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Change Management
December 2015
2Copyright © 2015 Accenture All rights reserved.
Prepare Your People
for Change
3Copyright © 2015 Accenture All rights reserved.
Maximize Adoption
of Workday
4Copyright © 2015 Accenture All rights reserved.
Generate Positivity
and Excitement
5Copyright © 2015 Accenture All rights reserved.
Open the Lines
of Communication
and Engagement
6Copyright © 2015 Accenture All rights reserved.
Limit Resistance
7Copyright © 2015 Accenture All rights reserved.
Drive Commitment
and Ownership
8Copyright © 2015 Accenture All rights reserved.
Elevate the Quality
of Your Solution
9Copyright © 2015 Accenture All rights reserved.
Empower Your People to
Make Better Decisions
10Copyright © 2015 Accenture All rights reserved.
Proactive Change
Management Makes
It Possible
Change Management Overview
Copyright © 2015 Accenture All rights reserved.
• A user community that is prepared to change
• Rapid adoption of Workday, business processes, and new ways of working
• Achievement of your business goals and return on investment
Define who will need to
do what differently by
when – and how will we
accomplish it
Drives Drives
Establish a plan to be
executed so impacted
stakeholders have the
ability and information to
perform new behaviors
Drives
Drives
Provide on-demand
reference materials so
users can get help when
they need it to get
things done quickly
and accurately
Drives
Copyright © 2015 Accenture All rights reserved.
3,100+
Organization Change
Professionals
Copyright © 2015 Accenture All rights reserved.
425+
Organization
Change Clients
Copyright © 2015 Accenture All rights reserved.
Over 60
Workday Projects
with Change Management
Copyright © 2015 Accenture All rights reserved.
40+
Thought Leadership Pieces
on Organization Change
Copyright © 2015 Accenture All rights reserved.
Over
25 Years
of Change
Management Experience
Training
& Support
Sponsorship
& Leadership
Communication
Change
Measurement
Deployment
Support
Stakeholder
Management
Enable a change capable organization through a proven
approach that aligns to the Workday Deployment Methodology.
Copyright © 2015 Accenture All rights reserved.
Stakeholder
Management
Identify impacted
audience and build a
network of champions to
support the change
Stakeholder
Management
User
Community
Training
& Support
Sponsorship
& Leadership
Communication
Change
Measurement
Deployment
Support
Stakeholder
Management
Enable a change capable organization through a proven
approach that aligns to the Workday Deployment Methodology.
Copyright © 2015 Accenture All rights reserved.
Training
& Support
Training & Support
Short, consumable packets
of information, building
knowledge over time and
when they need it
User
Community
Training
& Support
Sponsorship
& Leadership
Communication
Change
Measurement
Deployment
Support
Stakeholder
Management
Enable a change capable organization through a proven
approach that aligns to the Workday Deployment Methodology.
Copyright © 2015 Accenture All rights reserved.
Sponsorship
& Leadership
Sponsorship
& Leadership
Build sponsorship
programs to instil ownership
and lead by example
User
Community
Training
& Support
Sponsorship
& Leadership
Communication
Change
Measurement
Deployment
Support
Stakeholder
Management
Enable a change capable organization through a proven
approach that aligns to the Workday Deployment Methodology.
Copyright © 2015 Accenture All rights reserved.
Communication
Communication
Outline expectations and
key messages at all levels;
keep people informed
and engaged
User
Community
Training
& Support
Sponsorship
& Leadership
Communication
Change
Measurement
Deployment
Support
Stakeholder
Management
Enable a change capable organization through a proven
approach that aligns to the Workday Deployment Methodology.
Copyright © 2015 Accenture All rights reserved.
Change
Measurement
Change Measurement
Track readiness and
usage behaviors;
establish multi-way
feedback mechanisms
User
Community
Training
& Support
Sponsorship
& Leadership
Communication
Change
Measurement
Deployment
Support
Stakeholder
Management
Enable a change capable organization through a proven
approach that aligns to the Workday Deployment Methodology.
Copyright © 2015 Accenture All rights reserved.
Deployment
Support
Deployment Support
Enable support functions
to serve the business
and rapidly move into
operational success
User
Community
23Copyright © 2015 Accenture All rights reserved.
Shine with Change Management
24
For More Information – Contact Us
Copyright © 2015 Accenture All rights reserved.
Betsy Thelen Bhatia
Senior Manager, Organization
Change Management, Accenture
https://www.linkedin.com/pub/betsy-thelen-bhatia/4/266/9a3
elizabeth.a.bhatia@accenture.com
www.accenture.com/workday

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Accenture’s Change Management Strategy for Workday