Implementation of quality improvement program in hospitalsLallu Joseph
A quality improvement program in hospitals aims to continuously monitor and improve quality through systematic activities organized by the hospital. The document outlines the steps to implement a quality improvement program which includes selecting a quality improvement project, assembling a team, developing aim and measure statements, identifying change ideas by analyzing current processes, testing changes, and sustaining improvements. The goal is to improve patient outcomes, clinical and managerial processes, and safety through engaging staff and using a systematic approach of planning, testing, and measuring changes.
Quality in healthcare refers to adhering to predetermined specifications and standards to meet patient needs. Over time, quality practices evolved from craftsmanship to focusing on processes through thinkers like Shewhart and Deming. Donabedian introduced structure-process-outcome measures for assessing quality. National and international organizations like JCAH, ISO, and NABH were formed to standardize healthcare quality. NABH accreditation involves an application process, onsite assessments, and meeting standards in areas like patient care, management, and information systems to certify high quality care.
Total quality management in healthcare organisationspoonam chaudhary
This document provides an overview of total quality management (TQM) in healthcare organizations. It discusses that TQM is a customer-centered and employee-driven approach to continuous improvement of processes to ensure high quality products and services. The document traces the history and development of quality control, quality assurance, and TQM in healthcare. It describes the key principles of TQM, including getting processes right the first time, listening to customers and employees, continuous improvement, and building teamwork. The document also outlines several tools that are commonly used for quality improvement in healthcare organizations under a TQM model such as flow charts, histograms, control charts, and cause analysis diagrams.
Achieving Patient delight with Quality - Dr V.P Thomas at Knowledge Series Se...Hosmac India Pvt Ltd
This document discusses quality initiatives at Dr L H Hiranandani Hospital, an NABH accredited hospital in Mumbai. It provides an introduction to the hospital's history and mission of providing quality healthcare. It outlines how quality is emphasized at every level of care delivery, from interactions with security and cleanliness to nursing, doctors, and leadership. Charts show high patient satisfaction ratings. Best practices for maintaining quality include reviewing feedback, clear communication, identifying issues, and responding to complaints promptly. The hospital aims to be the preferred choice for healing through its commitment to continuous quality improvement.
This document summarizes the key changes between the 4th and 5th editions of the NABH accreditation standards. The 5th edition has reduced the total number of standards from 105 to 100 and objective elements from 683 to 651. It introduces a new graded scoring system of 1 to 5 and defines criteria for accreditation including minimum scores across standards and chapters. Core elements related to patient safety must now be met to achieve accreditation.
This document provides simple steps for hospitals to achieve NABH accreditation. It begins by explaining what accreditation is and the focus of NABH standards, including patient safety, staff safety, and measuring performance. It then lists 18 specific steps for implementation, including obtaining management commitment, conducting training, establishing policies and procedures, auditing processes, and continuously improving to address any non-compliances found. The overall message is that accreditation is the best tool for quality and patient safety, but it requires commitment, effort, and an ongoing process of assessment and improvement.
Implementation of quality improvement program in hospitalsLallu Joseph
A quality improvement program in hospitals aims to continuously monitor and improve quality through systematic activities organized by the hospital. The document outlines the steps to implement a quality improvement program which includes selecting a quality improvement project, assembling a team, developing aim and measure statements, identifying change ideas by analyzing current processes, testing changes, and sustaining improvements. The goal is to improve patient outcomes, clinical and managerial processes, and safety through engaging staff and using a systematic approach of planning, testing, and measuring changes.
Quality in healthcare refers to adhering to predetermined specifications and standards to meet patient needs. Over time, quality practices evolved from craftsmanship to focusing on processes through thinkers like Shewhart and Deming. Donabedian introduced structure-process-outcome measures for assessing quality. National and international organizations like JCAH, ISO, and NABH were formed to standardize healthcare quality. NABH accreditation involves an application process, onsite assessments, and meeting standards in areas like patient care, management, and information systems to certify high quality care.
Total quality management in healthcare organisationspoonam chaudhary
This document provides an overview of total quality management (TQM) in healthcare organizations. It discusses that TQM is a customer-centered and employee-driven approach to continuous improvement of processes to ensure high quality products and services. The document traces the history and development of quality control, quality assurance, and TQM in healthcare. It describes the key principles of TQM, including getting processes right the first time, listening to customers and employees, continuous improvement, and building teamwork. The document also outlines several tools that are commonly used for quality improvement in healthcare organizations under a TQM model such as flow charts, histograms, control charts, and cause analysis diagrams.
Achieving Patient delight with Quality - Dr V.P Thomas at Knowledge Series Se...Hosmac India Pvt Ltd
This document discusses quality initiatives at Dr L H Hiranandani Hospital, an NABH accredited hospital in Mumbai. It provides an introduction to the hospital's history and mission of providing quality healthcare. It outlines how quality is emphasized at every level of care delivery, from interactions with security and cleanliness to nursing, doctors, and leadership. Charts show high patient satisfaction ratings. Best practices for maintaining quality include reviewing feedback, clear communication, identifying issues, and responding to complaints promptly. The hospital aims to be the preferred choice for healing through its commitment to continuous quality improvement.
This document summarizes the key changes between the 4th and 5th editions of the NABH accreditation standards. The 5th edition has reduced the total number of standards from 105 to 100 and objective elements from 683 to 651. It introduces a new graded scoring system of 1 to 5 and defines criteria for accreditation including minimum scores across standards and chapters. Core elements related to patient safety must now be met to achieve accreditation.
This document provides simple steps for hospitals to achieve NABH accreditation. It begins by explaining what accreditation is and the focus of NABH standards, including patient safety, staff safety, and measuring performance. It then lists 18 specific steps for implementation, including obtaining management commitment, conducting training, establishing policies and procedures, auditing processes, and continuously improving to address any non-compliances found. The overall message is that accreditation is the best tool for quality and patient safety, but it requires commitment, effort, and an ongoing process of assessment and improvement.
The document discusses the evolution of quality management in healthcare. It describes the contributions of Walter Shewhart, William Edwards Deming, Joseph Juran, and Philip Crosby to developing concepts of quality management. It defines key terms like quality, outlines the three aspects of quality care, and lists important dimensions of quality like appropriateness, availability, and safety. Finally, it introduces the concept of value as quality of care divided by cost.
This document discusses quality management and quality assurance in healthcare. It defines quality as meeting or exceeding customer expectations and being free from defects. Quality management has four main components: quality planning, quality assurance, quality control, and quality improvement. Quality assurance aims to prevent mistakes and defects by ensuring quality requirements are fulfilled. It discusses Donabedian and PDCA models of quality assurance. The document also outlines various approaches to quality assurance programs including credentialing, licensure, accreditation, and certification.
This document discusses medical audits and provides information on various types of audits including internal and external audits, managerial/organizational audits, medical/clinical audits, and financial audits. It explains the need for audits to maintain safety, quality, reputation and funding. The document outlines the six stages of clinical audits including preparing, selecting criteria, measuring performance, making improvements, sustaining improvements, and re-auditing. Methods used in audits like direct observation, checklists, documentation reviews, questionnaires and interviews are also mentioned.
The document discusses the standards and process for NABH accreditation of hospitals in India. It describes the components that go into developing the standards, which are organized around important hospital functions. The accreditation process involves surveyors conducting interviews, reviewing documents, and visiting patient care areas to assess compliance with over 100 standards across 10 chapters. Surveyors score hospitals on a scale of 0 to 10 for each standard based on the degree of compliance observed. Hospitals must meet minimum average scores in each standard, chapter, and overall to receive NABH accreditation.
Hospital accreditation is a voluntary process that focuses on continuous quality improvement. It provides public commitment to patient safety and quality care. Accreditation standards aim to improve performance over minimum standards. In India, the National Accreditation Board for Hospitals and Healthcare Providers sets accreditation standards and has accredited several major hospitals. Accreditation benefits include improved public trust, safety culture, and systematic quality improvement processes.
