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By: MaShayla Kirksy, Mervelline Aflata, Ramanjit Kaur, Phil Pierce
Introduction
• Audience: DePaul University students
• MaShayla Kirksy - Snickers Sales Analyst
• Mervelline Aflata - Snickers Sales Analyst
• Raman Kaur - Snickers Marketing Analyst
• Phil Pierce - Snickers Marketing Analyst
Marketing problem
• Increase market share of Snickers
• How to get more consumers to eat/purchase Snickers?
Solve problems by marketing tools
• Perceptual mapping
• Conjoint analysis
Behavioral Demographics
Perceptual Mapping
Perceptual mapping
• Map of a customer’s mind
• Surveyed our target market of DePaul University students
• Helps determine competitors within the market
• Beneficial when figuring out which attributes to improve
Brands
Attributes
● Accessibility
● Fun Ads
● Sharable
● Chewy
● Fruity
● Sweet
● Tastes bad
● Popularity
● Flavor
● Unhealthy
● Attractive
● Chocolatey
● Special Occasion
● Expensive
● Smells Good
● Preference
TVE
• TotalVariance Explained - 53.71%
• 54% of our data captured
Grand Map
Flavor
Attractive
Chocolatey
Expensive
Accessibility
Fruity
Chewy
Sweet
Preference
Fun Ads
Popularity
Smells Good
Tastes bad
Special
Occasion
Sharable
Flavor
Attractive
Chocolatey
Expensive
Accessibility
Fruity
Chewy Sweet
Preference
Fun Ads
Popularity
Smells Good
Tastes bad
Special
Occasion
Sharable The Go
To’s
Party
Candy
Last
Resort
Pick Me Ups
NameThe Axis Map
Competitive Cluster Map
The Go
To’s
Party
Candy
Last
Resort
Pick Me Ups
“Chocolatey
Goodness”
“Full of
Fruit”
“Make an
Impression”
“Randoms”
Brand Preference Map
Last
Resort
Preference
Good/Bad Spaces & Gaps
Last
Resort
Preference
Good
SpaceBad
space
Repositioning Map
Flavor
Chocolatey
Not Fruity
Preference
Popularity
Tastes good
Not
Sharable
X
Secondary Attributes
• Tastes good
• Flavor
• Popularity
Primary Attributes
● Chocolatey
● Not fruity
● Not sharable
Quick summary of Perceptual mapping
• Map of a customer’s mind
• TVE = 54%
• Main competitors of Snickers: Fruit snacks, Jolly Ranchers,Twizzlers
• Aware of Primary attributes:Tastes good, flavor, popularity
• Improve on Secondary attributes: chocolatey, not fruity, not sharable
Conjoint Analysis
Conjoint Analysis
• Method used to determine value of a product
• Used to figure out market share and market barriers
• Allows us to understand the value and utility of each attribute
• Problem: Increase market share of Snickers & get more consumers to
purchase Snickers
Features Levels
Texture Chewy Hard Crunchy
Flavor Sweet Sour Bitter
Style Chocolatey Fruity Licorice
Price $0.25-$1.00 $1.01-$2.00 Over $2.00
Type Popular Prestigious Boring
Taste Good Bad Edible
Occasion SpecialOccasion Daily Never
Features and Levels of Candy
Statistical Quality
• Adjusted R Square: 0.258833034
• Data represents about 26% of customers’ preferences
• Significance F: 1.72E -29
• Indicates data is not a result of luck
Intercept
• Intercept = 0.87
• The Intercept shows theTPU level needed for the product to compete in the
market.
