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Florence PERNET & David RODRIGUEZ
I/ HISTORIC OF THE BRAND
The founders: Bennett Cohen & Jerry Greenfield




« Our history is as legendary as our ice cream is euphoric »
I/ HISTORIC OF THE BRAND
Important Dates:
    1978: Openning of the first ice cream parlor




    1996: Ben & Jerry’s in France
    2000: Acquisition of the brand by Unilever
    2007: the beginning in Supermarkets
Source: entreprise-business.com
II/ Ben & Jerry’s activities

 1) A simple aim : create the best ice-cream with
     natural ingredients and delicious recipe

Type of product: Ice Cream


“The magic recipe” = Products of quality
                     + Unusual tasty ingredients
                     + A lot of good mood
II/ Ben & Jerry’s activities

Their comitment: “Make ice cream out of this world”.




Being fair trade   Adopting new farming     Reducing its wastes
 ambassador            practices more        and protect the
                    respectful of animals        planet
II/ Ben & Jerry’s activities
2) The ice cream market :
II/ Ben & Jerry’s activities
               The ice cream premium american market




                             OTHERS




Source: Nielsen Study 2011
II/ Ben & Jerry’s activities
3) The Marketing Strategy

                            Targeting :

                             Between 18 and 40 years old
                             Rather « Boho » :
                             Young, urban, eager for culture,
                            natural products lover, eco citizen




            Positioning :
II/ Ben & Jerry’s activities

4) The MIX Marketing

   Product
• Tens of flavors
• Various forms: frozen yogurt, sorbet ...
• Packaging inspired by the bright 1970′s
• Very creative and funny names
“Cherry Garcia”, “Peace pops”, “Chunky Monkey”




                              Woody, the mascot
II/ Ben & Jerry’s activities

 4) The MIX Marketing

       Price                                Place

                      A penetration
                      strategy with          Hyper market
                      lower prices than
                      the rest of the
                      market.                Special scoop shops
  Price/l: 10,93€

                                             Cafes, local shops,
                                             video stores,
                                             cinemas…

   Price/l: 15,23 €    Price/l: 13,57 €**

* Carrefour prices
II/ Ben & Jerry’s activities

4) The MIX Marketing

  Promotion
                   Few TV and radio campaigns
                   Product placement in movies and TV shows
                   Website, blog and social networks




  A communication very collaborative
    and interactive with consumers
III/ THE PARTICULAR AURA OF THE COMPANY

1) The brand image
    A 3 points mission statement…
III/ THE PARTICULAR AURA OF THE COMPANY
2) The Fair Trade’s dimension in Ben & Jerry’s strategy
   More than a simple ice-cream…it’s a comitted ice-cream
III/ THE PARTICULAR AURA OF THE COMPANY




“The fair trade allows the producers to receive their slice of the
cake. This concept tallies with the values which are the most
important for us. Nobody wants to buy what is stemming from the
other one exploitation…”

                         Jerry Greenfield, Ben & Jerry’s cofounder
III/ THE PARTICULAR AURA OF THE COMPANY
3) Original product, reflection of remarkable commitment

                       Rainforest Crunch, became famous not
                       only because of its buttery, rich flavors,
                       but also because :

                        Part of the sales profits were to be
                         reinvested in the preservation of the
                         rainforest in Brazil.

                        The nuts used in the Rainforest
                         Crunch are harvested from the forest
                         by traditional nut gatherers, who
                         have done this for years without
                         harming the forest environment.
III/ THE PARTICULAR AURA OF THE COMPANY




Supports     the  War    10 p (or 15 cents €) of    Supports Ben & Jerry’s
Child      Foundation,   the purchase price         Climate       Change
which      works    to   goes to the Mercury        College where young
rehabilitate     child   Phoenix      Trust,  the   people learn how to
soldiers in war-torn     charity set up in Freddy   become         climate
countries                Mercury’s memory           change activists
III/ THE PARTICULAR AURA OF THE COMPANY




For a European Directive on   Toward environmental efforts in
dairy cow welfare                Vermont's Lake Champlain
                                                Watershed
III/ THE PARTICULAR AURA OF THE COMPANY
III/ THE PARTICULAR AURA OF THE COMPANY
 A perpetual brand visibility…
III/ THE PARTICULAR AURA OF THE COMPANY

                        All of the ice-cream flavours,
                        free and served by Jerry
                        himself !

                        A « climaticaly neutral »
                        festival     with  public
                        transportation

                        One part of the ticket
                        purchase price goes to the
                        first wind power project in
                        Madagascar

                        Many                numbers,
                        entertainment          and
                        concert…
III/ THE PARTICULAR AURA OF THE COMPANY




                         « The best way to thank
                         all our customers,
                         neighbours, farmers
                         and partners by
                         offering free ice-cream
                         during one whole day
                         per year »
III/ THE PARTICULAR AURA OF THE COMPANY
 A lot of tie-in products
CONCLUSION
Two charismatic founders
A successful marketing strategy, relieved by
the internet support and community events
A committed, independent and responsible
brand with simple values
An incredible creativity in the product
conception

 In short…Ben & Jerry’s It’s more than a brand,
              it’s a culture & a real way of life!
THANKS
 A LOT   « Fair »
          End !

