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ARCE DAIRY
BRANDING CAMPAIGN
COMPANY BACKGROUND
• OPENED business in
1935, by RAMON ARCE
SR.
• Used the “AMERICAN”
technology in making ice
cream.
Did you know that:
Arce Dairy was originally
“SELECTA”
But due to family conflict, the
Arces were forced to sell
“Selecta”.
The Arce’s said that if they don’t
resurrect their ice cream business,
their grandfather might resurrect from
the grave and revive the business
himself.
After years of hard work, the Arces
finally got back on their feet, thus
“ARCE DAIRY” 
Arce Dairy is very proud of
their high quality ice
cream product.
• They strictly follow their tradition of using
ONLY fresh CARABAO MILK and other fresh
ingredients in making their ice cream.
SWOT
ANALYSIS
STRENGTH
• More expensive than other brands.
• Maintained a clean reputation for making
quality ice cream, proven by several awards
given to Arce Dairy.
• Arce Dairy ice cream is scientifically proven
much healthier compared to leading ice cream
brands.
• Has variety of unique ice cream flavours not
available in other brands.
WEAKNESS
• Has very limited advertising/promotion
materials, leading to unpopularity amongst the
masses.
• Product is poorly distributed, making it
available to very limited stores and locations.
• Not top of the mind when asked about an ice
cream product.
• Has a “local” image, therefore viewed as
“cheap”.
OPPORTUNITY
• Health and wellness campaigns
encouraging people to go for the
healthier choice.
• Social media network serving as
effective vehicle in product
promotion.
THREAT
• Heavy promotion and advertising of
competitors.
• Economic Crisis
• Entrance of new ice cream brands,
adding competition on market share.
• New trends like Frozen Yoghurts, Milk
Tea, etc.
MARKETING
MIX
PRODUCT
• Arce Dairy started from three generations.
They produce different variety of flavours
like Mango, Chocolate, Blueberry Cheesecake,
Buko Lechias, Avocado, Quezo Real, Vanilla,
Strawberry, Dark Chocolate, Cheese, Ube,
Almonds and Chips and many more.
FACT!
Arce Dairy actually has their own
farm where they get most of their
fresh ingredients especially the
“CARABAO MILK” which they use as
base for their ice cream.
PRICE
ARCE DAIRY ICE CREAM
CONTAINER SIZE
PRICE RANGE
425 mL ₱ 70.00 (Classic)
₱ 80.00 (Supreme)
₱108.00 (Sugar-free)
750 mL ₱ 120.00 (Classic)
₱ 205.00 (Supreme)
1.5 L ₱228.00 (Classic)
₱408.00 (Supreme, Sugar-free)
PLACEMENT
• Arce Dairy has been in business for more than
two decades already but it only has a few
branches in the country. Although it has only
a total of six main scooping stations and a few
mini-stations all in all, these are all placed in
locally popular or well-visited areas like malls
and plazas.
Scooping stations:
PROMOTION
• Unfortunately, Arce Dairy has almost
NO promotion. They’ve produced no TV
ad, very few and unmemorable print ads.
• No promotional efforts are done, and
they rely on word of mouth to get
cutomers.
THE COMPETITION
SELECTA ICE CREAM
• One of the leading ice cream brands in
the Philippines, selling a wide variety of
ice cream products with reasonable
price.
• Was originally owned by the Arce
family.
• Their product “MAGNUM” is currently
the “it” ice cream.
MAGNOLIA ICE CREAM
• Another one of the leading ice
cream brands in the Philippines,
with products celebrating the
“Pinoy” flavors.
• Reasonable price
BEN & JERRY’s
• Imported ice cream brand, known for
innovative flavour combinations,
resulting in fun and unique ice cream
creations.
• Quite expensive.
• The “Yuppie comfort food”.
TARGET MARKET
“Yuppies” or young urban
professionals,
20-26 years old, class A-B, male
and female, living and working
in/around NCR.
“THE YUPPIE
CULTURE”
“I bought
this bag
yesterday
at Divisoria
mall for
just P100!!!”
“The pricier, the better.”
“iPAD 5
now
available!”
YUPPIES CHASE TRENDS!
• What’s in?!
• What’s new?!
• What’s cool?!
CHOCNUT? FERERRO?
“BRAND CONSCIOUS”
I am what I
buy.
“FICKLE-MINDED”
They are not loyal to
their brand-picks. If
something better
comes out, they’d
switch quickly.
CONCEPTUAL TARGET
MARKET
James is a 25-year old advertising
practitioner working at McCann, living in a
condo with his older sister in Makati. He
spends his weekdays working in their
office, and after-work hours in nearby
malls with his colleagues. On weekends he
plays pro tennis, and then mostly spends
his time watching dvds in his condo.
