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A Place for All Ages: Why and How to
     Achieve Multi-Generational Boards

                Sherri Petro


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Today’s Speaker




                                           Sherri Petro
                                 President and Chief Strategy Officer,
                                            VPI Strategies                                       Hosting:
Assisting with chat questions:
April Hunt, Nonprofit Webinars                                           Sam Frank, Synthesis Partnership

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A Place for All Ages
Why and How to Achieve Multi-Generational Boards


Sherri Petro                               2011
Our Objectives

♦ Define the generational mix
♦ Discover the reasons behind board
  age disparity
♦ Learn what you can do to recruit,
  orient and leverage the talents and
  styles of board members of each
  generation.
                5
The Generation Mix In 2011

♦ Traditionalists       ♦ Generation X
  – Born 1925-45          – Born 1965-80
  – 66-86 years           – 31-46 years

♦ Baby Boomers          ♦ Generation Y
  – Born 1946-64          – Born 1981-?
  – 47-65 years           – Under 31


                    6
The Norm – BoardSource
Nonprofit Governance Index 2010
                         Gen Y
                                                         Age
                        Under 30
                          0%
                            30-39
                  65+        7%             Gen X (sort of)
Traditionalists
                  23%
                                    40-49
                                    20%




                    50-64
                    50%

                  Baby Boomers


                        7
Board Behaviors
Related to Diversity and Inclusion
  Reached consensus about value/benefits of
           expanding board diversity


             Not done       Great extent
               26%             20%



           Small extent       Some extent
             21%                 33%




         2010 BoardSource NP Governance Index
                     8
Board Behaviors
Related to Diversity and Inclusion
Developed an inclusive culture and board dynamics


                             Great extent
               Not done         15%
                 26%


                                 Some extent
              Small extent          34%
                25%



           2010 BoardSource NP Governance Index
                       9
5 Reasons You Might Want
 Multiple Generations On The Board
1. Energy - They can assist you in becoming the “anti-
   bored board”
2. New perspective and ideas - Questioning the value
   of the old way of doing things
3. You create the opportunity for more voices to be
   heard and develop a lively dialogue
4. They can teach you how to value and be more
   efficient with technology like BoardEffect®
5. Your board may be the only one they are on!

                     10
Why Are We Not Recruiting
    Younger Board Members?
♦ Tendency to recruit others like ourselves
♦ Skepticism as to whether you need
  generational diversity
♦ Preference for professional experience
♦ The “one-and-only” concern
♦ Misperception about their commitment
♦ Not making the value proposition clear
♦ We don’t understand them
                  11
Why Are Younger Board
Members Not Joining?
♦ Perceive that board service is not
  accessible
♦ They think they are not qualified
♦ They are not being scouted, recruited like
  any other board member would be and
  asked to join
♦ “Hands-on” is not included in the board
  member job description
                   12
And It All Comes Down to This….




            13
Traditionalists’ Values

  ♦   Respect for authority
  ♦   Loyal
  ♦   Practicality
  ♦   Experience


Their goal is to build a legacy



                        14
Baby Boomers’ Values
♦   Process
♦   Team work and collaboration
♦   Strong work ethic
♦   Optimism and idealism
♦   Work/life balance (which they struggle with
    mightily)

    Their goal is to put their stamp on things
                    15
Generation X Values
♦ Results and            ♦ Direct
  outcomes                 communication
♦ Solve their own        ♦ Healthy skepticism
  problems               ♦ Informality
♦ Multi-tasking          ♦ Work smart


     Their goal is maintaining independence


                    16
Generation Y Values
♦ Technology                ♦   Mutual respect
♦ Working on their          ♦   Collaboration
  own terms                 ♦   Community
♦ Happiness                 ♦   Meaningful work
♦ Interactivity             ♦   Acknowledgement
♦ Experience                ♦   Expression


Their goal is to create a happy life that has meaning
                     17
Generational Similarities
♦ We have
  – A desire to learn
  – A desire to be acknowledged
  – A desire to be rewarded
♦ We want
  – To be trusted, valued and respected
  – To succeed



                  18
The Shadow




The ED/Board generational challenge

            19
What We Can Expect From
Younger Board Members
♦ More movement in and out of boards by
  younger board members
♦ More questions that we need to take
  seriously
♦ More efficient meetings
♦ More evidence of good work
♦ More requests for hands-on work


                20
Solutions: Mind Set
♦ Expand your mental model. Stop thinking that
  everyone thinks like you
♦ Educate on the value of each generation from
  research -- not opinion
♦ Make a commitment to age diversity
♦ Get out of your own way when thinking about
  candidates. Look for those that think and are
  different!