Accreditation as a Strategy / Tool for Hospital Quality Service ImprovementReynaldo Joson
The document discusses hospital accreditation as a strategy for quality improvement, defining terms like accreditation, certification, and compliance. It examines standards for accreditation in the Philippines from organizations like PhilHealth, JCI, ISO, and more. The document recommends that hospitals seek accreditation from PhilHealth first to establish a foundation before pursuing other international standards.
This document discusses quality assurance and patient safety in healthcare delivery. It emphasizes that quality assurance through strategies like accreditation, certification and licensure is important to ensure safety for patients and is a core component of delivering high quality healthcare. Ensuring patient safety requires assessing factors like medical errors, developing a culture of safety and continuous quality improvement. Adopting patient safety programs and strategies like TeamSTEPPS can help healthcare systems focus on preventing errors and learning from any that occur to provide safer care.
A presentation, describes basics of Clinical Governance
What do we have in common
as Medical Doctors/Medical
Practitioners?
1. We are technical experts in our fields
2. We are leaders
3. We are managers
4. We are accountable for the patient care and health services
5. We are change agents
6. We are respected highly in the community
7. We are responsive
8. We are good communicators and negotiators
9. We are kind and empathic
10. We are decent and disciplined
Clinical Governance is a strategic framework for the development of high quality healthcare
"A framework through which organizations are accountable for continuously improving the quality of their services and safeguarding high standards of care by creating an environment in which excellence in clinical care will flourish" – NHS, UK
“clinical governance is a way of making sure that everyone who passes through health system is well cared for”
or
System that enable staff to work in the best possible way
+
Staff performing to the highest possible standards
Seven pillars of Clinical Governance
Patient and public involvement (PPI)
Risk management
Staffing and staff management
Education and training
Clinical effectiveness & Research
Using clinical information & IT
Clinical audit
Patient and public involvement
Ensuring services meet the need of the patients
Patient and public feedback is used to improve services
Patients and the public are involved in the development of services and the monitoring of treatment outcomes
Risk management
Complying with protocols
Learning from mistakes and near-misses
Reporting adverse events
Assessing the risks – probability of occurrence, impact
Promoting blame free culture
Staffing and staff management
Appropriate recruitment and management of staff
Ensuring that underperformance is identified and addressed
Encouraging staff retention by motivating and developing staff
Providing good working conditions
Education and Training
Providing appropriate support available to enable staff to be competent in doing their jobs and to develop their skills so that they are up to date
Professional development needs to continue through lifelong learning
Clinical effectiveness & Research
Clinical effectiveness implies ensuring that everything we do is designed to provide the best outcomes for patients
Clinical audit
Clinical audit is a quality improvement cycle that involves measurement of the effectiveness of healthcare against agreed and proven standards for high quality, and taking action to bring practice in line with these standards so as to improve the quality of care and health outcomes
Clinical audit is a systematic process of looking at your practice and asking:
What should we be doing?
Are we doing it?
If not, how can we improve?
The document discusses quality assurance in healthcare, including defining quality, measuring it through indicators, improving quality through approaches like total quality management and continual improvement, and ensuring quality through principles like transparency, evidence-based practice, and accountability. It also addresses important dimensions of quality like safety, effectiveness, efficiency, accessibility, and patient-centeredness.
This document discusses quality and accreditation in hospitals in India. It provides information on:
1) What NABH is and its organizational structure, including its technical committee, accreditation committee, appeals committee and secretariat.
2) NABH's accreditation standards, which have 10 chapters covering 102 standards and 636 objectives.
3) The NABH accreditation process, including self-assessment, pre-assessment, final assessment, and the criteria hospitals are assessed against.
4) Consequences for hospitals like inactive status, shifting renewal dates, abeyance, suspension and withdrawal of accreditation if they do not meet requirements.
The document discusses hospital accreditation in India. It defines hospital accreditation and outlines its key driving factors like consumer protection acts. The benefits of accreditation include ensuring quality care for patients, attracting foreign patients, and quality assurance. The major accrediting bodies in India are the National Accreditation Board for Hospitals (NABH) and the Quality Council of India (QCI). NABH has 10 chapters and 100 standards covering areas like patient care, medication management, and infection control. Benefits of NABH accreditation include improved patient outcomes and satisfaction. The document also summarizes two research studies on the impacts and effectiveness of healthcare accreditation standards.
5th ed. NABH Accreditation Standards for Hospitals April 2020Dr Jitu Lal Meena
The document discusses quality improvement and creating a quality culture in India's healthcare system. It outlines the National Accreditation Board for Hospitals and Healthcare Providers (NABH) standards for healthcare organizations, which provide a framework for quality assurance and improvement. The standards focus on patient safety, quality of care, and building a culture of quality at all levels of an organization. It also provides details on some specific NABH standards related to access, assessment, continuity of care and laboratory services.
This document discusses patient satisfaction in healthcare. It defines patient satisfaction as an indicator of how well patients are treated. Surveys are commonly used to measure patient satisfaction and provide insights for healthcare providers. Factors that affect patient satisfaction include appropriate care, respect, safety, availability, efficacy, effectiveness, continuity of care, and timeliness. The document provides tips for improving patient satisfaction such as training employees, educating patients, differentiating staff roles, empowering nurses, being flexible, and following up with patients. It distinguishes between patient experience and satisfaction and discusses using question prompt lists to enhance communication and patient participation.
The document discusses 14 quality standards for improving healthcare delivery in India. It begins by outlining challenges in Delhi's healthcare system like high infant mortality rates and too few hospital beds. It then describes the importance of achieving international accreditation standards for quality care. The main part lists the 14 standards which address issues like daily doctor assessments, vulnerable patient care, pain management, and more. These standards are meant to improve outcomes, safety, and establish a quality culture.
This document provides an overview of clinical governance, which refers to the framework through which healthcare organizations ensure high quality care. It discusses key themes of clinical governance including clinical audit, risk management, evidence-based practice, staff training, and patient involvement. The document also describes services from Advanced Clinical Solutions related to clinical governance implementation and training.
The document discusses key principles of quality healthcare in both developed and developing countries. It addresses factors like the organization of care delivery, common errors, available resources, and the roles of nursing. It also discusses goals and definitions of quality care according to organizations like the WHO and IOM. Nursing's impact on quality is discussed both positively and negatively in the US and developing countries.
How to acheive NABH Standards in PHC & CHC Part 4 4Dr Jitu Lal Meena
This document provides guidance on achieving NABH "Output" standards in Primary Health Centers (PHCs) in India. It discusses several objective elements that PHCs should meet including: recording and analyzing utilization of services, maintaining statistics on key health indicators, reporting births and deaths to local authorities, conducting medical record audits, measuring patient and employee satisfaction, and utilizing a web-based health information system. The document contains many examples and templates for PHCs to use to collect and report data required to meet the national standards.
The document discusses the evolution of quality management in healthcare. It describes the contributions of Walter Shewhart, William Edwards Deming, Joseph Juran, and Philip Crosby to developing concepts of quality management. It defines key terms like quality, outlines the three aspects of quality care, and lists important dimensions of quality like appropriateness, availability, and safety. Finally, it introduces the concept of value as quality of care divided by cost.
This document discusses quality management and quality assurance in healthcare. It defines quality as meeting or exceeding customer expectations and being free from defects. Quality management has four main components: quality planning, quality assurance, quality control, and quality improvement. Quality assurance aims to prevent mistakes and defects by ensuring quality requirements are fulfilled. It discusses Donabedian and PDCA models of quality assurance. The document also outlines various approaches to quality assurance programs including credentialing, licensure, accreditation, and certification.
This document discusses medical audits and provides information on various types of audits including internal and external audits, managerial/organizational audits, medical/clinical audits, and financial audits. It explains the need for audits to maintain safety, quality, reputation and funding. The document outlines the six stages of clinical audits including preparing, selecting criteria, measuring performance, making improvements, sustaining improvements, and re-auditing. Methods used in audits like direct observation, checklists, documentation reviews, questionnaires and interviews are also mentioned.