PURCHASE BEHAVIOUR
• Stressed?
• Date?
• Friends coming over?
• Movie marathon?
• Hungry?
• Can’t take the heat?
• Dessert?
EAT
ICE
CREAM!!
THOUGHT PROCESS
Target Consumer Group
• Health-conscious, self-indulgent young
urban professionals or “yuppies” who
have the money to lavishly spend on
anything they want, and also who are
fickle in choosing their brand choices,
depending on what is trending or getting
good reviews.
Current Belief:
“Local” ice cream is cheap and low quality.
Current Behaviour
• Yuppies purchase the brand that’s
“in”. When a new brand is
introduced, and hits the
“mainstream” air, they easily switch
brands.
Desired Future
Behaviour
• To make Arce Dairy one of the
yuppies’ top ice cream brand
choices.
Customer Insight
• A lot of my friends and
colleagues eat this new premium
ice cream “Magnum”, that’s why
it’s also my ice cream choice.
Compelling Future Belief
• Arce Dairy is a high quality,
delicious and healthier ice
cream that’s in par with
imported brands.
SUMMARY of INTERVIEW
WITH THE TARGET MARKET
THOSE WHO HAVE TRIED
“ARCE DAIRY ICE CREAM”
• 4/5 of the people who are familiar with the
brand “Arce Dairy” have claimed that it’s
their favourite ice cream in the Philippines.
• Even though they have flavour favourites,
they try the different flavours every now and
then.
• Though they love Arce Dairy, they consume
other brands more often because Arce Dairy
is not available on many local stores. But
whenever there is Arce Dairy available, it’s
their first choice.
• What they love about Arce Dairy is the
consistency of the ice cream, the smooth
creamy texture, and the mild sweetness of the
flavours.
• Most of them found out about Arce Dairy first
from personal references like friends, and
relatives. Once they tasted Arce, it was
immediately their “new” favourite ice cream.
• According to them, the price doesn’t bother
them, since the taste is worth the price they
pay. They also mentioned that they wish Arce
was available to more stores.
5/5 were NOT aware that Arce
Dairy uses CARABAO MILK in
their ice cream.
People who are NOT
familiar with the brand
ARCE DAIRY
• 2/5 of the people who aren’t familiar
with Arce Dairy said that their
favourite brand of ice cream is Selecta
(particularly Magnum)
• 2 of the 5 said his favourite ice cream
is Ben & Jerry’s, and the other one said
Haagen Dazs. Those who picked Ben &
Jerry’s as favourite said they love the
variation in flavours.
5/5 are WILLING to try Arce Dairy
if anyone recommends it to them.
ICE CREAM TASTE-TEST!
All 5 of them
instantly loved
the ice cream!
One feedback that was all and the
same from all five is something
about the “creaminess, boldness of
flavour, and silky smooth texture”
of the ice cream. They said there’s
something different about it but
they couldn’t point a finger on what
it is.
Surprisingly, all 5 declared that it is easily their
favourite ice cream, and tastes better than their
past favourites. They said they can’t wait to try
the other flavours.
What is your ideal ice
cream?Both the familiar and non-
familiar interviewees were asked
what they’d like their ice cream
to be.
10/10 prefer that an ice cream is
not too sweet, but still rich,
creamy, and smooth in texture.
They’d also love the main flavours
to dominate the product. A sugary
sweet ice cream is a let-down. They
prefer thick ice cream. (THAT’S
SO ARCE)
To the yuppies, quality of ice cream and
product feedback is vital. If it hits
home, they might actually stick to it. All
they need is a good push to try the
product 
BUT: “I’ve never heard of it, I wouldn’t buy it.”
INTERVIEW
CONCLUSION:
COOKING UP THE BIG IDEA
PROBLEM STATEMENT:
Arce Dairy produces high quality
ice cream products that is proven
to be better tasting than most
leading ice cream brands and could
actually compete with important
brands.
BUT, they obviously lack
promotions, therefore a lot of
people aren’t even aware that a
certain “Arce Dairy” ice cream
brand exists.
And those aware are in a way,
PREJUDICED. Arce Dairy had
this “LOCAL” image, making
the market think that Arce
Dairy is CHEAP, MEDIOCRE,
and NOT WORTH TRYING.
If this was a formula:
• Selecta = Magnum = WOW MAGNUM.
IKAW NA.
• Ben & Jerry’s = Crazy flavors = FUN!
Arce Dairy = =
Arce Dairy’s
advantageous
disadvantage.
