Resume

1. DAM HAYES DESIRED POSITIONTITLE
470 Terrace Avenue | Garden City, NY | 516.297.9990 | allhayes191@gmail.com
Entrepreneurial, innovative sales and production leader with extensive experience motivating teams and driving
superior customer service. Analytical strategist skilled in successfully navigating corporations large and small
through periods of change. Collaborative communicator continually focused on building relationships and
promoting synergy across business lines to drive positive change and comprehensive business approaches to
enhance profitability.
Areas of Expertise include:
 Strategic Planning & Forecasting  Process Improvements  Revenue & Profit Growth
 Business Development  Relationship Building  Project Management
 Sales Planning & Marketing  Staff Training & Leadership  Problem Resolution
EXPERIENCE & NOTABLE CONTRIBUTIONS
MACGREGOR ABSTRACT  Valley Stream, NY  2013 – Present
PRODUCTION
Manage outside accounts and contracts.Direct applications, dailyoperations, and modifications. Delegate responsibilities
and establish efficient work flow. Assist in planning Continuing Legal Education (CLE) events
 Conduct daily meeting with sale staff
 Reader
 Exams on ACRIS Purchase, Refi
 Compile sales training manual, train sales staff, and develop an effective sales team
 Participate in Sales with a small book of business, personally make visits to house accounts to ensure customer
satisfaction
 Implement GoldMine Customer Relationship Management software for sales team
NATIONS OF NEW YORK  Williston Park, NY  2012 – 2013
OPERATIONS MANAGER
Comprehensive office operationssupport includingAccounting, Recordings, and Office Maintenance. Recruit staff and
designate job responsibilitiestoestablish efficient workflow.
 Designed and reorganized office space emphasizingprogression towardsa paperlessoffice
 Set up new PC's, printers,copy machines,and work stations
 Managed outside accounts and contracts, administering a small book of business and personallymaking visits to
house accounts to ensure customer satisfaction
RELS TITLE  Garden City, NY  2001 - 2012
OFFICE MANAGER
Facilitated dailyoffice operations across all regional offices with a focus on superior customer service. As Production
Supervisor, processing applicationsand modifications, delivering Title Reportsto appropriate attorney, and ordering
and receiving vendor-supplied title reports departmentals manuallyand electronically for each client’s file.
 Manage Information Systems, settingup and monitoring office systemsand servers; on-call response
 Rented, designed, and closed new offices
 Processed new employees through orientation
 Administered regional sales; organized and conducted quarterlymeetings, client updates, and conventions
TUTOR TIME LEARNING CENTER  Mineola, NY  1997 – 2001
HEAD TEACHER
Key role filling in where needed, teaching preschool, and serving as Camp Administrator. Opened and closed Center.
ELMONT JEWISH CENTER  Elmont, NY  1992 - 1999
HEAD COUNSELOR/ASSISTANT DIRECTOR
Trained and hired new staff, coordinated special events, and planned and led daily trips
EDUCATION
Certifications:
A

2. Leadership & Management | MOLLOY COLLEGE | Rockville Center, NY | 2005Effective Communications Skills | MOLLOY
COLLEGE | Rockville Center, NY | 2005
Early Childhood Development | MOLLOY COLLEGE | Rockville Center, NY | 1996