The document discusses the standards and process for NABH accreditation of hospitals in India. It describes the components that go into developing the standards, which are organized around important hospital functions. The accreditation process involves surveyors conducting interviews, reviewing documents, and visiting patient care areas to assess compliance with over 100 standards across 10 chapters. Surveyors score hospitals on a scale of 0 to 10 for each standard based on the degree of compliance observed. Hospitals must meet minimum average scores in each standard, chapter, and overall to receive NABH accreditation.
Hospital accreditation is a voluntary process that focuses on continuous quality improvement. It provides public commitment to patient safety and quality care. Accreditation standards aim to improve performance over minimum standards. In India, the National Accreditation Board for Hospitals and Healthcare Providers sets accreditation standards and has accredited several major hospitals. Accreditation benefits include improved public trust, safety culture, and systematic quality improvement processes.
Accreditation as a Strategy / Tool for Hospital Quality Service ImprovementReynaldo Joson
The document discusses hospital accreditation as a strategy for quality improvement, defining terms like accreditation, certification, and compliance. It examines standards for accreditation in the Philippines from organizations like PhilHealth, JCI, ISO, and more. The document recommends that hospitals seek accreditation from PhilHealth first to establish a foundation before pursuing other international standards.
This document discusses quality assurance and patient safety in healthcare delivery. It emphasizes that quality assurance through strategies like accreditation, certification and licensure is important to ensure safety for patients and is a core component of delivering high quality healthcare. Ensuring patient safety requires assessing factors like medical errors, developing a culture of safety and continuous quality improvement. Adopting patient safety programs and strategies like TeamSTEPPS can help healthcare systems focus on preventing errors and learning from any that occur to provide safer care.
A presentation, describes basics of Clinical Governance
What do we have in common
as Medical Doctors/Medical
Practitioners?
1. We are technical experts in our fields
2. We are leaders
3. We are managers
4. We are accountable for the patient care and health services
5. We are change agents
6. We are respected highly in the community
7. We are responsive
8. We are good communicators and negotiators
9. We are kind and empathic
10. We are decent and disciplined
Clinical Governance is a strategic framework for the development of high quality healthcare
"A framework through which organizations are accountable for continuously improving the quality of their services and safeguarding high standards of care by creating an environment in which excellence in clinical care will flourish" – NHS, UK
“clinical governance is a way of making sure that everyone who passes through health system is well cared for”
or
System that enable staff to work in the best possible way
+
Staff performing to the highest possible standards
Seven pillars of Clinical Governance
Patient and public involvement (PPI)
Risk management
Staffing and staff management
Education and training
Clinical effectiveness & Research
Using clinical information & IT
Clinical audit
Patient and public involvement
Ensuring services meet the need of the patients
Patient and public feedback is used to improve services
Patients and the public are involved in the development of services and the monitoring of treatment outcomes
Risk management
Complying with protocols
Learning from mistakes and near-misses
Reporting adverse events
Assessing the risks – probability of occurrence, impact
Promoting blame free culture
Staffing and staff management
Appropriate recruitment and management of staff
Ensuring that underperformance is identified and addressed
Encouraging staff retention by motivating and developing staff
Providing good working conditions
Education and Training
Providing appropriate support available to enable staff to be competent in doing their jobs and to develop their skills so that they are up to date
Professional development needs to continue through lifelong learning
Clinical effectiveness & Research
Clinical effectiveness implies ensuring that everything we do is designed to provide the best outcomes for patients
Clinical audit
Clinical audit is a quality improvement cycle that involves measurement of the effectiveness of healthcare against agreed and proven standards for high quality, and taking action to bring practice in line with these standards so as to improve the quality of care and health outcomes
Clinical audit is a systematic process of looking at your practice and asking:
What should we be doing?
Are we doing it?
If not, how can we improve?
The document discusses quality assurance in healthcare, including defining quality, measuring it through indicators, improving quality through approaches like total quality management and continual improvement, and ensuring quality through principles like transparency, evidence-based practice, and accountability. It also addresses important dimensions of quality like safety, effectiveness, efficiency, accessibility, and patient-centeredness.
This document discusses quality and accreditation in hospitals in India. It provides information on:
1) What NABH is and its organizational structure, including its technical committee, accreditation committee, appeals committee and secretariat.
2) NABH's accreditation standards, which have 10 chapters covering 102 standards and 636 objectives.
3) The NABH accreditation process, including self-assessment, pre-assessment, final assessment, and the criteria hospitals are assessed against.
4) Consequences for hospitals like inactive status, shifting renewal dates, abeyance, suspension and withdrawal of accreditation if they do not meet requirements.
The document discusses hospital accreditation in India. It defines hospital accreditation and outlines its key driving factors like consumer protection acts. The benefits of accreditation include ensuring quality care for patients, attracting foreign patients, and quality assurance. The major accrediting bodies in India are the National Accreditation Board for Hospitals (NABH) and the Quality Council of India (QCI). NABH has 10 chapters and 100 standards covering areas like patient care, medication management, and infection control. Benefits of NABH accreditation include improved patient outcomes and satisfaction. The document also summarizes two research studies on the impacts and effectiveness of healthcare accreditation standards.
5th ed. NABH Accreditation Standards for Hospitals April 2020Dr Jitu Lal Meena
The document discusses quality improvement and creating a quality culture in India's healthcare system. It outlines the National Accreditation Board for Hospitals and Healthcare Providers (NABH) standards for healthcare organizations, which provide a framework for quality assurance and improvement. The standards focus on patient safety, quality of care, and building a culture of quality at all levels of an organization. It also provides details on some specific NABH standards related to access, assessment, continuity of care and laboratory services.
This document discusses patient satisfaction in healthcare. It defines patient satisfaction as an indicator of how well patients are treated. Surveys are commonly used to measure patient satisfaction and provide insights for healthcare providers. Factors that affect patient satisfaction include appropriate care, respect, safety, availability, efficacy, effectiveness, continuity of care, and timeliness. The document provides tips for improving patient satisfaction such as training employees, educating patients, differentiating staff roles, empowering nurses, being flexible, and following up with patients. It distinguishes between patient experience and satisfaction and discusses using question prompt lists to enhance communication and patient participation.
The document discusses 14 quality standards for improving healthcare delivery in India. It begins by outlining challenges in Delhi's healthcare system like high infant mortality rates and too few hospital beds. It then describes the importance of achieving international accreditation standards for quality care. The main part lists the 14 standards which address issues like daily doctor assessments, vulnerable patient care, pain management, and more. These standards are meant to improve outcomes, safety, and establish a quality culture.
This document provides an overview of clinical governance, which refers to the framework through which healthcare organizations ensure high quality care. It discusses key themes of clinical governance including clinical audit, risk management, evidence-based practice, staff training, and patient involvement. The document also describes services from Advanced Clinical Solutions related to clinical governance implementation and training.
The document discusses key principles of quality healthcare in both developed and developing countries. It addresses factors like the organization of care delivery, common errors, available resources, and the roles of nursing. It also discusses goals and definitions of quality care according to organizations like the WHO and IOM. Nursing's impact on quality is discussed both positively and negatively in the US and developing countries.
How to acheive NABH Standards in PHC & CHC Part 4 4Dr Jitu Lal Meena
This document provides guidance on achieving NABH "Output" standards in Primary Health Centers (PHCs) in India. It discusses several objective elements that PHCs should meet including: recording and analyzing utilization of services, maintaining statistics on key health indicators, reporting births and deaths to local authorities, conducting medical record audits, measuring patient and employee satisfaction, and utilizing a web-based health information system. The document contains many examples and templates for PHCs to use to collect and report data required to meet the national standards.
