Maria Nieto has over 15 years of experience in legal administrative assistance, customer service, and office management. She is bilingual and skilled in Microsoft Office programs, Jenzabar, PowerFaids, and Goldmine. Currently, she runs her own paralegal business providing services related to immigration petitions and translations. Previously, she held roles managing custom order departments, supervising night shift employees, and assisting attorneys with immigration cases.

1. MARIA O. NIETO
9410 SW 8th Street, Apt 1, Boca Raton • FL 33428
• Mobile (561) 768-1439
Email: Maria-Nieto@hotmail.com
QUALIFICATIONS
Bilingual professional with strong communication, public speaking, organizational and planning
skills, has the capacity to motivate, promote teamwork and leadership. Adapts easily to change,
willing to learn and enjoys a challenge. Experience in administrative and legal assistant roles,
Skilled in: Word, Excel, Access,Outlook, Jenzabar, PowerFaids, and Goldmine.
EXPERIENCE
2015 to Present SelfEmployed
Paralegalwork
Processes family-based petitions, citizenships, renewals, translations and interpretations.
2012 - 2015 Advanced Hair Products, Pompano Beach,FL
Custom Department Manager
Ensured overall satisfaction with custom orders of personalized hair pieces and products.
• Provided personalized top quality customer service in person, phone, and via e-mail.
• Managed the shipping and tracking of orders sent to the manufacturer.
• Maintained records of deposits.
• Resolved any custom department issues with clients.
2007 - 2011 Law Office of Miriam Acosta-Castriz, P.A., NPB,FL
Legal Administrative Assistant/Paralegal
Processed family and employment based petitions, responded to requests for evidence, consular
processing, deportation defense,etc.
• Translated official documents such as birth, marriage or death certificates, divorce
decrees,etc.
• Provided interpretation services for clients during interviews with immigration officials.
• Produced billable statements for legal services rendered.
• Reconciled office bills and maintained office supply inventory.
• Responsible for keeping and maintaining client files up-to-date.
• Handled all incoming telephone calls.

2. MARIA O. NIETO
2006 – 2007 Damaris Y. Garcia, P.A., NPB,FL
Legal Administrative Assistant/Paralegal
Prepared Family Immigration cases and processed filings. Initiated follow up calls regarding
pending cases, requested additional evidence for USCIS. Provided interpretation services.
Produced billable statements for legal services rendered.
2004 – 2006 Shoes for Crews LLC, West Palm Beach,FL
Supervisor/Night Shift Manager
Supervised and managed two teams consisting of 15 employees. Resolved customer issues with
products. Processed product orders and disseminated paperwork to various departments.
Coordinated and monitored the return of products with FedEx.
2003 – 2004 ZoneCare USA, Delray Beach,FL
Trainer, Customer Service Representative/Interpreter
Answered requests for in-person interpretations, scheduled transportation for clients, maintained
client database and trained new employees in computer software and telephone protocol.
2002 - 2003 Palm Beach Atlantic University, West Palm Beach,FL
Computer Systems Operator
Utilized Jenzabar, Goldmine and PowerFaids to create, maintain and distribute student files for
Undergraduate Admissions, Graduate/Evening Admissions, Office of Academic Records and
Student Financial Planning Office. Supervised and instructed computer systems personnel and
student assistants in office protocol and PersonalInformation Program software.
2001 - 2002 Palm Beach Atlantic University, West Palm Beach,FL
Financial Planning Department - Office Assistant
Utilized PowerFaids software to create new student files and assess student financial needs.
Communicated with students regarding status of, and handling of missing documentation.
Utilized Access for Net Cost Worksheets forms. Utilized Teams Elite to verify returning student
progress. Utilized Goldmine for calendar scheduling and provided assistance for on-going
projects.
EDUCATION
Palm Beach Atlantic University - Computer programs
Fort Lauderdale City College - Travel and Tourism courses
Coconut Creek High School Graduate
San Pablo School, Colombia, South America - Specialized in Psychology and Human Relations