrative job description 
templates 
• 5 steps to writer write an effective 
administrative job description 
• 12 tips to write administrative job description 
• Top 12 tips for career development 
• Top 9 career path tips 
• Top 14 career objectives 
• Top 12 career promotion tips
Useful materials (continue…) 
• Top 14 career objectives 
• Top 12 career promotion tips 
• Top 15 ways to search jobs 
• Top 7 cover letter samples 
• Top 8 resume samples 
• 110 administrative interview questions 
with answers 
• 13 types of interview questions and how 
to solve them 
• 11 performance appraisal methods 
(includes appraisal templates and forms) 
• Top 28 performance appraisal forms 
• Top 12 salary negotiation tips 
• Top 9 tips to get high salary
Fields related to administrative clerk: 
The above job description can be used for fields as: 
construction, manufacturing, healthcare, non profit, advertising, agile, 
architecture, automotive, agency, banking, budget, building, business 
development, consulting, communication, clinical research, design, software 
development, product development, interior design, web development, 
engineering, education, events, electrical, exhibition, energy, ngo, finance, 
fashion, green card, oil gas, hospital, it, marketing, media, mining, nhs, non 
technical, oil and gas, offshore, pharmaceutical, real estate, retail, research, 
human resources, telecommunications, technology, technical, senior, digital, 
software, web, clinical, hr, infrastructure, business, erp, creative, ict, hvac, 
sales, quality management, uk, implementation, network, operations, 
architectural, environmental, crm, website, interactive, security, supply chain, 
logistics, training, project management, administrative management… 
The above job description also can be used for job title levels: entry level 
administrative clerk, junior administrative clerk, senior administrative clerk…

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Administrative clerk job description

  • 1. administrative clerk job description A typical administrative clerk job description be included elements such as: administrative clerk duties, administrative clerk qualifications, administrative clerk traits, administrative clerk job information, administrative clerk templates, administrative clerk work conditions… Other useful materials for administrative clerk career: • administrativemanagement123.com/23-free-ebooks-for-administrative-management • administrativemanagement123.com/215-free-administrative-forms • administrativemanagement123.com/top-84-administrative-KPIs • administrativemanagement123.com/top-17-administrative-management-job-descriptions • administrativemanagement123.com/98-administrative-interview-questions-and- answers
  • 2. Key duties/responsibilities for administrative clerk 1. Answers and directs incoming calls in a professional, efficient and effective manner to ensure timely telephone communications. 2. Greets and assists visitors and job applicants; screen and/or announce to appropriate manager. 3. Prepares and coordinates all FedEx shipments as required; sends routers and information to Illinois three times per week; sorts and delivers all incoming 4. Routes, tracks, and completes final awards for the Ideas Unlimited program. 5. Compiles data and runs reports for a variety of requirements; formulates new spreadsheets and databases as needed. 6. Codes all invoices for billing and forwards to manager for approval. 7. Conducts inventory of office supplies and warehouse uniform items; generates orders to stay within budgeted amounts and obtains approval from appropriate manager prior to ordering. 8. Uses online application system to track, screen, and update all applications. 9. Assists admin clerk with reporting from the Taleo system to keep up to date records on applicants. 10. Closely works with Human Resources team in providing customer service to our employees . 11. Handles a significant amount of confidential information with dignity and respect.
  • 3. Key job qualifications for administrative clerk 1. 2 years of professional administrative support experience required 2. High School Diploma or equivalent required; associates or Bachelor’s degree preferred 3. Customer service experience 4. Ability to work independently 5. Strong organizational skills 6. Advanced computer skills, including Microsoft Word, Excel, Outlook; PowerPoint and/or AS400 skills highly desirable, as is the ability to learn other software systems 7. Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required
  • 4. Format for administrative clerk job description A typical job description includes 4 main part as follows: 1. Job information This part includes: job title, reporting relationships, department, job location, manager/supervisor’s title, job code, purpose and objective of the job. 2. List of main task 3. Contents of Job Specifications • Knowledg/education. • Skill requirements. • Experience. • Abilities. Ability include physical ability, metal ability, aptitudes. 4. Contents of working conditions • Environmental conditions • Job hazards / safety • Machine, tools and equipments
  • 5. KSA model in setting up job description 1. What is KSA model? KSA model is a competency model of individual. KSA is the same KSAO. KSA include Knowledge, Skills and Abilities (also called KSAs model) that an applicant must have to perform successfully in the position. 2. Components of KSA: Knowledge • A body of information needed to perform a task. • For example, Human Resources Knowledge include knowledge of personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Skills • Skills are the proficiency to perform a certain task. • For example, skill in operating computer peripherals such as printers. Abilities • Abilities are an underlying, enduring trait useful for performing tasks. • For example, oral comprehension – the ability to listen to and understand information and ideas presented through spoken words and sentences.
  • 6. Materials for administrative clerk career: Other useful materials for administrative management that available at administrativemanagement123.com • Top free ebooks for administrative management • Top free tools and techniques for administrative management • Top skills for administrative management • Top free administrative job description templates • 5 steps to writer write an effective administrative job description • 12 tips to write administrative job description • Top 12 tips for career development • Top 9 career path tips • Top 14 career objectives • Top 12 career promotion tips
  • 7. Useful materials (continue…) • Top 14 career objectives • Top 12 career promotion tips • Top 15 ways to search jobs • Top 7 cover letter samples • Top 8 resume samples • 110 administrative interview questions with answers • 13 types of interview questions and how to solve them • 11 performance appraisal methods (includes appraisal templates and forms) • Top 28 performance appraisal forms • Top 12 salary negotiation tips • Top 9 tips to get high salary
  • 8. Fields related to administrative clerk: The above job description can be used for fields as: construction, manufacturing, healthcare, non profit, advertising, agile, architecture, automotive, agency, banking, budget, building, business development, consulting, communication, clinical research, design, software development, product development, interior design, web development, engineering, education, events, electrical, exhibition, energy, ngo, finance, fashion, green card, oil gas, hospital, it, marketing, media, mining, nhs, non technical, oil and gas, offshore, pharmaceutical, real estate, retail, research, human resources, telecommunications, technology, technical, senior, digital, software, web, clinical, hr, infrastructure, business, erp, creative, ict, hvac, sales, quality management, uk, implementation, network, operations, architectural, environmental, crm, website, interactive, security, supply chain, logistics, training, project management, administrative management… The above job description also can be used for job title levels: entry level administrative clerk, junior administrative clerk, senior administrative clerk…