Tieteen päivät 2015: Niko Suhonen - Rahapelit - viihdettä ja ongelmiaUEFviestinta
Niko Suhonen: Rahapelit - viihdettä ja ongelmia
Esitys jakaantuu kahteen osaan. Ensimmäisessä osassa keskitytään yleisesti suomalaisten rahapelikäyttäytymiseen. Suurin osa suomalaisista pelaa rahapelejä tai on pelannut rahapelejä viimeisen vuoden aikana. Tämän lisäksi suomalaiset käyttävät rahaa verrattain paljon kansainvälisesti verrattuna. Suomalaiset näyttävätkin nauttivan pelaamisesta. Pelaaminen aiheuttaa kuitenkin osalle ongelmia: noin kolme prosenttia kärsii jonkin asteisesta rahapeliongelmasta. Ongelmapelaajat käyttävät myös nettipelejä hieman enemmän muihin verrattuna.
Toisessa osassa tarkastellaan hevosvedonlyöjien nettipelaamista Suomessa. Erityisesti esitetään alustavia tuloksia meneillään olevasta rahapelitutkimushankkeesta, jossa aineistona käytetään Fintoton (Suomen hevosvedonlyönnin järjestäjän) verkkopelaaja-aineistoa kuukauden ajalta vuodelta 2012. Aineisto kattaa noin 19.000 pelaajan verkkopelitapahtumat. Aineistosta voidaan havaita muun muassa, että kunnissa joissa on ravirata, pelataan suhteellisesti enemmän muihin verrattuna kuntiin. Lisäksi suurimmat pelivolyymit tulevat verrattain pieneltä joukolta pelaajista. Toisin sanoen, peleihin osallistuu suuri joukko pelaajia, jotka pelaavat harvoin pienillä panoksilla, ja pieni aktiivinen joukko suuremmilla panoksilla pelaavia.
This poster advertisement is promoting Green Day's new album. At the top in large red font are the words "THE WAIT IS FINALLY OVER..." representing the genre of music. The band's name is written in the font used on their albums and merchandise to introduce their new style. The picture in the center is the album cover so people know what to look for. Release information like the date of May 15th is in bold white writing to highlight important details and generate excitement for the release. At the bottom it mentions the single "KNOW YOUR ENEMY" to get people interested in the album.
O regime de bens no casamento e o seu reflexo na aquisição de bens imóveisOlinda Caetano
O documento discute como o regime de bens escolhido por um casal afeta a aquisição e alienação de bens imóveis. O regime de bens define os direitos e deveres de cada cônjuge sobre a aquisição, fruição, administração e transmissão de bens. A anuência do cônjuge, conhecida como "outorga conjugal", é necessária para a alienação de imóveis, exceto no regime de separação total de bens. A ausência da outorga pode levar à anulação do ato ou suprimento judicial.
The research project aimed to investigate college students' consumption of and attitudes towards beer. Various methods were used, including sort procedures, a focus group, and in-depth interviews. Key findings included:
1) Beer plays an important social role for students and is often consumed in environments like parties and bars.
2) While cheaper beers like PBR are popular for parties, students also enjoy higher-quality seasonal and craft beers, and are willing to pay more for flavors they enjoy.
3) Cultural backgrounds and travel experiences influence students' tastes in beer and openness to new styles.
1. The document provides instructions for using Dropbox to store and share files across devices. It explains how to install Dropbox on computers and mobile devices, upload and access files from any device, and share files and folders with others.
2. Dropbox allows users to automatically backup files to the cloud so they are safe even if a device is lost or broken. Files can be accessed from any computer or mobile device once Dropbox is installed.
3. The instructions also cover how to send large files through Dropbox by generating a shareable link, and how to collaborate on documents by creating shared folders that allow multiple users to work on files simultaneously.
Este documento describe las diferencias entre la pedagogía y la andragogía. La pedagogía se refiere a la enseñanza de niños y adolescentes, la cual es guiada por adultos y se enseña de manera sistemática. La andragogía se refiere a la enseñanza de adultos, la cual se basa en su experiencia previa y se enfoca en problemas relevantes. El documento también discute las características y la importancia de ambos enfoques de enseñanza.
- Novus Law, a legal services company, is saving corporate clients like Fireman's Fund Insurance Co. 15-30% on outside counsel fees compared to traditional large law firms by handling document review and litigation support more efficiently.
- Alternative legal service providers are taking a significant amount of work from large law firms and tripling their revenue each year. They embrace technology and process-driven approaches to save clients an estimated $25 billion per year.
- A technology-driven revolution is transforming the legal industry, with the boundaries between legal work and services blurring. Nearly half of companies at LegalTech now offer legal products, not just services. This new model is where future legal industry growth and jobs will be.
Objectives:
1.Review the changes in Accreditation Canada expectations for implementing MedRec beginning in 2014.
2.Overview of changes to the ROP structure, for Medication Reconciliation ROPs in the leadership and service-based standards.
3.Direct organizations to additional information, resources, and support.
Click the link to read more http://bit.ly/10LqxjQ
Infratemporal fossa a systematic approachAugustine raj
infratemporal fossa is a irregular space with numerous neurovascular structures. an attempt has been made by me to decode all the boundaries and structures in a systematic way. sincere thanks to Dr. Viren Karia for his awesome video.
The document compares e-consumption advertising differences between France and Australia. In France, organic research comes before advertising, while in Australia social media plays a bigger role initially. Mailing has a later role in French research but more importance in Australian research. Brand paid research starts earlier in France than Australia. This analysis shows that Australian companies do targeted advertising more precisely than French companies. Consumer habits differ greatly between the two countries.
NABH Accreditation Process & Quality Control Parameters
1. NABH outlines the process for healthcare organizations to achieve accreditation and continuously improve quality, including empowering leadership, investing in quality champions, and using tools like PDCA cycles.
2. NABH accredits various types of healthcare facilities and certifies them based on established quality standards to ensure safe, effective, patient-centered, timely, efficient, and equitable care.
3. Achieving NABH accreditation is an ongoing process that requires continuous quality improvement rather than a single event, in order to embed a culture of quality in healthcare.
"Young Quality Achiever" Award 2017 to Dr J L Meena in
3rd International Conference of Consortium of Accredited Healthcare Organizations (CAHO) at Vivanta by Taj, Dwarka – New Delhi .
Accreditation is a formal process where a recognized body assesses if a healthcare organization meets predetermined standards. The key purposes of accreditation are to improve healthcare quality and establish optimal standards. Health care accreditation bodies use various evaluation methods during on-site surveys, such as interviews, observations, and document reviews, to determine if organizations meet standards. Some of the main benefits of accreditation include stimulating quality improvement, enhancing healthcare organization image, and strengthening public confidence. In India, important accrediting bodies include the Quality Council of India, National Accreditation Board for Testing and Calibration Laboratories, and National Accreditation Board for Hospitals and Healthcare Providers.
Accreditation is the process of officially recognizing institutions as having met certain standards through a voluntary self-assessment and external peer review. It ensures quality improvement and maintenance of standards. The key agencies for accreditation of nursing institutions are INC for mandatory registration and NAAC/NABH for voluntary accreditation or "accreditation". Curriculum needs to be revised periodically to incorporate best practices and maintain relevance. Accreditation helps in recognition of credits/degrees, quality assurance, and adherence to minimum quality standards for health consumers. Types of accreditation include regional, state, national and international. Inspections in accreditation include periodic, re-inspection and enhancement inspections.
Accreditation is a process used by healthcare organizations to assess their performance against established standards and facilitate continuous quality improvement. It aims to gain public trust, maintain minimum standards, increase effectiveness and efficiency, and promote cooperation among staff. The accreditation process involves application, self-assessment, an on-site survey, report preparation, receiving accreditation, and maintaining accredited status. In India, the National Assessment and Accreditation Council and the Indian Nursing Council are two agencies that oversee accreditation of educational institutions using criteria like curricula, infrastructure, research, and governance. The National Accreditation Board for Hospitals also accredits healthcare facilities in India with a focus on patient safety, infection control, and clinical
The document discusses quality and accreditation in healthcare. It defines quality as the degree of excellence that satisfies user needs and expectations. Accreditation involves an external review based on published standards to encourage organizational development. The National Accreditation Board for Hospitals & Healthcare Providers (NABH) oversees accreditation in India based on 10 chapters and 100 standards covering areas like patient care, management, and quality improvement. The process involves application, assessment, scoring, and reassessment to obtain accredited status for 3 years. Benefits include improved patient and employee satisfaction. Challenges include initial preparation and longer time for benefits to accrue.
