10 STEP Marketing Plan for SELECTA ICE CREAMRAFAEL P. BANAAG IIIFebruary 2011
DisclaimerThis 10 Step Marketing Plan is part of the mandatory requirements of  Prof. Remigio Joseph De Ungria’s AGSB marketing management class.The data included in this report are based on publicly available data such as those on internet websites, news, package declarations, public reports.When appropriate, data are “masked” so as not to create unexpected conflicts.The reports are posted and linked on slideshare, blogs and facebook so that there is easier sharing among students from different marketing classes.
Steps 1 to 5PTM and Market SizePTM are Kids (4-12 years old).Who wants to satisfy their craving for smooth and creamy frozen delight.Can choose Nestle, Magnolia, Arce Dairy etc.Can capitalize on Ice cream sticks, 3 in 1 + 1 & Double supreme.Ice cream industry is at Php8.5B.
Steps 6 to 10Marketing Mix & StrategySelecta comes in different flavors and sizes.Price is at par with competitors.They are aggressive in TV ads. Can be bought nationwide. Use Differentiation and Supply & Distribution leverage to win the market.
1. Selecta’sPRIMARY TARGET MARKETDemographics: kids, 4-12 years old, M/F, class BCDLifestyle: students (mostly elementary), on allowanceBehavior: sweet tooth, demand pasalubong from parents, request on special occasions
2. Selecta PTM’s NWDNeeds: Sense of belonging when bonded with family, Address hungerWants: Variety of flavors, Satisfy craving for sweet and flavorful treats, Affordability, More milk less sugar, Tub design, Different varieties in one packagingDemands: Smooth creamy frozen delight
When kids eat ice cream…Yey!Pasalubong from daddy. Bonding time!I’m hungry!I want to eat!Reference: Maslow’s Hierarcy of Needs  Marketing Management, 11thed, Philip Kotler
3a. Selecta is not only one who’s COOL…Direct: Magnolia, Nestle, Arce Dairy, HaagenDazs, Ben and Jerry’s, “Dirty” ice creamIndirect: Frozen yogurt, Shakes (Pearl, Fruit, Milk), Slurpee, Salad Bars, CandiesVariables: Age, Price, Packaging, Availability, Flavor, Variety, Taste
3b. Product Positioning MapHeavenGoldSelectaSupremeNestleMagnoliaDrumstickNestleSorbetes3 in 1 +1PinoySorbetesCornettoArce DairyNestleTrio
3b. Selecta vs. Other Brands
4. Identifying the gap between customers and competitionMarketing opportunity: 60% of ice cream purchased nationwide is in Greater Manila, opportunity to penetrate key cities where the level of consumer income is on a par with Metro Manila.
Selecta can capitalize on Ice Cream Sticks, 4 Flavors in 1, Double Supreme which competitors currently doesn’t offer.60%
4. Selecta’s Brand Positioning“Selecta. Number 1ice cream ngbayan.”“Masmasayatalagapag may Selecta!”
5a. INDUSTRY Data:Ice cream sales in the Philippines were expected to grow by 2.8% in 2009 to Php 8.75bn (US$195.4m). Volumes were forecast to inch up 0.7% to 64m liters.2008:Nestle : 42.5%Selecta: 40.0%Source: http://www.just-food.com/analysis/just-the-facts-ice-cream-in-the-philippines_id110524.aspx
5b. COMPANY Data:2008: Unilever-RFM’s data: Selecta sales in 2008 is  P3 billion, forecasted to increase by 10% in 2009 = Php 3.3b2010: Selecta posted 48% sales growth = Php 4.9b ice creamSelecta: 66%
Nestle: 21%
Others: 8%Php 4.9B / 66% = Php 7.4bSource: http://www.philstar.com/Article.aspx?articleid=466249Source: http://www.rfmfoods.com/whats-new/89-rfm-income-up-by-71-to-p625-million
5c. CUSTOMER Data:There are about 94M Filipinos (2010)25% buy ice cream 3x a year94M x 25% x 3 x Php133 = Php9.30B
5. Ice Cream industry in the Philippines is Php 7.4BIndustry data (2009) = Php8.75BCompany data (2010) = Php 7.4BCustomer Usage data (2010) = Php9.30B Getting their average it would be Php 8.5B
6a. Selecta is known for its GOLD CAN Packaging.*Photos taken from various internet sites
6a. Selecta Ice Cream Variants*Photos taken from various internet sites
6a. Direct CompetitorsNestle Products*Photos taken from various internet sites
6a. Direct Competitors*Photos taken from various internet sites Arce Dairy ProductsMagnolia Products
6a. Indirect CompetitorsFrozen YogurtPearl Shakes*Photos taken from various internet sites YogurtFruit ShakesDQ’s Blizzard
6b. Product DescriptionUse only the best ingredients and the freshest inclusions in its ice cream.Well-known for its creaminess, authentic flavors, and unique gold can packagingAlways ahead in product innovations by creating new and exciting flavorsSupported by heart-warming media campaigns that depict Selecta as an ice cream that creates family bonding momentsBest choice because it cares for your health by having more milk, less sugar and offering fruits in your ice creamSelecta’s Ice Cream Stick is a first in the world – no other ice cream company can do it successfullySource : www.unilever.com.ph