Best Candy
● Hard
● Sweet
● Chocolatey
● Over $2.00
● Prestigious
● Tastes good
● Eaten on special occasions
Total Product Utility (TPU) = 4.36
• Crunchy
• Bitter
• $0.25-$1.00
• Licorice
• Boring
• Edible
• Never
Total Product Utility (TPU) = 1.41
Worst Candy
Kit Kat M&Ms Snickers
Hard 0.66 Chewy 0.63 Crunchy 0.33
Sweet 0.77 Bitter 0.33 Sour 0.33
Chocolatey 1 Fruity 0.96 Licorice 0.33
Over $2.00 0.53 $1.01-
2.00
0.36 $0.25-1.00 0.33
Prestigious 0.7 Popular 0.61 Boring 0.03
Good 0.58 Bad 0 Bad 0
Special
Occasion
0.12 Daily 0.1 Daily 0.1
TPU 4.24 69.41 TPU 2.99 19.89 TPU 1.43 4.17
Market Share Stage 1 - CurrentTPU
Current Market Share calculations
Kit-Kat = e(4.24)/[e(4.24)+ e(2.99)+ e(1.43)]
=69.41/(69.41+19.89+4.17)
=74%
M&Ms= e(2.99)/[e(4.24)+ e(2.99)+ e(1.43)]
=19.89/(69.41+19.89+4.17)
=21%
Snickers= e(1.43)/[e(4.24)+ e(2.99)+ e(1.43)]
=4.17/((69.41+19.89+4.17)
=5%
Kit Kat M&Ms Snickers
Hard 0.66 Chewy 0.63 Crunchy 0.33
Sweet 0.77 Bitter 0.33 Sour 0.31
Chocolatey 1 Fruity 0.96 Licorice 0.33
Over $2.00 0.53 $1.01-
2.00
0.36 $0.25-1.00 0.33
Prestigious 0.7 Popular 0.61 Boring 0.03
Good 0.58 Bad 0 GOOD 0.58
Special
Occasion
0.12 Daily 0.1 Daily 0.1
TPU 4.24 69.41 TPU 2.99 19.89 TPU 2.01 7.46
Market Share Stage 2 - NewTPU
Stage 2 Market share calculations
Kit-Kat = e(4.24)/[e(4.24)+ e(2.99)+ e(2.01)]
=69.41/(69.41+19.89+7.46)
=71.73%
M&Ms= e(2.99)/[e(4.24)+ e(2.99)+ e(2.01)]
=19.89/(69.41+19.89+7.46)
=20.56%
Snickers= e(2.01)/[e(4.24)+ e(2.99)+ e(2.01)]
=7.46/(69.41+19.89+7.46)
=7.71%
Market Share Stage 3
Kit Kat M&Ms Snickers
Hard 0.66 Chewy 0.63 Crunchy 0.33
Sweet 0.77 Bitter 0.33 Sour 0.31
Chocolatey 1 Fruity 0.96 Licorice 0.33
Over $2.00 0.53 $1.01- 2.00 0.36 $0.25-1.00 0.33
Prestigious 0.7 Popular 0.61 Boring 0.03
Good 0.58 Bad 0 GOOD 0.58
Special
Occasion
0.12 SPECIAL
OCCASION
0.12 Daily 0.1
TPU 4.24 69.4
1
TPU 3.01 20.29 TPU 2.01 7.46
Stage 3 Market Share calculations
Kit-Kat = e(4.24)/[e(4.24)+ e(3.01)+ e(2.01)]
=69.41/(69.41+20.29+7.46)
=71.44%
M&Ms= e(3.01)/[e(4.24)+ e(3.01)+ e(2.01)]
=20.29/(69.41+20.29+7.46)
=20.88%
Snickers= e(2.01)/[e(4.24)+ e(3.01)+ e(2.01)]
=7.46/(69.41+20.29+7.46)
=7.68%
Conjoint analysis recommendations
● Insist Snickers to taste better
Strong recommendations
● From conjoint analysis, Snickers needs to tastes better
● Primary attributes from perceptual map: Tastes good, flavor,
popularity

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Snickers Market Repositioning

  • 1. By: MaShayla Kirksy, Mervelline Aflata, Ramanjit Kaur, Phil Pierce
  • 2. Introduction • Audience: DePaul University students • MaShayla Kirksy - Snickers Sales Analyst • Mervelline Aflata - Snickers Sales Analyst • Raman Kaur - Snickers Marketing Analyst • Phil Pierce - Snickers Marketing Analyst
  • 3. Marketing problem • Increase market share of Snickers • How to get more consumers to eat/purchase Snickers?