Accreditation is a process used by healthcare organizations to assess their performance against established standards and facilitate continuous quality improvement. It involves a self-assessment and external peer review. The key objectives of accreditation include maintaining minimum standards, increasing effectiveness and efficiency, enhancing cooperation, and providing feedback to streamline operations. The accreditation process typically involves application, self-assessment, an on-site survey, report preparation, awarding of accreditation status, and maintaining that status. In India, the main accreditation agencies are the National Assessment and Accreditation Council (NAAC) and the National Accreditation Board for Hospitals and Healthcare Providers (NABH).
Healthcare facility Quality and Operational proposal by Mahboob ali khan MHA,...Healthcare consultant
1) Mahboob Ali Khan proposes establishing a quality management system and pursuing accreditation for a client hospital from JCI, NABH, and CBAHI.
2) The scope of consultancy services includes gap assessments, developing documentation, training programs, and providing support through the accreditation process over 12 months.
3) The client hospital is expected to commit resources including a dedicated quality team and provide access to records to support the accreditation work.
Accreditation is a formal review process conducted by a recognized body to evaluate if an education program meets established standards. There are three main types of accrediting bodies - national agencies, national professional agencies, and state agencies. The purpose of accreditation includes maintaining academic standards, encouraging continuous improvement, and protecting institutions from harmful practices. It provides advantages such as helping institutions identify strengths and weaknesses, promoting quality education, and enabling access to funding.
The document provides a history of the Joint Commission from 1910 to present day. It started as an organization called the American College of Surgeons that proposed hospital standardization in 1910. Over the decades it expanded its standards and accreditation programs to various healthcare sectors. By the 1950s it was called the Joint Commission and provided accreditation based on on-site inspections of hospitals. Currently known as the Joint Commission International, it is an independent non-profit that sets standards and provides accreditation for healthcare organizations globally to improve quality and safety.
This document discusses accreditation in the healthcare sector. It begins with definitions of accreditation and certification. It then discusses the benefits of accreditation for hospitals, staff, and communities. These include improved quality, safety, leadership, and clinical outcomes. The document also examines important questions to consider regarding accreditation implementation. It outlines the key elements of an accreditation process, including the accrediting body, standards, and assessors. Several international accrediting organizations are described. The rest of the document focuses on barriers to implementing hospital accreditation standards in Pakistan, based on a qualitative study. Major barriers identified include lack of awareness, resources, and leadership support. Ways to overcome these barriers are also
The document discusses quality and accreditation in Indian hospitals. It defines quality and outlines a quality improvement model involving plan-do-check-act cycles. It describes the roles of a quality steering committee and various quality indicators. NABH accreditation benefits all stakeholders by ensuring high quality care, patient safety, and continuous improvement. Accredited hospitals gain cost savings, consistent quality, and preferential treatment from customers and third parties.
This document discusses various models and approaches for evaluating quality in nursing care. It describes Donabedian's framework for measuring quality through structure, process, and outcomes. The American Nurses Association model is a cyclic model that helps determine patient and family needs and nursing's contribution to quality care. Marker's Umbrella Model aims to standardize nursing practice to provide continuity, consistency, competency and maximize patient outcomes. Factors like accreditation bodies, resources and nursing values influence quality measurement and improvement. Specific approaches include audits, quality awards, peer assessment and utilization review.
The document discusses blood bank accreditation. Accreditation is a voluntary process that assesses an organization's quality systems and commitment to continuous improvement. It focuses on learning, self-development, and reducing risks. Accreditation benefits users through improved safety and quality of blood services, and benefits blood banks by stimulating improvement, maximizing satisfaction, and raising community confidence. In India, the National Accreditation Board for Hospitals sets standards for blood bank accreditation.
Importance of URAC Accreditation for Health PlansCitiusTech
Utilization Review accreditation Commission (URAC) is one of the two major organizations which accredit health plans on various healthcare quality measures.It is a Washington DC-based, nonprofit, independent organization founded in 1990, recognized by 46 states, District of Columbia, and 6 federal agencies
The document provides information on the Joint Commission International (JCI) accreditation program. It discusses that JCI was started in 1994 based on quality standards developed by the Joint Commission for hospital accreditation in the US. The JCI accreditation process involves hospitals conducting self-assessments and on-site surveys to evaluate compliance with JCI's standards. Over 1000 international organizations across 90 countries have received JCI accreditation. The document outlines the four sections of JCI standards and provides details on the accreditation process and comparison between JCI and India's National Accreditation Board for Hospitals.
Accreditation is an ongoing evaluation process where educational institutions meet predetermined standards set by accrediting agencies. It serves several purposes, including maintaining adequate admission requirements, minimum academic standards, and stimulating institutional self-improvement. There are different types of accrediting bodies, including regional, state, national, and professional agencies in India such as UGC, AICTE, NAAC, MCI, and INC. Accreditation involves periodic inspections to ensure standards continue to be met.
NABH 5th edition hospital std april 2020anjalatchi
A. National Accreditation Board for Hospitals & Healthcare Providers (NABH) is a constituent board of Quality Council of India (QCI), set up to establish and operate accreditation programme for healthcare organizations.
Similar to Accriditation of Healthcare Facilities - Dr J L Meena (20)
Unite to Eradicate Anemia eSummit 2020 - Dr J L MeenaDr Jitu Lal Meena
The document discusses screening and management of anemia. It covers various methods of anemia screening including clinical signs, Sahli's method, paper-based color comparison, and Hemoque testing. It emphasizes that screening quality is important and protocols should specify testing and management based on hemoglobin levels. Screening aims to enable prevention and treatment of anemia. At tertiary care, additional tests beyond hemoglobin are useful. The document also provides utilization data for anemia packages under the Ayushman Bharat Pradhan Mantri Jan Arogya Yojana health insurance scheme.
Health-care workers (HCWs) need protection from these workplace hazards, HCWs...Dr Jitu Lal Meena
Unsafe working conditions contribute to health worker attrition in many countries due to work-related illness and injury and the resulting fear of health workers.
Health protecting health-care workers has the added benefit to contributing to quality patient care and health system strengthening.
Introduction to Ayushman Bharat Pradhan Mantri Jan Arogya Yojana Dr Jitu Lal Meena
The document provides an introduction and background on Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (AB PM-JAY). It summarizes that AB PM-JAY was launched to provide health insurance coverage to over 10.74 crore poor and vulnerable families (over 53 crore beneficiaries). It aims to address issues of poverty, lack of affordable healthcare, increased out-of-pocket expenses, and lack of portability of state schemes. The document then outlines benefits provided under AB PM-JAY, its design and implementation, health benefit packages covered, efforts to control fraud and abuse, key milestones and achievements to date, quality certification process, beneficiary feedback, and
5th ed. nabh accreditation standards for hospitals april 2020Dr Jitu Lal Meena
The document discusses quality improvement and creating a quality culture in Indian healthcare. It provides an overview of the National Accreditation Board for Hospitals and Healthcare Providers (NABH) quality standards for hospitals, which focus on patient safety and quality of care. The standards aim to guide hospitals in implementing continuous quality monitoring, corrective actions, and building a culture of quality at all levels. The speaker notes that quality is a team effort that requires truth and self-assessment to continuously improve.
The article discusses several topics related to healthcare:
1) Lyfboat, an Indian medical tourism provider, received NABH accreditation for quality patient care and safety, highlighting its training, facilities, infrastructure, and services for international patients.
2) VPS Healthcare signed an agreement with Etihad Airways making it the preferred air transport provider for Saudi patients traveling to Abu Dhabi for treatment, providing special rates.
3) Max Hospital in India inaugurated a new oncology tower in Uttar Pradesh to treat cancer patients, investing in disease management groups and advanced technologies.