7. Price:SELECTA
7. Price: NESTLE***Nestle doesn’t offer 750ml tubs for LOADED SERIES (Supreme for Selecta)
7. Price: MAGNOLIA
7. Price ConclusionAll top 3 brands keep their price at par with each other.
Nestle doesn’t offer 750ml tubs for their LOADED series (Supreme for Selecta).
Magnolia doesn’t offer 3.0L tubs ( or maybe at selected supermarkets only).
They limit their prices below 400, 300, 200 & 100.
They apply “pandesal pricing”. To keep their ice cream affordable, they reduce their tub sizes (from 3.4L down to 3.0L) instead of increasing their price.8a. Modes that SELECTA use213
8a. Selecta’s promosPartnered withGoldilocksFREE NipsRecord Setting at MOA
8a. Selecta’s promosPartnered with 7-11 for SelectaGIFT CERTIFICATES
8a. Selecta’s TVC’sTVC Selecta PinoySorbetes:Michael V.TVC Selecta CornettoTugs TugsTugsTVC 3 in 1 + 1 Happy Kaarawan:Vhong Navarro & Sarah G.TVC Double Supreme FavoritesLegazpi Twins & Family
8b. Competitor promo:NESTLETVC Sorbetes Stick :Santino and PokwangPartnered withChowkingTVC Sorbetes Big Pack :Multiple PokwangParty Package
8b. Competitor promo:MAGNOLIATVC Magnolia Milk & Ice Cream:Manny Pacquiao & FamilyMagnolia Ice Cream Website

10 Step Marketing Plan - Selecta Ice Cream

  • 1.
    10 STEP MarketingPlan for SELECTA ICE CREAMRAFAEL P. BANAAG IIIFebruary 2011
  • 2.
    DisclaimerThis 10 StepMarketing Plan is part of the mandatory requirements of Prof. Remigio Joseph De Ungria’s AGSB marketing management class.The data included in this report are based on publicly available data such as those on internet websites, news, package declarations, public reports.When appropriate, data are “masked” so as not to create unexpected conflicts.The reports are posted and linked on slideshare, blogs and facebook so that there is easier sharing among students from different marketing classes.
  • 3.
    Steps 1 to5PTM and Market SizePTM are Kids (4-12 years old).Who wants to satisfy their craving for smooth and creamy frozen delight.Can choose Nestle, Magnolia, Arce Dairy etc.Can capitalize on Ice cream sticks, 3 in 1 + 1 & Double supreme.Ice cream industry is at Php8.5B.
  • 4.
    Steps 6 to10Marketing Mix & StrategySelecta comes in different flavors and sizes.Price is at par with competitors.They are aggressive in TV ads. Can be bought nationwide. Use Differentiation and Supply & Distribution leverage to win the market.
  • 5.
    1. Selecta’sPRIMARY TARGETMARKETDemographics: kids, 4-12 years old, M/F, class BCDLifestyle: students (mostly elementary), on allowanceBehavior: sweet tooth, demand pasalubong from parents, request on special occasions
  • 6.
    2. Selecta PTM’sNWDNeeds: Sense of belonging when bonded with family, Address hungerWants: Variety of flavors, Satisfy craving for sweet and flavorful treats, Affordability, More milk less sugar, Tub design, Different varieties in one packagingDemands: Smooth creamy frozen delight
  • 7.
    When kids eatice cream…Yey!Pasalubong from daddy. Bonding time!I’m hungry!I want to eat!Reference: Maslow’s Hierarcy of Needs Marketing Management, 11thed, Philip Kotler
  • 8.
    3a. Selecta isnot only one who’s COOL…Direct: Magnolia, Nestle, Arce Dairy, HaagenDazs, Ben and Jerry’s, “Dirty” ice creamIndirect: Frozen yogurt, Shakes (Pearl, Fruit, Milk), Slurpee, Salad Bars, CandiesVariables: Age, Price, Packaging, Availability, Flavor, Variety, Taste
  • 9.
    3b. Product PositioningMapHeavenGoldSelectaSupremeNestleMagnoliaDrumstickNestleSorbetes3 in 1 +1PinoySorbetesCornettoArce DairyNestleTrio
  • 10.
    3b. Selecta vs.Other Brands
  • 11.