  • 4. Solve problems by marketing tools • Perceptual mapping • Conjoint analysis
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 13. Perceptual mapping • Map of a customer’s mind • Surveyed our target market of DePaul University students • Helps determine competitors within the market • Beneficial when figuring out which attributes to improve
  • 15. Attributes ● Accessibility ● Fun Ads ● Sharable ● Chewy ● Fruity ● Sweet ● Tastes bad ● Popularity ● Flavor ● Unhealthy ● Attractive ● Chocolatey ● Special Occasion ● Expensive ● Smells Good ● Preference
  • 16. TVE • TotalVariance Explained - 53.71% • 54% of our data captured
  • 18. Flavor Attractive Chocolatey Expensive Accessibility Fruity Chewy Sweet Preference Fun Ads Popularity Smells Good Tastes bad Special Occasion Sharable The Go To’s Party Candy Last Resort Pick Me Ups NameThe Axis Map
  • 19. Competitive Cluster Map The Go To’s Party Candy Last Resort Pick Me Ups “Chocolatey Goodness” “Full of Fruit” “Make an Impression” “Randoms”
  • 21. Good/Bad Spaces & Gaps Last Resort Preference Good SpaceBad space
  • 23. Secondary Attributes • Tastes good • Flavor • Popularity Primary Attributes ● Chocolatey ● Not fruity ● Not sharable
  • 24. Quick summary of Perceptual mapping • Map of a customer’s mind • TVE = 54% • Main competitors of Snickers: Fruit snacks, Jolly Ranchers,Twizzlers • Aware of Primary attributes:Tastes good, flavor, popularity • Improve on Secondary attributes: chocolatey, not fruity, not sharable
  • 26. Conjoint Analysis • Method used to determine value of a product • Used to figure out market share and market barriers • Allows us to understand the value and utility of each attribute • Problem: Increase market share of Snickers & get more consumers to purchase Snickers
  • 27. Features Levels Texture Chewy Hard Crunchy Flavor Sweet Sour Bitter Style Chocolatey Fruity Licorice Price $0.25-$1.00 $1.01-$2.00 Over $2.00 Type Popular Prestigious Boring Taste Good Bad Edible Occasion SpecialOccasion Daily Never Features and Levels of Candy
  • 28. Statistical Quality • Adjusted R Square: 0.258833034 • Data represents about 26% of customers’ preferences • Significance F: 1.72E -29 • Indicates data is not a result of luck
  • 29.
  • 30. Intercept • Intercept = 0.87 • The Intercept shows theTPU level needed for the product to compete in the market.
  • 31. Best Candy ● Hard ● Sweet ● Chocolatey ● Over $2.00 ● Prestigious ● Tastes good ● Eaten on special occasions Total Product Utility (TPU) = 4.36 • Crunchy • Bitter • $0.25-$1.00 • Licorice • Boring • Edible • Never Total Product Utility (TPU) = 1.41 Worst Candy
  • 32.
  • 33. Kit Kat M&Ms Snickers Hard 0.66 Chewy 0.63 Crunchy 0.33 Sweet 0.77 Bitter 0.33 Sour 0.33 Chocolatey 1 Fruity 0.96 Licorice 0.33 Over $2.00 0.53 $1.01- 2.00 0.36 $0.25-1.00 0.33 Prestigious 0.7 Popular 0.61 Boring 0.03 Good 0.58 Bad 0 Bad 0 Special Occasion 0.12 Daily 0.1 Daily 0.1 TPU 4.24 69.41 TPU 2.99 19.89 TPU 1.43 4.17 Market Share Stage 1 - CurrentTPU
  • 34.
  • 35. Current Market Share calculations Kit-Kat = e(4.24)/[e(4.24)+ e(2.99)+ e(1.43)] =69.41/(69.41+19.89+4.17) =74% M&Ms= e(2.99)/[e(4.24)+ e(2.99)+ e(1.43)] =19.89/(69.41+19.89+4.17) =21% Snickers= e(1.43)/[e(4.24)+ e(2.99)+ e(1.43)] =4.17/((69.41+19.89+4.17) =5%
  • 36. Kit Kat M&Ms Snickers Hard 0.66 Chewy 0.63 Crunchy 0.33 Sweet 0.77 Bitter 0.33 Sour 0.31 Chocolatey 1 Fruity 0.96 Licorice 0.33 Over $2.00 0.53 $1.01- 2.00 0.36 $0.25-1.00 0.33 Prestigious 0.7 Popular 0.61 Boring 0.03 Good 0.58 Bad 0 GOOD 0.58 Special Occasion 0.12 Daily 0.1 Daily 0.1 TPU 4.24 69.41 TPU 2.99 19.89 TPU 2.01 7.46 Market Share Stage 2 - NewTPU
  • 37.