4) Google announced a partnership with large US healthcare system Ascension to modernize its information systems and provide new
The article discusses several topics related to healthcare:
1) Lyfboat, an Indian medical tourism provider, received NABH accreditation for quality patient care and safety, highlighting its training, facilities, infrastructure, and services for international patients.
2) VPS Healthcare signed an agreement with Etihad Airways making it the preferred air transport provider for Saudi patients traveling to Abu Dhabi for treatment, providing special rates.
3) Max Hospital in India inaugurated a new Oncology Tower in Uttar Pradesh to treat cancer patients, investing in disease management groups and advanced technologies.
4) Google announced a partnership with large US healthcare system Ascension to modernize its information systems and provide new
Guideline for How to Achieve Bronze Quality CertificateDr Jitu Lal Meena
The document provides guidelines for achieving Bronze Quality Certification in hospitals empaneled under the AB PM-JAY health insurance scheme in India. It establishes bronze certification as the entry level which helps hospitals improve patient safety and quality of care. The certification is comprehensive, user-friendly, evidence-based, and uses digital assessment. It focuses on structure, process and outcomes. Hospitals must meet eligibility requirements and follow steps for certification including registration, application, desktop and on-site assessment. The certification benefits hospitals by supporting quality culture and improving credibility, safety, and care.
The document provides a quality audit checklist for healthcare organizations to create a quality culture. It outlines several key aspects that should be assessed such as clearly displaying the scope of services, patient rights, and information about the Ayushman Bharat program. Initial patient assessments, diagnostic test turnaround times, critical result reporting, mock code drills, informed consent processes, and anesthesia monitoring are among the factors discussed. The objective is to ensure patients receive timely, standardized, high-quality care in accordance with guidelines and to assess facilities on quality indicators.
The document discusses quality standards and expectations for hospitals empaneled under the Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (AB PM-JAY) program in India. It outlines a quality audit checklist containing several quality criteria that empaneled hospitals will be assessed on, such as displaying patient rights and the scope of services, conducting initial patient assessments and diagnostic testing in a timely manner, obtaining informed consent, and monitoring anesthesia. The document emphasizes that there is no room for error in healthcare and quality must be a team effort to ensure patients receive the highest standards of care.
This document provides guidelines for evaluating and managing hematuria (red blood cells in urine). It discusses:
1. The prevalence, causes, and differential diagnosis of hematuria depending on its origin from the glomerulus, kidneys, urologic structures, or adjacent organs.
2. The recommended evaluation of hematuria including a detailed history, physical exam, urine analysis, urine culture if infection is suspected, renal function tests, ultrasound, and cystoscopy.
3. The typical findings and management strategies for common hematuria causes like urinary tract infections (25%), malignancies (20%), and urinary stones (20%). Benign essential hematuria accounts for 15-20% and requires careful follow up
This document provides guidelines for the treatment of dengue fever in children. It classifies dengue into dengue fever and severe dengue, and outlines case definitions for each. It discusses differential diagnosis, investigations including diagnostic tests and supportive tests, and treatment for both outpatient management of dengue fever and inpatient management of severe dengue. Treatment involves fluid resuscitation and management of complications such as shock, hemorrhage, and fluid overload. Criteria for discharge and annexures on isotonic solutions are also provided.
This document provides guidelines for diagnosing and treating refractive errors. It defines common refractive errors like myopia, hyperopia, and astigmatism. For diagnosis, it emphasizes taking a thorough patient history and performing a comprehensive eye exam to rule out other causes of vision problems. Treatment involves correcting refractive errors with glasses or contacts. The document also discusses counseling patients on the importance of treatment compliance to prevent further vision deterioration.
- Acute disseminated encephalomyelitis (ADEM) is a monophasic, postinfectious or postvaccine acute inflammatory demyelinating disorder of the central nervous system.
- The first-line treatment for ADEM is high-dose intravenous methylprednisolone for 3-5 days. If corticosteroids fail, plasma exchange or intravenous immunoglobulin can be used as second-line treatments.
- ADEM usually follows a monophasic course, but can occasionally be multiphasic or recurrent. Relapses are usually treated similarly to the initial presentation.
Medicine (respiratory) treatment guidelines Govt of IndiaDr Jitu Lal Meena
This document provides guidelines for the diagnosis and management of acute respiratory distress syndrome (ARDS) and bronchial asthma in India. It discusses the definition, causes, incidence, diagnosis, and treatment of ARDS and asthma. For ARDS, treatment involves supplemental oxygen, ventilatory support using lung protective strategies, fluid management, and management of the underlying cause. Treatment is more advanced in tertiary hospitals where technologies like computed tomography and extracorporeal membrane oxygenation are available. The document provides diagnostic and treatment protocols for secondary and tertiary hospitals.
Medicine (non resp) treatment guidelines Govt of India Dr Jitu Lal Meena
This document provides guidelines for the treatment of endocervicitis (mucopurulent cervicitis). It describes the signs and symptoms of endocervicitis as well as its typical causative organisms. It recommends presumptive treatment with cefixime and azithromycin or ceftriaxone and doxycycline. It stresses educating and treating patients and partners, promoting condom use, and follow up after one week to ensure compliance and check test results. For recurrent or persistent cervicitis, it recommends reevaluating for possible reexposure or infection and considering alternative treatment courses.
This document provides information on anti-retroviral therapy (ART) for HIV/AIDS:
1. It outlines the diagnostic criteria for HIV based on lab tests and the WHO clinical case definition for AIDS.
2. It states that as of 2008-09, there were an estimated 22.7 lakh people living with HIV/AIDS in India.
3. It provides details on optimal diagnostic approaches, investigations, treatment and referral criteria for ART in both secondary hospital/non-metro situations and super specialty facilities in metro locations.
General surgery treatment guidelines Govt of India Dr Jitu Lal Meena
1. The document provides guidelines for the treatment of blunt abdominal trauma and cholecystectomy.
2. For blunt abdominal trauma, the guidelines recommend initial resuscitation and stabilization of patients. For diagnosis, focused abdominal sonography or diagnostic peritoneal lavage are suggested. For treatment, laparotomy is indicated for hemodynamically unstable patients or those with evidence of injury on investigations.
3. For cholecystectomy, the guidelines discuss the indications including symptomatic gallstone disease and complications. The optimal investigations and surgical techniques are provided for both open and laparoscopic approaches. Referral criteria and post-operative care are also outlined.
This document provides guidelines for the treatment of allergic rhinitis and deviated nasal septum (DNS) at secondary and tertiary hospitals. It discusses the definition, incidence, differential diagnosis, prevention, investigations and treatment for allergic rhinitis and DNS. For epistaxis, it describes the definition, incidence, differential diagnosis, prevention strategies and treatment approaches including local cauterization or nasal packing to control bleeding.
International Cancer Survivors Day is celebrated during June, placing the spotlight not only on cancer survivors, but also their caregivers.
CANSA has compiled a list of tips and guidelines of support:
https://cansa.org.za/who-cares-for-cancer-patients-caregivers/
This particular slides consist of- what is Pneumothorax,what are it's causes and it's effect on body, risk factors, symptoms,complications, diagnosis and role of physiotherapy in it.
This slide is very helpful for physiotherapy students and also for other medical and healthcare students.
Here is a summary of Pneumothorax:
Pneumothorax, also known as a collapsed lung, is a condition that occurs when air leaks into the space between the lung and chest wall. This air buildup puts pressure on the lung, preventing it from expanding fully when you breathe. A pneumothorax can cause a complete or partial collapse of the lung.
Can coffee help me lose weight? Yes, 25,422 users in the USA use it for that ...nirahealhty
The South Beach Coffee Java Diet is a variation of the popular South Beach Diet, which was developed by cardiologist Dr. Arthur Agatston. The original South Beach Diet focuses on consuming lean proteins, healthy fats, and low-glycemic index carbohydrates. The South Beach Coffee Java Diet adds the element of coffee, specifically caffeine, to enhance weight loss and improve energy levels.