CARABAO MILK
It is scientifically proven that
carabao milk is way more
nutritious than cow’s milk.
It contains protein, fat, lactose, vitamins and
minerals, and water. In addition, carabao’s milk is
richer and creamier compared to cow’s and goat’s
milk due to its high percentage of milk fat which is a
good source of energy.
• Carabao’s milk also contains
very little cholesterol,
compared to other milks.
The carabao milk ingredient
makes Arce Dairy ice cream
HEALTHIER and
GUILTLESS compared to
other brands.
The disadvantage is, “carabao
milk” screams “LOCAL”. There’s
a risk of driving away our target
market. Therefore we need to
hush on the carabao milk
subject.
“ARCE, THE SEXY ICE CREAM.”?
MARKETING
OBJECTIVES
• Increase sales
• Brand
Awareness/Exposure.
• Brand Image
establishment.
MARKETING
STRATEGY
• Reintroduce Arce Dairy with its
new “sexy” image.
• Take advantage of social media
opportunities in promoting the
brand.
ADVERTISING
OBJECTIVE
• Trigger the curiosity of the target
market and make them try the
product.
• Promote Arce Dairy’s new “sexy”
image.
• Cover up Arce Dairy’s “local/low class”
image to people.
• Expose people to the brand.
ADVERTISING STRATEGY
• Launch print ads that will capture the
target market’s attention.
• Execute an effective guerrilla ad that
stays faithful to Arce Dairy’s new
image.
• Release a TVC to be aired during
primetime.
• Document the active guerrilla campaign
and post it as a viral video.
• Use imagery that implies.
Advertising Strategy
Statement
• “Convince (Who-Target): Health-conscious, self-
indulgent young urban professionals or “yuppies” who
have the money to lavishly spend on anything they
want, and also who are fickle in choosing their brand
choices, depending on what is trending or getting
good reviews.
• That (What-Benefit/Belief): Arce Dairy is not only
a very delicious ice cream that’s in par with imported
brands but is also healthier compared to other
brands.
• Because (Why-Reason Why/Support): Arce Dairy
uses only the freshest high quality ingredients in
making their ice cream.
Healthy + Delicious = ?
“GUILTLESS
PLEASURE”
Creative
Execution
OUT OF HOME
ADS
BILLBOA
RD
-To be
located
along
EDSA.
TAXI AD
3 PRINT ADS
• To be published in magazines
such as Healthy Living,
Men’s/Women’s Health,
Cosmopolitan, Glamour, and
Yummy magazine.
ACTIVE GUERILLA
AD
PASSIVE GUERILLA
AD
• Prepared by:
Censon, Angelie
Castillo, Jedidiah
Fajardo, Paulo
Figueroa, Ed Kevin
Palomo, Christine

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Ad Campaign for Arce dairy

  • 3. • OPENED business in 1935, by RAMON ARCE SR. • Used the “AMERICAN” technology in making ice cream.
  • 4. Did you know that: Arce Dairy was originally “SELECTA”
  • 5. But due to family conflict, the Arces were forced to sell “Selecta”.
  • 6. The Arce’s said that if they don’t resurrect their ice cream business, their grandfather might resurrect from the grave and revive the business himself.
  • 7. After years of hard work, the Arces finally got back on their feet, thus “ARCE DAIRY” 
  • 8. Arce Dairy is very proud of their high quality ice cream product. • They strictly follow their tradition of using ONLY fresh CARABAO MILK and other fresh ingredients in making their ice cream.
  • 11. • More expensive than other brands. • Maintained a clean reputation for making quality ice cream, proven by several awards given to Arce Dairy. • Arce Dairy ice cream is scientifically proven much healthier compared to leading ice cream brands. • Has variety of unique ice cream flavours not available in other brands.
  • 13. • Has very limited advertising/promotion materials, leading to unpopularity amongst the masses. • Product is poorly distributed, making it available to very limited stores and locations. • Not top of the mind when asked about an ice cream product. • Has a “local” image, therefore viewed as “cheap”.
  • 15. • Health and wellness campaigns encouraging people to go for the healthier choice. • Social media network serving as effective vehicle in product promotion.
  • 17. • Heavy promotion and advertising of competitors. • Economic Crisis • Entrance of new ice cream brands, adding competition on market share. • New trends like Frozen Yoghurts, Milk Tea, etc.
  • 19. PRODUCT • Arce Dairy started from three generations. They produce different variety of flavours like Mango, Chocolate, Blueberry Cheesecake, Buko Lechias, Avocado, Quezo Real, Vanilla, Strawberry, Dark Chocolate, Cheese, Ube, Almonds and Chips and many more.