                    21
Solutions: Recruiting
√   Have a plan
√   Be clear on what each generation values
√   Use generations/age on your board recruiting matrix
√   Match generational motivation to the recruiting message,
    use the language each generation resonates with
√   Go to organizations where the younger generations are
√   Look for businesses that encourage volunteering on
    company time, leadership development and Corporate
    Social Responsibility
√   Have a board job description & clear expectations
√   Be the board ambassador/evangelist
                        22
Solutions: Orientation
♦ Provide a “board buddy” for better board
  onboarding (say that 3 times!)
♦ Be prepared so the new board member can
  hit the ground running
♦ Have a board manual
♦ Don’t limit participation when new board
  members are choosing their committees
♦ Don’t use a boring PPT like this one…

                23
Solutions: On the Board
♦ Recognize there may be conflicts due to
  differences in generational motivation
   –   Traditionalists - legacy
   –   BB – process
   –   Gen X – results
   –   Gen Y – experience
♦ Treat each board member as equal
♦ Do NOT diminish an opinion based on age
♦ Value all kinds of experience

                         24
Questions to Ponder for the Board
♦ How does the size of your board fit in?
♦ Should you create a junior board to groom
  future board members?
♦ What will you do since the younger
  generations are serial daters?
♦ How are you going to educate your board
  on this subject? 
  – Hint: See the last slide!

                    25
Questions to Ask
 Younger Candidates
♦ What excites you most about joining us?
♦ What would a successful experience on this
  board look like for you?
♦ How would you like to offer your talents/skills?
♦ What will it take to engage you?
♦ What is the tomorrow problem you see for us
  that we should start thinking about today?
♦ What do you think motivates our current board
  members?
                    26
Thank You!

       Download VPI’s
  From Jitterbug to Twitter
 generational white paper for
NPs at www.vpistrategies.com

Contact Sherri Petro for more
         information
   sherri@vpistrategies.com
         858-583-3097
           27
Find listings for our current season
          of webinars and register at:

            NonprofitWebinars.com


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Achieve Multi-Generational Boards