MBC Support Group for Black Women – Insights in Genetic Testing.pdfbkling
Christina Spears, breast cancer genetic counselor at the Ohio State University Comprehensive Cancer Center, joined us for the MBC Support Group for Black Women to discuss the importance of genetic testing in communities of color and answer pressing questions.
This particular slides consist of- what is hypotension,what are it's causes and it's effect on body, risk factors, symptoms,complications, diagnosis and role of physiotherapy in it.
This slide is very helpful for physiotherapy students and also for other medical and healthcare students.
Here is the summary of hypotension:
Hypotension, or low blood pressure, is when the pressure of blood circulating in the body is lower than normal or expected. It's only a problem if it negatively impacts the body and causes symptoms. Normal blood pressure is usually between 90/60 mmHg and 120/80 mmHg, but pressures below 90/60 are generally considered hypotensive.
The best massage spa Ajman is Chandrima Spa Ajman, which was founded in 2023 and is exclusively for men 24 hours a day. As of right now, our parent firm has been providing massage services to over 50,000+ clients in Ajman for the past 10 years. It has about 8+ branches. This demonstrates that Chandrima Spa Ajman is among the most reasonably priced spas in Ajman and the ideal place to unwind and rejuvenate. We provide a wide range of Spa massage treatments, including Indian, Pakistani, Kerala, Malayali, and body-to-body massages. Numerous massage techniques are available, including deep tissue, Swedish, Thai, Russian, and hot stone massages. Our massage therapists produce genuinely unique treatments that generate a revitalized sense of inner serenely by fusing modern techniques, the cleanest natural substances, and traditional holistic therapists.
About this webinar: This talk will introduce what cancer rehabilitation is, where it fits into the cancer trajectory, and who can benefit from it. In addition, the current landscape of cancer rehabilitation in Canada will be discussed and the need for advocacy to increase access to this essential component of cancer care.
Michigan HealthTech Market Map 2024. Includes 7 categories: Policy Makers, Academic Innovation Centers, Digital Health Providers, Healthcare Providers, Payers / Insurance, Device Companies, Life Science Companies, Innovation Accelerators. Developed by the Michigan-Israel Business Accelerator
Feeding plate for a newborn with Cleft Palate.pptxSatvikaPrasad
A feeding plate is a prosthetic device used for newborns with a cleft palate to assist in feeding and improve nutrition intake. From a prosthodontic perspective, this plate acts as a barrier between the oral and nasal cavities, facilitating effective sucking and swallowing by providing a more normal anatomical structure. It helps to prevent milk from entering the nasal passage, thereby reducing the risk of aspiration and enhancing the infant's ability to feed efficiently. The feeding plate also aids in the development of the oral muscles and can contribute to better growth and weight gain. Its custom fabrication and proper fitting by a prosthodontist are crucial for ensuring comfort and functionality, as well as for minimizing potential complications. Early intervention with a feeding plate can significantly improve the quality of life for both the infant and the parents.
Innovative Minds France's Most Impactful Healthcare Leaders.pdf
Accriditation of Healthcare Facilities - Dr J L Meena
1. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
ACCREDITATION OF
HEALTH CARE FACILITIES.
3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
Dr J L Meena
State Quality Assurance Medical Officer
Department of Health & Family Welfare
Government of Gujarat - India
Member of NABH Accreditation Committee, QCI
Member of Quality Expert Group, Govt of India.
Email:- drjlmeena@gmail.com
2. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
"A self-assessment and external peer
assessment process used by health care
organizations to accurately assess their
level of performance in relation to
established standards and to implement
ways to continuously improve"
What is Accreditation:-
3. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
Regulation Accreditation
An instrument mandated by the
Government to impose set of
conditions, which a healthcare
organization must comply with,
before and after it is permitted to
operate in the country.
A voluntary process by which an authorized
agency or organization evaluates and
recognizes health services according to a
set of standards describing the structure
and processes that contributes to desirable
patient outcomes.
It is based on minimum standards,
inspection, enforcement and
public accountability.
Compliance to documented Policies and
guidelines. Review by an authorized
external agency.
Regulation is mandatory Accreditation is voluntary. Accreditation is
promoted by way of
incentives and market forces
4. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
• Joint Commission International - JCI
• Joint Commission of Taiwan – JCT
• Council for Health Service Accreditation of Southern Africa -
COHSASA
• Danish Institute for Quality and Accreditation in Health Care -
IKAS
• Diagnostic Accreditation Programme, British Columbia
• Health and Disability Auditing Australia Pty Ltd - HDAA
• Malaysian Society for Quality in Health - MSQH
• Quality Improvement Council, Australia - QIC
• National Accreditation Board for Hospitals & Health Care
Providers, India - NABH
• Designated Auditing Agencies (DAA) Group Limited, New
Zealand
• American Association of Blood Banks (AABB), USA
• Netherlands Institute for Accreditation in Healthcare - NIAZ
• Instituto Colombiano De Normas Tecnicas Y Certification
(ICONTEC) Health Accreditation Service, Columbia
California Health Kids Survey - CHKS Accreditation Unit,
UK
Canadian Accreditation Council of Human Services -
CAC
Global-Mark Pty Ltd, Australia
Health and Disability Auditing New Zealand - HDANZ
Australian Aged Care Quality Agency - AACQA
The Healthcare Accreditation Institute (Public
Organization), Thailand - HAI
Australian General Practice Accreditation Ltd / Quality
in Practice Pty Ltd – AGPAL/QIP
Japan Council for Quality Health Care - JCQHC
The Australian Council on Health Care Standards - ACHS
Health Care Accreditation Council, Jordan - HCAC
DNV GL Business Assurance, Norway
Associacao Brasileira de Acreditacao De Sistemas e
Servicos de Saude, Brazil – CBA
Haute Autorité de Santé – DAQSS, France
Accreditation Canada International (ACI) Canada
Accredited Organisations
5. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
What is common?
6. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
•Patient safety and
•quality of care ………..
7. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
International Society for Quality in Health Care (ISQua )
is an international body which grants approval to
Accreditation Bodies in the area of healthcare as mark of
equivalence of accreditation program of member
countries.
So far hospital standards of only 12 countries viz.
Australia , Canada , Egypt , Hong Kong , Ireland , Japan ,
Jordan , Kyrgyz Republic , South Africa , Taiwan , United
Kingdom & India were accredited by ISQua.
8. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
• Critical path issued
• Technical review
• Final Submission of Self Assessment
• Surveyor Assessment (survey)
• Factual Review
• Report Validated by Panel
• Accreditation Decision
• Award Pack to Organisation
• Continuous Assessment – 12 and 30 months post survey
International Accreditation Programme by ISQua - 4 year cycle
9. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
The Joint Commission (TJC) : Body for
accreditation of HCOs across USA which forms the
basis for licensure and Medicaid reimbursement
Joint commission International: For International
Accreditation, publication and education
International Scenario on Accreditation
in Healthcare services - USA
10. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
JCI is the recognized leader in international health care accreditation.
JCI maintain ISQua membership in the following categories:-
Accreditation survey
Surveyor education program
Ambulatory Care Standards
Clinical Laboratory Standards
Care Continuum Standards
Hospital Standards
Primary Care Standards
Clinical Care Program Certification Standards
Home Care Standards
Long Term Care Standards
11. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
800+ Accredited
Organizations.
100+ Countries
Served by JCI.
12. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
• 360 Standards
• 1240 Measurable Elements
Section I : Patient Centered Standards
Section II : Health Care Organization
Management Standards
Joint Commission International Accreditation
Standards for Hospitals
13. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
Each applicable measurable elements is scored
Met (10)
Partially Met (5)
Not Met (0)
14. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
International Scenario on Accreditation
in Healthcare services - AUSTRALIA
The Australian Council of Healthcare
Standards
(ACHS): Pioneer in accreditation of HCOs
in Australia
ACHSI : for overseas accreditation
15. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
The Australian Council of Healthcare
Standards (ACHS) International delivers
education / consultancy services as well as
quality improvement and accreditation
programs throughout New Zealand, Hong
Kong, India, Saudi Arabia, Sri Lanka, Bahrain,
the United Arab Emirates and Malaysia etc.
16. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
A proven pathway to accreditation
10 steps that hospitals and academic medical centers typically follow toward accreditation
success. (Average duration 18-24 months).
1. Become familiar with Accreditation Standards and Survey Process (2-3 Months)
2. Conduct Gap Analysis and Build Action Plan. (2-3 Months)
3. Update Policies and Procedure. (2 Months)
4. Target Improvement where Needed. (2-3 Months)
5. Work with Staff to overcome obstacles. (2-3 Months)
6. Assess your readiness at midpoint. (2-3 Months)
7. Continues Training for Sustainable Change. (2-3 Months)
8. Evaluate and Refine Process. (2-3 Months)
9. Use a Mock Survey to assess your readiness. (2-3 Months)
10. Make Final Modification (Process for 3rd Party Assessment by Accreditation organization
e.g.-JCI or NABH etc, Fulfill gaps, review in board and Accreditation). (6-7 Months)
17. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
Accreditation Agencies in India:-
Quality Council of India (QCI):-
National Accreditation Board for Hospital
and Health care Providers (NABH)
National Accreditation Board for Testing
and Calibration of Laboratories (NABL)
18. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
Certification and Grading Agencies in
India:-
ISO 9001 – 2008 as amended by recently
issued ISO 9001 – 2015 standards
National Quality Assurance Certification
Indian Public Health Standards 2012
19. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
Quality Council of India:-
QCI is an autonomous body set up
by Govt. of India to establish and
operate accreditation structure in
the country.
20. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
21. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
22. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
• NABH is an institutional member of the International
Society for Quality in Health Care (ISQua)
• NABH is also a member of ISQua Accreditation
Council
• NABH is founder Member of Asian Society for Quality
in Health care (ASQua)
• NABH is also represented on WHO International
Patient Safety Committee.
NABH Global Recognition
23. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
•Creation of NABHI was approved by Board in
July 2010
•Started work in Philippines
•Qatar
•Nepal
•Bangladesh
NABH International
24. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
•Autonomous Body under the aegis of Dept of Science
and Technology, GoI but now it’s under QCI
•Sole Accreditation Body for Testing and Calibration Labs
• Accessible to all Labs irrespective to their Status
•Maintains International linkages
• International Lab Accreditation Cooperation
• Asia Pacific Lab Accreditation Cooperation
National Accreditation Board for Testing and
calibration Laboratories
25. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
Chapters : 10
Standards : 105 (102)
Objective Elements : 683 (636)
NABH Standards for the Hospitals:
4th Edition
26. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
27. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
28. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
• Assessment is based on the scoring on a scale of 0, 5 and 10
as per the following details:
– Compliance to the requirement:10
– Partial compliance to the requirement: 5 (if any of the
sample is found to be non complying out of total samples
selected)
– Non-compliance to the requirement:0
• Not Applicable: NA
Scoring Pattern
29. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
Outcome
• Pre-accreditation entry level
• Pre-accreditation progressive level
• Accredited
30. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
Pre-accreditation entry level
• Conditions for qualifying to this award are:
– All the regulatory legal requirements should be fully met.
– No individual standard should have more than two zeros.
– The average score for individual standard must not be less than 5.
– The average score for individual chapter must be more than 5.
– The overall average score for all standards must exceed 5.
• The validity period for pre-accreditation entry level stage is
from a minimum 6 months to a maximum of 18 months.
31. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
Pre-accreditation progressive level
• Conditions for qualifying to this award are:
– All the regulatory legal requirements should be fully met.
– No individual standard should have more than two zeros.
– The average score for individual standard must not be less than 5.
– The average score for individual chapter must be more than 6.
– The overall average score for all standards must exceed 6.
• The validity period for pre-accreditation entry level stage is from a
minimum 3 months to a maximum of 12 months.
32. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
Accredited
• Conditions for qualifying to this award are:
– All the regulatory legal requirements should be fully met.
– No individual standard should have more than one zero to qualify.
– The average score for individual standard must not be less than 5.
– The average score for individual chapter must be more than 7.
– The overall average score for all standards must exceed 7.
• The validity period for accreditation is 3 years subject to terms
and conditions.
33. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
34. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
Feedback
To
Health care
Organization
And
Necessary
Corrective
Action
Taken
By
Health care
Organization
35. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
Feedback
To
Laboratory
And
Necessary
Corrective
Action
Taken
By
Laboratory
36. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
37. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
38. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
39. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
40. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
41. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
High quality of care
Dedicated and sincere medical staff
Access to a quality focused organization
Rights respected and protected
Patient Satisfaction evaluated
Involvement in care process
Patient safety
Pain management
Safe transport
Continuity of care
Benefits of Accreditation for Patient
42. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
43. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
Professional staff development
Provides education on laid down standards
Provides leadership for quality improvement
within medicine and nursing
Increases satisfaction with continuous learning,
good working environment, leadership and
ownership
Benefits of Accreditation to Staff
44. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
45. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
Improves care
Brings in Corporate Governance
Stimulates continuous improvement
Demonstrates commitment to quality care
Raises community confidence
Opportunity to benchmark with the best
Benefits of Accreditation to Hospital
46. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
47. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
48. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
49. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
50. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
Quality revolution
Disaster preparedness
- Epidemics
- Physical
Access to comparative database
Benefits of Accreditation for Community
51. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
52. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
Efficiency of Government hospitals as key contributors for
building trust and confidence for the hospitals in the hearts of
the citizens of the State through actively pursuing quality
improvement programme in various facilities.
Given a sense of pride to the government for ensuring quality
services to the poorest of the poor.
Confidence has been restored of the community in Govt
hospitals
Benefits of Accreditation to the
Government
53. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
•Appreciation awarded by QCI to Ministry of Health and Family Welfare Government of Gujarat for establishing Quality
Assurance framework in providing quality healthcare to the people of Gujarat in 5th National Quality Conclave, New Delhi.
•Appreciation awarded to Department of Health and Family Welfare Government of Gujarat for their pioneering effort to
spearhead the Quality and Accreditation Programme in health care organization. In 3rd International Health Care Quality
Conclave on “Role of Quality in Globalization of Indian Healthcare”. Place: - Gurgaon, Haryana Date: 30thAugust 2010.
•FICCI Health care Excellence Award to Dist Hospital Gandhinagar & PHC Gadboriad, Govt of Gujarat in FICCI Heal 2010, New
Delhi Date: 6th Sept 2010
•FICCI Health care Excellence Award to Dist Hospital Gandhinagar, Govt of Gujarat in FICCI Heal 2011, New Delhi Date: 8th Sept
2011
•FICCI Health care Excellence Award to Community Health Centre Bardoli, Govt of Gujarat in FICCI Heal 2013, New Delhi Date:
2nd Sept 2013
•Operational excellence award in IndiZen 2014 to Govt. of Gujarat-department of health and family welfare was achieved.
•FICCI Health care Excellence Award to Community Health Centre Bardoli, Govt of Gujarat in FICCI Heal
2014, New Delhi
Date: 1st Sept 2014
•FICCI Health care Excellence Award to Paraplegia Hospital- Ahmedabad, Govt of Gujarat in FICCI Heal
2014 New Delhi
Date: 1st Sept 2014
•FICCI Healthcare Excellence Award to Laboratory Information System, B J Medical College – Ahmedabad,
Govt of
Gujarat in FICCI Heal 2016 New Delhi Date: 31st August 2016.
54. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
Web:-
1. https://gujhealth.gujarat.gov.in/quality-assurance-
program.htm
2. http://www.facebook.com/drjitulal?ref=tn_tnmn
3. https://www.youtube.com/user/drjlmeena
Email:-
drjlmeena@gmail.com, sqipgujarat@gmail.com
Mobile No:- 09099075162
55. 3rd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India
ThanksThanks
2nd International Public Health Management Development Program
20-25 March, 2017
School of Public Health
PGIMER, Chandigarh, India