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Ben & Jerry's

  • 1. Florence PERNET & David RODRIGUEZ
  • 2.
  • 3.
  • 4. I/ HISTORIC OF THE BRAND The founders: Bennett Cohen & Jerry Greenfield « Our history is as legendary as our ice cream is euphoric »
  • 5. I/ HISTORIC OF THE BRAND Important Dates: 1978: Openning of the first ice cream parlor 1996: Ben & Jerry’s in France 2000: Acquisition of the brand by Unilever 2007: the beginning in Supermarkets
  • 6.
  • 8. II/ Ben & Jerry’s activities 1) A simple aim : create the best ice-cream with natural ingredients and delicious recipe Type of product: Ice Cream “The magic recipe” = Products of quality + Unusual tasty ingredients + A lot of good mood
  • 9. II/ Ben & Jerry’s activities Their comitment: “Make ice cream out of this world”. Being fair trade Adopting new farming Reducing its wastes ambassador practices more and protect the respectful of animals planet
  • 10. II/ Ben & Jerry’s activities 2) The ice cream market :
  • 11. II/ Ben & Jerry’s activities The ice cream premium american market OTHERS Source: Nielsen Study 2011
  • 12. II/ Ben & Jerry’s activities 3) The Marketing Strategy Targeting :  Between 18 and 40 years old  Rather « Boho » : Young, urban, eager for culture, natural products lover, eco citizen Positioning :
  • 13. II/ Ben & Jerry’s activities 4) The MIX Marketing Product • Tens of flavors • Various forms: frozen yogurt, sorbet ... • Packaging inspired by the bright 1970′s • Very creative and funny names “Cherry Garcia”, “Peace pops”, “Chunky Monkey” Woody, the mascot
  • 14. II/ Ben & Jerry’s activities 4) The MIX Marketing Price Place A penetration strategy with Hyper market lower prices than the rest of the market. Special scoop shops Price/l: 10,93€ Cafes, local shops, video stores, cinemas… Price/l: 15,23 € Price/l: 13,57 €** * Carrefour prices
  • 15. II/ Ben & Jerry’s activities 4) The MIX Marketing Promotion Few TV and radio campaigns Product placement in movies and TV shows Website, blog and social networks A communication very collaborative and interactive with consumers
  • 16. III/ THE PARTICULAR AURA OF THE COMPANY 1) The brand image  A 3 points mission statement…
  • 17. III/ THE PARTICULAR AURA OF THE COMPANY 2) The Fair Trade’s dimension in Ben & Jerry’s strategy More than a simple ice-cream…it’s a comitted ice-cream
  • 18. III/ THE PARTICULAR AURA OF THE COMPANY “The fair trade allows the producers to receive their slice of the cake. This concept tallies with the values which are the most important for us. Nobody wants to buy what is stemming from the other one exploitation…” Jerry Greenfield, Ben & Jerry’s cofounder
  • 19. III/ THE PARTICULAR AURA OF THE COMPANY 3) Original product, reflection of remarkable commitment Rainforest Crunch, became famous not only because of its buttery, rich flavors, but also because :  Part of the sales profits were to be reinvested in the preservation of the rainforest in Brazil.  The nuts used in the Rainforest Crunch are harvested from the forest by traditional nut gatherers, who have done this for years without harming the forest environment.
  • 20. III/ THE PARTICULAR AURA OF THE COMPANY Supports the War 10 p (or 15 cents €) of Supports Ben & Jerry’s Child Foundation, the purchase price Climate Change which works to goes to the Mercury College where young rehabilitate child Phoenix Trust, the people learn how to soldiers in war-torn charity set up in Freddy become climate countries Mercury’s memory change activists
  • 21. III/ THE PARTICULAR AURA OF THE COMPANY For a European Directive on Toward environmental efforts in dairy cow welfare Vermont's Lake Champlain Watershed
  • 22. III/ THE PARTICULAR AURA OF THE COMPANY
  • 23. III/ THE PARTICULAR AURA OF THE COMPANY  A perpetual brand visibility…
  • 24. III/ THE PARTICULAR AURA OF THE COMPANY All of the ice-cream flavours, free and served by Jerry himself ! A « climaticaly neutral » festival with public transportation One part of the ticket purchase price goes to the first wind power project in Madagascar Many numbers, entertainment and concert…
  • 25. III/ THE PARTICULAR AURA OF THE COMPANY « The best way to thank all our customers, neighbours, farmers and partners by offering free ice-cream during one whole day per year »
  • 26. III/ THE PARTICULAR AURA OF THE COMPANY  A lot of tie-in products
  • 27. CONCLUSION Two charismatic founders A successful marketing strategy, relieved by the internet support and community events A committed, independent and responsible brand with simple values An incredible creativity in the product conception In short…Ben & Jerry’s It’s more than a brand, it’s a culture & a real way of life!
  • 28. THANKS A LOT « Fair » End !