  • 20. FACT! Arce Dairy actually has their own farm where they get most of their fresh ingredients especially the “CARABAO MILK” which they use as base for their ice cream.
  • 21.
  • 22. PRICE ARCE DAIRY ICE CREAM CONTAINER SIZE PRICE RANGE 425 mL ₱ 70.00 (Classic) ₱ 80.00 (Supreme) ₱108.00 (Sugar-free) 750 mL ₱ 120.00 (Classic) ₱ 205.00 (Supreme) 1.5 L ₱228.00 (Classic) ₱408.00 (Supreme, Sugar-free)
  • 23. PLACEMENT • Arce Dairy has been in business for more than two decades already but it only has a few branches in the country. Although it has only a total of six main scooping stations and a few mini-stations all in all, these are all placed in locally popular or well-visited areas like malls and plazas.
  • 25. PROMOTION • Unfortunately, Arce Dairy has almost NO promotion. They’ve produced no TV ad, very few and unmemorable print ads. • No promotional efforts are done, and they rely on word of mouth to get cutomers.
  • 27. SELECTA ICE CREAM • One of the leading ice cream brands in the Philippines, selling a wide variety of ice cream products with reasonable price. • Was originally owned by the Arce family. • Their product “MAGNUM” is currently the “it” ice cream.
  • 28. MAGNOLIA ICE CREAM • Another one of the leading ice cream brands in the Philippines, with products celebrating the “Pinoy” flavors. • Reasonable price
  • 29. BEN & JERRY’s • Imported ice cream brand, known for innovative flavour combinations, resulting in fun and unique ice cream creations. • Quite expensive. • The “Yuppie comfort food”.
  • 31. “Yuppies” or young urban professionals, 20-26 years old, class A-B, male and female, living and working in/around NCR.
  • 33. “I bought this bag yesterday at Divisoria mall for just P100!!!”
  • 34. “The pricier, the better.”
  • 36. YUPPIES CHASE TRENDS! • What’s in?! • What’s new?! • What’s cool?!
  • 39. “FICKLE-MINDED” They are not loyal to their brand-picks. If something better comes out, they’d switch quickly.
  • 41. James is a 25-year old advertising practitioner working at McCann, living in a condo with his older sister in Makati. He spends his weekdays working in their office, and after-work hours in nearby malls with his colleagues. On weekends he plays pro tennis, and then mostly spends his time watching dvds in his condo.
  • 43. • Stressed? • Date? • Friends coming over? • Movie marathon? • Hungry? • Can’t take the heat? • Dessert? EAT ICE CREAM!!
  • 45. Target Consumer Group • Health-conscious, self-indulgent young urban professionals or “yuppies” who have the money to lavishly spend on anything they want, and also who are fickle in choosing their brand choices, depending on what is trending or getting good reviews.
  • 46. Current Belief: “Local” ice cream is cheap and low quality.
  • 47. Current Behaviour • Yuppies purchase the brand that’s “in”. When a new brand is introduced, and hits the “mainstream” air, they easily switch brands.
  • 48. Desired Future Behaviour • To make Arce Dairy one of the yuppies’ top ice cream brand choices.
  • 49. Customer Insight • A lot of my friends and colleagues eat this new premium ice cream “Magnum”, that’s why it’s also my ice cream choice.
  • 50. Compelling Future Belief • Arce Dairy is a high quality, delicious and healthier ice cream that’s in par with imported brands.
  • 51. SUMMARY of INTERVIEW WITH THE TARGET MARKET
  • 52. THOSE WHO HAVE TRIED “ARCE DAIRY ICE CREAM”
  • 53. • 4/5 of the people who are familiar with the brand “Arce Dairy” have claimed that it’s their favourite ice cream in the Philippines. • Even though they have flavour favourites, they try the different flavours every now and then. • Though they love Arce Dairy, they consume other brands more often because Arce Dairy is not available on many local stores. But whenever there is Arce Dairy available, it’s their first choice.
  • 54. • What they love about Arce Dairy is the consistency of the ice cream, the smooth creamy texture, and the mild sweetness of the flavours. • Most of them found out about Arce Dairy first from personal references like friends, and relatives. Once they tasted Arce, it was immediately their “new” favourite ice cream. • According to them, the price doesn’t bother them, since the taste is worth the price they pay. They also mentioned that they wish Arce was available to more stores.
  • 55. 5/5 were NOT aware that Arce Dairy uses CARABAO MILK in their ice cream.