  • 1. A Place for All Ages: Why and How to Achieve Multi-Generational Boards Sherri Petro A Service Of: Sponsored by:
  • 2. Affordable collaborative data management in the cloud. A Service Of: Sponsored by:
  • 3. Today’s Speaker Sherri Petro President and Chief Strategy Officer, VPI Strategies Hosting: Assisting with chat questions: April Hunt, Nonprofit Webinars Sam Frank, Synthesis Partnership A Service Of: Sponsored by:
  • 4. A Place for All Ages Why and How to Achieve Multi-Generational Boards Sherri Petro 2011
  • 5. Our Objectives ♦ Define the generational mix ♦ Discover the reasons behind board age disparity ♦ Learn what you can do to recruit, orient and leverage the talents and styles of board members of each generation. 5
  • 6. The Generation Mix In 2011 ♦ Traditionalists ♦ Generation X – Born 1925-45 – Born 1965-80 – 66-86 years – 31-46 years ♦ Baby Boomers ♦ Generation Y – Born 1946-64 – Born 1981-? – 47-65 years – Under 31 6
  • 7. The Norm – BoardSource Nonprofit Governance Index 2010 Gen Y Age Under 30 0% 30-39 65+ 7% Gen X (sort of) Traditionalists 23% 40-49 20% 50-64 50% Baby Boomers 7
  • 8. Board Behaviors Related to Diversity and Inclusion Reached consensus about value/benefits of expanding board diversity Not done Great extent 26% 20% Small extent Some extent 21% 33% 2010 BoardSource NP Governance Index 8
  • 9. Board Behaviors Related to Diversity and Inclusion Developed an inclusive culture and board dynamics Great extent Not done 15% 26% Some extent Small extent 34% 25% 2010 BoardSource NP Governance Index 9
  • 10. 5 Reasons You Might Want Multiple Generations On The Board 1. Energy - They can assist you in becoming the “anti- bored board” 2. New perspective and ideas - Questioning the value of the old way of doing things 3. You create the opportunity for more voices to be heard and develop a lively dialogue 4. They can teach you how to value and be more efficient with technology like BoardEffect® 5. Your board may be the only one they are on! 10
  • 11. Why Are We Not Recruiting Younger Board Members? ♦ Tendency to recruit others like ourselves ♦ Skepticism as to whether you need generational diversity ♦ Preference for professional experience ♦ The “one-and-only” concern ♦ Misperception about their commitment ♦ Not making the value proposition clear ♦ We don’t understand them 11
  • 12. Why Are Younger Board Members Not Joining? ♦ Perceive that board service is not accessible ♦ They think they are not qualified ♦ They are not being scouted, recruited like any other board member would be and asked to join ♦ “Hands-on” is not included in the board member job description 12
  • 13. And It All Comes Down to This…. 13
  • 14. Traditionalists’ Values ♦ Respect for authority ♦ Loyal ♦ Practicality ♦ Experience Their goal is to build a legacy 14
  • 15. Baby Boomers’ Values ♦ Process ♦ Team work and collaboration ♦ Strong work ethic ♦ Optimism and idealism ♦ Work/life balance (which they struggle with mightily) Their goal is to put their stamp on things 15
  • 16. Generation X Values ♦ Results and ♦ Direct outcomes communication ♦ Solve their own ♦ Healthy skepticism problems ♦ Informality ♦ Multi-tasking ♦ Work smart Their goal is maintaining independence 16
  • 17. Generation Y Values ♦ Technology ♦ Mutual respect ♦ Working on their ♦ Collaboration own terms ♦ Community ♦ Happiness ♦ Meaningful work ♦ Interactivity ♦ Acknowledgement ♦ Experience ♦ Expression Their goal is to create a happy life that has meaning 17
  • 18. Generational Similarities ♦ We have – A desire to learn – A desire to be acknowledged – A desire to be rewarded ♦ We want – To be trusted, valued and respected – To succeed 18
  • 19. The Shadow The ED/Board generational challenge 19
  • 20. What We Can Expect From Younger Board Members ♦ More movement in and out of boards by younger board members ♦ More questions that we need to take seriously ♦ More efficient meetings ♦ More evidence of good work ♦ More requests for hands-on work 20
  • 21. Solutions: Mind Set ♦ Expand your mental model. Stop thinking that everyone thinks like you ♦ Educate on the value of each generation from research -- not opinion ♦ Make a commitment to age diversity ♦ Get out of your own way when thinking about candidates. Look for those that think and are different! 21
  • 22. Solutions: Recruiting √ Have a plan √ Be clear on what each generation values √ Use generations/age on your board recruiting matrix √ Match generational motivation to the recruiting message, use the language each generation resonates with √ Go to organizations where the younger generations are √ Look for businesses that encourage volunteering on company time, leadership development and Corporate Social Responsibility √ Have a board job description & clear expectations √ Be the board ambassador/evangelist 22
  • 23. Solutions: Orientation ♦ Provide a “board buddy” for better board onboarding (say that 3 times!) ♦ Be prepared so the new board member can hit the ground running ♦ Have a board manual ♦ Don’t limit participation when new board members are choosing their committees ♦ Don’t use a boring PPT like this one… 23
  • 24. Solutions: On the Board ♦ Recognize there may be conflicts due to differences in generational motivation – Traditionalists - legacy – BB – process – Gen X – results – Gen Y – experience ♦ Treat each board member as equal ♦ Do NOT diminish an opinion based on age ♦ Value all kinds of experience 24
  • 25. Questions to Ponder for the Board ♦ How does the size of your board fit in? ♦ Should you create a junior board to groom future board members? ♦ What will you do since the younger generations are serial daters? ♦ How are you going to educate your board on this subject?  – Hint: See the last slide! 25
  • 26. Questions to Ask Younger Candidates ♦ What excites you most about joining us? ♦ What would a successful experience on this board look like for you? ♦ How would you like to offer your talents/skills? ♦ What will it take to engage you? ♦ What is the tomorrow problem you see for us that we should start thinking about today? ♦ What do you think motivates our current board members? 26
  • 27. Thank You! Download VPI’s From Jitterbug to Twitter generational white paper for NPs at www.vpistrategies.com Contact Sherri Petro for more information sherri@vpistrategies.com 858-583-3097 27
  • 28. Find listings for our current season of webinars and register at: NonprofitWebinars.com A Service Of: Sponsored by: