This document contains Ian Hyndman's resume and cover letter. It outlines his work experience which includes positions in web design, database administration, warehouse operations, customer service, landscaping and postal delivery. It also details his skills in web development, programming languages, database management and software engineering. His education includes a BSc in Computing and qualifications in horticulture, computer literacy and health and safety.

1. Ian Hyndman 08/01/2015
Copyright: 2015Website Designby Ian Hyndman
Ian Hyndman
Personal: Email: ian.hyndman@live.co.uk
Business: Email: admin@splintercellpro.com.
Authors: Website:
34 Perceval Close, Ryehill, Duston, Northampton.NN5 7RL
Mobile:07929716620
PERSONAL PROFILE
I am an IT Professional with an excellent knowledge of web and database programming. I have strong
diagnostic and problem solving abilities and am able to prioritise multiple tasks to ensure urgency where
required and meet deadlines. I pride myself on accuracy and attention to detail, along with a patient and
methodical approach. Ipossess strong communication skills, with the ability to work with a diverse range of
people and am always keen and willing to work as part of a team. Contact me at splintercellpro.com
secure-form.
SKILLS AND ACHIEVEMENTS
 Presenting course seminars and dealing with student issues in a tactful and diplomatic manner
 Attending meetings with CEOs and dealing with any queries their business may have
 Reviewing acquisition ofsales graphs and managing Web Administration
 Presenting OHP to the company’s employees specific and individually to meet customer needs
 Negotiating and Liaising between students as course representative
 Excellenttime managementand organisational skills demonstrated when working closely with team
leader at special needs school for my thesis
 Discuss with my team any concerns they may have i.e. projected sales reports, profit and loss
 Managing the IT team Customer feedback. Deadlines and projected sales targets
 Joined the sales team, the person with the most sales won a prize of £350 as an incentive by our
boss
 Managing and supervising the business stall. Talking to customers aboutour productand how it will
help their business
 Linux Command line
 Git and GitHub
 Lamp Linux Apache
 Experience with PHP5.6, Skill level 6/10
 phpMyAdmin 4.5.1 MySQL, Skill level 8/10
 View: my-website. And fully functioning online e-commerce, cart. contact me directly

2. Ian Hyndman 08/01/2015
Copyright: 2015Website Designby Ian Hyndman
EMPLOYMENT HISTORY
PHP, MySQL, Word-press blogger, Web Designer, Advanced Databases, GitHub and Web Portfolio.
 Updating a project using the popular blogging platform, from an existing free template into a PHP
database driven Word-press blog and later to be added an online Magento-Store. This online
Portfolio includes the following areas ecommerce shop, inventory database’s for storing goods for
sale and a school grading system with admin and student areas. Other examples included are a link
to a real life business software inventory system, for control oftheir stock levels coded in Microsoft
access. Database folder link available from my drop box see website for details. When I have more
time I will add other examples, also have experience in Dreamweaver Photoshop and Fireworks.
Website: Developer 2013- 2015
 Developed a personal online website Portfolio 2015-01-08 to showcase my skills.
 Shopping carts online e-commerce sites
 PHP, JSP server side scripts using Apache Web Server. In conjunction with MySQL
 Asp using Internet Information Server (IIS:7) in conjunction with Microsoft Access 2010
 Connection string code to connect to the server be it Apache or IIS server or other. Using PHP,
JSP, Asp respectively to connectto your chosen database online or with in a Network infrastructure
 Designing model;Database systems for retail shops, and businesses. Online or at their workplace.
From Design, Implementation, to software Testing. In most Database environments. Oracle,
Access, MySQL, SQL Sequel Server, etc.
Warehouse: Operative Amazon/Encore 12-October-2015 – Present
 Dispatch,Goodsin,Picking,Packing,Put away, TargetDeadlines
 UsingEPOS-RDT Consolesformanagementoftheir stock
 Insight into userexperienceofsoftware whilesworkingas an operative.
 Adapt the proven methodsusedat Amazon to create a bespoke,operative stock controlsoftwaresystems
for globalenterprisesolutions...
Customer Account Manager / Driver Bounds Taxis 2008 - 2013
 Providing a high standard of customer service
 Working closelywith Customer complaints and queries
 Take job details over the radio from the operator at the office or bythe in-car computer
 Ensuring customers reach their destination in a timelyand safe manner
Landscape Supervisor Bell Plantation 2007 - 2008
 Operating as part of a team
 Working to customer specifications
 Responsibilityfor 8 members of staff
 Ensuring work finished within time frames

3. Ian Hyndman 08/01/2015
Copyright: 2015Website Designby Ian Hyndman
Postal Worker Royal Mail 2004 - 2007
 Delivering mail on foot
 Collecting customer signatures for registered post and recorded deliveries
 Picking up mail from post boxes, post offices and businesses within the district
 Dealing with wronglyaddressed or returned mail
 Providing a high standard of customer service
Web Site Administrator OBC-PLC.Com 1999 - 2004
 Building and developing Server side code in PHP and MYSQL
 Building GUI front ends for dynamic and seamless business Web Sites
 In-house Security
 On the Fly Robust and Secure Shopping cart system tailored to customer individual needs
 In addition my role was Service support and selling their product on the World Wide Web, whilst
liaising closely with our sales team
 Talking to clients to get details of faults
 Manage all aspects of Web Development within the company.
 Utilising strong diagnostic skills to determine causes of faults and explaining these to clients
 Fixing equipment including; printers and scanners
 Joined the sales team at Birmingham NEC Business Fair as an IT Consultant
 Talking to the public about our product.OBC.PLC.COM. Business cards Online
Landscape Gardener Self Employed 1990 - 1999
 Meeting with customers to discuss their requirements and presenting ideas to customers
 Raising plants from seeds or cuttings
 Digging, planting and weeding flower beds and borders
 Using machinerysuch as lawn mowers and hedge trimmers
EDUCATION
EDUCATION AND QUALIFICATION
National Certificate in Horticulture. 1994 –1995
 Moulton College
 City and Guilds Certificate in Horticulture
BTEC National Diploma in Horticulture 1995 - 1997
 Tree Felling
 Control of Substances Hazardous to Health
RSA Computer Literature and Information Technology 1996-1997
BSc (Hons) Computing / Software Engineering / Internet Technology 1999 - 2003
 University College Northampton
National Vocational Qualification 2011- 2011
 Safety problem Solutions

4. Ian Hyndman 08/01/2015
Copyright: 2015Website Designby Ian Hyndman
IT SKILLS
The following skill areas were researched within my BSC (HONS) Computing / Software Engineering /
Internet Technology:
 Microsoft 2013 Office (Word, Excel, PowerPoint, Access Outlook, Publisher. etc.)
 Software Engineering use ofEiffel. ObjectOrientated Software Construction for a Bank system
and Zoo System. Business ObjectNotation. (BON)Reverse engineering ofCompiled Software code
 Design of a 3D Working Interactive room in Java using Open GL gaming Platform
 Networking and Peripherals (Setting up Passwords and installing Printers and Software programs
on a Network
 Design of a Local Area Network (LAN) (From Hardware to Software installation. Topology,
Datagram’s Transfer speeds,e.g. Ethernet. PacketAddresses, Header’s Acknowledgementof
successful datagram transfer. Internet, Intranet, LAN, WAN, MAN, Timeouts etc.)
 Internet Security - In particular Encryption, Analysis, Firewall, Gateways. TCP/IP Protocols. Attack
from Hackers, internal within business or outside attacks, wishing to gain access to a company’s
sensitive information i.e. Password interception, CreditCard Numbers, and Monitoring Packets
Transferred on Network
 Databases using Oracle, SQL, and Microsoft Access, and SQL Server 2000 Update, Delete,
Add, and Query for Online Property Database and a Software System for a workable University
Library for other Students. Server Side triggers. Database Backups
 Visual Basics 6 Professional Edition - GUI programming interface software, ofwhich my thesis
was based in conjunction with MicrosoftAccess and an online Property Database.
 Web Design JavaScript , CSS, HTML, PHP,ASP and JSP, Word press.
 Computer Architecture
 Client and Server Technology
 Online Bank System, Network Chat Software using Java and Interactive 3D room using Open GL
 Speech recognition programme development, for visually impaired users
 Advanced Databases, Oracle, MySQL, SQL, Web Design, Visual basics, HTML, CSS, Java,
Graduate Computing IT, Internet Information Server, Apache, PHP, ASP, JSP,Support, Computer
Networks, Internet Programming, Internet Technology, Economics And managementfor Engineers,
Relational Database Programming, Graphics Programming, Computer ProjectAnd professional
Practice.

5. Ian Hyndman 08/01/2015
Copyright: 2015Website Designby Ian Hyndman
SOFTWARE AT AMAZON
 Recent Research. SkuVault’s, inventory management software features. Their productoffers to
keep an accurate count of productquantities – what’s on hand, where it is, and ultimately, what’s
free to sell. Inventory managementis a broad term that covers a large spectrum ofprocesses.
There's some debate as to the entirety of its reach, but it's generally agreed upon that it entails all
processes related to keeping an accurate count ofyour quantities - what's on hand, where it is, and,
ultimately, what's free to sell. This would include, butis notlimited to: receiving, re-ordering, product
kitting, picking, packing, shipping, quality control, auditing, cycle counting, physical counts, returns,
inventory tracking, and reporting. The ultimate goal ofan inventory managementsystem is to be
able to locate any productin your warehouse at any time, in as few steps (preferably one!) as
possible.Theultimategoalofan inventory managementsystem is to beableto locateanyproductina
warehouseat anytime, inas few steps (preferablyone)as possible.
 Quantities in warehouse are accurately reflected in the workplace
 Reduce out of stocks, undersells, miss-picks and miss-ships products
 An unlimited number of warehouses, separate bin locations within each warehouse, multiple
products within one bin.
INTERESTS
 Travel, I enjoy travelling and experiencing different cultures and places. During these date I
travelled whenever i could 2013-2015
 Places, India, Asia Backpacking, Egypt, Spain, Benidorm, Gran Canaries, Amsterdam, Turkey.
Cornwall, Devon, Walks in the Lake District,
 Advanced Databases, Oracle, MySQL, SQL, Web Design, Visual basics, HTML, CSS, Java,
Graduate Computing IT, Internet Information Server, Apache, PHP, ASP, JSP, Support, Computer
Networks, Internet Programming, Internet Technology, Economics And managementfor Engineers,
Relational Database Programming, Graphics Programming, Computer Projects And professional
Practice.