  • 56. People who are NOT familiar with the brand ARCE DAIRY
  • 57. • 2/5 of the people who aren’t familiar with Arce Dairy said that their favourite brand of ice cream is Selecta (particularly Magnum) • 2 of the 5 said his favourite ice cream is Ben & Jerry’s, and the other one said Haagen Dazs. Those who picked Ben & Jerry’s as favourite said they love the variation in flavours.
  • 58. 5/5 are WILLING to try Arce Dairy if anyone recommends it to them.
  • 60. All 5 of them instantly loved the ice cream!
  • 61. One feedback that was all and the same from all five is something about the “creaminess, boldness of flavour, and silky smooth texture” of the ice cream. They said there’s something different about it but they couldn’t point a finger on what it is.
  • 62. Surprisingly, all 5 declared that it is easily their favourite ice cream, and tastes better than their past favourites. They said they can’t wait to try the other flavours.
  • 63. What is your ideal ice cream?Both the familiar and non- familiar interviewees were asked what they’d like their ice cream to be.
  • 64. 10/10 prefer that an ice cream is not too sweet, but still rich, creamy, and smooth in texture. They’d also love the main flavours to dominate the product. A sugary sweet ice cream is a let-down. They prefer thick ice cream. (THAT’S SO ARCE)
  • 65. To the yuppies, quality of ice cream and product feedback is vital. If it hits home, they might actually stick to it. All they need is a good push to try the product  BUT: “I’ve never heard of it, I wouldn’t buy it.” INTERVIEW CONCLUSION:
  • 66. COOKING UP THE BIG IDEA
  • 67. PROBLEM STATEMENT: Arce Dairy produces high quality ice cream products that is proven to be better tasting than most leading ice cream brands and could actually compete with important brands.
  • 68. BUT, they obviously lack promotions, therefore a lot of people aren’t even aware that a certain “Arce Dairy” ice cream brand exists.
  • 69. And those aware are in a way, PREJUDICED. Arce Dairy had this “LOCAL” image, making the market think that Arce Dairy is CHEAP, MEDIOCRE, and NOT WORTH TRYING.
  • 70. If this was a formula: • Selecta = Magnum = WOW MAGNUM. IKAW NA. • Ben & Jerry’s = Crazy flavors = FUN! Arce Dairy = =
  • 72. CARABAO MILK It is scientifically proven that carabao milk is way more nutritious than cow’s milk. It contains protein, fat, lactose, vitamins and minerals, and water. In addition, carabao’s milk is richer and creamier compared to cow’s and goat’s milk due to its high percentage of milk fat which is a good source of energy.
  • 73. • Carabao’s milk also contains very little cholesterol, compared to other milks.
  • 74. The carabao milk ingredient makes Arce Dairy ice cream HEALTHIER and GUILTLESS compared to other brands.
  • 75. The disadvantage is, “carabao milk” screams “LOCAL”. There’s a risk of driving away our target market. Therefore we need to hush on the carabao milk subject.
  • 76.
  • 77. “ARCE, THE SEXY ICE CREAM.”?
  • 79. • Increase sales • Brand Awareness/Exposure. • Brand Image establishment.
  • 81. • Reintroduce Arce Dairy with its new “sexy” image. • Take advantage of social media opportunities in promoting the brand.
  • 83. • Trigger the curiosity of the target market and make them try the product. • Promote Arce Dairy’s new “sexy” image. • Cover up Arce Dairy’s “local/low class” image to people. • Expose people to the brand.
  • 85. • Launch print ads that will capture the target market’s attention. • Execute an effective guerrilla ad that stays faithful to Arce Dairy’s new image. • Release a TVC to be aired during primetime. • Document the active guerrilla campaign and post it as a viral video. • Use imagery that implies.
  • 87. • “Convince (Who-Target): Health-conscious, self- indulgent young urban professionals or “yuppies” who have the money to lavishly spend on anything they want, and also who are fickle in choosing their brand choices, depending on what is trending or getting good reviews. • That (What-Benefit/Belief): Arce Dairy is not only a very delicious ice cream that’s in par with imported brands but is also healthier compared to other brands. • Because (Why-Reason Why/Support): Arce Dairy uses only the freshest high quality ingredients in making their ice cream.
  • 93.
  • 94.
  • 95.
  • 97.
  • 98. 3 PRINT ADS • To be published in magazines such as Healthy Living, Men’s/Women’s Health, Cosmopolitan, Glamour, and Yummy magazine.
  • 99.
  • 100.
  • 101.
  • 103.
  • 104.
  • 106. • Prepared by: Censon, Angelie Castillo, Jedidiah Fajardo, Paulo Figueroa, Ed Kevin Palomo, Christine