  • 38. Stage 2 Market share calculations Kit-Kat = e(4.24)/[e(4.24)+ e(2.99)+ e(2.01)] =69.41/(69.41+19.89+7.46) =71.73% M&Ms= e(2.99)/[e(4.24)+ e(2.99)+ e(2.01)] =19.89/(69.41+19.89+7.46) =20.56% Snickers= e(2.01)/[e(4.24)+ e(2.99)+ e(2.01)] =7.46/(69.41+19.89+7.46) =7.71%
  • 39. Market Share Stage 3 Kit Kat M&Ms Snickers Hard 0.66 Chewy 0.63 Crunchy 0.33 Sweet 0.77 Bitter 0.33 Sour 0.31 Chocolatey 1 Fruity 0.96 Licorice 0.33 Over $2.00 0.53 $1.01- 2.00 0.36 $0.25-1.00 0.33 Prestigious 0.7 Popular 0.61 Boring 0.03 Good 0.58 Bad 0 GOOD 0.58 Special Occasion 0.12 SPECIAL OCCASION 0.12 Daily 0.1 TPU 4.24 69.4 1 TPU 3.01 20.29 TPU 2.01 7.46
  • 40.
  • 41. Stage 3 Market Share calculations Kit-Kat = e(4.24)/[e(4.24)+ e(3.01)+ e(2.01)] =69.41/(69.41+20.29+7.46) =71.44% M&Ms= e(3.01)/[e(4.24)+ e(3.01)+ e(2.01)] =20.29/(69.41+20.29+7.46) =20.88% Snickers= e(2.01)/[e(4.24)+ e(3.01)+ e(2.01)] =7.46/(69.41+20.29+7.46) =7.68%
  • 42. Conjoint analysis recommendations ● Insist Snickers to taste better
  • 43. Strong recommendations ● From conjoint analysis, Snickers needs to tastes better ● Primary attributes from perceptual map: Tastes good, flavor, popularity

Editor's Notes

  1. Introduce everyone Say Target market: DePaul University students
  2. - Growth in market share - As a company, we want to determine the features to improve with Snickers in order for more consumer purchases
  3. Find solutions to our specific marketing problems through the marketing tools of PM & CA, which we will discuss in this presentation.
  4. Merv to talk about the Behavioral Demographics of candy consumers within DePaul.
  5. Shows that 37 consumers get candy information at a store
  6. Shows that most consumers answered that they buy candly weekly and monthly
  7. 32% of consumers spent a price of $2.01-$3.00
  8. From this pie chart, we can state that 35% of consumers believe that taste is the most important attribute when buying candy.
  9. 38% of the consumers we surveyed were seniors
  10. Our surveyed consumers were 53% female & 47% male.
  11. Now here is our Raman to talk about Perceptual Mapping
  12. -Map of our customers mind, which are DePaul students -We surveyed 60 consumers from our target market -PM helps to figure out competition & the attributes we need to improve on
  13. These are the candy brands that are directly competing for Snickers
  14. These are the candy attributes that most consumers think of in terms of candy
  15. In the real world, it is best if marketers get at least 60% of data captured when doing a perceptual map.
  16. Here we have our Grand Map where our brands and attributes are shown. The lines with arrows are vectors which represent attributes. Vectors also represent magnitude and direction. For instance, the vector attractive shows that the higher the brand, the more attractive it would be. Also, in the other direction, it would show brands that are attractive. On this map, the brands are placed based on the survey taken by our target market of DePaul students. Additionally, the red vector represents preference which is the key attribute.
  17. Say what the axes are named as
  18. Shows our consumers the brands that compete with each other For example, Snickers competes with FS, JR, Twizzlers in the “Randoms” cluster.
  19. Represents order of preference from Reese’s being the most preferred to Jolly Rancher being the least preferred From the point of origin to the right, brands are more preferred From the point of origin to the left, brands are not preferred
  20. Rectangles = spaces that are linked with a gap Ovals = gaps which fall in between brands on the preference vector
  21. Secondary go the opposite way of where they’re originally placed Reposition snickers by making customers aware of Primary (in green): Tastes good, flavor, popularity Additionally improve on Secondary (in blue): Chocolatey, Not fruity, not sharable
  22. We want to make consumers of Snickers more aware of Primary attributes: Tastes good, flavor, popularity Additionally improve on Secondary attributes: Chocolatey, Not fruity, not sharable
  23. -As a recap, PM is a map of a customer’s mind. Our TVE was 54% which is less than the industry percent of 60%. -From the competitive cluster map, we can conclude that Snickers is in direct competition with Fruit snacks, Jolly Ranchers, and Twizzlers -From the repositioning map, we can conclude that we need to make consumers of Snickers more aware of the primary attributes of Tastes good, flavor, popularity and enhance on secondary attributes of chocolatey, not fruity, not sharable.
  24. I will now turn it to Merv to discuss Conjoint Analysis. Shayla - graphs