    4. Identifying thegap between customers and competitionMarketing opportunity: 60% of ice cream purchased nationwide is in Greater Manila, opportunity to penetrate key cities where the level of consumer income is on a par with Metro Manila.
  • 12.
    Selecta can capitalizeon Ice Cream Sticks, 4 Flavors in 1, Double Supreme which competitors currently doesn’t offer.60%
  • 13.
    4. Selecta’s BrandPositioning“Selecta. Number 1ice cream ngbayan.”“Masmasayatalagapag may Selecta!”
  • 14.
    5a. INDUSTRY Data:Icecream sales in the Philippines were expected to grow by 2.8% in 2009 to Php 8.75bn (US$195.4m). Volumes were forecast to inch up 0.7% to 64m liters.2008:Nestle : 42.5%Selecta: 40.0%Source: http://www.just-food.com/analysis/just-the-facts-ice-cream-in-the-philippines_id110524.aspx
  • 15.
    5b. COMPANY Data:2008:Unilever-RFM’s data: Selecta sales in 2008 is P3 billion, forecasted to increase by 10% in 2009 = Php 3.3b2010: Selecta posted 48% sales growth = Php 4.9b ice creamSelecta: 66%
  • 16.
  • 17.
    Others: 8%Php 4.9B/ 66% = Php 7.4bSource: http://www.philstar.com/Article.aspx?articleid=466249Source: http://www.rfmfoods.com/whats-new/89-rfm-income-up-by-71-to-p625-million
  • 18.
    5c. CUSTOMER Data:Thereare about 94M Filipinos (2010)25% buy ice cream 3x a year94M x 25% x 3 x Php133 = Php9.30B
  • 19.
    5. Ice Creamindustry in the Philippines is Php 7.4BIndustry data (2009) = Php8.75BCompany data (2010) = Php 7.4BCustomer Usage data (2010) = Php9.30B Getting their average it would be Php 8.5B
  • 20.
    6a. Selecta isknown for its GOLD CAN Packaging.*Photos taken from various internet sites
  • 21.
    6a. Selecta IceCream Variants*Photos taken from various internet sites
  • 22.
    6a. Direct CompetitorsNestleProducts*Photos taken from various internet sites
  • 23.
    6a. Direct Competitors*Photostaken from various internet sites Arce Dairy ProductsMagnolia Products
  • 24.
    6a. Indirect CompetitorsFrozenYogurtPearl Shakes*Photos taken from various internet sites YogurtFruit ShakesDQ’s Blizzard
  • 25.
    6b. Product DescriptionUseonly the best ingredients and the freshest inclusions in its ice cream.Well-known for its creaminess, authentic flavors, and unique gold can packagingAlways ahead in product innovations by creating new and exciting flavorsSupported by heart-warming media campaigns that depict Selecta as an ice cream that creates family bonding momentsBest choice because it cares for your health by having more milk, less sugar and offering fruits in your ice creamSelecta’s Ice Cream Stick is a first in the world – no other ice cream company can do it successfullySource : www.unilever.com.ph
  • 26.
  • 27.
    7. Price: NESTLE***Nestledoesn’t offer 750ml tubs for LOADED SERIES (Supreme for Selecta)
  • 28.
  • 29.
    7. Price ConclusionAlltop 3 brands keep their price at par with each other.
  • 30.
    Nestle doesn’t offer750ml tubs for their LOADED series (Supreme for Selecta).
  • 31.
    Magnolia doesn’t offer3.0L tubs ( or maybe at selected supermarkets only).
  • 32.
    They limit theirprices below 400, 300, 200 & 100.
  • 33.
    They apply “pandesalpricing”. To keep their ice cream affordable, they reduce their tub sizes (from 3.4L down to 3.0L) instead of increasing their price.8a. Modes that SELECTA use213
  • 34.
    8a. Selecta’s promosPartneredwithGoldilocksFREE NipsRecord Setting at MOA
  • 35.
    8a. Selecta’s promosPartneredwith 7-11 for SelectaGIFT CERTIFICATES
  • 36.
    8a. Selecta’s TVC’sTVCSelecta PinoySorbetes:Michael V.TVC Selecta CornettoTugs TugsTugsTVC 3 in 1 + 1 Happy Kaarawan:Vhong Navarro & Sarah G.TVC Double Supreme FavoritesLegazpi Twins & Family
  • 37.
    8b. Competitor promo:NESTLETVCSorbetes Stick :Santino and PokwangPartnered withChowkingTVC Sorbetes Big Pack :Multiple PokwangParty Package
  • 38.
    8b. Competitor promo:MAGNOLIATVCMagnolia Milk & Ice Cream:Manny Pacquiao & FamilyMagnolia Ice Cream Website